[WilliamP]

My CPU usage stays at 14 percent at idle. I have XP . How can I find out what is running?

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Get Process Explorer

 

http://live.sysinter...com/procexp.exe

Save it to your desktop then run it (Vista or Win7 - right click and Run As Administrator).  

 

View, Select Column, check Verified Signer, OK

Options, Verify Image Signatures

 

 

Click twice on the CPU column header  to sort things by CPU usage with the big hitters at the top.  

 

Wait a full minute then:

 

File, Save As, Save.  Note the file name.   Open the file  on your desktop and copy and paste the text to a reply.

[RKinner]

Get Process Explorer

 

http://live.sysinter...com/procexp.exe

Save it to your desktop then run it (Vista or Win7 - right click and Run As Administrator).  

 

View, Select Column, check Verified Signer, OK

Options, Verify Image Signatures

 

 

Click twice on the CPU column header  to sort things by CPU usage with the big hitters at the top.  

 

Wait a full minute then:

 

File, Save As, Save.  Note the file name.   Open the file  on your desktop and copy and paste the text to a reply.

[SpywareDr]

Press [WinKey]+[R], type in taskmgr and press [Enter]. Click the "Processes" tab then click the "CPU" column header a time or two to sort the list according to the amount of CPU time a process is using. The name of the processes will be over on the left.

[WilliamP]

The name of the process is (svchost.exe) Spyware Dr. Mr Kinner I am having a hard time figuring out procexp.

[SpywareDr]

https://www.howtogee...-is-it-running/

[WilliamP]

Here is the file

Attached Files

•  Hardware Interrupts and DPCs.txt   6.49KB   529 downloads

[RKinner]

 

If you haven't rebooted since running Process Explorer:

 

Copy the next 2 lines:

 

TASKLIST /SVC  > \junk.txt

notepad \junk.txt

 

Open an Elevated Command Prompt:

Start, All Programs, Accessories then  Command Prompt

 

Right click and Paste (or Edit then Paste) and the copied lines should appear.

Hit Enter if notepad does not open.  Copy and paste the text from notepad into a reply. 

 

If you have rebooted then also run a new process explorer log.

[WilliamP]

I have a program called Who Crashed. When I checked it I found this. Please see att.

Attached Thumbnails

• 

[RKinner]

Not part of the current problem as it happened back in March.  (May indicate an overheat condition so I would check the heatsink for dust.)

 

Please do the stuff in my last post.

[WilliamP]

I had tried to run Windows Update and it hung up. It wouldn't quit looking for updates.and it wouldn't shut down. I had to do a system restart. I know that XP is no longer supported but Office is. Last night I went into safe mode to do a scan and while in safe mode CPU usage would drop to 0. Could it be that Windows update is still trying to run?

[WilliamP]

Mr. R Kimmer I am going to try to do what you said in your post. How do I get both lines copied and pasted / Or should I try typing them in?

[RKinner]

You can type them in if you want or copy both at the same time or copy each line, paste hit Enter then copy the second, paste hit Enter.

 

Odds are the culprit is Windows Update.  If you right click on My Computer and select Manage then Services and Applications then Services you can find

 

Automatic Updates

 

then right click and select Properties.  Change the Startup Type to Disabled.  Apply.  Then see if you can Stop the service.  IF it won't stop, reboot and it should no longer start.

[WilliamP]

Bless you my friend. That did the trick. I do thank you. I would give you my first born child,but she is about to turn 59. So just please accept my thanks.