I wouldn't think so. I see you have Skype so bring it up. Tools, Options, Video Settings. Does Skype see your camera? Wouldn't hurt to also test your mike & speakers while in Skype. Click on Echo/Sound Test Service on the main page and leave yourself a test message. Wait a few seconds and it should repeat back the message if your mike & speakers are good. Close Skype and make sure it is off as it sometimes requires you to right click on the Skype at the bottom and Exit. Then it asks you are you sure. So make sure it is not running.
Now go to
Click on Get Your Camera Ready. (You have to log in which I can't do so I don't know what comes next but it should tell you whether it sees your camera or not).
Check your Internet connection:
Is that about what you pay for?
If not, if you are connecting via WiFi try connecting directly with a cable.