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#16
Informah

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it may take some time to do that, coz all the windows pop up constantly and i need to close them, but i will do it as fast as i can now


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#17
zep516

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Take your time, I'm here for a while tonite..
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#18
Informah

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on the junk remove.exe i cant unblock the publisher, i disabled windows defender and turned off my firewall, nothing else can see to block that exe..?


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#19
zep516

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Skip to adwcleaner
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#20
Informah

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with awd cleaner is the same, i cant start the exe, coz i cant unblock the publisher


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#21
Informah

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ok i will try with prompt command to unblock it, hold on


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#22
Informah

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Checking for update
 ================================================================
 [                                                              ]
 [         Junkware Removal Tool (JRT) by Malwarebytes          ]
 [                  Version 8.1.3 (04.10.2017)                  ]
 [         Information about this tool can be found at          ]
 [                     www.malwarebytes.com                     ]
 [                                                              ]
 [           This software is free to download and use          ]
 [                                                              ]
 [      Please save any unsaved work before proceeding as       ]
 [  the program will terminate most applications during cleanup ]
 [                                                              ]
 [                                                              ]
 [                       ** DISCLAIMER **                       ]
 [                                                              ]
 [           This software is provided "as is" without          ]
 [        warranty of any kind. You may use this software       ]
 [                       at your own risk.                      ]
 [                                                              ]
 [     Click the [X] in the top-right corner of this window     ]
 [                if you wish to exit. Otherwise,               ]
 ================================================================

Press any key to continue . . .

Requesting restore point... FAILED 0x80070422

Restore point creation encountered an error.
If you would like to continue anyway,
Press any key to continue . . .


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#23
zep516

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See if this works,
  • Right click the file (JRT, AdwCleaner) and select Properties.
  • Under the "General" tab, near the bottom, you'll see "This file came from another computer and might be blocked to help protect this computer."
  • Select "Unblock" and click Apply/Ok

    If that does not work, run the scans in Safe mode

    How to boot win 10 in safe mode
    http://www.digitalci...mode-windows-10

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#24
zep516

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Restore point creation encountered an error.
If you would like to continue anyway,
Press any key to continue . . .

Go ahead an press any key,
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#25
Informah

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Press any key to continue . . .

(*       )  Processes
(**      )  Startup - Logon
(***     )  Startup - Scheduled Tasks
(****    )  Services
(*****   )  File System
(******  )  Browsers
(******* )  Shortcuts
(********)  Preparing Report

JRT has successfully been run. Please review the report in JRT.txt.


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#26
zep516

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JRT has successfully been run. Please review the report in JRT.txt.

That log (JRT.txt) is saved to your Desktop or maybe here--> C:\Users\User\Downloads

Post the log
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#27
Informah

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but when i start it as admin the JRT.exe the screen freeze and all i can see is the language change setting in my down right corner, i press ctrl+alt+delete to exit that screen freeze and a message pops where it says that im blocking the app and it cannot starts despite the ommand prompt i showed u now


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#28
Informah

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~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Malwarebytes
Version: 8.1.3 (04.10.2017)
Operating System: Windows 10 Pro x64
Ran by User (Administrator) on ба 31.05.2017 Ј. at  3:09:53,25
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




File System: 6

Successfully deleted: C:\ProgramData\e0ce281f-2c47-0 (Folder)
Successfully deleted: C:\ProgramData\e0ce281f-3505-1 (Folder)
Successfully deleted: C:\ProgramData\microleaves (Folder)
Successfully deleted: C:\Users\User\AppData\Roaming\Mozilla\Firefox\Profiles\6ah681bs.default\user.js (File)
Successfully deleted: C:\Windows\system32\drivers\isafenetfilter.sys (File)
Successfully deleted: C:\Program Files (x86)\elex-tech (Folder)



Registry: 0





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on ба 31.05.2017 Ј. at  3:10:24,22
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 


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#29
Informah

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its the same screen freeze with JRT.exe and ADW.exe it says on both: This app has been blocked for your protection. an administrator has blocked you from running this app jrt.exe
publisher: unknown
file origin: hard drive on this computer
 

 

that happens when i run them as administrator with right click


Edited by Informah, 30 May 2017 - 06:20 PM.

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#30
Informah

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i started ADW cleaner from the comand prompt, its scanning now my system, YEY!


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