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High CPU usage but when I open task manager.....

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#1
Iansville

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High CPU usage but when I open task manager it stays high for a split second and then drops

I have reinstalled W10 but the issue still persists

Im running a Dell XPS 8300 with 12gb DDR3 ram

 

Im currently running a mbam scan

 

Ive attached a few screenshots for you

If you need any further info please let me know

 

Thanks

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#2
phillpower2

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:welcome:   Iansville,

 

High CPU usage but when I open task manager it stays high for a split second and then drops

 

 

What is telling you that you have high CPU usage, the CPU usage dropping after it has completed the task asked of it is normal behaviour btw.

 

Are you having any actual problems with the computers performance.


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#3
Iansville

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Only every now and again until I open task manager then close it, then its fine


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#4
Iansville

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cpu was at 100% by google chrome

 

is there a fix for this as making my pc slow


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#5
phillpower2

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Start by uninstalling and then reinstalling Chrome then do the following for us;

 

Download Process Explorer which you can obtain from here

Save it to your desktop then run it (Vista or Win7 - right click and Run as Administrator).  

 View, Select Column, check Verified Signer, OK

Options, Verify Image Signatures

 

Click twice on the CPU column header to arrange things by CPU usage, this will put the services with the highest CPU usage at the top of the log. 

 

Wait a minimum of a minute then grab a screenshot and attach it to your next reply for us

 

To capture and post a screenshot;

Click on the ALT key + PRT SCR key..its on the top row..right hand side..now click on start...all programs...accessories...paint....left click in the white area ...press CTRL + V...click on file...click on save...save it to your desktop...name it something related to the screen your capturing... BE SURE TO SAVE IT AS A .JPG ...otherwise it may be to big to upload... Click on the More Reply Options tab then after typing in any response you have... click on Choose File...desktop...find the screenshot..select it and click on Attach This File...on the lower left...after it says upload successful...click on add reply like you normally would.

 

Screenshot instructions are provided to assist those that may read this topic but are not yet aware of the “how to”.


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#6
Iansville

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Partition was deleted and W10 reinstalled only a few days ago so a fresh copy of Chrome was installed

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Edited by Iansville, 07 June 2017 - 09:48 AM.

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#7
phillpower2

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cpu was at 100% by google chrome

 

 

Did you uninstall and re install Chrome as suggested.

 

Nothing hogging the CPU there and in fact the CPU usage is very low at 5.98%, the higher the System Idle Process reading is the better and you will not get much higher than the present 94.02 reading.

 

is there a fix for this as making my pc slow

 

 

Is the computer still running slow, if yes, is there a pattern to when it does run slow as in is it when connecting to the internet, when running a heavy duty program or is it slow all of the time.


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#8
Iansville

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I reinstalled chrome when I reinstalled W10

 

It seems to happen when I start having a few tabs/programs open

 

Memory is showing Mbam as being open but as you can see from the screenshot it isnt open

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#9
Iansville

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Cortana running, Films & TV running when they arent even open

 

????


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#10
Iansville

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Something deffo isnt right, showing programs are running when they arent

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Edited by Iansville, 07 June 2017 - 10:32 AM.

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#11
phillpower2

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Those programs are loaded on boot and stored in memory, that is why they are not shown to be using any of the CPU resources, some programs can be stopped from running on boot but others cannot + some can be deleted altogether, Cortana cannot though be deleted.

 

Let us know if you would like help disabling anything that is unnecessary to start up. 

 

Tip

If using a computer and not a mobile phone, please avoid adding multiple posts while waiting for us to reply to your last, edit your last post to include anything that you wish to add, this will ensure nothing gets overlooked which can sometimes happen if a thread has more than one page.  


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#12
Iansville

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Yes please I would like help disabling anything that is unnecessary to start up. 


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#13
Iansville

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Screenshot_5.png As you can see there is nothing starting up


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#14
phillpower2

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Polite reminder;

 

If using a computer and not a mobile phone, please avoid adding multiple posts while waiting for us to reply to your last, edit your last post to include anything that you wish to add, this will ensure nothing gets overlooked which can sometimes happen if a thread has more than one page.  

 

 

Download then run Autoruns and post the log for us, see here  

 

1: Extract the Autoruns Zip file contents to a folder.

2: Double-click the "Autoruns.exe".

3: Click on the Options tab and then put a tick against the top three options.

4: Go to File then to Export As or Save in some versions.

5: Save AutoRuns.txt file to known location like your Desktop > when you click on File > Save you will then get the option to Save as type, click the drop down tab, change it to Text and then click the Save button.

6: Attach to your next reply.

 

Tutorial here


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#15
Iansville

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Autoruns.txt file

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