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Sound Altered After Update

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#1
ding dong

ding dong

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My sound on my laptop has gone weak and lacks base after latest update. Volume is maxed out but useless.


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#2
FreeBooter

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Install latest version of audio card driver you can download the driver from either audio card manufacturer website or your computer manufacturer website.


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#3
ding dong

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I wouldnt know where to start....


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#4
FreeBooter

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Publish a Snapshot using Speccy, taking care to post the link of the snapshot in your next post.

Go to Piriform's website, and download the free version on the left. Click Download from Piriform.com (the FileHippo link requires an extra click). Or if you want to use a portable version of Speccy (which doesn't require installation), click the builds page link and download the portable version. You will now be asked where you want to save the file. The best place to put it is the Desktop, as it will be easy to find later.

After the file finishes downloading, you are ready to run Speccy. If you downloaded the installer, simply double-click on it and follow the prompts until installation is complete. If you downloaded the portable version, you will need to unzip it before use. Right-click the ZIP file and click Extract all. Click Next. Open up the extracted folder and double-click on Speccy.

Once inside Speccy, it will look similar to this (with your computer's specifications, of course): p22004369.gif

Now, at the top, click File > Publish Snapshot. You will see the following prompt:

p22004371.gif

Click Yes > then Copy to Clipboard

p22004372.gif

Now, once you are back in the forum topic you are posting in, click the Add Reply button. Right-click in the empty space of the Reply box and click Paste. Then, click Send below the Reply box.
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#5
ding dong

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Found HP support assistant.....went in and found audio drivers needing updating.....thanks but think this should do it........not sure why the 10 update messed with it?


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#6
FreeBooter

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As long as you have latest device driver you don't need to worry about Windows installing update from Microsoft.


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