Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Windows 7 Unable to Update - Download Doesn't Start


  • Please log in to reply

#1
Joeicam

Joeicam

    Malware Removal

  • Malware Removal
  • 1,288 posts

Hello again everyone,

 

Back again with another Windows 7 machine that's unable to update. I've tried several things already, as they were fixes from my other machine.. haha. The symptoms are that when I press "Install Updates" from within Control Panel, the update hangs at 0%. Additionally, when I choose to shut my computer down to install the updates, it doesn't. Anyways, I've tried these fixes already, but let me know what I should do next:

 

SFCFix.exe

sfc /scannow

System Update Readiness Tool

 

Thanks,
Joe


  • 0

Advertisements


#2
FreeBooter

FreeBooter

    Member 1K

  • Member
  • PipPipPipPip
  • 1,359 posts
Please try below programs one at time.

Download and run the Windows Update Troubleshooter.
https://support.micr...-troubleshooter


Automatically reset Windows Update components
https://support.micr...en-us/kb/971058

System Update Readiness Tool for Windows 7 for x64-based Systems (KB947821)
https://www.microsof...s.aspx?id=20858

System Update Readiness Tool for Windows 7 (KB947821)
https://www.microsof...ls.aspx?id=3132
  • 0

#3
Joeicam

Joeicam

    Malware Removal

  • Topic Starter
  • Malware Removal
  • 1,288 posts

Hello FreeBooter, 

 

Thanks for the response.

 

  • After the first fix provided, I got this error: a problem is preventing the troubleshooter from starting.
  • Attempted the second fix, and it came back with this similar error when I was attempting to re-register the BIT files: the module mshtml.dll was loaded but the entry-point dllregisterserver was not found. This error happened for the following:
regsvr32.exe mshtml.dll
regsvr32.exe shdocvw.dll
regsvr32.exe browseui.dll
regsvr32.exe msxml.dll
regsvr32.exe wintrust.dl
regsvr32.exe gpkcsp.dll
regsvr32.exe sccbase.dll
regsvr32.exe slbcsp.dll
regsvr32.exe initpki.dll
regsvr32.exe wuaueng1.dll
regsvr32.exe wucltui.dll
regsvr32.exe wuweb.dll
regsvr32.exe qmgr.dll
regsvr32.exe muweb.dll
 
 
Should I move to the next fix, or attempt to get these files back on my machine?
 
Thanks a lot,
Joe

  • 0

#4
FreeBooter

FreeBooter

    Member 1K

  • Member
  • PipPipPipPip
  • 1,359 posts
You are very welcome!

Have you repaired Windows system files with SFC tool?
Also try my batch script see what happens link is below.


"Repair Windows Update Errors"
https://www.dost-tec...c.php?f=10&t=45
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP