[buttrcupbaby]

I have a Netgear N600 Wireless Dual Band Router WNDR3400, and the internet stopped working and the power light is flashing green. I followed the steps here: ( https://kb.netgear.c...uter-using-TFTP) but when it gets to the step here:

1. Hold down the reset button on the back of router with a paper clip.
2. Power ON the router while holding down the reset button.
3. Watch the Power LED. It starts with orange color, and then will start flashing orange.
4. Power LED will then turn to flashing green. Count at least 10 flashing green LED and release the reset button.

I've held the reset button for minutes waiting for the light to change but it stays orange until I let it go, then goes to flashing green, skipping flashing orange. I also have a Netgear WNDR4500 that is experiencing the same issue, and I can't figure it out, plus Netgear themselves won't help unless I pay like 50 bucks. If anyone can help, please do!!! There are teenagers in this house that just wont stop complaining about the internet! Thanks!

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When you let it sit for a while which LEDs on the router are lit?

 

Are you able to log into the router?  

 

1. Launch your browser from a computer or wireless device that is connected to the router.

2. Type http://www.routerlogin.netor http://www.routerlogin.com.

The login window displays:

 

3. Enter admin for the router user name and password for the router password, both in

lowercase letters.

[RKinner]

When you let it sit for a while which LEDs on the router are lit?

 

Are you able to log into the router?  

 

1. Launch your browser from a computer or wireless device that is connected to the router.

2. Type http://www.routerlogin.netor http://www.routerlogin.com.

The login window displays:

 

3. Enter admin for the router user name and password for the router password, both in

lowercase letters.

[buttrcupbaby]

When I let it sit, the power light blinks green, the internet is a solid orange, and the wifi lights don't come on at all.

 

When I have the router connected to the computer it wont open any webpages, including routerlogin.net

[RKinner]

Are you connecting via WiFi or by cable?

[buttrcupbaby]

I'm connected via Ethernet cable. I plug in the router and modem like Normal and attempt to access the router login page and it says no internet. The wifi access doesn't even appear on any devices when everything's hooked up

[RKinner]

When you plug in the Ethernet cable to the router does it turn on the associated LED?

[buttrcupbaby]

Yes but it turns orange

[RKinner]

Orange may be what they call amber which implies a 10 meg link instead of 100.   Rare these days but possible.

 

What version of Windows are we talking here?

 

Open an elevated command prompt:

 

XP= Start, All Programs, Accessories, Command Prompt 

Win 7= Start, All Programs, Accessories then right click on Command Prompt and Run as Administrator

Win 8= http://www.eightforu...indows-8-a.html

Win 10=http://www.howtogeek...-in-windows-10/

 

Type:

 

ipconfig

 

hit Enter

 

Do you get something like this:

 

 

C:\Windows\system32>ipconfig

 

Windows IP Configuration

 

 

Wireless LAN adapter Wireless Network Connection:

 

   Connection-specific DNS Suffix  . : Waitsfield.gateway

   IPv4 Address. . . . . . . . . . . : 192.168.1.110

   Subnet Mask . . . . . . . . . . . : 255.255.255.0

   Default Gateway . . . . . . . . . : 192.168.1.254

 

 

or does it say the media is disconnected?  

[buttrcupbaby]

It says all that stuff

[RKinner]

What does it say for Default Gateway ?

[buttrcupbaby]

192.168.1.10

[RKinner]

A bit odd.  Normally it's .1 or .254

 

if that's the gateway then try to ping it:

ping  192.168.1.10

Hit Enter.  It should say something like this:

 

C:\Windows\system32>ping 192.168.1.254

 

Pinging 192.168.1.254 with 32 bytes of data:

Reply from 192.168.1.254: bytes=32 time=2ms TTL=64

Reply from 192.168.1.254: bytes=32 time=3ms TTL=64

Reply from 192.168.1.254: bytes=32 time=2ms TTL=64

Reply from 192.168.1.254: bytes=32 time=2ms TTL=64

 

Ping statistics for 192.168.1.254:

    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 2ms, Maximum = 3ms, Average = 2ms

 

 

Does it get 4 replies or does it timeout?

 

What is the  IPv4 Address?

[buttrcupbaby]

It gets replys but they say "destination host unreachable

[buttrcupbaby]

The IPv4 address is 47.35.82.129

[RKinner]

Type:

ipconfig  /release

hit Enter and wait for the prompt to return

ipconfig  /renew

hit Enter and wait for the prompt to return

ipconfig

Hit enter Does anything change.