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Computer is slow and randomly freezes


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#1
gweng

gweng

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My husband's computer has been slow and randomly freezes. I ran Malwarebytes. SlowPCFIghter came up as a PUP. I quarantined and deleted it. I don't remember installing it. I want to check and see if there is any malware present. 

  

Here are the results from running Farbar:

 

Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version: 12-06-2017
Ran by Owner (administrator) on OWNER-PC (12-06-2017 16:06:12)
Running from C:\Users\Owner\Desktop
Loaded Profiles: Owner (Available Profiles: Owner)
Platform: Windows 7 Home Premium Service Pack 1 (X64) Language: English (United States)
Internet Explorer Version 11 (Default browser: IE)
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo...very-scan-tool/
 
==================== Processes (Whitelisted) =================
 
(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)
 
(Apple Inc.) C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
(Apple Inc.) C:\Program Files\Bonjour\mDNSResponder.exe
(TOSHIBA) C:\Program Files (x86)\TOSHIBA\TOSHIBA Web Camera Application\TWebCameraSrv.exe
(Microsoft Corporation) C:\Program Files\Microsoft Office 15\ClientX64\officeclicktorun.exe
(Code 42 Software) C:\Program Files\CrashPlan\CrashPlanService.exe
(TOSHIBA Corporation) C:\Program Files\TOSHIBA\Power Saver\TPwrMain.exe
(Intel Corporation) C:\Windows\System32\igfxtray.exe
(Intel Corporation) C:\Windows\System32\hkcmd.exe
(Intel Corporation) C:\Windows\System32\igfxpers.exe
(Apple Inc.) C:\Program Files\iTunes\iTunesHelper.exe
(Microsoft Corporation) C:\Program Files\Windows Sidebar\sidebar.exe
(Hewlett-Packard Company) C:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe
() C:\ProgramData\Toshiba\ToshibaSevenComp\PingTaisWizard.exe
(TOSHIBA Corporation) C:\Program Files\TOSHIBA\rselect\RSelSvc.exe
(TOSHIBA Corporation) C:\Program Files (x86)\TOSHIBA\TOSHIBA DVD PLAYER\TNaviSrv.exe
(TOSHIBA Corporation) C:\Windows\System32\TODDSrv.exe
(TOSHIBA Corporation) C:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe
(TOSHIBA Corporation) C:\Program Files\TOSHIBA\TECO\TecoService.exe
(TOSHIBA Corporation) C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe
(Data Perceptions / PowerProgrammer) C:\Windows\SysWOW64\WebUpdateSvc4.exe
(TOSHIBA Corporation) C:\Program Files\TOSHIBA\TPHM\TPCHSrv.exe
(Apple Inc.) C:\Program Files\iPod\bin\iPodService.exe
(Code 42 Software, Inc.) C:\Program Files\CrashPlan\CrashPlanTray.exe
(Apple Inc.) C:\Program Files (x86)\Common Files\Apple\Internet Services\ApplePhotoStreams.exe
(Apple Inc.) C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe
(Piriform Ltd) C:\Program Files\CCleaner\CCleaner64.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
 
==================== Registry (Whitelisted) ====================
 
(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)
 
HKLM\...\Run: [Kernel and Hardware Abstraction Layer] => C:\Windows\KHALMNPR.EXE [130576 2009-06-17] (Logitech, Inc.)
HKLM\...\Run: [TPwrMain] => C:\Program Files\TOSHIBA\Power Saver\TPwrMain.EXE [487264 2009-03-06] (TOSHIBA Corporation)
HKLM\...\Run: [Windows Defender] => %ProgramFiles(x86)%\Windows Defender\MSASCui.exe -hide
HKLM\...\Run: [CrashPlanTray] => C:\Program Files\CrashPlan\CrashPlanTray.exe [461184 2017-02-21] (Code 42 Software, Inc.)
HKLM\...\Run: [iTunesHelper] => C:\Program Files\iTunes\iTunesHelper.exe [303928 2017-05-09] (Apple Inc.)
HKLM-x32\...\Run: [IJNetworkScanUtility] => C:\Program Files (x86)\Canon\Canon IJ Network Scan Utility\CNMNSUT.exe [136544 2009-05-19] (CANON INC.)
HKLM-x32\...\Run: [TUSBSleepChargeSrv] => C:\Program Files (x86)\TOSHIBA\TOSHIBA USB Sleep and Charge Utility\TUSBSleepChargeSrv.exe [252288 2009-03-27] (TOSHIBA)
HKLM-x32\...\Run: [AddressBookReminderApp] => C:\Program Files (x86)\Creative Home\Hallmark Card Studio 2016 Deluxe\ReminderApp.exe
HKLM-x32\...\Run: [CanonQuickMenu] => C:\Program Files (x86)\Canon\Quick Menu\CNQMMAIN.EXE [1284680 2014-01-17] (CANON INC.)
HKLM-x32\...\Run: [IJNetworkScannerSelectorEX] => C:\Program Files (x86)\Canon\IJ Network Scanner Selector EX\CNMNSST.exe [438888 2014-01-15] (CANON INC.)
HKLM-x32\...\Run: [DelaypluginInstall] => C:\ProgramData\iSkysoft\Video Converter Ultimate\DelayPluginI.exe [1971872 2016-10-25] ()
Winlogon\Notify\igfxcui: C:\Windows\system32\igfxdev.dll (Intel Corporation)
HKU\S-1-5-21-4055206948-2876789112-234385125-1000\...\Run: [ApplePhotoStreams] => C:\Program Files (x86)\Common Files\Apple\Internet Services\ApplePhotoStreams.exe [67896 2017-05-09] (Apple Inc.)
HKU\S-1-5-21-4055206948-2876789112-234385125-1000\...\Run: [swg] => C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe [39408 2009-08-26] (Google Inc.)
HKU\S-1-5-21-4055206948-2876789112-234385125-1000\...\Run: [iCloudServices] => C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudServices.exe [67384 2017-05-09] (Apple Inc.)
HKU\S-1-5-21-4055206948-2876789112-234385125-1000\...\Run: [AppleIEDAV] => C:\Program Files (x86)\Common Files\Apple\Internet Services\AppleIEDAV.exe [1092920 2017-02-08] (Apple Inc.)
HKU\S-1-5-21-4055206948-2876789112-234385125-1000\...\Run: [Amazon Music] => C:\Users\Owner\AppData\Local\Amazon Music\Amazon Music Helper.exe [6277952 2014-12-08] ()
HKU\S-1-5-21-4055206948-2876789112-234385125-1000\...\Run: [Dropbox Update] => C:\Users\Owner\AppData\Local\Dropbox\Update\DropboxUpdate.exe [143144 2016-11-04] (Dropbox, Inc.)
HKU\S-1-5-21-4055206948-2876789112-234385125-1000\...\Run: [CCleaner Monitoring] => C:\Program Files\CCleaner\CCleaner64.exe [9773272 2017-05-19] (Piriform Ltd)
HKU\S-1-5-21-4055206948-2876789112-234385125-1000\...\Run: [GarminExpressTrayApp] => C:\Program Files (x86)\Garmin\Express Tray\ExpressTray.exe [1421736 2017-03-28] (Garmin Ltd. or its subsidiaries)
HKU\S-1-5-21-4055206948-2876789112-234385125-1000\...\Policies\Explorer: [NoDesktopCleanupWizard] 1
HKU\S-1-5-21-4055206948-2876789112-234385125-1000\Control Panel\Desktop\\SCRNSAVE.EXE -> C:\Windows\system32\Mystify.scr [242688 2010-11-20] (Microsoft Corporation)
HKU\S-1-5-18\...\Run: [GarminExpressTrayApp] => C:\Program Files (x86)\Garmin\Express Tray\ExpressTray.exe [1421736 2017-03-28] (Garmin Ltd. or its subsidiaries)
HKU\S-1-5-18\...\RunOnce: [SPReview] => C:\Windows\System32\SPReview\SPReview.exe [301568 2013-03-23] (Microsoft Corporation)
AppInit_DLLs: C:\PROGRA~2\SearchProtect\SearchProtect\bin\SPVC64Loader.dll => No File
ShellIconOverlayIdentifiers: [   DropboxExt01] -> {FB314ED9-A251-47B7-93E1-CDD82E34AF8B} => C:\Users\Owner\AppData\Roaming\Dropbox\bin\DropboxExt64.16.0.dll [2017-05-30] (Dropbox, Inc.)
ShellIconOverlayIdentifiers: [   DropboxExt02] -> {FB314EDF-A251-47B7-93E1-CDD82E34AF8B} => C:\Users\Owner\AppData\Roaming\Dropbox\bin\DropboxExt64.16.0.dll [2017-05-30] (Dropbox, Inc.)
ShellIconOverlayIdentifiers: [   DropboxExt03] -> {FB314EE1-A251-47B7-93E1-CDD82E34AF8B} => C:\Users\Owner\AppData\Roaming\Dropbox\bin\DropboxExt64.16.0.dll [2017-05-30] (Dropbox, Inc.)
ShellIconOverlayIdentifiers: [   DropboxExt04] -> {FB314EDB-A251-47B7-93E1-CDD82E34AF8B} => C:\Users\Owner\AppData\Roaming\Dropbox\bin\DropboxExt64.16.0.dll [2017-05-30] (Dropbox, Inc.)
ShellIconOverlayIdentifiers: [   DropboxExt05] -> {FB314EDA-A251-47B7-93E1-CDD82E34AF8B} => C:\Users\Owner\AppData\Roaming\Dropbox\bin\DropboxExt64.16.0.dll [2017-05-30] (Dropbox, Inc.)
ShellIconOverlayIdentifiers: [   DropboxExt06] -> {FB314EDC-A251-47B7-93E1-CDD82E34AF8B} => C:\Users\Owner\AppData\Roaming\Dropbox\bin\DropboxExt64.16.0.dll [2017-05-30] (Dropbox, Inc.)
ShellIconOverlayIdentifiers: [   DropboxExt07] -> {FB314EDD-A251-47B7-93E1-CDD82E34AF8B} => C:\Users\Owner\AppData\Roaming\Dropbox\bin\DropboxExt64.16.0.dll [2017-05-30] (Dropbox, Inc.)
ShellIconOverlayIdentifiers: [   DropboxExt08] -> {FB314EE0-A251-47B7-93E1-CDD82E34AF8B} => C:\Users\Owner\AppData\Roaming\Dropbox\bin\DropboxExt64.16.0.dll [2017-05-30] (Dropbox, Inc.)
ShellIconOverlayIdentifiers: [   DropboxExt09] -> {FB314EE2-A251-47B7-93E1-CDD82E34AF8B} => C:\Users\Owner\AppData\Roaming\Dropbox\bin\DropboxExt64.16.0.dll [2017-05-30] (Dropbox, Inc.)
ShellIconOverlayIdentifiers: [   DropboxExt10] -> {FB314EDE-A251-47B7-93E1-CDD82E34AF8B} => C:\Users\Owner\AppData\Roaming\Dropbox\bin\DropboxExt64.16.0.dll [2017-05-30] (Dropbox, Inc.)
ShellIconOverlayIdentifiers-x32: [   DropboxExt01] -> {FB314ED9-A251-47B7-93E1-CDD82E34AF8B} => C:\Users\Owner\AppData\Roaming\Dropbox\bin\DropboxExt.16.0.dll [2017-05-30] (Dropbox, Inc.)
ShellIconOverlayIdentifiers-x32: [   DropboxExt02] -> {FB314EDF-A251-47B7-93E1-CDD82E34AF8B} => C:\Users\Owner\AppData\Roaming\Dropbox\bin\DropboxExt.16.0.dll [2017-05-30] (Dropbox, Inc.)
ShellIconOverlayIdentifiers-x32: [   DropboxExt03] -> {FB314EE1-A251-47B7-93E1-CDD82E34AF8B} => C:\Users\Owner\AppData\Roaming\Dropbox\bin\DropboxExt.16.0.dll [2017-05-30] (Dropbox, Inc.)
ShellIconOverlayIdentifiers-x32: [   DropboxExt04] -> {FB314EDB-A251-47B7-93E1-CDD82E34AF8B} => C:\Users\Owner\AppData\Roaming\Dropbox\bin\DropboxExt.16.0.dll [2017-05-30] (Dropbox, Inc.)
ShellIconOverlayIdentifiers-x32: [   DropboxExt05] -> {FB314EDA-A251-47B7-93E1-CDD82E34AF8B} => C:\Users\Owner\AppData\Roaming\Dropbox\bin\DropboxExt.16.0.dll [2017-05-30] (Dropbox, Inc.)
ShellIconOverlayIdentifiers-x32: [   DropboxExt06] -> {FB314EDC-A251-47B7-93E1-CDD82E34AF8B} => C:\Users\Owner\AppData\Roaming\Dropbox\bin\DropboxExt.16.0.dll [2017-05-30] (Dropbox, Inc.)
ShellIconOverlayIdentifiers-x32: [   DropboxExt07] -> {FB314EDD-A251-47B7-93E1-CDD82E34AF8B} => C:\Users\Owner\AppData\Roaming\Dropbox\bin\DropboxExt.16.0.dll [2017-05-30] (Dropbox, Inc.)
ShellIconOverlayIdentifiers-x32: [   DropboxExt08] -> {FB314EE0-A251-47B7-93E1-CDD82E34AF8B} => C:\Users\Owner\AppData\Roaming\Dropbox\bin\DropboxExt.16.0.dll [2017-05-30] (Dropbox, Inc.)
ShellIconOverlayIdentifiers-x32: [   DropboxExt09] -> {FB314EE2-A251-47B7-93E1-CDD82E34AF8B} => C:\Users\Owner\AppData\Roaming\Dropbox\bin\DropboxExt.16.0.dll [2017-05-30] (Dropbox, Inc.)
ShellIconOverlayIdentifiers-x32: [   DropboxExt10] -> {FB314EDE-A251-47B7-93E1-CDD82E34AF8B} => C:\Users\Owner\AppData\Roaming\Dropbox\bin\DropboxExt.16.0.dll [2017-05-30] (Dropbox, Inc.)
ShellIconOverlayIdentifiers-x32: [ SkyDrivePro1 (ErrorConflict)] -> {8BA85C75-763B-4103-94EB-9470F12FE0F7} => C:\Program Files\Microsoft Office 15\root\Office15\GROOVEEX.DLL [2017-03-14] (Microsoft Corporation)
ShellIconOverlayIdentifiers-x32: [ SkyDrivePro2 (SyncInProgress)] -> {CD55129A-B1A1-438E-A425-CEBC7DC684EE} => C:\Program Files\Microsoft Office 15\root\Office15\GROOVEEX.DLL [2017-03-14] (Microsoft Corporation)
ShellIconOverlayIdentifiers-x32: [ SkyDrivePro3 (InSync)] -> {E768CD3B-BDDC-436D-9C13-E1B39CA257B1} => C:\Program Files\Microsoft Office 15\root\Office15\GROOVEEX.DLL [2017-03-14] (Microsoft Corporation)
ShellIconOverlayIdentifiers-x32: ["DropboxExt1"] -> {FB314ED9-A251-47B7-93E1-CDD82E34AF8B} => C:\Users\Owner\AppData\Roaming\Dropbox\bin\DropboxExt.16.0.dll [2017-05-30] (Dropbox, Inc.)
ShellIconOverlayIdentifiers-x32: ["DropboxExt2"] -> {FB314EDA-A251-47B7-93E1-CDD82E34AF8B} => C:\Users\Owner\AppData\Roaming\Dropbox\bin\DropboxExt.16.0.dll [2017-05-30] (Dropbox, Inc.)
ShellIconOverlayIdentifiers-x32: ["DropboxExt3"] -> {FB314EDD-A251-47B7-93E1-CDD82E34AF8B} => C:\Users\Owner\AppData\Roaming\Dropbox\bin\DropboxExt.16.0.dll [2017-05-30] (Dropbox, Inc.)
ShellIconOverlayIdentifiers-x32: ["DropboxExt4"] -> {FB314EDE-A251-47B7-93E1-CDD82E34AF8B} => C:\Users\Owner\AppData\Roaming\Dropbox\bin\DropboxExt.16.0.dll [2017-05-30] (Dropbox, Inc.)
ShellIconOverlayIdentifiers-x32: ["DropboxExt5"] -> {FB314EDB-A251-47B7-93E1-CDD82E34AF8B} => C:\Users\Owner\AppData\Roaming\Dropbox\bin\DropboxExt.16.0.dll [2017-05-30] (Dropbox, Inc.)
ShellIconOverlayIdentifiers-x32: ["DropboxExt6"] -> {FB314EDF-A251-47B7-93E1-CDD82E34AF8B} => C:\Users\Owner\AppData\Roaming\Dropbox\bin\DropboxExt.16.0.dll [2017-05-30] (Dropbox, Inc.)
ShellIconOverlayIdentifiers-x32: ["DropboxExt7"] -> {FB314EDC-A251-47B7-93E1-CDD82E34AF8B} => C:\Users\Owner\AppData\Roaming\Dropbox\bin\DropboxExt.16.0.dll [2017-05-30] (Dropbox, Inc.)
ShellIconOverlayIdentifiers-x32: ["DropboxExt8"] -> {FB314EE0-A251-47B7-93E1-CDD82E34AF8B} => C:\Users\Owner\AppData\Roaming\Dropbox\bin\DropboxExt.16.0.dll [2017-05-30] (Dropbox, Inc.)
Startup: C:\Users\Owner\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dropbox.lnk [2017-05-31]
ShortcutTarget: Dropbox.lnk -> C:\Users\Owner\AppData\Roaming\Dropbox\bin\Dropbox.exe (Dropbox, Inc.)
 
==================== Internet (Whitelisted) ====================
 
(If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)
 
Tcpip\Parameters: [DhcpNameServer] 192.168.0.1
Tcpip\..\Interfaces\{00DC652C-7768-4979-8344-65B9F2B5B3E3}: [DhcpNameServer] 172.20.10.1
Tcpip\..\Interfaces\{6E023A9F-46DF-43D2-BECE-19BDA6D34730}: [DhcpNameServer] 192.168.0.1
Tcpip\..\Interfaces\{F438E491-54FC-49BC-B94C-01F288683755}: [DhcpNameServer] 192.168.0.1
 
Internet Explorer:
==================
HKU\S-1-5-21-4055206948-2876789112-234385125-1000\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = hxxp://www.google.com/ig/redirectdomain?brand=TSHB&bmod=TSHB
URLSearchHook: HKU\S-1-5-21-4055206948-2876789112-234385125-1000 - Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} -  No File
SearchScopes: HKLM -> DefaultScope {478D2DA4-AD54-41B6-92F5-A01A9E076BF5} URL = 
SearchScopes: HKLM -> {2E00D31D-D171-423D-836D-1A4D7EA7F1A9} URL = hxxp://www.google.com/search?sourceid=ie7&q={searchTerms}&rls=com.microsoft:{language}:{referrer:source?}&ie={inputEncoding}&oe={outputEncoding}&rlz=1I7TSHB
SearchScopes: HKLM-x32 -> DefaultScope {67A2568C-7A0A-4EED-AECC-B5405DE63B64} URL = hxxp://www.google.com/search?sourceid=ie7&q={searchTerms}&rls=com.microsoft:{language}:{referrer:source?}&ie={inputEncoding}&oe={outputEncoding}&rlz=1I7TSHB
SearchScopes: HKLM-x32 -> {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = hxxp://search.live.com/results.aspx?q={searchTerms}&src={referrer:source?}
SearchScopes: HKLM-x32 -> {67A2568C-7A0A-4EED-AECC-B5405DE63B64} URL = hxxp://www.google.com/search?sourceid=ie7&q={searchTerms}&rls=com.microsoft:{language}:{referrer:source?}&ie={inputEncoding}&oe={outputEncoding}&rlz=1I7TSHB
SearchScopes: HKLM-x32 -> {7CC94BCA-8E5E-4FAD-ACE5-798C208642BC} URL = hxxp://www.google.com/search?q={searchTerms}&rls=com.microsoft:{language}&ie={inputEncoding}&oe={outputEncoding}&startIndex={startIndex?}&startPage={startPage}
SearchScopes: HKU\S-1-5-21-4055206948-2876789112-234385125-1000 -> {2E00D31D-D171-423D-836D-1A4D7EA7F1A9} URL = 
SearchScopes: HKU\S-1-5-21-4055206948-2876789112-234385125-1000 -> {67A2568C-7A0A-4EED-AECC-B5405DE63B64} URL = hxxp://www.google.com/search?sourceid=ie7&q={searchTerms}&rls=com.microsoft:{language}:{referrer:source?}&ie={inputEncoding}&oe={outputEncoding}&rlz=1I7TSHB_enUS343US343
SearchScopes: HKU\S-1-5-21-4055206948-2876789112-234385125-1000 -> {AFDBDDAA-5D3F-42EE-B79C-185A7020515B} URL = 
SearchScopes: HKU\S-1-5-21-4055206948-2876789112-234385125-1000 -> {DECA3892-BA8F-44b8-A993-A466AD694AE4} URL = hxxp://search.yahoo.com/search?p={searchTerms}
BHO: Skype for Business Browser Helper -> {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} -> C:\Program Files\Microsoft Office 15\root\VFS\ProgramFilesX64\Microsoft Office\Office15\OCHelper.dll [2017-04-11] (Microsoft Corporation)
BHO: Windows Live Family Safety Browser Helper Class -> {4f3ed5cd-0726-42a9-87f5-d13f3d2976ac} -> C:\Program Files\Windows Live\Family Safety\fssbho.dll [2010-04-28] (Microsoft Corporation)
BHO: Google Toolbar Helper -> {AA58ED58-01DD-4d91-8333-CF10577473F7} -> C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll [2016-04-23] (Google Inc.)
BHO: Office Document Cache Handler -> {B4F3A835-0E21-4959-BA22-42B3008E02FF} -> C:\Program Files\Microsoft Office 15\root\VFS\ProgramFilesX64\Microsoft Office\Office15\URLREDIR.DLL [2017-03-14] (Microsoft Corporation)
BHO: Microsoft SkyDrive Pro Browser Helper -> {D0498E0A-45B7-42AE-A9AA-ABA463DBD3BF} -> C:\Program Files\Microsoft Office 15\root\VFS\ProgramFilesX64\Microsoft Office\Office15\GROOVEEX.DLL [2017-03-14] (Microsoft Corporation)
BHO-x32: No Name -> {02478D38-C3F9-4efb-9B51-7695ECA05670} -> No File
BHO-x32: Skype for Business Browser Helper -> {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} -> C:\Program Files\Microsoft Office 15\root\Office15\OCHelper.dll [2017-04-11] (Microsoft Corporation)
BHO-x32: No Name -> {5C255C8A-E604-49b4-9D64-90988571CECB} -> No File
BHO-x32: Java™ Plug-In SSV Helper -> {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} -> C:\Program Files (x86)\Java\jre6\bin\ssv.dll [2009-05-03] (Sun Microsystems, Inc.)
BHO-x32: Partner BHO Class -> {83FF80F4-8C74-4b80-B5BA-C8DDD434E5C4} -> C:\ProgramData\Partner\partner.dll [2009-08-26] (Google Inc.)
BHO-x32: Windows Live Sign-in Helper -> {9030D464-4C02-4ABF-8ECC-5164760863C6} -> C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll [2009-01-22] (Microsoft Corporation)
BHO-x32: Google Toolbar Helper -> {AA58ED58-01DD-4d91-8333-CF10577473F7} -> C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll [2016-04-23] (Google Inc.)
BHO-x32: Skype add-on for Internet Explorer -> {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} -> C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll [2010-02-08] (Skype Technologies S.A.)
BHO-x32: iSkysoft iMedia Converter Deluxe 5.1.0 -> {AEAF002F-E6D8-4A21-ABD3-2B309B79A6CE} -> C:\ProgramData\iSkysoft\Video Converter Ultimate\WSBrowserAppMgr.dll [2016-10-25] (Wondershare)
BHO-x32: Office Document Cache Handler -> {B4F3A835-0E21-4959-BA22-42B3008E02FF} -> C:\Program Files\Microsoft Office 15\root\Office15\URLREDIR.DLL [2017-03-14] (Microsoft Corporation)
BHO-x32: Microsoft SkyDrive Pro Browser Helper -> {D0498E0A-45B7-42AE-A9AA-ABA463DBD3BF} -> C:\Program Files\Microsoft Office 15\root\Office15\GROOVEEX.DLL [2017-03-14] (Microsoft Corporation)
BHO-x32: Java™ Plug-In 2 SSV Helper -> {DBC80044-A445-435b-BC74-9C25C1C588A9} -> C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll [2009-05-03] (Sun Microsystems, Inc.)
Toolbar: HKLM - Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll [2016-04-23] (Google Inc.)
Toolbar: HKLM-x32 - Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll [2016-04-23] (Google Inc.)
Toolbar: HKU\S-1-5-21-4055206948-2876789112-234385125-1000 -> No Name - {21FA44EF-376D-4D53-9B0F-8A89D3229068} -  No File
Toolbar: HKU\S-1-5-21-4055206948-2876789112-234385125-1000 -> Google Toolbar - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll [2016-04-23] (Google Inc.)
DPF: HKLM-x32 {02BCC737-B171-4746-94C9-0D8A0B2C0089} hxxp://office.microsoft.com/sites/production/ieawsdc32.cab
Handler-x32: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\Program Files (x86)\Windows Live\Messenger\msgrapp.14.0.8117.0416.dll [2010-04-16] (Microsoft Corporation)
Handler-x32: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\Program Files (x86)\Windows Live\Messenger\msgrapp.14.0.8117.0416.dll [2010-04-16] (Microsoft Corporation)
Handler-x32: osf - {D924BDC6-C83A-4BD5-90D0-095128A113D1} - C:\Program Files\Microsoft Office 15\root\Office15\MSOSB.DLL [2016-04-19] (Microsoft Corporation)
Handler-x32: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll [2010-02-08] (Skype Technologies S.A.)
Handler: WSISVCUchrome - {78A543EB-3A61-4ED3 -  No File
 
FireFox:
========
FF HKLM-x32\...\Firefox\Extensions: [{20a82645-c095-46ed-80e3-08825760534b}] - c:\Windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension
FF Extension: (Microsoft .NET Framework Assistant) - c:\Windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension [2010-09-20] [not signed]
FF HKLM-x32\...\Firefox\Extensions: [[email protected]] - C:\ProgramData\iSkysoft\Video Converter Ultimate\[email protected]_xpi
FF Extension: (iSkysoft iMedia Converter Deluxe) - C:\ProgramData\iSkysoft\Video Converter Ultimate\[email protected]_xpi [2016-11-15]
FF Plugin: @microsoft.com/GENUINE -> disabled [No File]
FF Plugin: @Microsoft.com/NpCtrl,version=1.0 -> C:\Program Files\Microsoft Silverlight\5.1.50906.0\npctrl.dll [2017-03-09] ( Microsoft Corporation)
FF Plugin-x32: @garmin.com/GpsControl -> C:\Program Files (x86)\Garmin GPS Plugin\npGarmin.dll [2012-05-30] (GARMIN Corp.)
FF Plugin-x32: @microsoft.com/GENUINE -> disabled [No File]
FF Plugin-x32: @microsoft.com/Lync,version=15.0 -> C:\Program Files\Microsoft Office 15\root\VFS\ProgramFilesX86\Mozilla Firefox\plugins\npmeetingjoinpluginoc.dll [2016-07-12] (Microsoft Corporation)
FF Plugin-x32: @Microsoft.com/NpCtrl,version=1.0 -> C:\Program Files (x86)\Microsoft Silverlight\5.1.50906.0\npctrl.dll [2017-03-09] ( Microsoft Corporation)
FF Plugin-x32: @microsoft.com/OfficeLive,version=1.3 -> C:\Program Files (x86)\Microsoft\Office Live\npOLW.dll [2008-11-13] (Microsoft Corp.)
FF Plugin-x32: @microsoft.com/SharePoint,version=14.0 -> C:\Program Files\Microsoft Office 15\root\Office15\NPSPWRAP.DLL [2015-01-21] (Microsoft Corporation)
FF Plugin-x32: @microsoft.com/WLPG,version=14.0.8117.0416 -> C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll [2010-04-16] (Microsoft Corporation)
FF Plugin-x32: @microsoft.com/WPF,version=3.5 -> c:\Windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\NPWPF.dll [2008-07-29] (Microsoft Corporation)
FF Plugin-x32: @tools.google.com/Google Update;version=3 -> C:\Program Files (x86)\Google\Update\1.3.33.5\npGoogleUpdate3.dll [2017-04-28] (Google Inc.)
FF Plugin-x32: @tools.google.com/Google Update;version=9 -> C:\Program Files (x86)\Google\Update\1.3.33.5\npGoogleUpdate3.dll [2017-04-28] (Google Inc.)
FF Plugin-x32: Adobe Reader -> C:\Program Files (x86)\Adobe\Acrobat Reader DC\Reader\AIR\nppdf32.dll [2017-04-04] (Adobe Systems Inc.)
FF Plugin ProgramFiles/Appdata: C:\Users\Owner\AppData\Roaming\mozilla\plugins\cgpcfg.dll [2008-08-16] (Citrix Systems, Inc.)
FF Plugin ProgramFiles/Appdata: C:\Users\Owner\AppData\Roaming\mozilla\plugins\CgpCore.dll [2008-08-16] (Citrix Systems, Inc.)
FF Plugin ProgramFiles/Appdata: C:\Users\Owner\AppData\Roaming\mozilla\plugins\confmgr.dll [2008-08-16] ()
FF Plugin ProgramFiles/Appdata: C:\Users\Owner\AppData\Roaming\mozilla\plugins\ctxlogging.dll [2008-08-16] ()
FF Plugin ProgramFiles/Appdata: C:\Users\Owner\AppData\Roaming\mozilla\plugins\ctxmui.dll [2008-08-16] (Citrix Systems, Inc.)
FF Plugin ProgramFiles/Appdata: C:\Users\Owner\AppData\Roaming\mozilla\plugins\icafile.dll [2008-08-16] (Citrix Systems, Inc.)
FF Plugin ProgramFiles/Appdata: C:\Users\Owner\AppData\Roaming\mozilla\plugins\icalogon.dll [2008-08-16] (Citrix Systems, Inc.)
FF Plugin ProgramFiles/Appdata: C:\Users\Owner\AppData\Roaming\mozilla\plugins\msvcm80.dll [2008-05-21] (Microsoft Corporation)
FF Plugin ProgramFiles/Appdata: C:\Users\Owner\AppData\Roaming\mozilla\plugins\msvcp80.dll [2008-05-21] (Microsoft Corporation)
FF Plugin ProgramFiles/Appdata: C:\Users\Owner\AppData\Roaming\mozilla\plugins\msvcr80.dll [2008-05-21] (Microsoft Corporation)
FF Plugin ProgramFiles/Appdata: C:\Users\Owner\AppData\Roaming\mozilla\plugins\npatgpc.dll [2015-11-17] (Cisco WebEx LLC)
FF Plugin ProgramFiles/Appdata: C:\Users\Owner\AppData\Roaming\mozilla\plugins\npicaN.dll [2008-08-16] ()
FF Plugin ProgramFiles/Appdata: C:\Users\Owner\AppData\Roaming\mozilla\plugins\sslsdk_b.dll [2008-06-05] (Citrix Systems, Inc.)
FF Plugin ProgramFiles/Appdata: C:\Users\Owner\AppData\Roaming\mozilla\plugins\TcpPServ.dll [2008-08-16] (Citrix Systems, Inc.)
 
Chrome: 
=======
CHR DefaultProfile: Default
CHR Profile: C:\Users\Owner\AppData\Local\Google\Chrome\User Data\Default [2017-06-12]
CHR Extension: (Adblock Plus) - C:\Users\Owner\AppData\Local\Google\Chrome\User Data\Default\Extensions\cfhdojbkjhnklbpkdaibdccddilifddb [2017-04-03]
CHR Extension: (Adobe Acrobat) - C:\Users\Owner\AppData\Local\Google\Chrome\User Data\Default\Extensions\efaidnbmnnnibpcajpcglclefindmkaj [2017-03-14]
CHR Extension: (Cisco WebEx Extension) - C:\Users\Owner\AppData\Local\Google\Chrome\User Data\Default\Extensions\jlhmfgmfgeifomenelglieieghnjghma [2017-04-17]
CHR Extension: (Chrome Web Store Payments) - C:\Users\Owner\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2017-03-12]
CHR Extension: (Chrome Media Router) - C:\Users\Owner\AppData\Local\Google\Chrome\User Data\Default\Extensions\pkedcjkdefgpdelpbcmbmeomcjbeemfm [2017-06-03]
CHR HKLM-x32\...\Chrome\Extension: [efaidnbmnnnibpcajpcglclefindmkaj] - hxxps://clients2.google.com/service/update2/crx
 
==================== Services (Whitelisted) ====================
 
(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)
 
R2 Apple Mobile Device Service; C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe [83768 2017-04-03] (Apple Inc.)
R2 camsvc; C:\Program Files (x86)\TOSHIBA\TOSHIBA Web Camera Application\TWebCameraSrv.exe [20544 2009-04-16] (TOSHIBA)
R2 ClickToRunSvc; C:\Program Files\Microsoft Office 15\ClientX64\OfficeClickToRun.exe [3042544 2017-03-14] (Microsoft Corporation)
R2 CrashPlanService; C:\Program Files\CrashPlan\CrashPlanService.exe [266112 2017-02-21] (Code 42 Software) [File not signed]
S2 Garmin Device Interaction Service; C:\Program Files (x86)\Garmin\Device Interaction Service\GarminService.exe [1099280 2017-03-28] (Garmin Ltd. or its subsidiaries)
S3 IDriverT; C:\Program Files (x86)\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe [69632 2005-11-14] (Macrovision Corporation) [File not signed]
S3 LBTServ; C:\Program Files\Common Files\Logitech\Bluetooth\LBTServ.exe [160784 2009-07-20] (Logitech, Inc.)
R2 LightScribeService; C:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe [61440 2006-10-19] (Hewlett-Packard Company) [File not signed]
R2 PingTaisWz; C:\ProgramData\Toshiba\ToshibaSevenComp\PingTaisWizard.exe [173440 2009-05-22] ()
R2 RSELSVC; C:\Program Files\TOSHIBA\rselect\RSelSvc.exe [55808 2009-02-19] (TOSHIBA Corporation) [File not signed]
R2 TNaviSrv; C:\Program Files (x86)\TOSHIBA\TOSHIBA DVD PLAYER\TNaviSrv.exe [83312 2009-03-30] (TOSHIBA Corporation)
R2 TODDSrv; C:\Windows\system32\TODDSrv.exe [135168 2007-11-21] (TOSHIBA Corporation) [File not signed]
R2 TOSHIBA eco Utility Service; C:\Program Files\TOSHIBA\TECO\TecoService.exe [251392 2009-04-14] (TOSHIBA Corporation) [File not signed]
R2 TOSHIBA HDD SSD Alert Service; C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe [84480 2009-03-17] (TOSHIBA Corporation) [File not signed]
R2 WebUpdate4; C:\Windows\SysWOW64\WebUpdateSvc4.exe [262360 2008-09-15] (Data Perceptions / PowerProgrammer)
R2 WinDefend; C:\Program Files\Windows Defender\mpsvc.dll [1011712 2013-05-26] (Microsoft Corporation)
S3 WPFFontCache_v0400; C:\Windows\Microsoft.NET\Framework64\v4.0.30319\WPF\WPFFontCache_v0400.exe [X]
 
===================== Drivers (Whitelisted) ======================
 
(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)
 
 
==================== NetSvcs (Whitelisted) ===================
 
(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)
 
 
==================== One Month Created files and folders ========
 
(If an entry is included in the fixlist, the file/folder will be moved.)
 
2017-06-12 16:06 - 2017-06-12 16:06 - 00028388 _____ C:\Users\Owner\Desktop\FRST.txt
2017-06-12 16:04 - 2017-06-12 16:06 - 00000000 ___DC C:\FRST
2017-06-12 15:24 - 2017-06-12 15:25 - 02438656 _____ (Farbar) C:\Users\Owner\Desktop\FRST64.exe
2017-06-09 16:42 - 2017-06-09 16:42 - 00014178 _____ C:\Users\Owner\Downloads\Instructor CE course matrix May 2017.xlsx
2017-06-04 16:53 - 2017-06-04 16:53 - 00899062 _____ C:\Users\Owner\Downloads\ID Training the Adult Learner (3).pdf
2017-06-03 14:51 - 2017-06-03 14:51 - 00000000 ____D C:\Users\Owner\AppData\Roaming\DataCenter.Desktop
2017-06-03 14:50 - 2017-06-03 14:50 - 00002000 _____ C:\Users\Owner\Desktop\SIGMA DATA CENTER.lnk
2017-06-03 14:50 - 2017-06-03 14:50 - 00000000 ____D C:\Users\Owner\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Sigma Data Center
2017-06-02 16:09 - 2017-06-02 16:10 - 00717079 _____ C:\Users\Owner\Downloads\Guide to Mentoring New Instructors November 2015 (3).pdf
2017-06-01 14:44 - 2017-06-01 14:48 - 02457971 _____ C:\Users\Owner\Documents\Receipts for Doug Ginley 6_1_2017.pdf
2017-06-01 06:35 - 2017-06-01 06:35 - 00001764 _____ C:\Users\Public\Desktop\iTunes.lnk
2017-06-01 06:35 - 2017-06-01 06:35 - 00000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\iTunes
2017-06-01 06:33 - 2017-06-01 06:35 - 00000000 ____D C:\Program Files\iTunes
2017-06-01 06:33 - 2017-06-01 06:33 - 00000000 ____D C:\Program Files\iPod
2017-06-01 06:28 - 2017-06-01 06:28 - 00000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\iCloud
2017-05-31 11:30 - 2017-05-31 11:30 - 00000000 ____D C:\Users\Owner\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Dropbox
2017-05-13 18:39 - 2017-05-13 18:41 - 02141619 _____ C:\Users\Owner\Documents\2017 Mom's day for Beverly.hmk
2017-05-13 18:21 - 2017-05-13 18:21 - 05511325 _____ C:\Users\Owner\Documents\2017 Mom's day for Gwen.hmk
 
==================== One Month Modified files and folders ========
 
(If an entry is included in the fixlist, the file/folder will be moved.)
 
2017-06-12 16:04 - 2009-07-13 21:20 - 00000000 ____D C:\Windows\inf
2017-06-12 16:03 - 2013-10-19 14:09 - 00000833 _____ C:\Users\Public\Desktop\CCleaner.lnk
2017-06-12 15:53 - 2015-07-06 22:44 - 00000918 _____ C:\Windows\Tasks\DropboxUpdateTaskUserS-1-5-21-4055206948-2876789112-234385125-1000UA.job
2017-06-12 15:39 - 2010-09-20 22:09 - 00003926 _____ C:\Windows\System32\Tasks\User_Feed_Synchronization-{20A61B99-7D22-4643-A3D2-DB3358C3DA7B}
2017-06-12 15:29 - 2010-09-20 20:43 - 00019344 ____H C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
2017-06-12 15:29 - 2010-09-20 20:43 - 00019344 ____H C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
2017-06-12 15:27 - 2017-03-22 21:56 - 00001713 _____ C:\Users\Public\Desktop\Recuva.lnk
2017-06-12 15:23 - 2013-10-19 13:55 - 00007600 _____ C:\Users\Owner\AppData\Local\resmon.resmoncfg
2017-06-12 15:19 - 2014-07-28 15:59 - 00192216 _____ (Malwarebytes) C:\Windows\system32\Drivers\MBAMSwissArmy.sys
2017-06-11 21:53 - 2015-07-06 22:44 - 00000866 _____ C:\Windows\Tasks\DropboxUpdateTaskUserS-1-5-21-4055206948-2876789112-234385125-1000Core.job
2017-06-11 19:50 - 2009-07-13 23:08 - 00000006 ____H C:\Windows\Tasks\SA.DAT
2017-06-11 04:44 - 2010-05-01 15:30 - 00000352 _____ C:\Windows\Tasks\Driver Fetch.job
2017-06-09 16:09 - 2015-12-03 11:51 - 00000664 ____H C:\Users\Owner\AppData\Roaming\d9135c394decbfc1cfce595848be5701eeb798e2
2017-06-09 16:09 - 2015-12-03 11:51 - 00000664 ____H C:\ProgramData\d9135c394decbfc1cfce595848be5701eeb798e2
2017-06-03 17:53 - 2012-04-21 16:27 - 00000000 ____D C:\Users\Owner\Documents\Outlook Files
2017-06-03 14:50 - 2010-05-01 15:13 - 00000000 ____D C:\Program Files (x86)\Sigma Data Center
2017-06-03 14:50 - 2009-10-29 14:55 - 00000000 ____D C:\Windows\Sigma Data Center
2017-06-03 14:49 - 2014-01-27 18:54 - 00000000 ____D C:\Users\Owner\AppData\Local\67ABD96E-B529-4042-9D04-3B56A3A3F8B6.aplzod
2017-05-31 11:31 - 2015-07-06 22:44 - 00000000 ____D C:\Users\Owner\AppData\Local\Dropbox
2017-05-31 11:30 - 2012-05-22 11:18 - 00000000 ____D C:\Users\Owner\AppData\Roaming\Dropbox
2017-05-23 03:09 - 2015-07-06 20:52 - 00000000 ____D C:\Windows\system32\MRT
2017-05-23 03:00 - 2015-07-06 20:52 - 132223576 ____C (Microsoft Corporation) C:\Windows\system32\MRT.exe
2017-05-21 01:00 - 2010-11-20 18:09 - 00000000 ____D C:\Users\Owner\AppData\Local\ElevatedDiagnostics
2017-05-16 06:36 - 2015-01-21 21:08 - 00000000 ____D C:\ProgramData\regid.1991-06.com.microsoft
2017-05-16 06:34 - 2015-01-21 21:06 - 00000000 ____D C:\Program Files\Microsoft Office 15
 
==================== Files in the root of some directories =======
 
2015-12-03 11:51 - 2017-06-09 16:09 - 0000664 ____H () C:\Users\Owner\AppData\Roaming\d9135c394decbfc1cfce595848be5701eeb798e2
2015-12-28 14:20 - 2015-12-28 14:20 - 0000128 ____H () C:\Users\Owner\AppData\Roaming\ecf00c38dc807e105d881c433a6b455dd2c606b6
2009-11-15 10:32 - 2009-11-15 10:34 - 0000180 _____ () C:\Users\Owner\AppData\Roaming\setup.log
2009-11-15 10:32 - 2009-11-15 10:32 - 0000760 _____ () C:\Users\Owner\AppData\Roaming\setup_ldm.iss
2014-11-10 13:35 - 2014-11-11 13:35 - 0000064 _____ () C:\Users\Owner\AppData\Roaming\WB.CFG
2016-02-01 21:43 - 2016-02-01 21:43 - 0000003 _____ () C:\Users\Owner\AppData\Roaming\Microsoft\AK.ft
2013-10-19 13:55 - 2017-06-12 15:23 - 0007600 _____ () C:\Users\Owner\AppData\Local\resmon.resmoncfg
2015-12-03 11:51 - 2017-06-09 16:09 - 0000664 ____H () C:\ProgramData\d9135c394decbfc1cfce595848be5701eeb798e2
2015-12-28 14:20 - 2015-12-28 14:20 - 0000128 ____H () C:\ProgramData\ecf00c38dc807e105d881c433a6b455dd2c606b6
2012-11-05 22:46 - 2012-11-05 22:51 - 0300318 _____ () C:\ProgramData\SplashID.ico
 
==================== Bamital & volsnap ======================
 
(There is no automatic fix for files that do not pass verification.)
 
C:\Windows\system32\winlogon.exe => File is digitally signed
C:\Windows\system32\wininit.exe => File is digitally signed
C:\Windows\SysWOW64\wininit.exe => File is digitally signed
C:\Windows\explorer.exe => File is digitally signed
C:\Windows\SysWOW64\explorer.exe => File is digitally signed
C:\Windows\system32\svchost.exe => File is digitally signed
C:\Windows\SysWOW64\svchost.exe => File is digitally signed
C:\Windows\system32\services.exe => File is digitally signed
C:\Windows\system32\User32.dll => File is digitally signed
C:\Windows\SysWOW64\User32.dll => File is digitally signed
C:\Windows\system32\userinit.exe => File is digitally signed
C:\Windows\SysWOW64\userinit.exe => File is digitally signed
C:\Windows\system32\rpcss.dll => File is digitally signed
C:\Windows\system32\dnsapi.dll => File is digitally signed
C:\Windows\SysWOW64\dnsapi.dll => File is digitally signed
C:\Windows\system32\Drivers\volsnap.sys => File is digitally signed
 
LastRegBack: 2017-06-12 00:36
 
==================== End of FRST.txt ============================
 
Additional scan result of Farbar Recovery Scan Tool (x64) Version: 12-06-2017
Ran by Owner (12-06-2017 16:07:13)
Running from C:\Users\Owner\Desktop
Windows 7 Home Premium Service Pack 1 (X64) (2010-09-21 04:08:01)
Boot Mode: Normal
==========================================================
 
 
==================== Accounts: =============================
 
Administrator (S-1-5-21-4055206948-2876789112-234385125-500 - Administrator - Disabled)
Guest (S-1-5-21-4055206948-2876789112-234385125-501 - Limited - Enabled)
HomeGroupUser$ (S-1-5-21-4055206948-2876789112-234385125-1005 - Limited - Enabled)
Owner (S-1-5-21-4055206948-2876789112-234385125-1000 - Administrator - Enabled) => C:\Users\Owner
 
==================== Security Center ========================
 
(If an entry is included in the fixlist, it will be removed.)
 
AS: Windows Defender (Enabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
 
==================== Installed Programs ======================
 
(Only the adware programs with "Hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.)
 
7-Zip 9.20 (x64 edition) (HKLM\...\{23170F69-40C1-2702-0920-000001000000}) (Version: 9.20.00.0 - Igor Pavlov)
7-Zip File Manager version 9.20 (HKLM-x32\...\{863448D4-F184-4B21-A46B-323C97A2D038}_is1) (Version: 9.20 - Download Freely, LLC)
ABBYY FineReader 5.0 Sprint (HKLM-x32\...\{D1696920-9794-4BBC-8A30-7A88763DE5A2}) (Version: 5.0.0.3412 - ABBYY Software House)
Acrobat.com (HKLM-x32\...\{287ECFA4-719A-2143-A09B-D6A12DE54E40}) (Version: 1.6.65 - Adobe Systems Incorporated)
Adobe Acrobat Reader DC (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AC0F074E4100}) (Version: 17.009.20044 - Adobe Systems Incorporated)
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 3.3.0.3650 - Adobe Systems Incorporated)
Adobe Flash Player 25 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 25.0.0.171 - Adobe Systems Incorporated)
Amazon Music (HKU\S-1-5-21-4055206948-2876789112-234385125-1000\...\Amazon Amazon Music) (Version: 3.7.1.698 - Amazon Services LLC)
ANT Drivers Installer x64 (Version: 2.3.4 - Garmin Ltd or its subsidiaries) Hidden
Apple Application Support (32-bit) (HKLM-x32\...\{E92BB800-BCC5-4C25-8102-AC2C3B7C7C1E}) (Version: 5.5 - Apple Inc.)
Apple Application Support (64-bit) (HKLM\...\{9C912B1E-06DD-43EF-BB2B-45CB2C88BAAE}) (Version: 5.5 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{0A596141-97D5-45FA-9281-98DFAF48D579}) (Version: 10.3.2.3 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{52D87F32-70E4-4348-8148-C0B9F35B1314}) (Version: 2.3.0.177 - Apple Inc.)
Audible Download Manager (HKLM-x32\...\AudibleDownloadManager) (Version: 6.6.0.19 - Audible, Inc.)
Bonjour (HKLM\...\{56DDDFB8-7F79-4480-89D5-25E1F52AB28F}) (Version: 3.1.0.1 - Apple Inc.)
Bonus Pack 2016 (HKLM-x32\...\{A88F4B3C-EFB4-49C7-B34E-6054C467D325}) (Version: 1.0.0.1 - Creative Home)
Canon IJ Network Scan Utility (HKLM-x32\...\Canon_IJ_Network_Scan_UTILITY) (Version:  - )
Canon IJ Network Scanner Selector EX (HKLM-x32\...\Canon_IJ_Network_Scanner_Selector_EX) (Version: 1.5.2.3 - Canon Inc.)
Canon IJ Network Tool (HKLM-x32\...\Canon_IJ_Network_UTILITY) (Version: 3.5.0 - Canon Inc.)
Canon IJ Scan Utility (HKLM-x32\...\Canon_IJ_Scan_Utility) (Version: 1.1.10.15 - Canon Inc.)
Canon MG7500 series MP Drivers (HKLM\...\{1199FAD5-9546-44f3-81CF-FFDB8040B7BF}_Canon_MG7500_series) (Version: 1.00 - Canon Inc.)
Canon MG7500 series On-screen Manual (HKLM-x32\...\Canon MG7500 series On-screen Manual) (Version: 7.7.0 - Canon Inc.)
Canon MG7500 series User Registration (HKLM-x32\...\Canon MG7500 series User Registration) (Version:  - ‭Canon Inc.)
Canon My Printer (HKLM-x32\...\CanonMyPrinter) (Version: 3.2.1 - Canon Inc.)
Canon Quick Menu (HKLM-x32\...\CanonQuickMenu) (Version: 2.4.0 - Canon Inc.)
Canon Utilities Solution Menu (HKLM-x32\...\CanonSolutionMenu) (Version:  - )
CCleaner (HKLM\...\CCleaner) (Version: 5.30 - Piriform)
CDDRV_Installer (Version: 4.60 - Logitech) Hidden
Cisco WebEx Meetings (HKLM-x32\...\ActiveTouchMeetingClient) (Version:  - Cisco WebEx LLC)
Citrix XenApp Web Plugin (HKLM-x32\...\{EBFEEB3F-3E3B-4725-A4E0-376144CE4F76}) (Version: 11.0.0.5357 - Citrix Systems, Inc.)
Compatibility Pack for the 2007 Office system (HKLM-x32\...\{90120000-0020-0409-0000-0000000FF1CE}) (Version: 12.0.6612.1000 - Microsoft Corporation)
CrashPlan (HKLM\...\{8DF5A373-ECBB-4512-8E9C-3D5109B45D79}) (Version: 4.8.2.4 - Code 42 Software)
CutePDF Writer 2.8 (HKLM\...\CutePDF Writer Installation) (Version:  - )
CyberLink PowerCinema for TOSHIBA (HKLM-x32\...\InstallShield_{2637C347-9DAD-11D6-9EA2-00055D0CA761}) (Version: 6.0.2616a - CyberLink Corp.)
Direct DiscRecorder (x32 Version: 1.00.0000 - Corel Corporation) Hidden
Dolby Control Center (HKLM\...\{20387B45-18A4-4D48-ABD9-A23D2CBE42B3}) (Version: 2.2.1 - Dolby)
Dropbox (HKU\S-1-5-21-4055206948-2876789112-234385125-1000\...\Dropbox) (Version: 27.4.22 - Dropbox, Inc.)
DVD MovieFactory for TOSHIBA (HKLM-x32\...\InstallShield_{50F68032-B5B7-4513-9116-C978DBD8F27A}) (Version: 7.0.0 - Corel Corporation)
DVD MovieFactory for TOSHIBA (x32 Version: 7.0.0 - Corel Corporation) Hidden
Elevated Installer (x32 Version: 5.3.1.0 - Garmin Ltd or its subsidiaries) Hidden
ERUNT 1.1j (HKLM-x32\...\ERUNT_is1) (Version:  - Lars Hederer)
Flixster Collections (HKLM-x32\...\FlixsterCollections) (Version: 1.0.76 - Warner Bros. Entertainment Inc.)
Flixster Collections (x32 Version: 1.0.76 - Warner Bros. Entertainment Inc.) Hidden
Garmin City Navigator North America NT 2013.20 Update (HKLM-x32\...\{8BBC40D0-95A4-40F1-817B-F2B30A1ADF02}) (Version: 16.20.0.0 - Garmin Ltd or its subsidiaries)
Garmin Communicator Plugin (HKLM-x32\...\{E883466C-77EC-44AC-8EC8-417A4A16AB3F}) (Version: 4.0.3 - Garmin Ltd or its subsidiaries)
Garmin Communicator Plugin x64 (HKLM\...\{550331CC-C34B-494F-BCDA-37CE4EF6E924}) (Version: 4.0.3 - Garmin Ltd or its subsidiaries)
Garmin Communicator Plugin x64 (HKLM\...\{D2DB454C-645C-448A-A0B9-B6F6C1D75BA8}) (Version: 4.0.3 - Garmin Ltd or its subsidiaries)
Garmin Express (HKLM-x32\...\{bd8bd200-9a60-4969-b267-6b565f36e3da}) (Version: 5.3.1.0 - Garmin Ltd or its subsidiaries)
Garmin Express (x32 Version: 5.3.1.0 - Garmin Ltd or its subsidiaries) Hidden
Garmin Express Tray (x32 Version: 5.3.1.0 - Garmin Ltd or its subsidiaries) Hidden
Garmin TOPO U.S. 2008 (HKLM-x32\...\{47BA74C5-1890-4ED2-954A-AD11186D8E26}) (Version: 4.0.0.0 - Garmin Ltd or its subsidiaries)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 58.0.3029.110 - Google Inc.)
Google Earth (HKLM-x32\...\{F6430171-B86B-4639-839E-374913E7911D}) (Version: 7.1.8.3036 - Google)
Google Toolbar for Internet Explorer (HKLM-x32\...\{2318C2B1-4965-11d4-9B18-009027A5CD4F}) (Version: 7.5.8231.2252 - Google Inc.)
Google Toolbar for Internet Explorer (x32 Version: 1.0.0 - Google Inc.) Hidden
Google Update Helper (x32 Version: 1.3.25.11 - Google Inc.) Hidden
Google Update Helper (x32 Version: 1.3.33.5 - Google Inc.) Hidden
Hallmark Card Studio 2014 Bonus Pack (HKLM-x32\...\{D26A6D9D-C379-467C-993B-2453EB876D05}) (Version: 1.0.0.1 - Creative Home)
Hallmark Card Studio 2016 Deluxe (HKLM-x32\...\{8B89C389-8C13-4A95-BA2D-87DC5FFB620C}) (Version: 17.0.2.1 - Creative Home)
Hoyle Card Games 2012 (HKLM-x32\...\{01709BCA-8553-4B46-8A75-DBCCAC95DD62}) (Version: 1.1.1 - Encore Software, Inc.)
Hoyle Puzzle and Board Games 2012 (HKLM-x32\...\{7F1C9E82-84D4-4EBC-BA12-B0BA927D9DD7}) (Version: 1.1.1 - Encore Software, Inc.)
iCloud (HKLM\...\{5B1A59DA-D1EC-4C3A-A996-DF011A0A9668}) (Version: 6.2.2.39 - Apple Inc.)
Intel® Graphics Media Accelerator Driver (HKLM\...\HDMI) (Version:  - Intel Corporation)
Intel® Matrix Storage Manager (HKLM\...\{9068B2BE-D93A-4C0A-861C-5E35E2C0E09E}) (Version:  - Intel Corporation)
iPhone Backup Unlocker Standard  (HKLM-x32\...\iPhone Backup Unlocker Standard) (Version:  - Tenorshare, Inc.)
iSkysoft Helper Compact 2.5.2 (HKLM-x32\...\{9BF12010-8799-41A5-A671-E9CFDE9E79F3}_is1) (Version: 2.5.2 - iSkysoft)
iSkysoft iMedia Converter Deluxe(Build 8.9.0.7) (HKLM-x32\...\iSkysoft iMedia Converter Deluxe_is1) (Version: 8.9.0.7 - iSkysoft Software)
iSpring Suite 8 (HKLM\...\{8097B4A7-5BAC-4378-8D11-0D312E5C3E7B}) (Version: 8.3.14572 - iSpring Solutions Inc.)
iTunes (HKLM\...\{F0C7385A-9D20-45F3-8101-05D383885180}) (Version: 12.6.1.25 - Apple Inc.)
Java™ 6 Update 11 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83216011FF}) (Version: 6.0.110 - Sun Microsystems, Inc.)
Junk Mail filter update (x32 Version: 14.0.8117.416 - Microsoft Corporation) Hidden
KhalInstallWrapper (Version: 2.00.0000 - Logitech) Hidden
LightScribe  1.4.124.1 (x32 Version: 1.4.124.1 - hxxp://www.lightscribe.com) Hidden
Logitech SetPoint (HKLM-x32\...\{F29B21BD-CAA6-445F-8EF7-A7E2B9D8B14E}) (Version: 4.80 - Logitech)
Malwarebytes Anti-Malware version 2.2.1.1043 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.2.1.1043 - Malwarebytes)
Microsoft .NET Framework 4.5.2 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.51209 - Microsoft Corporation)
Microsoft Office Live Add-in 1.3 (HKLM-x32\...\{57F0ED40-8F11-41AA-B926-4A66D0D1A9CC}) (Version: 2.0.2313.0 - Microsoft Corporation)
Microsoft Office Outlook Connector (HKLM-x32\...\{95120000-0122-0409-0000-0000000FF1CE}) (Version: 12.0.6423.1000 - Microsoft Corporation)
Microsoft Office PowerPoint Viewer 2007 (English) (HKLM-x32\...\{95120000-00AF-0409-0000-0000000FF1CE}) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Office Professional Plus 2013 - en-us (HKLM\...\ProPlusRetail - en-us) (Version: 15.0.4927.1002 - Microsoft Corporation)
Microsoft Office Suite Activation Assistant (HKLM-x32\...\{E50AE784-FABE-46DA-A1F8-7B6B56DCB22E}) (Version: 2.9 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.50906.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft SQL Server Compact 3.5 SP2 ENU (HKLM-x32\...\{3A9FC03D-C685-4831-94CF-4EDFD3749497}) (Version: 3.5.8080.0 - Microsoft Corporation)
Microsoft SQL Server Compact 3.5 SP2 x64 ENU (HKLM\...\{D4AD39AD-091E-4D33-BB2B-59F6FCB8ADC3}) (Version: 3.5.8080.0 - Microsoft Corporation)
Microsoft Sync Framework Runtime Native v1.0 (x86) (HKLM-x32\...\{8A74E887-8F0F-4017-AF53-CBA42211AAA5}) (Version: 1.0.1215.0 - Microsoft Corporation)
Microsoft Sync Framework Services Native v1.0 (x86) (HKLM-x32\...\{BD64AF4A-8C80-4152-AD77-FCDDF05208AB}) (Version: 1.0.1215.0 - Microsoft Corporation)
Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053 (HKLM\...\{B6E3757B-5E77-3915-866A-CCFC4B8D194C}) (Version: 8.0.50727.4053 - Microsoft Corporation)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (HKLM-x32\...\{770657D0-A123-3C07-8E44-1C83EC895118}) (Version: 8.0.50727.4053 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{6E8E85E8-CE4B-4FF5-91F7-04999C9FAE6A}) (Version: 8.0.50727.42 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x64)) (Version: 10.0.50903 - Microsoft Corporation)
MSXML 4.0 SP2 (KB941833) (HKLM-x32\...\{C523D256-313D-4866-B36A-F3DE528246EF}) (Version: 4.20.9849.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
Netzero Internet Access Installer (HKLM-x32\...\{5FFF9453-7B94-462A-B8F7-AC6D8D9EB1B5}) (Version: 1.0.Q1.09 - TOSHIBA Corporation)
Office 15 Click-to-Run Extensibility Component (x32 Version: 15.0.4927.1002 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Licensing Component (Version: 15.0.4927.1002 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Localization Component (x32 Version: 15.0.4927.1002 - Microsoft Corporation) Hidden
PlayReady PC runtime (HKLM\...\{704ABF63-B0B1-446B-9D92-C5D06AFCE7B6}) (Version: 1 - Microsoft Corporation)
PQ DVD to iPod Video Suite (remove only) (HKLM-x32\...\PQ_DVD_to_iPod_Video_Suite) (Version:  - )
QuickTime 7 (HKLM-x32\...\{FF59BD75-466A-4D5A-AD23-AAD87C5FD44C}) (Version: 7.79.80.95 - Apple Inc.)
Realtek 8136 8168 8169 Ethernet Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 1.00.0004 - Realtek)
Recuva (HKLM\...\Recuva) (Version: 1.53 - Piriform)
RICOH R5U230 Media Driver ver.2.02.02.01 (HKLM-x32\...\{022CBB38-CEF0-42BA-906A-A49BEFAE0BEE}) (Version: 2.02.02.01 - RICOH)
RrSavings (x32 Version: 1.0.0.0 - RrSavings) Hidden
Sansa Updater (HKU\S-1-5-21-4055206948-2876789112-234385125-1000\...\Sansa Updater) (Version:  - SanDisk Corporation)
Sigma Data Center (HKLM-x32\...\Sigma Data Center) (Version: 1.1b - SIGMA Elektro GmbH)
Sigma Data Center 2.1 (HKLM-x32\...\SigmaDataCenter21.6A52D17A1C86211F195F60E94C15876515EBE62C.1) (Version: 2.1.0 - Sigma Elektro GmbH)
Sigma Data Center 2.1 (x32 Version: 2.1.0 - Sigma Elektro GmbH) Hidden
Sigma Data Center 3.0 (HKLM-x32\...\Sigma Data Center3.0) (Version: 3.0 - Sigma Elektro GmbH)
Sigma Data Center 3.2 (HKLM-x32\...\Sigma Data Center3.2) (Version: 3.2 - Sigma Elektro GmbH)
Sigma Data Center 3.3 (HKLM-x32\...\Sigma Data Center3.3) (Version: 3.3 - Sigma Elektro GmbH)
Sigma Data Center 4.0 (HKLM-x32\...\Sigma Data Center4.0) (Version: 4.0 - Sigma Elektro GmbH)
Sigma Data Center 5.2 (HKLM-x32\...\Sigma Data Center5.2) (Version: 5.2 - Sigma Elektro GmbH)
Skype Launcher (HKLM-x32\...\{BF5A20B4-55F7-49B8-9302-FAC7C459AF3D}) (Version: 1.0 - TOSHIBA Corporation)
Skype Toolbars (HKLM-x32\...\{981029E0-7FC9-4CF3-AB39-6F133621921A}) (Version: 1.0.4051 - Skype Technologies S.A.)
Skype™ 7.0 (HKLM-x32\...\{24991BA0-F0EE-44AD-9CC8-5EC50AECF6B7}) (Version: 7.0.102 - Skype Technologies S.A.)
Software Update Wizard (Redistributable) 4.5 (HKLM-x32\...\Software Update Wizard (Redistributable)) (Version: 4.5 - PowerProgrammer)
SplashID Safe 7.2 (HKLM-x32\...\SplashID Safe) (Version: 7.2 - SplashData)
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 12.2.10.0 - Synaptics Incorporated)
TheRecipeManager (HKLM-x32\...\TheRecipeManager) (Version:  - )
TOPO! 4 (HKLM-x32\...\{5B3FB6D4-1B88-413D-8DE7-A7E2D58DE5B2}) (Version: 4.2.3 - National Geographic Maps)
TOSHIBA Agreement Notification Utility (HKLM-x32\...\InstallShield_{83892653-9EB8-4192-803E-D987A85CDD23}) (Version: 1.0.11.0 - TOSHIBA Corporation)
Toshiba Application Installer (HKLM-x32\...\{970472D0-F5F9-4158-A6E3-1AE49EFEF2D3}) (Version: 9.0.0.4 - Toshiba)
TOSHIBA Assist (HKLM-x32\...\{1B87C40B-A60B-4EF3-9A68-706CF4B69978}) (Version: 3.00.08 - TOSHIBA)
TOSHIBA Disc Creator (HKLM\...\{5DA0E02F-970B-424B-BF41-513A5018E4C0}) (Version: 2.0.1.3 for x64 - TOSHIBA Corporation)
TOSHIBA DVD PLAYER (HKLM-x32\...\{6C5F3BDC-0A1B-4436-A696-5939629D5C31}) (Version: 3.00.1.04-A - TOSHIBA Corporation)
TOSHIBA eco Utility (HKLM-x32\...\InstallShield_{B3FF1CD9-B2F0-4D71-BB55-5F580401C48E}) (Version: 1.0.2.64 - TOSHIBA Corporation)
TOSHIBA Extended Tiles for Windows Mobility Center (HKLM-x32\...\InstallShield_{617C36FD-0CBE-4600-84B2-441CEB12FADF}) (Version:  - )
TOSHIBA Face Recognition (HKLM-x32\...\InstallShield_{F67FA545-D8E5-4209-86B1-AEE045D1003F}) (Version: 3.0.4.64 - TOSHIBA Corporation)
TOSHIBA Hardware Setup (HKLM-x32\...\{D0387727-C89D-4774-B643-B9333EAA09DE}) (Version: 2.00.03 - TOSHIBA Corporation)
TOSHIBA HDD/SSD Alert (HKLM-x32\...\InstallShield_{D4322448-B6AF-4316-B859-D8A0E84DCB38}) (Version: 3.0.64.0 - TOSHIBA Corporation)
TOSHIBA Internal Modem Region Select Utility (HKLM-x32\...\InstallShield_{89F7D66C-777D-473B-AA11-319C0F190EAC}) (Version:  - )
TOSHIBA PC Health Monitor (HKLM\...\{9DECD0F9-D3E8-48B0-A390-1CF09F54E3A4}) (Version: 1.3.1.64 - TOSHIBA Corporation)
Toshiba Quality Application (HKLM-x32\...\{E69992ED-A7F6-406C-9280-1C156417BC49}) (Version: 1.001.0000 - Toshiba)
TOSHIBA Recovery Disc Creator (HKLM\...\{B65BBB06-1F8E-48F5-8A54-B024A9E15FDF}) (Version: 2.0.0.2 for x64 - TOSHIBA Corporation)
Toshiba Registration (HKLM-x32\...\{C53D16CC-E56F-47B8-906E-70AAF8EABB4F}) (Version: 1.00.0000 - Datalode Inc.)
Toshiba Resources Page (HKLM-x32\...\{21526716-DFD8-4B90-86D9-EF9F47057B3E}) (Version: 1.0.2.1 - TOSHIBA Corporation)
TOSHIBA Service Station (HKLM-x32\...\{AC6569FA-6919-442A-8552-073BE69E247A}) (Version: 2.2.9 - TOSHIBA)
TOSHIBA Software Modem (HKLM\...\TOSHIBA Software Modem) (Version:  - Agere Systems)
TOSHIBA Supervisor Password (HKLM-x32\...\{A208044D-A88B-4ACF-AE95-E4F213E6EDC0}) (Version: 2.00.02 - TOSHIBA Corporation)
TOSHIBA Upgrade Assistant (HKLM-x32\...\{41773726-92D0-4265-A0F8-DD980CA1AEC4}) (Version: 1.1.9 - TOSHIBA Corporation)
TOSHIBA USB Sleep and Charge Utility (HKLM-x32\...\{E487EE7D-EAAA-4E2A-9116-E3B477D8A74F}) (Version: 1.2.1.0 - TOSHIBA Corporation)
TOSHIBA Value Added Package (HKLM-x32\...\InstallShield_{066CFFF8-12BF-4390-A673-75F95EFF188E}) (Version: 1.2.8.64 - TOSHIBA Corporation)
TOSHIBA Web Camera Application (HKLM-x32\...\{5E6F6CF3-BACC-4144-868C-E14622C658F3}) (Version: 1.0.1.8 - TOSHIBA Corporation)
Windows 7 Upgrade Advisor (HKLM-x32\...\{AB05F2C8-F608-403b-95E1-FD8ADFACD31E}) (Version: 2.0.5000.0 - Microsoft Corporation)
Windows Driver Package - Dynastream Innovations, Inc. ANT LibUSB Drivers (04/11/2012 1.2.40.201) (HKLM\...\F9D2A789F9CFF8CEC36B544F53877C80F1F73C46) (Version: 04/11/2012 1.2.40.201 - Dynastream Innovations, Inc.)
Windows Driver Package - SIGMA Elektro GmbH (usbser) Ports  (01/04/2013 5.1.2600.5512) (HKLM\...\08AE394D2BC5301A3A34A857B6DA63FB7C7B050A) (Version: 01/04/2013 5.1.2600.5512 - SIGMA Elektro GmbH)
Windows Driver Package - SIGMA Elektro GmbH (usbser) Ports  (02/20/2017 1.7.0000.0000) (HKLM\...\F11095F081576CA0F709F279E5FC84AC50628B78) (Version: 02/20/2017 1.7.0000.0000 - SIGMA Elektro GmbH)
Windows Driver Package - SIGMA Elektro GmbH (usbser) Ports  (04/27/2012 5.1.2600.5512) (HKLM\...\72BE00E857D6F4F2018C51300C130B652C40D203) (Version: 04/27/2012 5.1.2600.5512 - SIGMA Elektro GmbH)
Windows Driver Package - SIGMA Elektro GmbH (usbser) Ports  (04/27/2012 5.1.2600.5512) (HKLM\...\DCCAC4C88E429408A2DDF8C0C5BAEB9187FA5713) (Version: 04/27/2012 5.1.2600.5512 - SIGMA Elektro GmbH)
Windows Driver Package - Silicon Labs Software (DSI_SiUSBXp_3_1) USB  (02/06/2007 3.1) (HKLM\...\D1506E0025B5A3F9EB8270FE81C1EEDD9388B8A2) (Version: 02/06/2007 3.1 - Silicon Labs Software)
Windows Driver Package - TOSHIBA (FwLnk) System  (11/19/2006 1.0.0.3) (HKLM\...\D27D7E9318CFA89EDDE8D448B507A8EB725F5A52) (Version: 11/19/2006 1.0.0.3 - TOSHIBA)
Windows Live Essentials (HKLM-x32\...\WinLiveSuite_Wave3) (Version: 14.0.8117.0416 - Microsoft Corporation)
Windows Live Sign-in Assistant (HKLM-x32\...\{45338B07-A236-4270-9A77-EBB4115517B5}) (Version: 5.000.818.5 - Microsoft Corporation)
Windows Live Sync (HKLM-x32\...\{B10914FD-8812-47A4-85A1-50FCDE7F1F33}) (Version: 14.0.8117.416 - Microsoft Corporation)
Windows Live Upload Tool (HKLM-x32\...\{205C6BDD-7B73-42DE-8505-9A093F35A238}) (Version: 14.0.8014.1029 - Microsoft Corporation)
Windows Media Encoder 9 Series (HKLM-x32\...\Windows Media Encoder 9) (Version:  - )
Wisdom-soft ScreenHunter 6.0 Free (HKLM-x32\...\Wisdom-soft ScreenHunter 6.0 Free) (Version:  - Wisdom Software Inc.)
 
==================== Custom CLSID (Whitelisted): ==========================
 
(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)
 
CustomCLSID: HKU\S-1-5-21-4055206948-2876789112-234385125-1000_Classes\CLSID\{005A3A96-BAC4-4B0A-94EA-C0CE100EA736}\localserver32 -> C:\Users\Owner\AppData\Roaming\Dropbox\bin\Dropbox.exe (Dropbox, Inc.)
CustomCLSID: HKU\S-1-5-21-4055206948-2876789112-234385125-1000_Classes\CLSID\{ECD97DE5-3C8F-4ACB-AEEE-CCAB78F7711C}\InprocServer32 -> C:\Users\Owner\AppData\Roaming\Dropbox\bin\DropboxExt64.16.0.dll (Dropbox, Inc.)
CustomCLSID: HKU\S-1-5-21-4055206948-2876789112-234385125-1000_Classes\CLSID\{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}\InprocServer32 -> C:\Users\Owner\AppData\Roaming\Dropbox\bin\DropboxExt64.16.0.dll (Dropbox, Inc.)
CustomCLSID: HKU\S-1-5-21-4055206948-2876789112-234385125-1000_Classes\CLSID\{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}\InprocServer32 -> C:\Users\Owner\AppData\Roaming\Dropbox\bin\DropboxExt64.16.0.dll (Dropbox, Inc.)
CustomCLSID: HKU\S-1-5-21-4055206948-2876789112-234385125-1000_Classes\CLSID\{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}\InprocServer32 -> C:\Users\Owner\AppData\Roaming\Dropbox\bin\DropboxExt64.16.0.dll (Dropbox, Inc.)
CustomCLSID: HKU\S-1-5-21-4055206948-2876789112-234385125-1000_Classes\CLSID\{FB314EDC-A251-47B7-93E1-CDD82E34AF8B}\InprocServer32 -> C:\Users\Owner\AppData\Roaming\Dropbox\bin\DropboxExt64.16.0.dll (Dropbox, Inc.)
CustomCLSID: HKU\S-1-5-21-4055206948-2876789112-234385125-1000_Classes\CLSID\{FB314EDD-A251-47B7-93E1-CDD82E34AF8B}\InprocServer32 -> C:\Users\Owner\AppData\Roaming\Dropbox\bin\DropboxExt64.16.0.dll (Dropbox, Inc.)
CustomCLSID: HKU\S-1-5-21-4055206948-2876789112-234385125-1000_Classes\CLSID\{FB314EDE-A251-47B7-93E1-CDD82E34AF8B}\InprocServer32 -> C:\Users\Owner\AppData\Roaming\Dropbox\bin\DropboxExt64.16.0.dll (Dropbox, Inc.)
CustomCLSID: HKU\S-1-5-21-4055206948-2876789112-234385125-1000_Classes\CLSID\{FB314EDF-A251-47B7-93E1-CDD82E34AF8B}\InprocServer32 -> C:\Users\Owner\AppData\Roaming\Dropbox\bin\DropboxExt64.16.0.dll (Dropbox, Inc.)
CustomCLSID: HKU\S-1-5-21-4055206948-2876789112-234385125-1000_Classes\CLSID\{FB314EE0-A251-47B7-93E1-CDD82E34AF8B}\InprocServer32 -> C:\Users\Owner\AppData\Roaming\Dropbox\bin\DropboxExt64.16.0.dll (Dropbox, Inc.)
CustomCLSID: HKU\S-1-5-21-4055206948-2876789112-234385125-1000_Classes\CLSID\{FB314EE1-A251-47B7-93E1-CDD82E34AF8B}\InprocServer32 -> C:\Users\Owner\AppData\Roaming\Dropbox\bin\DropboxExt64.16.0.dll (Dropbox, Inc.)
CustomCLSID: HKU\S-1-5-21-4055206948-2876789112-234385125-1000_Classes\CLSID\{FB314EE2-A251-47B7-93E1-CDD82E34AF8B}\InprocServer32 -> C:\Users\Owner\AppData\Roaming\Dropbox\bin\DropboxExt64.16.0.dll (Dropbox, Inc.)
CustomCLSID: HKU\S-1-5-21-4055206948-2876789112-234385125-1000_Classes\CLSID\{FBC9D74C-AF55-4309-9FB2-C426E071637F}\InprocServer32 -> C:\Users\Owner\AppData\Roaming\Dropbox\bin\DropboxExt64.16.0.dll (Dropbox, Inc.)
 
==================== Scheduled Tasks (Whitelisted) =============
 
(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)
 
Task: {16C1F553-19CC-4376-BAA2-2188075CBEFE} - System32\Tasks\Microsoft\Office\Office Automatic Updates => C:\Program Files\Microsoft Office 15\ClientX64\OfficeC2RClient.exe [2017-04-11] (Microsoft Corporation)
Task: {1982FA95-35FF-4853-8210-BEAA03FE605B} - System32\Tasks\GoogleUpdateTaskMachineCore => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2015-08-28] (Google Inc.)
Task: {22D549C6-64DC-4A49-8B99-78F6B018177B} - System32\Tasks\CCleanerSkipUAC => C:\Program Files\CCleaner\CCleaner.exe [2017-05-19] (Piriform Ltd)
Task: {30521A2D-04BA-4C1B-B735-B80D4595B748} - System32\Tasks\DropboxUpdateTaskUserS-1-5-21-4055206948-2876789112-234385125-1000Core => C:\Users\Owner\AppData\Local\Dropbox\Update\DropboxUpdate.exe [2016-11-04] (Dropbox, Inc.)
Task: {42E60C62-0C14-440B-9985-D67762ED79F7} - System32\Tasks\{09FFAFB3-6A32-4D40-A472-1599AE94386A} => pcalua.exe -a "C:\Users\Owner\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\TSIHVYE2\AmazonMP3Installer[1].exe" -d C:\Users\Owner\Desktop
Task: {48DD2F40-0152-4002-9F1F-303D49387062} - System32\Tasks\Apple\AppleSoftwareUpdate => C:\Program Files (x86)\Apple Software Update\SoftwareUpdate.exe [2017-02-14] (Apple Inc.)
Task: {4DEC07B6-2280-40CD-9A6C-7510A414818B} - System32\Tasks\Microsoft\Office\OfficeTelemetryAgentLogOn => C:\Program Files\Microsoft Office 15\root\Office15\msoia.exe [2017-03-14] (Microsoft Corporation)
Task: {4F527F55-E43C-4E49-A538-8A317817F21C} - System32\Tasks\DropboxUpdateTaskUserS-1-5-21-4055206948-2876789112-234385125-1000UA => C:\Users\Owner\AppData\Local\Dropbox\Update\DropboxUpdate.exe [2016-11-04] (Dropbox, Inc.)
Task: {5F6B86D0-DA78-4944-9AC7-6EBCE2BA04A6} - System32\Tasks\Microsoft\Office\OfficeTelemetryAgentFallBack => C:\Program Files\Microsoft Office 15\root\Office15\msoia.exe [2017-03-14] (Microsoft Corporation)
Task: {712C6861-2B14-4E72-92BA-22B6921FE2B7} - System32\Tasks\Microsoft\Windows\Wired\GatherWiredInfo => C:\Windows\system32\gatherWiredInfo.vbs
Task: {72ECB2F5-918C-4517-8D5A-523D8CEA3192} - System32\Tasks\Adobe Flash Player Updater => C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2017-05-10] (Adobe Systems Incorporated)
Task: {8413EE8B-B096-4D09-AEF7-9D278B922744} - System32\Tasks\{C35818A7-1C6D-459A-A23E-220C8DD66D10} => pcalua.exe -a "C:\Users\Owner\Downloads\AudibleDM_iTunesSetup (3).exe" -d C:\Users\Owner\Downloads
Task: {87C5DD3E-376E-4C1F-A0DF-0B74360A0133} - System32\Tasks\{CAF0A1FE-912C-4086-A3A2-95F41D8411A5} => C:\Program Files (x86)\Skype\Phone\Skype.exe [2014-12-11] (Skype Technologies S.A.)
Task: {8DF5E56A-DD95-4007-A77F-EFA4C50EE4F9} - System32\Tasks\{85F62282-4507-48FB-90AC-528F2DFF4841} => pcalua.exe -a "C:\Users\Owner\Downloads\AudibleDM_iTunesSetup (5).exe" -d C:\Users\Owner\Downloads
Task: {95EADB88-0124-41D3-8DDB-C31E01E6FE5F} - System32\Tasks\{86F7038A-2066-49E1-BC73-9710ABE1E273} => pcalua.exe -a "C:\Users\Owner\Downloads\AudibleDM_iTunesSetup (4).exe" -d C:\Users\Owner\Downloads
Task: {987A8E05-918F-4CB0-BEE5-3517AC3E2EA4} - System32\Tasks\Driver Fetch => C:\Program Files (x86)\Driver Fetch\Driver Fetch.lnk [Argument = --scan --stack=from-scheduler]
Task: {A5709FF2-59A2-4F5C-BDB8-9EC008D74F42} - System32\Tasks\Microsoft\Office\Office ClickToRun Service Monitor => C:\Program Files\Microsoft Office 15\ClientX64\OfficeC2RClient.exe [2017-04-11] (Microsoft Corporation)
Task: {A61FAB53-97B8-458A-91CE-CDF87B37237D} - System32\Tasks\Amazon Music Helper => C:\Users\Owner\AppData\Local\Amazon Music\Amazon Music Helper.exe [2014-12-08] ()
Task: {A84E3B94-7DE1-4A98-9652-A13C8BA6A60A} - System32\Tasks\GoogleUpdateTaskMachineUA => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2015-08-28] (Google Inc.)
Task: {A9C504E4-E5CD-43E6-B084-AAF6D34C6107} - System32\Tasks\GarminUpdaterTask => C:\Program Files (x86)\Garmin\Express SelfUpdater\ExpressSelfUpdater.exe [2017-03-28] ()
Task: {BFD2A6AE-CFBD-4CA9-9D12-9E55A896B2B2} - System32\Tasks\Microsoft\Windows\WindowsCalendar\Reminders - Owner => C:\Program Files\Windows Calendar\WinCal.exe
Task: {CF2E02C1-8EA5-4069-868C-E9240CE43349} - System32\Tasks\{979B54B3-048F-4292-935F-6A3E13BAA98D} => pcalua.exe -a C:\Users\Owner\Downloads\AudibleDM_iTunesSetup.exe -d C:\Users\Owner\Downloads
Task: {E91D6474-70CC-42BE-80FF-8BED8AF557ED} - System32\Tasks\Microsoft\Windows\Wireless\GatherWirelessInfo => C:\Windows\system32\gatherWirelessInfo.vbs
Task: {FAD12D7E-E8E9-4AA4-8F44-6BC361BB6DAC} - System32\Tasks\Adobe Acrobat Update Task => C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe [2017-04-25] (Adobe Systems Incorporated)
 
(If an entry is included in the fixlist, the task (.job) file will be moved. The file which is running by the task will not be moved.)
 
Task: C:\Windows\Tasks\Driver Fetch.job => C:\Program Files (x86)\Driver Fetch\Driver Fetch.lnk
Task: C:\Windows\Tasks\DropboxUpdateTaskUserS-1-5-21-4055206948-2876789112-234385125-1000Core.job => C:\Users\Owner\AppData\Local\Dropbox\Update\DropboxUpdate.exe
Task: C:\Windows\Tasks\DropboxUpdateTaskUserS-1-5-21-4055206948-2876789112-234385125-1000UA.job => C:\Users\Owner\AppData\Local\Dropbox\Update\DropboxUpdate.exe
 
==================== Shortcuts =============================
 
(The entries could be listed to be restored or removed.)
 
==================== Loaded Modules (Whitelisted) ==============
 
2009-10-28 16:19 - 2007-07-12 22:37 - 00085504 _____ () C:\Windows\System32\cpwmon64.dll
2017-05-09 00:44 - 2017-05-09 00:44 - 01354040 _____ () C:\Program Files\Common Files\Apple\Apple Application Support\libxml2.dll
2016-10-05 18:17 - 2016-10-05 18:17 - 00092472 _____ () C:\Program Files\Common Files\Apple\Apple Application Support\zlib1.dll
2017-03-24 03:46 - 2017-01-31 06:34 - 08909512 _____ () C:\Program Files\Microsoft Office 15\root\VFS\ProgramFilesX64\Microsoft Office\Office15\1033\GrooveIntlResource.dll
2016-11-15 12:46 - 2015-02-27 15:38 - 00721263 _____ () C:\Windows\SysWOW64\ISCM64.dll
2015-01-21 21:06 - 2017-01-17 04:25 - 00117440 _____ () C:\Program Files\Microsoft Office 15\ClientX64\ApiClient.dll
2017-02-21 22:35 - 2017-02-21 22:35 - 00014848 _____ () C:\Program Files\CrashPlan\md564.dll
2017-02-21 22:35 - 2017-02-21 22:35 - 00238592 _____ () \\?\C:\Program Files\CrashPlan\cpnative64.dll
2017-02-21 22:35 - 2017-02-21 22:35 - 00082432 _____ () \\?\C:\Program Files\CrashPlan\c42archive64.dll
2017-02-21 22:35 - 2017-02-21 22:35 - 00484864 _____ () \\?\C:\Program Files\CrashPlan\libleveldb64.dll
2017-05-09 03:05 - 2017-05-09 03:05 - 01354040 _____ () C:\Program Files\iTunes\libxml2.dll
2017-05-09 03:05 - 2017-05-09 03:05 - 00092472 _____ () C:\Program Files\iTunes\zlib1.dll
2010-09-19 11:44 - 2009-05-22 18:09 - 00173440 _____ () C:\ProgramData\Toshiba\ToshibaSevenComp\PingTaisWizard.exe
2017-05-11 20:41 - 2017-05-09 03:13 - 03767640 _____ () C:\Program Files (x86)\Google\Chrome\Application\58.0.3029.110\libglesv2.dll
2017-05-11 20:41 - 2017-05-09 03:13 - 00100696 _____ () C:\Program Files (x86)\Google\Chrome\Application\58.0.3029.110\libegl.dll
2017-05-09 00:45 - 2017-05-09 00:45 - 01041720 _____ () C:\Program Files (x86)\Common Files\Apple\Apple Application Support\libxml2.dll
2016-10-05 18:18 - 2016-10-05 18:18 - 00080184 _____ () C:\Program Files (x86)\Common Files\Apple\Apple Application Support\zlib1.dll
 
==================== Alternate Data Streams (Whitelisted) =========
 
(If an entry is included in the fixlist, only the ADS will be removed.)
 
AlternateDataStreams: C:\ProgramData:iSpring Solutions [128]
AlternateDataStreams: C:\ProgramData:iSpring Suite 8 [664]
AlternateDataStreams: C:\Users\All Users:iSpring Solutions [128]
AlternateDataStreams: C:\Users\All Users:iSpring Suite 8 [664]
AlternateDataStreams: C:\ProgramData\Application Data:iSpring Solutions [128]
AlternateDataStreams: C:\ProgramData\Application Data:iSpring Suite 8 [664]
AlternateDataStreams: C:\Users\Owner\Application Data:iSpring Solutions [128]
AlternateDataStreams: C:\Users\Owner\Application Data:iSpring Suite 8 [664]
AlternateDataStreams: C:\Users\Owner\AppData\Roaming:iSpring Solutions [128]
AlternateDataStreams: C:\Users\Owner\AppData\Roaming:iSpring Suite 8 [664]
 
==================== Safe Mode (Whitelisted) ===================
 
(If an entry is included in the fixlist, it will be removed from the registry. The "AlternateShell" will be restored.)
 
 
==================== Association (Whitelisted) ===============
 
(If an entry is included in the fixlist, the registry item will be restored to default or removed.)
 
 
==================== Internet Explorer trusted/restricted ===============
 
(If an entry is included in the fixlist, it will be removed from the registry.)
 
 
==================== Hosts content: ===============================
 
(If needed Hosts: directive could be included in the fixlist to reset Hosts.)
 
2006-11-02 06:34 - 2006-09-18 15:37 - 00000761 _____ C:\Windows\system32\Drivers\etc\hosts
 
127.0.0.1       localhost
::1             localhost
 
==================== Other Areas ============================
 
(Currently there is no automatic fix for this section.)
 
HKU\S-1-5-21-4055206948-2876789112-234385125-1000\Control Panel\Desktop\\Wallpaper -> C:\Users\Owner\AppData\Roaming\Microsoft\Windows\Themes\TranscodedWallpaper.jpg
DNS Servers: 192.168.0.1
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System => (ConsentPromptBehaviorAdmin: 0) (ConsentPromptBehaviorUser: 3) (EnableLUA: 0)
Windows Firewall is enabled.
 
==================== MSCONFIG/TASK MANAGER disabled items ==
 
MSCONFIG\startupfolder: C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^Audible Download Manager.lnk => C:\Windows\pss\Audible Download Manager.lnk.CommonStartup
MSCONFIG\startupfolder: C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^Event Planner Reminder 2010.lnk => C:\Windows\pss\Event Planner Reminder 2010.lnk.CommonStartup
MSCONFIG\startupfolder: C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^Event Planner Reminder.lnk => C:\Windows\pss\Event Planner Reminder.lnk.CommonStartup
MSCONFIG\startupfolder: C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^PHOTOfunSTUDIO 9.1 PE.lnk => C:\Windows\pss\PHOTOfunSTUDIO 9.1 PE.lnk.CommonStartup
MSCONFIG\startupreg: 00TCrdMain => %ProgramFiles%\TOSHIBA\FlashCards\TCrdMain.exe
MSCONFIG\startupreg: AddressBookReminderApp => C:\Program Files (x86)\Creative Home\Hallmark Card Studio 2013 Deluxe\ReminderApp.exe
MSCONFIG\startupreg: APSDaemon => "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
MSCONFIG\startupreg: CanonSolutionMenu => "C:\Program Files (x86)\Canon\SolutionMenu\CNSLMAIN.exe" /logon
MSCONFIG\startupreg: CLMLServer => "C:\Program Files (x86)\CyberLink\PowerCinema for TOSHIBA\Kernel\CLML\CLMLSvc.exe"
MSCONFIG\startupreg: com.apple.dav.bookmarks.daemon => C:\Program Files (x86)\Common Files\Apple\Internet Services\BookmarkDAV_client.exe
MSCONFIG\startupreg: GarminExpressTrayApp => "C:\Program Files (x86)\Garmin\Express Tray\ExpressTray.exe"
MSCONFIG\startupreg: HSON => %ProgramFiles(x86)%\TOSHIBA\TBS\HSON.exe
MSCONFIG\startupreg: iSkysoft Helper Compact.exe => C:\Program Files (x86)\Common Files\iSkysoft\iSkysoft Helper Compact\ISHelper.exe
MSCONFIG\startupreg: Itibiti.exe => C:\Program Files (x86)\Itibiti Soft Phone\Itibiti.exe
MSCONFIG\startupreg: iTunesHelper => "C:\Program Files\iTunes\iTunesHelper.exe"
MSCONFIG\startupreg: MobileDocuments => C:\Program Files (x86)\Common Files\Apple\Internet Services\ubd.exe
MSCONFIG\startupreg: Skype => "C:\Program Files (x86)\Skype\\Phone\Skype.exe" /nosplash /minimized
MSCONFIG\startupreg: SmartFaceVWatcher => %ProgramFiles%\Toshiba\SmartFaceV\SmartFaceVWatcher.exe
MSCONFIG\startupreg: SmoothView => %ProgramFiles(x86)%\Toshiba\SmoothView\SmoothView.exe
MSCONFIG\startupreg: swg => "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
MSCONFIG\startupreg: SynTPEnh => C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
MSCONFIG\startupreg: Teco => "%ProgramFiles%\TOSHIBA\TECO\Teco.exe" /r
MSCONFIG\startupreg: ToshibaServiceStation => "C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe" /hide:60
MSCONFIG\startupreg: TosSENotify => C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSENotify.exe
MSCONFIG\startupreg: TPCHWMsg => %ProgramFiles%\TOSHIBA\TPHM\TPCHWMsg.exe
MSCONFIG\startupreg: TWebCamera => "%ProgramFiles(x86)%\TOSHIBA\TOSHIBA Web Camera Application\TWebCamera.exe" autorun
 
==================== FirewallRules (Whitelisted) ===============
 
(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)
 
FirewallRules: [{EC6BBBBA-313B-46F9-8AAB-943E0227D019}] => (Allow) C:\Program Files (x86)\Skype\Phone\Skype.exe
FirewallRules: [{CB4F4617-F89B-4B59-9DE0-CDA04ADDD3C8}] => (Allow) C:\Program Files (x86)\Skype\Phone\Skype.exe
FirewallRules: [{2B9832CC-F1DE-41C0-9472-2893B5A565F3}] => (Allow) C:\Program Files (x86)\Skype\Phone\Skype.exe
FirewallRules: [{91996A61-6B4B-4235-9428-980B1EB9FEFE}] => (Allow) C:\Program Files (x86)\Skype\Phone\Skype.exe
FirewallRules: [{B7E2F30D-7C97-4CBF-8702-F8B74F595398}] => (Allow) C:\Program Files (x86)\Windows Live\Sync\WindowsLiveSync.exe
FirewallRules: [{A5E9812B-A3F6-4451-BCAC-BE1CC0D48987}] => (Allow) svchost.exe
FirewallRules: [{CD04A1B2-BB7B-466F-AF23-4704869AC4EC}] => (Allow) C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe
FirewallRules: [{6A73CA2C-64D0-48E0-BE23-E8FB1C062204}] => (Allow) C:\Program Files (x86)\Windows Live\Messenger\wlcsdk.exe
FirewallRules: [{60DD34F3-8064-4ECA-AFF4-FB8848B8C3C5}] => (Allow) C:\Program Files (x86)\Skype\Phone\Skype.exe
FirewallRules: [{04EB45B7-82F3-40E4-8F59-048A3CCF35D2}] => (Allow) C:\Program Files (x86)\Skype\Phone\Skype.exe
FirewallRules: [{A6C005A0-8165-43C2-9653-58C0E331FAC5}] => (Allow) C:\Program Files (x86)\Skype\Phone\Skype.exe
FirewallRules: [{BE7F914A-B63B-4227-BFD4-896D6C9C3E3D}] => (Allow) C:\Program Files (x86)\Skype\Phone\Skype.exe
FirewallRules: [{C35F1FD4-A633-4DE4-A027-F165BCB57B4C}] => (Allow) C:\Program Files (x86)\Skype\Phone\Skype.exe
FirewallRules: [{85C94E7F-D745-48B3-AD2C-DFA437460FE7}] => (Allow) C:\Program Files (x86)\Skype\Phone\Skype.exe
FirewallRules: [{C4CCE790-5C9F-46DB-AA41-A44731991EB8}] => (Allow) C:\Program Files (x86)\Skype\Phone\Skype.exe
FirewallRules: [{904F4CA3-7372-4B19-A7AD-44B9174D5AE8}] => (Allow) C:\Program Files (x86)\Skype\Phone\Skype.exe
FirewallRules: [{5353BE82-65C7-408F-90F7-87EA19FA2DF2}] => (Allow) C:\Program Files (x86)\Skype\Phone\Skype.exe
FirewallRules: [{D0423397-62ED-4637-BDD8-B945AD5C6152}] => (Allow) C:\Program Files (x86)\Skype\Phone\Skype.exe
FirewallRules: [{4C40A2DB-7C15-4116-8DF0-CEC45B56C465}] => (Allow) C:\Program Files (x86)\Skype\Phone\Skype.exe
FirewallRules: [{C788CFC5-73C5-4736-8402-EAABB4D5FC6A}] => (Allow) C:\Program Files (x86)\Skype\Phone\Skype.exe
FirewallRules: [{E9A9FA32-B917-46C6-A457-47A7E46B2481}] => (Allow) C:\Program Files (x86)\Skype\Phone\Skype.exe
FirewallRules: [{1AD8C573-661D-4868-A6A5-936E0FD37D1F}] => (Allow) C:\Program Files (x86)\Skype\Phone\Skype.exe
FirewallRules: [{93F568CB-6B4B-4A22-8CF7-366A221CC58C}] => (Allow) C:\Program Files (x86)\Skype\Phone\Skype.exe
FirewallRules: [{E510F98E-49A2-4D43-93EF-CEC2FA16FBD4}] => (Allow) C:\Program Files (x86)\Skype\Phone\Skype.exe
FirewallRules: [{43019E49-FAE1-4593-AEE3-84375E5A9276}] => (Allow) C:\Program Files (x86)\Skype\Phone\Skype.exe
FirewallRules: [{61B0BF10-A84A-46B7-A5D9-6BCBF2F4E840}] => (Allow) C:\Program Files (x86)\Skype\Phone\Skype.exe
FirewallRules: [{E1BF4B17-2F16-4A1C-84B1-FC8D469F0FAC}] => (Allow) C:\Program Files (x86)\Skype\Phone\Skype.exe
FirewallRules: [{0B694799-3C09-49F6-9BC9-B0DE02A5F231}] => (Allow) C:\Program Files (x86)\Skype\Phone\Skype.exe
FirewallRules: [{A560591A-54F9-449E-9605-91516DE5B933}] => (Allow) C:\Program Files (x86)\Skype\Phone\Skype.exe
FirewallRules: [{2D203404-C9E8-42B8-A953-8764E5A25450}] => (Allow) C:\Program Files (x86)\Skype\Phone\Skype.exe
FirewallRules: [{5795A3CD-5A45-4203-AA89-40CF0D3EA75B}] => (Allow) C:\Program Files (x86)\Skype\Phone\Skype.exe
FirewallRules: [{EA99BFE7-EBDF-474A-8756-244504288B45}] => (Allow) C:\Program Files (x86)\Skype\Phone\Skype.exe
FirewallRules: [{25746543-9A4C-48DA-B821-1B60F5A5DFF3}] => (Allow) C:\Program Files (x86)\Skype\Phone\Skype.exe
FirewallRules: [{BFA4B25F-963B-483F-8A78-326172CE292C}] => (Allow) C:\Program Files (x86)\Skype\Plugin Manager\skypePM.exe
FirewallRules: [{E3C2A8AF-963D-4E0B-AAED-155BDCF2CC84}] => (Allow) C:\Program Files (x86)\Skype\Phone\Skype.exe
FirewallRules: [UDP Query User{5DE71C21-4E48-4FBE-A73B-14FD698D46CE}C:\program files\belkin\network usb hub control center\connect.exe] => (Allow) C:\program files\belkin\network usb hub control center\connect.exe
FirewallRules: [TCP Query User{DD39A203-C080-4C94-BEE0-43729A8AE7ED}C:\program files\belkin\network usb hub control center\connect.exe] => (Allow) C:\program files\belkin\network usb hub control center\connect.exe
FirewallRules: [{17C7C124-585A-4E71-AF4F-FCF6D6537EF0}] => (Allow) C:\Program Files (x86)\SplashData\SplashID for iPhone\SplashID Desktop.exe
FirewallRules: [{21C938FE-C5BF-404A-A349-293E4338FA33}] => (Allow) C:\Program Files (x86)\SplashData\SplashID for iPhone\SplashID Desktop.exe
FirewallRules: [{A249412C-65ED-478F-A265-730F2670C0CB}] => (Allow) C:\Program Files (x86)\CyberLink\PowerCinema for TOSHIBA\Kernel\DMS\CLMSService.exe
FirewallRules: [{1B9C4756-D936-4A65-8F71-23B96B9920E7}] => (Allow) C:\Program Files (x86)\CyberLink\PowerCinema for TOSHIBA\Kernel\DMP\CLBrowserEngine.exe
FirewallRules: [{80374A2A-F190-4E76-B229-C33B434E33CC}] => (Allow) C:\Program Files (x86)\CyberLink\PowerCinema for TOSHIBA\PCMService.exe
FirewallRules: [{EFE7CF45-1DAA-444A-9D68-63305F72B7B9}] => (Allow) C:\Program Files (x86)\CyberLink\PowerCinema for TOSHIBA\PowerCinema.exe
FirewallRules: [TCP Query User{96123D80-EBE3-4F6C-93B6-277435A8FF2B}C:\program files (x86)\google\google earth\client\googleearth.exe] => (Allow) C:\program files (x86)\google\google earth\client\googleearth.exe
FirewallRules: [UDP Query User{AF21FEFE-90B4-4F7B-8D26-8E8B55DFF34A}C:\program files (x86)\google\google earth\client\googleearth.exe] => (Allow) C:\program files (x86)\google\google earth\client\googleearth.exe
FirewallRules: [TCP Query User{43691BB1-89AC-4C7C-B140-3B612551B016}C:\program files (x86)\splashdata\splashid safe\splashid safe.exe] => (Allow) C:\program files (x86)\splashdata\splashid safe\splashid safe.exe
FirewallRules: [UDP Query User{C668D74C-FAD7-4AE2-9D87-F4EC255557DF}C:\program files (x86)\splashdata\splashid safe\splashid safe.exe] => (Allow) C:\program files (x86)\splashdata\splashid safe\splashid safe.exe
FirewallRules: [TCP Query User{641C5BCC-E8CB-4345-8B2B-5D22ACE240AB}C:\program files (x86)\itibiti soft phone\itibiti.exe] => (Block) C:\program files (x86)\itibiti soft phone\itibiti.exe
FirewallRules: [UDP Query User{2606BC3A-E00F-4EA2-A953-5C8F5D5E8943}C:\program files (x86)\itibiti soft phone\itibiti.exe] => (Block) C:\program files (x86)\itibiti soft phone\itibiti.exe
FirewallRules: [{FFF655A5-2900-408C-A6C7-CCB60CF2A3CE}] => (Allow) C:\Program Files (x86)\SplashData\SplashID Safe\SplashID Safe.exe
FirewallRules: [{9BCCA2E3-FAB5-4CCB-83B3-61BA8B57B27E}] => (Allow) C:\Program Files (x86)\SplashData\SplashID Safe\SplashID Safe.exe
FirewallRules: [TCP Query User{7D0DA371-593A-4AE9-A177-A08A5EA33243}C:\users\owner\appdata\roaming\dropbox\bin\dropbox.exe] => (Allow) C:\users\owner\appdata\roaming\dropbox\bin\dropbox.exe
FirewallRules: [UDP Query User{9244B87B-47E2-41DC-9888-302390DDC4B6}C:\users\owner\appdata\roaming\dropbox\bin\dropbox.exe] => (Allow) C:\users\owner\appdata\roaming\dropbox\bin\dropbox.exe
FirewallRules: [TCP Query User{819532D7-75CC-4F1B-953D-8297B4E57785}C:\users\owner\appdata\roaming\dropbox\bin\dropbox.exe] => (Block) C:\users\owner\appdata\roaming\dropbox\bin\dropbox.exe
FirewallRules: [UDP Query User{D89152CB-267A-482E-A2EB-800883344308}C:\users\owner\appdata\roaming\dropbox\bin\dropbox.exe] => (Block) C:\users\owner\appdata\roaming\dropbox\bin\dropbox.exe
FirewallRules: [{AEE05C66-F70E-403F-B496-418868166479}] => (Allow) C:\Program Files\Microsoft Office 15\root\Office15\outlook.exe
FirewallRules: [{4CA200EA-3272-41F2-9D92-496BF65B5607}] => (Allow) C:\Program Files\Bonjour\mDNSResponder.exe
FirewallRules: [{7AEE6128-5025-4C72-9602-C11977C06778}] => (Allow) C:\Program Files\Bonjour\mDNSResponder.exe
FirewallRules: [{E8DE622F-6D80-49A6-AD7A-6631AE314698}] => (Allow) C:\Program Files (x86)\Bonjour\mDNSResponder.exe
FirewallRules: [{784B7328-C68A-4C69-B228-6CA52C58D7CE}] => (Allow) C:\Program Files (x86)\Bonjour\mDNSResponder.exe
FirewallRules: [{98D4B0F2-D649-4809-B3AE-E1CD15DD6048}] => (Allow) C:\Program Files\Microsoft Office 15\root\Office15\Lync.exe
FirewallRules: [{5277E31B-5450-4D82-BF26-39C6C53B0A93}] => (Allow) C:\Program Files\Microsoft Office 15\root\Office15\Lync.exe
FirewallRules: [{AA72D318-956D-4281-97B2-CBD7C468737D}] => (Allow) C:\Program Files\Microsoft Office 15\root\Office15\UcMapi.exe
FirewallRules: [{A2DC06B4-16EE-4133-B781-ADC6AE466BB4}] => (Allow) C:\Program Files\Microsoft Office 15\root\Office15\UcMapi.exe
FirewallRules: [{DD1FC7A0-33CC-427E-88C6-73A2AEEEEA80}] => (Allow) C:\Program Files\CrashPlan\CrashPlanService.exe
FirewallRules: [{79B8CC29-39D6-486D-9066-A93D48B75096}] => (Allow) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
FirewallRules: [{FB8B8B94-2974-4774-B10E-CDB2556F7C4C}] => (Allow) C:\Program Files\iTunes\iTunes.exe
 
==================== Restore Points =========================
 
10-06-2017 00:02:35 Scheduled Checkpoint
 
==================== Faulty Device Manager Devices =============
 
Name: Microsoft Virtual WiFi Miniport Adapter
Description: Microsoft Virtual WiFi Miniport Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: vwifimp
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.
 
Name: Teredo Tunneling Pseudo-Interface
Description: Microsoft Teredo Tunneling Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: tunnel
Problem: : This device cannot start. (Code10)
Resolution: Device failed to start. Click "Update Driver" to update the drivers for this device.
On the "General Properties" tab of the device, click "Troubleshoot" to start the troubleshooting wizard.
 
 
==================== Event log errors: =========================
 
Application errors:
==================
Error: (06/12/2017 03:49:10 AM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: esu.exe, version: 1.0.0.0, time stamp: 0x58dac8d5
Faulting module name: KERNELBASE.dll, version: 6.1.7601.23796, time stamp: 0x59028e59
Exception code: 0xe0434352
Fault offset: 0x0000c54f
Faulting process id: 0x760
Faulting application start time: 0x01d2e3612043cc97
Faulting application path: C:\Program Files (x86)\Garmin\Express SelfUpdater\esu.exe
Faulting module path: C:\Windows\syswow64\KERNELBASE.dll
Report Id: 620a1650-4f54-11e7-8cad-001e33f1d91f
 
Error: (06/12/2017 03:49:07 AM) (Source: .NET Runtime) (EventID: 1026) (User: )
Description: Application: esu.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.TypeInitializationException
Stack:
   at Garmin.Omt.Service.Shared.Overrides.get_OmtBaseUrl()
   at Garmin.Omt.Express.SelfUpdater.Program.RealMain()
   at Garmin.Omt.Express.SelfUpdater.Program.Main(System.String[])
 
Error: (06/11/2017 07:51:33 PM) (Source: WinMgmt) (EventID: 10) (User: )
Description: Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.
 
Error: (06/11/2017 04:13:14 AM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: esu.exe, version: 1.0.0.0, time stamp: 0x58dac8d5
Faulting module name: KERNELBASE.dll, version: 6.1.7601.23796, time stamp: 0x59028e59
Exception code: 0xe0434352
Fault offset: 0x0000c54f
Faulting process id: 0x1470
Faulting application start time: 0x01d2e29b53ed2706
Faulting application path: C:\Program Files (x86)\Garmin\Express SelfUpdater\esu.exe
Faulting module path: C:\Windows\syswow64\KERNELBASE.dll
Report Id: 9450d56d-4e8e-11e7-9132-001e33f1d91f
 
Error: (06/11/2017 04:13:12 AM) (Source: .NET Runtime) (EventID: 1026) (User: )
Description: Application: esu.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.TypeInitializationException
Stack:
   at Garmin.Omt.Service.Shared.Overrides.get_OmtBaseUrl()
   at Garmin.Omt.Express.SelfUpdater.Program.RealMain()
   at Garmin.Omt.Express.SelfUpdater.Program.Main(System.String[])
 
Error: (06/10/2017 01:31:20 PM) (Source: WebUpdate4) (EventID: 2) (User: NT AUTHORITY)
Description: The service process could not connect to the service controller.
 
Error: (06/10/2017 01:30:57 PM) (Source: WinMgmt) (EventID: 10) (User: )
Description: Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.
 
Error: (06/10/2017 03:27:12 AM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: esu.exe, version: 1.0.0.0, time stamp: 0x58dac8d5
Faulting module name: KERNELBASE.dll, version: 6.1.7601.23796, time stamp: 0x59028e59
Exception code: 0xe0434352
Fault offset: 0x0000c54f
Faulting process id: 0x23dc
Faulting application start time: 0x01d2e1cbb5c65f8b
Faulting application path: C:\Program Files (x86)\Garmin\Express SelfUpdater\esu.exe
Faulting module path: C:\Windows\syswow64\KERNELBASE.dll
Report Id: fb76554d-4dbe-11e7-84e3-001e658b1e10
 
Error: (06/10/2017 03:27:10 AM) (Source: .NET Runtime) (EventID: 1026) (User: )
Description: Application: esu.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.TypeInitializationException
Stack:
   at Garmin.Omt.Service.Shared.Overrides.get_OmtBaseUrl()
   at Garmin.Omt.Express.SelfUpdater.Program.RealMain()
   at Garmin.Omt.Express.SelfUpdater.Program.Main(System.String[])
 
Error: (06/09/2017 03:35:47 AM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: esu.exe, version: 1.0.0.0, time stamp: 0x58dac8d5
Faulting module name: KERNELBASE.dll, version: 6.1.7601.23796, time stamp: 0x59028e59
Exception code: 0xe0434352
Fault offset: 0x0000c54f
Faulting process id: 0x1d10
Faulting application start time: 0x01d2e103c2c87005
Faulting application path: C:\Program Files (x86)\Garmin\Express SelfUpdater\esu.exe
Faulting module path: C:\Windows\syswow64\KERNELBASE.dll
Report Id: 0405857b-4cf7-11e7-84e3-001e658b1e10
 
 
System errors:
=============
Error: (06/12/2017 03:35:18 PM) (Source: Disk) (EventID: 11) (User: )
Description: The driver detected a controller error on \Device\Harddisk1\DR1.
 
Error: (06/12/2017 03:35:17 PM) (Source: Disk) (EventID: 11) (User: )
Description: The driver detected a controller error on \Device\Harddisk1\DR1.
 
Error: (06/12/2017 03:35:17 PM) (Source: Disk) (EventID: 11) (User: )
Description: The driver detected a controller error on \Device\Harddisk1\DR1.
 
Error: (06/12/2017 03:35:16 PM) (Source: Disk) (EventID: 11) (User: )
Description: The driver detected a controller error on \Device\Harddisk1\DR1.
 
Error: (06/12/2017 03:35:16 PM) (Source: Disk) (EventID: 11) (User: )
Description: The driver detected a controller error on \Device\Harddisk1\DR1.
 
Error: (06/12/2017 02:28:29 PM) (Source: Disk) (EventID: 11) (User: )
Description: The driver detected a controller error on \Device\Harddisk1\DR1.
 
Error: (06/12/2017 02:28:29 PM) (Source: Disk) (EventID: 11) (User: )
Description: The driver detected a controller error on \Device\Harddisk1\DR1.
 
Error: (06/12/2017 02:28:28 PM) (Source: Disk) (EventID: 11) (User: )
Description: The driver detected a controller error on \Device\Harddisk1\DR1.
 
Error: (06/12/2017 02:28:28 PM) (Source: Disk) (EventID: 11) (User: )
Description: The driver detected a controller error on \Device\Harddisk1\DR1.
 
Error: (06/12/2017 02:28:27 PM) (Source: Disk) (EventID: 11) (User: )
Description: The driver detected a controller error on \Device\Harddisk1\DR1.
 
 
CodeIntegrity:
===================================
  Date: 2010-11-23 17:27:10.115
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\usbaapl64.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2010-11-23 17:27:10.103
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\usbaapl64.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2010-09-14 22:35:46.424
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\winsxs\amd64_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.0.6001.22713_none_0fbe86f737e6a8d6\tcpip.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2010-09-14 22:35:46.346
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\winsxs\amd64_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.0.6001.22713_none_0fbe86f737e6a8d6\tcpip.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2010-09-14 22:35:46.227
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\winsxs\amd64_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.0.6001.22713_none_0fbe86f737e6a8d6\tcpip.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2010-09-14 22:35:46.132
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\winsxs\amd64_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.0.6001.22713_none_0fbe86f737e6a8d6\tcpip.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2010-09-14 22:35:46.012
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\winsxs\amd64_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.0.6001.22713_none_0fbe86f737e6a8d6\tcpip.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2010-09-14 22:35:45.915
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\winsxs\amd64_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.0.6001.22713_none_0fbe86f737e6a8d6\tcpip.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2010-09-14 22:35:45.759
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\winsxs\amd64_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.0.6001.22636_none_0fabe61737f42f96\tcpip.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2010-09-14 22:35:45.680
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\winsxs\amd64_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.0.6001.22636_none_0fabe61737f42f96\tcpip.sys because the set of per-page image hashes could not be found on the system.
 
 
==================== Memory info =========================== 
 
Processor: Intel® Core™2 Duo CPU T6500 @ 2.10GHz
Percentage of memory in use: 45%
Total physical RAM: 8059.98 MB
Available physical RAM: 4390.07 MB
Total Virtual: 16118.15 MB
Available Virtual: 12339.63 MB
 
==================== Drives ================================
 
Drive c: (TI100343V0F) (Fixed) (Total:454.3 GB) (Free:37.15 GB) NTFS ==>[drive with boot components (obtained from BCD)]
Drive f: (Elements) (Fixed) (Total:931.51 GB) (Free:555.38 GB) NTFS
 
==================== MBR & Partition Table ==================
 
========================================================
Disk: 0 (MBR Code: Windows 7 or 8) (Size: 465.8 GB) (Disk ID: 06576835)
Partition 1: (Not Active) - (Size=1.5 GB) - (Type=27)
Partition 2: (Active) - (Size=454.3 GB) - (Type=07 NTFS)
Partition 3: (Not Active) - (Size=10 GB) - (Type=17)
 
========================================================
Disk: 1 (MBR Code: Windows XP) (Size: 931.5 GB) (Disk ID: 000675AE)
Partition 1: (Not Active) - (Size=931.5 GB) - (Type=07 NTFS)
 
==================== End of Addition.txt ============================

 


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#2
zep516

zep516

    Trusted Helper

  • Malware Removal
  • 8,090 posts
Hi! My name is zep516 and Welcome to Geekstogo!
I'll do the best I can to resolve your computer issue
Please make sure to carefully read any instruction that I give you. If you're not sure, or if something unexpected happens, don't continue Stop and ask! Never be afraid to ask questions! :)

Next
Download AdwCleaner from here. Save the file to the desktop.
NOTE: If you are using IE 8 or above you may get a warning that stops the program from downloading. Just click on the warning and allow the download to complete.
Close all open windows and browsers.
  • XP users: Double click the AdwCleaner icon to start the program.
  • Vista/7/8 users: Right click the AdwCleaner icon on the desktop, click Run as administrator and accept the UAC prompt to run AdwCleaner.
    You will see the following console:
iO5EZayK.png
  • Click the Scan button and wait for the scan to finish.
  • After the Scan has finished the window may or may not show what it found and above, in the progress bar, you will see: Pending. Please uncheck elements you don't want to remove.
  • Click the Clean button.
  • Everything checked will be moved to Quarantine.
  • When the program has finished cleaning a report appears.Once done it will ask to reboot, allow this
adwcleaner_delete_restart.jpg
  • On reboot a log will be produced please copy / paste that in your next reply. This report is also saved to C:\AdwCleaner\AdwCleaner[C0].txt

  • 0

#3
gweng

gweng

    Member

  • Topic Starter
  • Member
  • PipPip
  • 50 posts

Here is the latest report:

# AdwCleaner v6.047 - Logfile created 13/06/2017 at 17:42:25
# Updated on 19/05/2017 by Malwarebytes
# Database : 2017-06-13.3 [Server]
# Operating System : Windows 7 Home Premium Service Pack 1 (X64)
# Username : Owner - OWNER-PC
# Running from : C:\Users\Owner\Desktop\adwcleaner_6.047.exe
# Mode: Clean
 
 
 
***** [ Services ] *****
 
[-] Service deleted: Partner Service
 
 
***** [ Folders ] *****
 
[-] Folder deleted: C:\Users\Owner\AppData\Local\PackageAware
[-] Folder deleted: C:\Users\Owner\AppData\LocalLow\Yahoo! Companion
[-] Folder deleted: C:\Users\Owner\AppData\LocalLow\Yahoo!\Companion
[-] Folder deleted: C:\Users\Owner\AppData\Roaming\Yahoo!\Companion
[-] Folder deleted: C:\ProgramData\BoostSoftware
[-] Folder deleted: C:\ProgramData\Partner
[#] Folder deleted on reboot: C:\ProgramData\Application Data\BoostSoftware
[#] Folder deleted on reboot: C:\ProgramData\Application Data\Partner
[-] Folder deleted: C:\Program Files (x86)\File Type Helper
 
 
***** [ Files ] *****
 
[-] File deleted: C:\END
 
 
***** [ DLL ] *****
 
 
 
***** [ WMI ] *****
 
 
 
***** [ Shortcuts ] *****
 
 
 
***** [ Scheduled Tasks ] *****
 
 
 
***** [ Registry ] *****
 
[#] Key deleted on reboot: HKLM\SYSTEM\CurrentControlSet\services\partner service
[-] Key deleted: HKLM\SYSTEM\CurrentControlSet\Services\EventLog\Application\RrFilterService64
[#] Key deleted on reboot: [x64] HKLM\SYSTEM\CurrentControlSet\Services\EventLog\Application\RrFilterService64
[#] Key deleted on reboot: HKLM\SYSTEM\CurrentControlSet\Services\EventLog\Application\rrfilterservice64
[#] Key deleted on reboot: [x64] HKLM\SYSTEM\CurrentControlSet\Services\EventLog\Application\rrfilterservice64
[-] Key deleted: HKLM\SOFTWARE\Classes\kt_bho.KettleBho
[-] Key deleted: HKLM\SOFTWARE\Classes\kt_bho.KettleBho.1
[-] Key deleted: HKLM\SOFTWARE\Classes\protector_dll.Protector
[-] Key deleted: HKLM\SOFTWARE\Classes\protector_dll.Protector.1
[-] Key deleted: HKLM\SOFTWARE\Classes\protector_dll.ProtectorBho
[-] Key deleted: HKLM\SOFTWARE\Classes\protector_dll.ProtectorBho.1
[-] Key deleted: HKLM\SOFTWARE\Classes\protector_dll.ProtectorLib
[-] Key deleted: HKLM\SOFTWARE\Classes\protector_dll.ProtectorLib.1
[-] Key deleted: HKLM\SOFTWARE\Classes\YBrowserToolbar.YBrowserToolbar
[-] Key deleted: HKLM\SOFTWARE\Classes\YBrowserToolbar.YBrowserToolbar.1
[-] Key deleted: HKLM\SOFTWARE\Classes\YMERemote.YMECompPlugin
[-] Key deleted: HKLM\SOFTWARE\Classes\YMERemote.YMECompPlugin.1
[#] Key deleted on reboot: [x64] HKLM\SOFTWARE\Classes\kt_bho.KettleBho
[#] Key deleted on reboot: [x64] HKLM\SOFTWARE\Classes\kt_bho.KettleBho.1
[#] Key deleted on reboot: [x64] HKLM\SOFTWARE\Classes\protector_dll.Protector
[#] Key deleted on reboot: [x64] HKLM\SOFTWARE\Classes\protector_dll.Protector.1
[#] Key deleted on reboot: [x64] HKLM\SOFTWARE\Classes\protector_dll.ProtectorBho
[#] Key deleted on reboot: [x64] HKLM\SOFTWARE\Classes\protector_dll.ProtectorBho.1
[#] Key deleted on reboot: [x64] HKLM\SOFTWARE\Classes\protector_dll.ProtectorLib
[#] Key deleted on reboot: [x64] HKLM\SOFTWARE\Classes\protector_dll.ProtectorLib.1
[#] Key deleted on reboot: [x64] HKLM\SOFTWARE\Classes\YBrowserToolbar.YBrowserToolbar
[#] Key deleted on reboot: [x64] HKLM\SOFTWARE\Classes\YBrowserToolbar.YBrowserToolbar.1
[#] Key deleted on reboot: [x64] HKLM\SOFTWARE\Classes\YMERemote.YMECompPlugin
[#] Key deleted on reboot: [x64] HKLM\SOFTWARE\Classes\YMERemote.YMECompPlugin.1
[-] Key deleted: HKLM\SOFTWARE\Classes\AppID\{28A88B70-D874-4F73-BBBA-9B2B222FB7D6}
[-] Key deleted: HKLM\SOFTWARE\Classes\AppID\{9CB2CD61-FFA0-406C-9D2D-8FDE6F4A4D8A}
[-] Key deleted: HKLM\SOFTWARE\Classes\AppID\{7D831388-D405-4272-9511-A07440AD2927}
[-] Key deleted: HKLM\SOFTWARE\Classes\CLSID\{1AA60054-57D9-4F99-9A55-D0FBFBE7ECD3}
[-] Key deleted: HKLM\SOFTWARE\Classes\CLSID\{83FF80F4-8C74-4B80-B5BA-C8DDD434E5C4}
[-] Key deleted: HKLM\SOFTWARE\Classes\CLSID\{A07E5BFF-B16C-4ABA-A30F-514213A945E6}
[-] Key deleted: HKLM\SOFTWARE\Classes\CLSID\{F51C15D4-3D0A-4DBA-A095-EBCC09F24DA2}
[-] Key deleted: HKLM\SOFTWARE\Classes\TypeLib\{86676E13-D6D8-4652-9FCF-F2047F1FB000}
[-] Key deleted: HKLM\SOFTWARE\Classes\TypeLib\{B722ED8B-0B38-408E-BB89-260C73BCF3D4}
[-] Key deleted: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
[-] Key deleted: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{83FF80F4-8C74-4B80-B5BA-C8DDD434E5C4}
[-] Key deleted: HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{83FF80F4-8C74-4B80-B5BA-C8DDD434E5C4}
[-] Key deleted: HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{83FF80F4-8C74-4B80-B5BA-C8DDD434E5C4}
[-] Key deleted: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
[-] Key deleted: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
[-] Value deleted: HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{21FA44EF-376D-4D53-9B0F-8A89D3229068}]
[-] Value deleted: HKCU\Software\Microsoft\Internet Explorer\URLSearchHooks [{EF99BD32-C1FB-11D2-892F-0090271D4F88}]
[-] Key deleted: HKU\S-1-5-21-4055206948-2876789112-234385125-1000\Software\Yahoo\Companion
[-] Key deleted: HKU\S-1-5-21-4055206948-2876789112-234385125-1000\Software\Yahoo\YFriendsBar
[-] Key deleted: HKU\S-1-5-21-4055206948-2876789112-234385125-1000\Software\AppDataLow\Software\Conduit
[-] Key deleted: HKU\S-1-5-21-4055206948-2876789112-234385125-1000\Software\AppDataLow\Software\Yahoo\Companion
[#] Key deleted on reboot: HKCU\Software\Yahoo\Companion
[#] Key deleted on reboot: HKCU\Software\Yahoo\YFriendsBar
[#] Key deleted on reboot: HKCU\Software\AppDataLow\Software\Conduit
[#] Key deleted on reboot: HKCU\Software\AppDataLow\Software\Yahoo\Companion
[-] Key deleted: HKLM\SOFTWARE\BoostSoftware
[-] Key deleted: HKLM\SOFTWARE\Conduit
[-] Key deleted: HKLM\SOFTWARE\RrFilter
[-] Key deleted: HKLM\SOFTWARE\Yahoo\Companion
[-] Key deleted: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{3566FB70-E722-4182-8266-815EAE862998}
[#] Key deleted on reboot: [x64] HKCU\Software\Yahoo\Companion
[#] Key deleted on reboot: [x64] HKCU\Software\Yahoo\YFriendsBar
[#] Key deleted on reboot: [x64] HKCU\Software\AppDataLow\Software\Conduit
[#] Key deleted on reboot: [x64] HKCU\Software\AppDataLow\Software\Yahoo\Companion
[-] Key deleted: [x64] HKLM\SOFTWARE\RrFilter
[-] Key deleted: HKLM\SOFTWARE\Classes\Installer\Features\07BF6653227E2814286618E5EA689289
[-] Key deleted: HKLM\SOFTWARE\Classes\Installer\Features\526AB318AF0B8D84B9579557C9882C91
[-] Key deleted: HKLM\SOFTWARE\Classes\Installer\Features\4E30E037E0535E84D9E3349209D354D4
[-] Key deleted: HKLM\SOFTWARE\Classes\Installer\Products\07BF6653227E2814286618E5EA689289
[-] Key deleted: HKLM\SOFTWARE\Classes\Installer\Products\526AB318AF0B8D84B9579557C9882C91
[-] Key deleted: HKLM\SOFTWARE\Classes\Installer\Products\4E30E037E0535E84D9E3349209D354D4
[-] Key deleted: [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\07BF6653227E2814286618E5EA689289
[-] Key deleted: [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\526AB318AF0B8D84B9579557C9882C91
[-] Key deleted: [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\4E30E037E0535E84D9E3349209D354D4
[-] Key deleted: [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\115C6526B05609952AB1C87ACA053FEB
[-] Key deleted: [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\1C19AC53289098045B06B0DD1D37CBAB
[-] Key deleted: [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\23D9E9D21B4E77E41B9F50DD22F24E20
[-] Key deleted: [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\23EEA1F105A7F45449974D9B95E7AC89
[-] Key deleted: [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\26982796A8AFD1246B95E00265A95BF9
[-] Key deleted: [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\32DA746012E6D4F488AAD113D6FA4A44
[-] Key deleted: [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\42D92D0D75AFEF74297E03876C8D9D33
[-] Key deleted: [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\50FFE845C555A6E4BADB7CB7A145BFEB
[-] Key deleted: [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\5A93AE7EBC5B6D65D835F3062297F148
[-] Key deleted: [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\715A3348920B6534690067594BB69F60
[-] Key deleted: [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\7B3AC1089BC9C1C5A9750316017EA5D6
[-] Key deleted: [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\7B7B13B037A7C2A42AC3E3EAF14D7107
[-] Key deleted: [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\7D05B2942E9CC80499F397F6114DFB35
[-] Key deleted: [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\8591B8948E1C4A04F90505B3CDEE8555
[-] Key deleted: [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\8D841C5FEC311624CB88D49DB3884FA7
[-] Key deleted: [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\AD746BF3B3B3FD8409B86604BA85982A
[-] Key deleted: [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\AF767AE36C8829547ACD71A4249A42B9
[-] Key deleted: [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\B86779929E3507352B061D4EF922EBA6
[-] Key deleted: [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\F355F0DB7A2E3A14B8E7A568FBA25937
[-] Key deleted: [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\FC6BF115B02E27354AAFD44E1670EE11
[#] Key deleted on reboot: [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\07BF6653227E2814286618E5EA689289
[#] Key deleted on reboot: [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\526AB318AF0B8D84B9579557C9882C91
[#] Key deleted on reboot: [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\4E30E037E0535E84D9E3349209D354D4
[#] Key deleted on reboot: [x64] HKLM\SOFTWARE\Classes\Installer\Features\07BF6653227E2814286618E5EA689289
[#] Key deleted on reboot: [x64] HKLM\SOFTWARE\Classes\Installer\Features\526AB318AF0B8D84B9579557C9882C91
[#] Key deleted on reboot: [x64] HKLM\SOFTWARE\Classes\Installer\Features\4E30E037E0535E84D9E3349209D354D4
[#] Key deleted on reboot: [x64] HKLM\SOFTWARE\Classes\Installer\Products\07BF6653227E2814286618E5EA689289
[#] Key deleted on reboot: [x64] HKLM\SOFTWARE\Classes\Installer\Products\526AB318AF0B8D84B9579557C9882C91
[#] Key deleted on reboot: [x64] HKLM\SOFTWARE\Classes\Installer\Products\4E30E037E0535E84D9E3349209D354D4
[-] Data restored: [x64] HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows [AppInit_DLLs] 
[-] Key deleted: [x64] HKLM\SOFTWARE\Microsoft\Shared Tools\MsConfig\StartupReg\Itibiti.exe
[-] Key deleted: HKLM\SOFTWARE\Classes\AppID\kt_bho_dll.dll
[-] Key deleted: HKLM\SOFTWARE\Classes\AppID\YMERemote.DLL
 
 
***** [ Web browsers ] *****
 
[-] [C:\Users\Owner\AppData\Local\Google\Chrome\User Data\Default\Web data] [Search Provider] Deleted: aol.com
[-] [C:\Users\Owner\AppData\Local\Google\Chrome\User Data\Default\Web data] [Search Provider] Deleted: ask.com
[-] [C:\Users\Owner\AppData\Local\Google\Chrome\User Data\Default\Web data] [Search Provider] Deleted: conduit.search
 
 
*************************
 
:: "Tracing" keys deleted
:: Winsock settings cleared
 
*************************
 
C:\AdwCleaner\AdwCleaner[C0].txt - [12130 Bytes] - [13/06/2017 17:42:25]
C:\AdwCleaner\AdwCleaner[S0].txt - [11855 Bytes] - [13/06/2017 17:40:55]
 
########## EOF - C:\AdwCleaner\AdwCleaner[C0].txt - [12278 Bytes] ##########

  • 0

#4
zep516

zep516

    Trusted Helper

  • Malware Removal
  • 8,090 posts
Next

Programs to uninstall.
Java™ 6 Update 11
Old versions of Java are an infection risk.

Note Drive "C" is getting low on free space, drive "C" should be at 68.1GB free.-->Drive c: (TI100343V0F) (Fixed) (Total:454.3 GB) (Free:37.15 GB) NTFS
Windows should have 15% free space of the total amount of the hard drive. Total:454.3 GB
This can cause various problems.
Free up space to create more room for drive "C"

Next
A few items to fix
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
Open notepad (Start =>All Programs => Accessories => Notepad).
Copy/Paste the contents of the code box below into Notepad.



start
CloseProcesses:
CreateRestorePoint:
AppInit_DLLs: C:\PROGRA~2\SearchProtect\SearchProtect\bin\SPVC64Loader.dll => No File
HKU\S-1-5-21-4055206948-2876789112-234385125-1000\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = hxxp://www.google.com/ig/redirectdomain?brand=TSHB&bmod=TSHB
URLSearchHook: HKU\S-1-5-21-4055206948-2876789112-234385125-1000 - Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} -  No File
SearchScopes: HKLM -> DefaultScope {478D2DA4-AD54-41B6-92F5-A01A9E076BF5} URL = 
SearchScopes: HKLM -> {2E00D31D-D171-423D-836D-1A4D7EA7F1A9} URL = hxxp://www.google.com/search?sourceid=ie7&q={searchTerms}&rls=com.microsoft:{language}:{referrer:source?}&ie={inputEncoding}&oe={outputEncoding}&rlz=1I7TSHB
SearchScopes: HKLM-x32 -> DefaultScope {67A2568C-7A0A-4EED-AECC-B5405DE63B64} URL = hxxp://www.google.com/search?sourceid=ie7&q={searchTerms}&rls=com.microsoft:{language}:{referrer:source?}&ie={inputEncoding}&oe={outputEncoding}&rlz=1I7TSHB
SearchScopes: HKLM-x32 -> {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = hxxp://search.live.com/results.aspx?q={searchTerms}&src={referrer:source?}
SearchScopes: HKLM-x32 -> {67A2568C-7A0A-4EED-AECC-B5405DE63B64} URL = hxxp://www.google.com/search?sourceid=ie7&q={searchTerms}&rls=com.microsoft:{language}:{referrer:source?}&ie={inputEncoding}&oe={outputEncoding}&rlz=1I7TSHB
SearchScopes: HKLM-x32 -> {7CC94BCA-8E5E-4FAD-ACE5-798C208642BC} URL = hxxp://www.google.com/search?q={searchTerms}&rls=com.microsoft:{language}&ie={inputEncoding}&oe={outputEncoding}&startIndex={startIndex?}&startPage={startPage}
SearchScopes: HKU\S-1-5-21-4055206948-2876789112-234385125-1000 -> {2E00D31D-D171-423D-836D-1A4D7EA7F1A9} URL = 
SearchScopes: HKU\S-1-5-21-4055206948-2876789112-234385125-1000 -> {67A2568C-7A0A-4EED-AECC-B5405DE63B64} URL = hxxp://www.google.com/search?sourceid=ie7&q={searchTerms}&rls=com.microsoft:{language}:{referrer:source?}&ie={inputEncoding}&oe={outputEncoding}&rlz=1I7TSHB_enUS343US343
SearchScopes: HKU\S-1-5-21-4055206948-2876789112-234385125-1000 -> {AFDBDDAA-5D3F-42EE-B79C-185A7020515B} URL = 
SearchScopes: HKU\S-1-5-21-4055206948-2876789112-234385125-1000 -> {DECA3892-BA8F-44b8-A993-A466AD694AE4} URL = hxxp://search.yahoo.com/search?p={searchTerms}
BHO-x32: No Name -> {02478D38-C3F9-4efb-9B51-7695ECA05670} -> No File
BHO-x32: No Name -> {5C255C8A-E604-49b4-9D64-90988571CECB} -> No File
BHO-x32: Java™ Plug-In 2 SSV Helper -> {DBC80044-A445-435b-BC74-9C25C1C588A9} -> C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll [2009-05-03] (Sun Microsystems, Inc.)
Toolbar: HKU\S-1-5-21-4055206948-2876789112-234385125-1000 -> No Name - {21FA44EF-376D-4D53-9B0F-8A89D3229068} -  No File
Handler: WSISVCUchrome - {78A543EB-3A61-4ED3 -  No File
S3 WPFFontCache_v0400; C:\Windows\Microsoft.NET\Framework64\v4.0.30319\WPF\WPFFontCache_v0400.exe [X]
RrSavings (x32 Version: 1.0.0.0 - RrSavings) Hidden
Task: {1982FA95-35FF-4853-8210-BEAA03FE605B} - System32\Tasks\GoogleUpdateTaskMachineCore => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2015-08-28] (Google Inc.)
AlternateDataStreams: C:\ProgramData:iSpring Solutions [128]
AlternateDataStreams: C:\ProgramData:iSpring Suite 8 [664]
AlternateDataStreams: C:\Users\All Users:iSpring Solutions [128]
AlternateDataStreams: C:\Users\All Users:iSpring Suite 8 [664]
AlternateDataStreams: C:\ProgramData\Application Data:iSpring Solutions [128]
AlternateDataStreams: C:\ProgramData\Application Data:iSpring Suite 8 [664]
AlternateDataStreams: C:\Users\Owner\Application Data:iSpring Solutions [128]
AlternateDataStreams: C:\Users\Owner\Application Data:iSpring Suite 8 [664]
AlternateDataStreams: C:\Users\Owner\AppData\Roaming:iSpring Solutions [128]
AlternateDataStreams: C:\Users\Owner\AppData\Roaming:iSpring Suite 8 [664]
MSCONFIG\startupreg: Itibiti.exe => C:\Program Files (x86)\Itibiti Soft Phone\Itibiti.exe
C:\Program Files (x86)\Itibiti Soft Phone
FirewallRules: [TCP Query User{641C5BCC-E8CB-4345-8B2B-5D22ACE240AB}C:\program files (x86)\itibiti soft phone\itibiti.exe] => (Block) C:\program files (x86)\itibiti soft phone\itibiti.exe
FirewallRules: [UDP Query User{2606BC3A-E00F-4EA2-A953-5C8F5D5E8943}C:\program files (x86)\itibiti soft phone\itibiti.exe] => (Block) C:\program files (x86)\itibiti soft phone\itibiti.exe
CMD: bitsadmin /reset /allusers
Emptytemp:
  • Click Format and ensure Wordwrap is unchecked.
  • Save as Fixlist.txt to your Desktop (Must be in this location)
  • Run FRST/FRST64 and press the Fix button just once and wait.
  • If the tool needed a restart please make sure you let the system to restart normally and let the tool completes its run after restart.
  • The tool will make a log on the Desktop (Fixlog.txt). Please post it to your reply.
Note: If the tool warns you about the version you're using being an outdated version please download and run the updated version.

Next
  • Please download Junkware Removal Tool to your Desktop.
  • Please close your security software to avoid potential conflicts. See Here how to disable you security protection (Anti Virus)
  • Run the tool by double-clicking it. If you are using Windows Vista or 7, right-mouse click it and select Run as administrator.
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete, depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your Desktop and will automatically open.
  • Please post the contents of JRT.txt into your reply.

  • 0

#5
gweng

gweng

    Member

  • Topic Starter
  • Member
  • PipPip
  • 50 posts
Thanks for your continued assistance.
 
I removed the old Java version and cleared up some space on the C: drive.
 
Fix result of Farbar Recovery Scan Tool (x64) Version: 14-06-2017
Ran by Owner (14-06-2017 17:01:34) Run:1
Running from C:\Users\Owner\Desktop
Loaded Profiles: Owner (Available Profiles: Owner)
Boot Mode: Normal
==============================================
 
fixlist content:
*****************
start
CloseProcesses:
CreateRestorePoint:
AppInit_DLLs: C:\PROGRA~2\SearchProtect\SearchProtect\bin\SPVC64Loader.dll => No File
HKU\S-1-5-21-4055206948-2876789112-234385125-1000\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = hxxp://www.google.com/ig/redirectdomain?brand=TSHB&bmod=TSHB
URLSearchHook: HKU\S-1-5-21-4055206948-2876789112-234385125-1000 - Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} -  No File
SearchScopes: HKLM -> DefaultScope {478D2DA4-AD54-41B6-92F5-A01A9E076BF5} URL = 
SearchScopes: HKLM -> {2E00D31D-D171-423D-836D-1A4D7EA7F1A9} URL = hxxp://www.google.com/search?sourceid=ie7&q={searchTerms}&rls=com.microsoft:{language}:{referrer:source?}&ie={inputEncoding}&oe={outputEncoding}&rlz=1I7TSHB
SearchScopes: HKLM-x32 -> DefaultScope {67A2568C-7A0A-4EED-AECC-B5405DE63B64} URL = hxxp://www.google.com/search?sourceid=ie7&q={searchTerms}&rls=com.microsoft:{language}:{referrer:source?}&ie={inputEncoding}&oe={outputEncoding}&rlz=1I7TSHB
SearchScopes: HKLM-x32 -> {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = hxxp://search.live.com/results.aspx?q={searchTerms}&src={referrer:source?}
SearchScopes: HKLM-x32 -> {67A2568C-7A0A-4EED-AECC-B5405DE63B64} URL = hxxp://www.google.com/search?sourceid=ie7&q={searchTerms}&rls=com.microsoft:{language}:{referrer:source?}&ie={inputEncoding}&oe={outputEncoding}&rlz=1I7TSHB
SearchScopes: HKLM-x32 -> {7CC94BCA-8E5E-4FAD-ACE5-798C208642BC} URL = hxxp://www.google.com/search?q={searchTerms}&rls=com.microsoft:{language}&ie={inputEncoding}&oe={outputEncoding}&startIndex={startIndex?}&startPage={startPage}
SearchScopes: HKU\S-1-5-21-4055206948-2876789112-234385125-1000 -> {2E00D31D-D171-423D-836D-1A4D7EA7F1A9} URL = 
SearchScopes: HKU\S-1-5-21-4055206948-2876789112-234385125-1000 -> {67A2568C-7A0A-4EED-AECC-B5405DE63B64} URL = hxxp://www.google.com/search?sourceid=ie7&q={searchTerms}&rls=com.microsoft:{language}:{referrer:source?}&ie={inputEncoding}&oe={outputEncoding}&rlz=1I7TSHB_enUS343US343
SearchScopes: HKU\S-1-5-21-4055206948-2876789112-234385125-1000 -> {AFDBDDAA-5D3F-42EE-B79C-185A7020515B} URL = 
SearchScopes: HKU\S-1-5-21-4055206948-2876789112-234385125-1000 -> {DECA3892-BA8F-44b8-A993-A466AD694AE4} URL = hxxp://search.yahoo.com/search?p={searchTerms}
BHO-x32: No Name -> {02478D38-C3F9-4efb-9B51-7695ECA05670} -> No File
BHO-x32: No Name -> {5C255C8A-E604-49b4-9D64-90988571CECB} -> No File
BHO-x32: Java� Plug-In 2 SSV Helper -> {DBC80044-A445-435b-BC74-9C25C1C588A9} -> C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll [2009-05-03] (Sun Microsystems, Inc.)
Toolbar: HKU\S-1-5-21-4055206948-2876789112-234385125-1000 -> No Name - {21FA44EF-376D-4D53-9B0F-8A89D3229068} -  No File
Handler: WSISVCUchrome - {78A543EB-3A61-4ED3 -  No File
S3 WPFFontCache_v0400; C:\Windows\Microsoft.NET\Framework64\v4.0.30319\WPF\WPFFontCache_v0400.exe [X]
RrSavings (x32 Version: 1.0.0.0 - RrSavings) Hidden
Task: {1982FA95-35FF-4853-8210-BEAA03FE605B} - System32\Tasks\GoogleUpdateTaskMachineCore => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2015-08-28] (Google Inc.)
AlternateDataStreams: C:\ProgramData:iSpring Solutions [128]
AlternateDataStreams: C:\ProgramData:iSpring Suite 8 [664]
AlternateDataStreams: C:\Users\All Users:iSpring Solutions [128]
AlternateDataStreams: C:\Users\All Users:iSpring Suite 8 [664]
AlternateDataStreams: C:\ProgramData\Application Data:iSpring Solutions [128]
AlternateDataStreams: C:\ProgramData\Application Data:iSpring Suite 8 [664]
AlternateDataStreams: C:\Users\Owner\Application Data:iSpring Solutions [128]
AlternateDataStreams: C:\Users\Owner\Application Data:iSpring Suite 8 [664]
AlternateDataStreams: C:\Users\Owner\AppData\Roaming:iSpring Solutions [128]
AlternateDataStreams: C:\Users\Owner\AppData\Roaming:iSpring Suite 8 [664]
MSCONFIG\startupreg: Itibiti.exe => C:\Program Files (x86)\Itibiti Soft Phone\Itibiti.exe
C:\Program Files (x86)\Itibiti Soft Phone
FirewallRules: [TCP Query User{641C5BCC-E8CB-4345-8B2B-5D22ACE240AB}C:\program files (x86)\itibiti soft phone\itibiti.exe] => (Block) C:\program files (x86)\itibiti soft phone\itibiti.exe
FirewallRules: [UDP Query User{2606BC3A-E00F-4EA2-A953-5C8F5D5E8943}C:\program files (x86)\itibiti soft phone\itibiti.exe] => (Block) C:\program files (x86)\itibiti soft phone\itibiti.exe
CMD: bitsadmin /reset /allusers
Emptytemp:
*****************
 
Processes closed successfully.
Restore point was successfully created.
"C:\PROGRA~2\SearchProtect\SearchProtect\bin\SPVC64Loader.dll" => Value data not found.
HKU\S-1-5-21-4055206948-2876789112-234385125-1000\Software\Microsoft\Internet Explorer\Main\\Default_Page_URL => value restored successfully
HKU\S-1-5-21-4055206948-2876789112-234385125-1000\Software\Microsoft\Internet Explorer\URLSearchHooks\\{EF99BD32-C1FB-11D2-892F-0090271D4F88} => value not found.
HKLM\Software\Classes\CLSID\{EF99BD32-C1FB-11D2-892F-0090271D4F88} => key removed successfully
HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\\DefaultScope => value restored successfully
HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{2E00D31D-D171-423D-836D-1A4D7EA7F1A9} => key removed successfully
HKLM\Software\Classes\CLSID\{2E00D31D-D171-423D-836D-1A4D7EA7F1A9} => key not found. 
HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\SearchScopes\\DefaultScope => value restored successfully
HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A} => key removed successfully
HKLM\Software\Wow6432Node\Classes\CLSID\{0633EE93-D776-472f-A0FF-E1416B8B2E3A} => key not found. 
HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\SearchScopes\{67A2568C-7A0A-4EED-AECC-B5405DE63B64} => key removed successfully
HKLM\Software\Wow6432Node\Classes\CLSID\{67A2568C-7A0A-4EED-AECC-B5405DE63B64} => key not found. 
HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\SearchScopes\{7CC94BCA-8E5E-4FAD-ACE5-798C208642BC} => key removed successfully
HKLM\Software\Wow6432Node\Classes\CLSID\{7CC94BCA-8E5E-4FAD-ACE5-798C208642BC} => key not found. 
HKU\S-1-5-21-4055206948-2876789112-234385125-1000\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{2E00D31D-D171-423D-836D-1A4D7EA7F1A9} => key removed successfully
HKLM\Software\Classes\CLSID\{2E00D31D-D171-423D-836D-1A4D7EA7F1A9} => key not found. 
HKU\S-1-5-21-4055206948-2876789112-234385125-1000\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{67A2568C-7A0A-4EED-AECC-B5405DE63B64} => key removed successfully
HKLM\Software\Classes\CLSID\{67A2568C-7A0A-4EED-AECC-B5405DE63B64} => key not found. 
HKU\S-1-5-21-4055206948-2876789112-234385125-1000\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{AFDBDDAA-5D3F-42EE-B79C-185A7020515B} => key removed successfully
HKLM\Software\Classes\CLSID\{AFDBDDAA-5D3F-42EE-B79C-185A7020515B} => key not found. 
HKU\S-1-5-21-4055206948-2876789112-234385125-1000\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{DECA3892-BA8F-44b8-A993-A466AD694AE4} => key removed successfully
HKLM\Software\Classes\CLSID\{DECA3892-BA8F-44b8-A993-A466AD694AE4} => key not found. 
HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4efb-9B51-7695ECA05670} => key not found. 
HKLM\Software\Wow6432Node\Classes\CLSID\{02478D38-C3F9-4efb-9B51-7695ECA05670} => key not found. 
HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{5C255C8A-E604-49b4-9D64-90988571CECB} => key removed successfully
HKLM\Software\Wow6432Node\Classes\CLSID\{5C255C8A-E604-49b4-9D64-90988571CECB} => key not found. 
HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{DBC80044-A445-435b-BC74-9C25C1C588A9} => key removed successfully
HKLM\Software\Wow6432Node\Classes\CLSID\{DBC80044-A445-435b-BC74-9C25C1C588A9} => key removed successfully
HKU\S-1-5-21-4055206948-2876789112-234385125-1000\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{21FA44EF-376D-4D53-9B0F-8A89D3229068} => value not found.
HKLM\Software\Classes\CLSID\{21FA44EF-376D-4D53-9B0F-8A89D3229068} => key not found. 
HKLM\Software\Classes\PROTOCOLS\Handler\WSISVCUchrome => key removed successfully
HKLM\System\CurrentControlSet\Services\WPFFontCache_v0400 => key removed successfully
WPFFontCache_v0400 => service removed successfully
HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\\SystemComponent => value not found.
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Logon\{1982FA95-35FF-4853-8210-BEAA03FE605B} => key removed successfully
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{1982FA95-35FF-4853-8210-BEAA03FE605B} => key removed successfully
C:\Windows\System32\Tasks\GoogleUpdateTaskMachineCore => moved successfully
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\GoogleUpdateTaskMachineCore => key removed successfully
C:\ProgramData => ":iSpring Solutions" ADS removed successfully.
C:\ProgramData => ":iSpring Suite 8" ADS removed successfully.
"C:\Users\All Users" => ":iSpring Solutions" ADS not found.
"C:\Users\All Users" => ":iSpring Suite 8" ADS not found.
"C:\ProgramData\Application Data" => ":iSpring Solutions" ADS not found.
"C:\ProgramData\Application Data" => ":iSpring Suite 8" ADS not found.
C:\Users\Owner\Application Data => ":iSpring Solutions" ADS removed successfully.
C:\Users\Owner\Application Data => ":iSpring Suite 8" ADS removed successfully.
"C:\Users\Owner\AppData\Roaming" => ":iSpring Solutions" ADS not found.
"C:\Users\Owner\AppData\Roaming" => ":iSpring Suite 8" ADS not found.
HKLM\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\Itibiti.exe => key not found. 
"C:\Program Files (x86)\Itibiti Soft Phone" => not found.
HKLM\SYSTEM\CurrentControlSet\services\SharedAccess\Parameters\FirewallPolicy\FirewallRules\\TCP Query User{641C5BCC-E8CB-4345-8B2B-5D22ACE240AB}C:\program files (x86)\itibiti soft phone\itibiti.exe => value removed successfully
HKLM\SYSTEM\CurrentControlSet\services\SharedAccess\Parameters\FirewallPolicy\FirewallRules\\UDP Query User{2606BC3A-E00F-4EA2-A953-5C8F5D5E8943}C:\program files (x86)\itibiti soft phone\itibiti.exe => value removed successfully
 
========= bitsadmin /reset /allusers =========
 
 
BITSADMIN version 3.0 [ 7.5.7601 ]
BITS administration utility.
© Copyright 2000-2006 Microsoft Corp.
 
BITSAdmin is deprecated and is not guaranteed to be available in future versions of Windows.
Administrative tools for the BITS service are now provided by BITS PowerShell cmdlets.
 
Unable to cancel {78EE0B37-76AD-44D5-8448-19720518FAFF}.
0 out of 1 jobs canceled.
 
========= End of CMD: =========
 
 
=========== EmptyTemp: ==========
 
BITS transfer queue => 8388608 B
DOMStore, IE Recovery, AppCache, Feeds Cache, Thumbcache, IconCache => 7021647 B
Java, Flash, Steam htmlcache => 0 B
Windows/system/drivers => 8831666 B
Edge => 0 B
Chrome => 47845748 B
Firefox => 0 B
Opera => 0 B
 
Temp, IE cache, history, cookies, recent:
Users => 0 B
Default => 33058 B
Public => 0 B
ProgramData => 0 B
systemprofile => 33058 B
systemprofile32 => 8960950 B
LocalService => 132244 B
NetworkService => 72086 B
Owner => 10470799 B
 
RecycleBin => 0 B
EmptyTemp: => 87.5 MB temporary data Removed.
 
================================
 
 
The system needed a reboot.
 
==== End of Fixlog 17:02:30 ====
 
FYI _ JRT was unable to create a system restore point but I went ahead and ran it.
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Malwarebytes
Version: 8.1.3 (04.10.2017)
Operating System: Windows 7 Home Premium x64 
Ran by Owner (Administrator) on Wed 06/14/2017 at 17:38:05.56
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
 
 
File System: 11 
 
Successfully deleted: C:\Windows\system32\Tasks\Driver Fetch (Task)
Successfully deleted: C:\Windows\Tasks\Driver Fetch.job (Task) 
Successfully deleted: C:\Program Files\002 (Folder) 
Successfully deleted: C:\Users\Owner\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\BKXPQA0E (Temporary Internet Files Folder) 
Successfully deleted: C:\Users\Owner\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\DGFA21C9 (Temporary Internet Files Folder) 
Successfully deleted: C:\Users\Owner\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\HTBDQGNK (Temporary Internet Files Folder) 
Successfully deleted: C:\Users\Owner\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\Q202MU60 (Temporary Internet Files Folder) 
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\BKXPQA0E (Temporary Internet Files Folder) 
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\DGFA21C9 (Temporary Internet Files Folder) 
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\HTBDQGNK (Temporary Internet Files Folder) 
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\Q202MU60 (Temporary Internet Files Folder) 
 
 
 
Registry: 0 
 
 
 
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Wed 06/14/2017 at 17:45:43.79
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  • 0

#6
zep516

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Hello,

Run the computer for a while and let me know how it goes and if there is any improvement.

Thanks
Joe :)
  • 0

#7
gweng

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Will do. Thank you.

 

Gwen


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#8
gweng

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Computer is still locking up. Sometimes if you minimize Chrome other applications will work. Generally if you open task manager all programs start working again.


  • 0

#9
zep516

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Hello,

Is the computer locking up or is Chrome the problem. Do we experience the same issue if using Firefox.

Lets run a checkdisc too.

Check the Disk for Errors

open the Command Prompt as Administrator, click start in the searsh box type CMD, then right click on CMD and run as admin
type the command:
 
chkdsk C: /f /x
Note: When it ask if you want to checked the volume next time the system restarts answer Yes
Restart the Computer and let the check run during boot.

Next,

download ListChkdskResult https://www.dropbox....Result.exe?dl=1
execute the file and accept all the windows prompts to authorize the program to run
Notepad will open with a report showing the chkdsk result
copy & paste the log to your reply
  • 0

#10
gweng

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My husband did not have Firefox installed so I don't know if the issue appears when using Firefox. I installed Firefox and am using it now but no issues so far. Here is the chkdsk report:

 

ListChkdskResult by SleepyDude v0.1.7 Beta | 21-09-2013

------< Log generate on 6/18/2017 5:10:11 PM >------
Category: 0
Computer Name: Owner-PC
Event Code: 1001
Record Number: 177608
Source Name: Microsoft-Windows-Wininit
Time Written: 06-18-2017 @ 23:05:10
Event Type: Information
User:
Message:

Checking file system on C:
The type of the file system is NTFS.
Volume label is TI100343V0F.


A disk check has been scheduled.
Windows will now check the disk.                         

CHKDSK is verifying files (stage 1 of 3)...
  354816 file records processed.                                         

File verification completed.
  6306 large file records processed.                                   

  0 bad file records processed.                                     

  0 EA records processed.                                           

  69 reparse records processed.                                      

CHKDSK is verifying indexes (stage 2 of 3)...
  438472 index entries processed.                                        

Index verification completed.
  0 unindexed files scanned.                                        

  0 unindexed files recovered.                                      

CHKDSK is verifying security descriptors (stage 3 of 3)...
  354816 file SDs/SIDs processed.                                        

Cleaning up 2213 unused index entries from index $SII of file 0x9.
Cleaning up 2213 unused index entries from index $SDH of file 0x9.
Cleaning up 2213 unused security descriptors.
Security descriptor verification completed.
  41829 data files processed.                                           

CHKDSK is verifying Usn Journal...
  37479184 USN bytes processed.                                            

Usn Journal verification completed.
Windows has checked the file system and found no problems.

 476363775 KB total disk space.
 370703348 KB in 272271 files.
    171240 KB in 41830 indexes.
         0 KB in bad sectors.
    475539 KB in use by the system.
     65536 KB occupied by the log file.
 105013648 KB available on disk.

      4096 bytes in each allocation unit.
 119090943 total allocation units on disk.
  26253412 allocation units available on disk.

Internal Info:
00 6a 05 00 f4 ca 04 00 ec 6e 08 00 00 00 00 00  .j.......n......
f1 2d 00 00 45 00 00 00 00 00 00 00 00 00 00 00  .-..E...........
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................

Windows has finished checking your disk.
Please wait while your computer restarts.

-----------------------------------------------------------------------
 


  • 0

#11
zep516

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No problems with the disc although it appears it did a bit of clean up.

If there is no improvement after some reboots and general use then,

Lets check the System files, if system file checker (sfc /scannow) finds files it can't fix, reboot and run it again. Do that 3 times.

To do that
  • Open an elevated command prompt by right clicking on the command prompt and choosing Run as administrator.
  • In the elevated command prompt, type sfc /scannow and press Enter. Please note the space between sfc /
  • This may take a little bit of time to finish so your patience will be needed.
  • If there are no problems found System File Checker will say,
    "Windows resource protection did not find any integrity violations"

    If System file checker fails or can't fix a file after 3 attempts then follow the instructions below:

    When the scan is complete, open another elevated command prompt and copy and paste the following command, then press Enter.
    findstr /c:"[SR]" %windir%\Logs\CBS\CBS.log >"%userprofile%\Desktop\sfcdetails.txt"

    This will place a sfcdetails.txt file on your desktop with only the SFC scan result details from the CBS.LOG in it.
    Please copy and paste the results in your next reply.

  • 0

#12
gweng

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check of System files did not find any issues. We will continue to use and monitor for any persisting issues.


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#13
zep516

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Well done.

My windows 7 64Bit randomly freezes too, to get out it I have to turn the power button off to restart windows. I have yet to figure it out. My Laptop died this week too. Will not power up tried everything and have given up.
  • 0

#14
zep516

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You usually get infected because your security settings are too low.

Here are a number of recommendations that will help tighten them, and which will contribute to making you a less likely victim:

Safe Computing Practices please read Here


Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.

Thanks
Joe :)
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