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Internet Explorer 11 not Responding


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#1
MdHelp

MdHelp

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Please HELP!!! I have been having a constant problem with my IE11 not responding. It freezes up on a regular basis. I am using Windows 10. I attempted to look at the logs and 

saw a problem with one of the .dll files. I deleted that file, as far as I know, but I still have the problems.


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#2
FreeBooter

FreeBooter

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I would like you to check the system integrity of your Windows OS installation.
  • Please right click the Windows logo (formerly the start button) at the bottom left of your screen.
  • Please select "Command Prompt (Admin)"
  • Please type the following command and press the <Enter> key: sfc /scannow (Please note that there is a space between 'sfc" and "/scannow".)
  • It should take about 20 minutes to run, if there are no serious errors.
  • If the System File Checker reports that some errors were fixed, but some remain; please reboot your computer and run the System File Checker from an Administrator Command Prompt, again.
  • If the System File Checker again reports that some errors were fixed, but some remain, please reboot your computer and run it a third time.
  • If "Resource Integrity Violations" (errors) are reported that could not be corrected, or were not corrected after a third SFC run, then please navigate to the folder: C:\Windows\Logs\CBS and copy the file "cbs.log" to your desktop immediately. I am asking you do that because that file is dynamic, so I want to be able to examine a copy that is unchanged from the time that the System File Checker was run.
  • If there are errors that couldn't be corrected, let me know and I will provide you with instructions as to how to upload the file

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