[Mengsk]

Somewhat recently my computer has been unable to handle playing Starcraft 2, I have no idea what triggered this to happen, but its unplayable with how bad the audio stutters and the game lags. I updated all my drivers and ran malwarebytes, thats about the extent of my ability.

Video card: NVIDIA GeForce GTX 750 Ti

Is there any other information I need to list?
Edit: I should note that the audio skip noise sounds like a crashing error
 

Edited by Mengsk, 25 June 2017 - 11:57 PM.

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Get Process Explorer

 

http://live.sysinter...com/procexp.exe

Save it to your desktop then run it (Vista or Win7+ - right click and Run As Administrator).  

 

View, Select Column, check Verified Signer, OK

Options, Verify Image Signatures

 

 

Click twice on the CPU column header  to sort things by CPU usage with the big hitters at the top.  

 

Wait a full minute then:

 

File, Save As, Save.  Note the file name.   Open the file  on your desktop and copy and paste the text to a reply.

 

 

Copy the next 2 lines:

 

TASKLIST /SVC  > \junk.txt

notepad \junk.txt

Open an Elevated Command Prompt:

Win 7: Start, All Programs, Accessories then right click on Command Prompt and Run as Administrator

Win 8: http://www.eightforu...indows-8-a.html

win 10: http://www.howtogeek...-in-windows-10/

 

Right click and Paste (or Edit then Paste) and the copied lines should appear.

Hit Enter if notepad does not open.  Copy and paste the text from notepad into a reply. 

 

 

Get the free version of Speccy:

 

http://www.filehippo...download_speccy (Look in the upper right for the Download

Latest Version button  - Do NOT press the large Start Download button on the upper left!)  

Download, Save and Install it.  Tell it you do not need CCLEANER.    Run Speccy.  When it finishes (the little icon in the bottom left will stop moving), 

File, Save as Text File,  (to your desktop) note the name it gives. OK.  Open the file in notepad and delete the line that gives the serial number of your Operating System.  

(It will be near the top,  10-20  lines down.) Save the file.  Attach the file to your next post.  Attaching the log is the best option as it is too big for the forum.  Attaching is a multi step process.

 

First click on More Reply Options

Then scroll down to where you see

Choose File and click on it.  Point it at the file and hit Open.

Now click on Attach this file.

[RKinner]

Get Process Explorer

 

http://live.sysinter...com/procexp.exe

Save it to your desktop then run it (Vista or Win7+ - right click and Run As Administrator).  

 

View, Select Column, check Verified Signer, OK

Options, Verify Image Signatures

 

 

Click twice on the CPU column header  to sort things by CPU usage with the big hitters at the top.  

 

Wait a full minute then:

 

File, Save As, Save.  Note the file name.   Open the file  on your desktop and copy and paste the text to a reply.

 

 

Copy the next 2 lines:

 

TASKLIST /SVC  > \junk.txt

notepad \junk.txt

Open an Elevated Command Prompt:

Win 7: Start, All Programs, Accessories then right click on Command Prompt and Run as Administrator

Win 8: http://www.eightforu...indows-8-a.html

win 10: http://www.howtogeek...-in-windows-10/

 

Right click and Paste (or Edit then Paste) and the copied lines should appear.

Hit Enter if notepad does not open.  Copy and paste the text from notepad into a reply. 

 

 

Get the free version of Speccy:

 

http://www.filehippo...download_speccy (Look in the upper right for the Download

Latest Version button  - Do NOT press the large Start Download button on the upper left!)  

Download, Save and Install it.  Tell it you do not need CCLEANER.    Run Speccy.  When it finishes (the little icon in the bottom left will stop moving), 

File, Save as Text File,  (to your desktop) note the name it gives. OK.  Open the file in notepad and delete the line that gives the serial number of your Operating System.  

(It will be near the top,  10-20  lines down.) Save the file.  Attach the file to your next post.  Attaching the log is the best option as it is too big for the forum.  Attaching is a multi step process.

 

First click on More Reply Options

Then scroll down to where you see

Choose File and click on it.  Point it at the file and hit Open.

Now click on Attach this file.

[Mengsk]

Hopefully I'm posting this correctly. And thanks for the reply

Process CPU Private Bytes Working Set PID Description Company Name Verified Signer

System Idle Process 76.51 0 K 24 K 0

WsAppService.exe 7.27 16,255,932 K 14,696,960 K 2548 Wondershare AppService Wondershare (No signature was present in the subject) Wondershare

WmiPrvSE.exe 4.62 10,988 K 5,152 K 2628 WMI Provider Host Microsoft Corporation (Verified) Microsoft Windows

procexp64.exe 3.20 34,348 K 28,476 K 7736 Sysinternals Process Explorer Sysinternals - www.sysinternals.com (Verified) Microsoft Corporation

Interrupts 2.36 0 K 0 K n/a Hardware Interrupts and DPCs

System 0.73 124 K 48 K 4

Battle.net.exe 0.73 152,376 K 12,704 K 8152 Blizzard App Blizzard Entertainment (Verified) Blizzard Entertainment

svchost.exe 0.69 34,820 K 11,908 K 1140 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows

dwm.exe 0.54 61,532 K 19,488 K 3680 Desktop Window Manager Microsoft Corporation (Verified) Microsoft Windows

csrss.exe 0.47 4,224 K 1,852 K 704 Client Server Runtime Process Microsoft Corporation (Verified) Microsoft Windows

Agent.exe 0.45 40,400 K 5,092 K 6016 Blizzard Update Agent Blizzard Entertainment (Verified) Blizzard Entertainment

vprot.exe 0.25 8,192 K 2,400 K 5172 VProtect Application (Verified) AVG Technologies CZ

Vorlan.HomeDJ.SysTray.exe 0.23 17,932 K 5,720 K 4432 Vorlan.HomeDJ.SysTray Vorlan Group, Inc. (No signature was present in the subject) Vorlan Group, Inc.

MBAMService.exe 0.18 509,588 K 14,196 K 2884 Malwarebytes Service Malwarebytes (Verified) Malwarebytes Corporation

FAHWindow64.exe 0.18 2,256 K 416 K 3892 File Association Helper WinZip Computing, S.L. (Verified) WinZip Computing LLC

dthtml.exe 0.12 9,052 K 4,280 K 5952 HP My Display Portrait Displays, Inc (Verified) Portrait Displays

AvastUI.exe 0.11 19,984 K 4,348 K 3988 Avast Antivirus AVAST Software (Verified) AVAST Software s.r.o.

explorer.exe 0.07 54,920 K 7,468 K 3764 Windows Explorer Microsoft Corporation (Verified) Microsoft Windows

IAStorIcon.exe 0.06 24,388 K 3,100 K 5492 IAStorIcon Intel Corporation (Verified) Intel Corporation - Rapid Storage Technology

aswidsagenta.exe 0.05 43,276 K 5,112 K 3996 Avast Behavior Shield AVAST Software s.r.o. (Verified) AVAST Software s.r.o.

NVIDIA Web Helper.exe 0.05 31,984 K 4,696 K 6656 NVIDIA Web Helper Service Node.js (Verified) NVIDIA Corporation

nvcontainer.exe 0.05 24,240 K 3,936 K 3592 NVIDIA Container NVIDIA Corporation (Verified) NVIDIA Corporation

Snip.exe 0.05 70,648 K 3,944 K 4676 Snip Microsoft Corporation (Verified) Microsoft Corporation

nvcontainer.exe 0.04 9,564 K 1,040 K 2080 NVIDIA Container NVIDIA Corporation (Verified) NVIDIA Corporation

nvsphelper64.exe 0.04 3,768 K 584 K 5020 NVIDIA ShadowPlay Helper NVIDIA Corporation (Verified) NVIDIA Corporation

WzPreloader.exe 0.03 13,576 K 1,368 K 4924 WinZip Preloader WinZip Computing, S.L. (Verified) WinZip Computing LLC

ISHelper.exe 0.03 10,460 K 952 K 5348 iSkySoft Studio iSkySoft (No signature was present in the subject) iSkySoft

iusb3mon.exe 0.03 2,872 K 1,052 K 4904 iusb3mon Intel Corporation (Verified) Intel Corporation - Software and Firmware Products

XBoxStat.exe 0.03 3,544 K 1,456 K 4460 XBoxStat.exe Microsoft Corporation (Verified) Microsoft Corporation

Battle.net Helper.exe 0.03 61,460 K 1,208 K 5808 (Verified) Blizzard Entertainment

nvspcaps64.exe 0.03 18,820 K 556 K 5396 NVIDIA Capture Server NVIDIA Corporation (Verified) NVIDIA Corporation

NVIDIA Share.exe 0.03 21,616 K 3,536 K 6152 NVIDIA Share NVIDIA Corporation (Verified) NVIDIA Corporation

mbamtray.exe 0.03 18,800 K 3,944 K 4056 Malwarebytes Tray Application Malwarebytes (Verified) Malwarebytes Corporation

dllhost.exe 0.03 2,064 K 172 K 5344 COM Surrogate Microsoft Corporation (Verified) Microsoft Windows

WzBGTools.exe 0.03 13,620 K 452 K 8332 WinZip Background Tool WinZip Computing, S.L. (Verified) WinZip Computing LLC

Floater.exe 0.03 2,892 K 180 K 5716 Pivot Software Support DLL Portrait Displays, Inc. (Verified) Portrait Displays

avguix.exe 0.03 7,916 K 1,348 K 5208 AVG User Interface AVG Technologies CZ, s.r.o. (Verified) AVG Technologies CZ

Battle.net Helper.exe 0.03 45,292 K 4,924 K 1016 (Verified) Blizzard Entertainment

WZUpdateNotifier.exe 0.03 3,268 K 156 K 8684 WinZip Update Notifier WinZip (No signature was present in the subject) WinZip

wpCtrl.exe 0.03 4,172 K 180 K 5408 Pivot Software Support Application Portrait Displays, Inc. (Verified) Portrait Displays

chrome.exe 0.03 369,740 K 50,348 K 1128 Google Chrome Google Inc. (Verified) Google Inc

AdobeARM.exe 0.03 3,504 K 164 K 9148 Adobe Reader and Acrobat Manager Adobe Systems Incorporated (Verified) Adobe Systems

DPHelper.exe 0.03 2,444 K 520 K 7516 DPHelper Application (Verified) Portrait Displays

pdiSDKHelper.exe 0.03 3,280 K 180 K 6704 pdiSDKHelper Application Portrait Displays, Inc. (Verified) Portrait Displays

HookManager.exe 0.03 2,824 K 164 K 5288 Context Menu Utility Portrait Displays Inc. (Verified) Portrait Displays

HPSFReport.exe 0.03 28,908 K 532 K 8576 HPSFReport HP Inc. (Verified) HP Inc.

chrome.exe 0.03 205,596 K 22,604 K 6340 Google Chrome Google Inc. (Verified) Google Inc

conhost.exe 0.02 2,384 K 176 K 6008 Console Window Host Microsoft Corporation (Verified) Microsoft Windows

taskhost.exe 0.02 13,836 K 1,964 K 3556 Host Process for Windows Tasks Microsoft Corporation (Verified) Microsoft Windows

chrome.exe 0.02 5,492 K 420 K 8380 Google Chrome Google Inc. (Verified) Google Inc

PrivacyIconClient.exe 0.02 29,440 K 4,532 K 9044 Intel® Management and Security Status Intel Corporation (Verified) Intel Corporation - Embedded Subsystems and IP Blocks Group

nvtray.exe 0.02 4,676 K 256 K 4368 NVIDIA Settings NVIDIA Corporation (Verified) NVIDIA Corporation

chrome.exe 0.02 5,436 K 408 K 4232 Google Chrome Google Inc. (Verified) Google Inc

NVDisplay.Container.exe 0.02 12,220 K 2,736 K 872 NVIDIA Container NVIDIA Corporation (Verified) NVIDIA Corporation

taskeng.exe 0.02 3,020 K 552 K 8460 Task Scheduler Engine Microsoft Corporation (Verified) Microsoft Windows

RtkNGUI64.exe 0.02 14,132 K 236 K 1692 Realtek HD Audio Manager Realtek Semiconductor (Verified) Realtek Semiconductor Corp

taskeng.exe 0.02 3,236 K 936 K 8248 Task Scheduler Engine Microsoft Corporation (Verified) Microsoft Windows

DPHelper64.exe 0.02 2,368 K 136 K 7560 DPHelper Application (Verified) Portrait Displays

lsass.exe 0.02 6,896 K 2,532 K 796 Local Security Authority Process Microsoft Corporation (Verified) Microsoft Windows

Vorlan.HomeDJ.Server.exe 0.01 42,476 K 9,448 K 7624 Muzecast Server Vorlan Group, Inc. (Verified) VORLAN Group

IAStorDataMgrSvc.exe 0.01 32,984 K 1,512 K 7264 IAStorDataSvc Intel Corporation (Verified) Intel Corporation - Rapid Storage Technology

AvastSvc.exe 0.01 145,252 K 18,556 K 1584 Avast Service AVAST Software (Verified) AVAST Software s.r.o.

svchost.exe 0.01 5,660 K 1,720 K 920 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows

chrome.exe < 0.01 173,792 K 28,900 K 8344 Google Chrome Google Inc. (Verified) Google Inc

GoogleUpdate.exe < 0.01 1,196 K 496 K 8308 Google Installer Google Inc. (Verified) Google Inc

SearchProtocolHost.exe < 0.01 3,276 K 1,780 K 8592 Microsoft Windows Search Protocol Host Microsoft Corporation (Verified) Microsoft Windows

DTSRVC.exe < 0.01 1,472 K 352 K 2044 DTSRVC Portrait Displays, Inc. (Verified) Portrait Displays

WLIDSVC.EXE < 0.01 7,520 K 984 K 2464 Microsoft® Windows Live ID Service Microsoft Corp. (Verified) Microsoft Corporation

svchost.exe < 0.01 5,096 K 2,860 K 332 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows

svchost.exe < 0.01 16,900 K 3,368 K 1516 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows

svchost.exe < 0.01 7,880 K 1,556 K 3456 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows

Vorlan.HomeDJ.WinSrv.exe < 0.01 36,600 K 5,984 K 4860 Muzecast Service Vorlan Group, Inc. (Verified) VORLAN Group

csrss.exe < 0.01 3,332 K 536 K 624 Client Server Runtime Process Microsoft Corporation (Verified) Microsoft Windows

SearchIndexer.exe < 0.01 32,972 K 4,132 K 4548 Microsoft Windows Search Indexer Microsoft Corporation (Verified) Microsoft Windows

WtuSystemSupport.exe 2,476 K 100 K 1004 WtuSyste Application (Verified) AVG Technologies CZ

wmpnetwk.exe 17,960 K 4,852 K 1724 Windows Media Player Network Sharing Service Microsoft Corporation (Verified) Microsoft Windows

WmiPrvSE.exe 3,292 K 2,408 K 10184 WMI Provider Host Microsoft Corporation (Verified) Microsoft Windows

WLIDSVCM.EXE 1,496 K 48 K 2716 Microsoft® Windows Live ID Service Monitor Microsoft Corp. (Verified) Microsoft Corporation

winlogon.exe 3,076 K 108 K 784 Windows Logon Application Microsoft Corporation (Verified) Microsoft Windows

wininit.exe 1,928 K 48 K 696 Windows Start-Up Application Microsoft Corporation (Verified) Microsoft Windows

ToolbarUpdater.exe 4,708 K 184 K 2416 ToolbarU Application AVG Secure Search (Verified) AVG Technologies CZ

taskeng.exe 2,400 K 1,148 K 9144 Task Scheduler Engine Microsoft Corporation (Verified) Microsoft Windows

svchost.exe 12,144 K 1,604 K 1088 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows

svchost.exe 7,140 K 1,328 K 1048 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows

svchost.exe 15,960 K 1,600 K 1840 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows

svchost.exe 25,192 K 2,300 K 508 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows

svchost.exe 2,584 K 120 K 3704 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows

svchost.exe 2,204 K 116 K 2380 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows

svchost.exe 4,008 K 700 K 1368 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows

svchost.exe 5,376 K 144 K 2008 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows

spoolsv.exe 8,040 K 1,832 K 1784 Spooler SubSystem App Microsoft Corporation (Verified) Microsoft Windows

smss.exe 540 K 48 K 372 Windows Session Manager Microsoft Corporation (Verified) Microsoft Windows

services.exe 7,584 K 1,892 K 752 Services and Controller app Microsoft Corporation (Verified) Microsoft Windows

SearchFilterHost.exe 2,468 K 472 K 7256 Microsoft Windows Search Filter Host Microsoft Corporation (Verified) Microsoft Windows

procexp.exe 3,100 K 172 K 9236 Sysinternals Process Explorer Sysinternals - www.sysinternals.com (Verified) Microsoft Corporation

pdisrvc.exe 1,276 K 100 K 2264 pdisrvc Portrait Displays, Inc. (Verified) Portrait Displays

NvTelemetryContainer.exe 8,820 K 1,296 K 2172 NVIDIA Container NVIDIA Corporation (Verified) NVIDIA Corporation

NVIDIA Share.exe 54,576 K 9,712 K 6616 NVIDIA Share NVIDIA Corporation (Verified) NVIDIA Corporation

NVDisplay.Container.exe 5,420 K 1,572 K 164 NVIDIA Container NVIDIA Corporation (Verified) NVIDIA Corporation

MusicMagicServer.exe 44,740 K 48 K 2848 (No signature was present in the subject)

lsm.exe 3,152 K 1,128 K 804 Local Session Manager Service Microsoft Corporation (Verified) Microsoft Windows

LMS.exe 7,812 K 184 K 4652 Intel® Local Management Service Intel Corporation (Verified) Intel Corporation - Embedded Subsystems and IP Blocks Group

jusched.exe 5,768 K 64 K 5840 Java Update Scheduler Oracle Corporation (Verified) Oracle America

jhi_service.exe 1,732 K 108 K 5108 Intel® Dynamic Application Loader Host Interface Intel Corporation (Verified) Intel Corporation - Embedded Subsystems and IP Blocks Group

IPROSetMonitor.exe 2,228 K 104 K 2020 Intel® PROSet Monitoring Service Intel Corporation (Verified) Intel® Intel Network Drivers

ijplmsvc.exe 1,348 K 1,892 K 1304 Inkjet Printer/Scanner/Fax Extended Survey Program Service (Verified) Canon Inc.

HPSupportSolutionsFrameworkService.exe 33,104 K 1,276 K 5608 HP Support Solutions Framework Service HP Inc. (Verified) HP Inc.

conhost.exe 1,324 K 276 K 7684 Console Window Host Microsoft Corporation (Verified) Microsoft Windows

conhost.exe 1,708 K 76 K 6760 Console Window Host Microsoft Corporation (Verified) Microsoft Windows

conhost.exe 1,324 K 76 K 9176 Console Window Host Microsoft Corporation (Verified) Microsoft Windows

chrome.exe 87,260 K 32,732 K 7772 Google Chrome Google Inc. (Verified) Google Inc

chrome.exe 55,268 K 2,052 K 7428 Google Chrome Google Inc. (Verified) Google Inc

avgsvca.exe 4,800 K 420 K 1976 AVG Service Process AVG Technologies CZ, s.r.o. (Verified) AVG Technologies CZ

armsvc.exe 1,244 K 96 K 1952 Adobe Acrobat Update Service Adobe Systems Incorporated (Verified) Adobe Systems

 

Attached Files

•  MENGSK-PC.txt   214.14KB   350 downloads

Edited by Mengsk, 26 June 2017 - 12:05 PM.

[RKinner]

Uninstall Wondershare

and 

if you still have it AVG.

 

Get the AVG removal tool:

 

http://files-downloa...AVG_Remover.exe

 

Save it then right click on it and Run As Admin.

 

Get

 

Windows Repair all in one

 

http://www.tweaking....all_in_one.html

 

Download it and save it then run it.

 

You can skip to step 4 or 5 where it gives you the same picture as in the above link.

 

Uncheck all but the following before hitting Start:

 

 

Repair WMI

 

Reboot when done and run Process Explorer again as before.

[Mengsk]

You just want me to post the log from procexp, correct?
 

Process CPU Private Bytes Working Set PID Description Company Name Verified Signer

System Idle Process 72.35 0 K 24 K 0

WsAppService.exe 24.74 9,276,168 K 9,221,316 K 2032 Wondershare AppService Wondershare (No signature was present in the subject) Wondershare

procexp64.exe 0.75 36,204 K 54,224 K 6868 Sysinternals Process Explorer Sysinternals - www.sysinternals.com (Verified) Microsoft Corporation

Steam.exe 0.33 47,156 K 68,364 K 4288 Steam Client Bootstrapper Valve Corporation (Verified) Valve

Interrupts 0.26 0 K 0 K n/a Hardware Interrupts and DPCs

Twitch.exe 0.19 142,188 K 159,160 K 4960 Twitch Twitch Interactive, Inc. (Verified) Twitch Interactive

wmpnetwk.exe 0.16 14,448 K 31,856 K 6360 Windows Media Player Network Sharing Service Microsoft Corporation (Verified) Microsoft Windows

FAHWindow64.exe 0.14 2,020 K 6,368 K 4728 File Association Helper WinZip Computing, S.L. (Verified) WinZip Computing LLC

dwm.exe 0.09 47,092 K 34,324 K 3752 Desktop Window Manager Microsoft Corporation (Verified) Microsoft Windows

System 0.09 124 K 328 K 4

MBAMService.exe 0.07 274,408 K 295,332 K 2580 Malwarebytes Service Malwarebytes (Verified) Malwarebytes Corporation

Vorlan.HomeDJ.SysTray.exe 0.07 18,120 K 17,600 K 4932 Vorlan.HomeDJ.SysTray Vorlan Group, Inc. (No signature was present in the subject) Vorlan Group, Inc.

vprot.exe 0.07 7,288 K 14,984 K 4100 VProtect Application (Verified) AVG Technologies CZ

svchost.exe 0.07 5,048 K 10,156 K 912 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows

dthtml.exe 0.07 8,348 K 18,104 K 4892 HP My Display Portrait Displays, Inc (Verified) Portrait Displays

steamwebhelper.exe 0.06 18,320 K 34,708 K 4268 Steam Client WebHelper Valve Corporation (Verified) Valve

csrss.exe 0.04 4,004 K 7,524 K 700 Client Server Runtime Process Microsoft Corporation (Verified) Microsoft Windows

chrome.exe 0.03 104,288 K 150,208 K 8640 Google Chrome Google Inc. (Verified) Google Inc

nvcontainer.exe 0.03 9,124 K 23,616 K 1896 NVIDIA Container NVIDIA Corporation (Verified) NVIDIA Corporation

explorer.exe 0.02 32,436 K 50,696 K 2480 Windows Explorer Microsoft Corporation (Verified) Microsoft Windows

TwitchUI.exe 0.02 45,440 K 49,944 K 2180 Twitch Twitch Interactive, Inc. (Verified) Twitch Interactive

nvsphelper64.exe 0.02 3,668 K 10,660 K 7152 NVIDIA ShadowPlay Helper NVIDIA Corporation (Verified) NVIDIA Corporation

Snip.exe 0.02 69,512 K 71,808 K 4352 Snip Microsoft Corporation (Verified) Microsoft Corporation

nvcontainer.exe 0.02 23,388 K 34,648 K 3452 NVIDIA Container NVIDIA Corporation (Verified) NVIDIA Corporation

chrome.exe 0.01 121,208 K 133,656 K 7996 Google Chrome Google Inc. (Verified) Google Inc

mbamtray.exe 0.01 14,104 K 17,744 K 4120 Malwarebytes Tray Application Malwarebytes (Verified) Malwarebytes Corporation

NVIDIA Share.exe 0.01 21,468 K 45,340 K 6272 NVIDIA Share NVIDIA Corporation (Verified) NVIDIA Corporation

AvastSvc.exe 0.01 106,560 K 42,588 K 1392 Avast Service AVAST Software (Verified) AVAST Software s.r.o.

iusb3mon.exe 0.01 2,064 K 5,916 K 5080 iusb3mon Intel Corporation (Verified) Intel Corporation - Software and Firmware Products

avguix.exe 0.01 6,588 K 17,032 K 4480 AVG User Interface AVG Technologies CZ, s.r.o. (Verified) AVG Technologies CZ

ISHelper.exe 0.01 10,144 K 19,484 K 4208 iSkySoft Studio iSkySoft (No signature was present in the subject) iSkySoft

NVIDIA Web Helper.exe 0.01 34,784 K 50,736 K 6772 NVIDIA Web Helper Service Node.js (Verified) NVIDIA Corporation

DPHelper.exe 0.01 2,452 K 7,828 K 7212 DPHelper Application (Verified) Portrait Displays

WR_Tray_Icon.exe 0.01 2,548 K 7,492 K 3264 Tweaking.com - Windows Repair Tray Icon Tweaking.com (Verified) Tweaking LLC

IAStorIcon.exe 0.01 24,708 K 31,480 K 7680 IAStorIcon Intel Corporation (Verified) Intel Corporation - Rapid Storage Technology

DPHelper64.exe 0.01 2,348 K 5,236 K 7260 DPHelper Application (Verified) Portrait Displays

PrivacyIconClient.exe 0.01 31,148 K 13,416 K 8324 Intel® Management and Security Status Intel Corporation (Verified) Intel Corporation - Embedded Subsystems and IP Blocks Group

taskhost.exe 0.01 8,756 K 12,120 K 3640 Host Process for Windows Tasks Microsoft Corporation (Verified) Microsoft Windows

TwitchUI.exe 0.01 4,856 K 9,192 K 4236 Twitch Twitch Interactive, Inc. (Verified) Twitch Interactive

NVDisplay.Container.exe 0.01 11,696 K 25,688 K 684 NVIDIA Container NVIDIA Corporation (Verified) NVIDIA Corporation

chrome.exe 0.01 5,420 K 10,836 K 8724 Google Chrome Google Inc. (Verified) Google Inc

nvtray.exe 0.01 4,780 K 11,628 K 6032 NVIDIA Settings NVIDIA Corporation (Verified) NVIDIA Corporation

taskeng.exe 0.01 3,008 K 7,260 K 8072 Task Scheduler Engine Microsoft Corporation (Verified) Microsoft Windows

RtkNGUI64.exe 0.01 13,912 K 11,652 K 3500 Realtek HD Audio Manager Realtek Semiconductor (Verified) Realtek Semiconductor Corp

chrome.exe 0.01 5,232 K 10,272 K 8676 Google Chrome Google Inc. (Verified) Google Inc

taskeng.exe 0.01 3,016 K 7,148 K 2596 Task Scheduler Engine Microsoft Corporation (Verified) Microsoft Windows

chrome.exe 0.01 148,784 K 95,296 K 8880 Google Chrome Google Inc. (Verified) Google Inc

XBoxStat.exe < 0.01 2,912 K 7,352 K 2164 XBoxStat.exe Microsoft Corporation (Verified) Microsoft Corporation

NVIDIA Share.exe < 0.01 38,792 K 55,160 K 6576 NVIDIA Share NVIDIA Corporation (Verified) NVIDIA Corporation

AvastUI.exe < 0.01 15,428 K 12,428 K 3376 Avast Antivirus AVAST Software (Verified) AVAST Software s.r.o.

nvspcaps64.exe < 0.01 8,716 K 28,108 K 6448 NVIDIA Capture Server NVIDIA Corporation (Verified) NVIDIA Corporation

WzPreloader.exe < 0.01 12,944 K 12,264 K 4872 WinZip Preloader WinZip Computing, S.L. (Verified) WinZip Computing LLC

TwitchUI.exe < 0.01 72,608 K 86,388 K 6940 Twitch Twitch Interactive, Inc. (Verified) Twitch Interactive

svchost.exe < 0.01 16,220 K 16,600 K 1328 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows

LMS.exe < 0.01 8,868 K 16,928 K 6888 Intel® Local Management Service Intel Corporation (Verified) Intel Corporation - Embedded Subsystems and IP Blocks Group

lsm.exe < 0.01 2,860 K 4,664 K 804 Local Session Manager Service Microsoft Corporation (Verified) Microsoft Windows

aswidsagenta.exe < 0.01 24,144 K 37,432 K 3628 Avast Behavior Shield AVAST Software s.r.o. (Verified) AVAST Software s.r.o.

SteamService.exe < 0.01 6,920 K 11,992 K 5156 Steam Client Service Valve Corporation (Verified) Valve

SearchIndexer.exe < 0.01 24,468 K 13,864 K 5676 Microsoft Windows Search Indexer Microsoft Corporation (Verified) Microsoft Windows

WmiPrvSE.exe < 0.01 3,680 K 7,768 K 6108 WMI Provider Host Microsoft Corporation (Verified) Microsoft Windows

svchost.exe < 0.01 290,996 K 173,852 K 1076 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows

csrss.exe < 0.01 2,684 K 5,100 K 620 Client Server Runtime Process Microsoft Corporation (Verified) Microsoft Windows

Vorlan.HomeDJ.Server.exe < 0.01 42,808 K 53,612 K 6400 Muzecast Server Vorlan Group, Inc. (Verified) VORLAN Group

svchost.exe < 0.01 7,292 K 12,640 K 1040 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows

svchost.exe < 0.01 5,812 K 11,564 K 1096 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows

WLIDSVC.EXE < 0.01 7,436 K 16,152 K 1940 Microsoft® Windows Live ID Service Microsoft Corp. (Verified) Microsoft Corporation

Vorlan.HomeDJ.WinSrv.exe < 0.01 39,800 K 41,940 K 2604 Muzecast Service Vorlan Group, Inc. (Verified) VORLAN Group

svchost.exe < 0.01 7,176 K 15,024 K 860 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows

WtuSystemSupport.exe 2,476 K 6,532 K 992 WtuSyste Application (Verified) AVG Technologies CZ

wpCtrl.exe 3,628 K 6,984 K 4140 Pivot Software Support Application Portrait Displays, Inc. (Verified) Portrait Displays

WmiPrvSE.exe 8,016 K 13,396 K 2312 WMI Provider Host Microsoft Corporation (Verified) Microsoft Windows

WLIDSVCM.EXE 1,492 K 3,676 K 2296 Microsoft® Windows Live ID Service Monitor Microsoft Corp. (Verified) Microsoft Corporation

winlogon.exe 3,048 K 7,488 K 784 Windows Logon Application Microsoft Corporation (Verified) Microsoft Windows

wininit.exe 1,676 K 4,664 K 692 Windows Start-Up Application Microsoft Corporation (Verified) Microsoft Windows

TwitchUI.exe 43,828 K 35,756 K 3284 Twitch Twitch Interactive, Inc. (Verified) Twitch Interactive

TrustedInstaller.exe 6,452 K 11,360 K 8456 Windows Modules Installer Microsoft Corporation (Verified) Microsoft Windows

ToolbarUpdater.exe 2,428 K 6,204 K 1352 ToolbarU Application AVG Secure Search (Verified) AVG Technologies CZ

taskeng.exe 2,012 K 5,724 K 1504 Task Scheduler Engine Microsoft Corporation (Verified) Microsoft Windows

svchost.exe 4,468 K 8,324 K 324 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows

svchost.exe 2,300 K 6,736 K 1112 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows

svchost.exe 17,680 K 19,684 K 596 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows

svchost.exe 14,732 K 17,404 K 1544 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows

svchost.exe 3,324 K 6,676 K 1184 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows

svchost.exe 4,416 K 7,780 K 1708 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows

svchost.exe 2,568 K 6,144 K 4464 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows

sppsvc.exe 2,772 K 8,808 K 1028 Microsoft Software Protection Platform Service Microsoft Corporation (Verified) Microsoft Windows

spoolsv.exe 8,004 K 14,668 K 1488 Spooler SubSystem App Microsoft Corporation (Verified) Microsoft Windows

smss.exe 560 K 1,260 K 372 Windows Session Manager Microsoft Corporation (Verified) Microsoft Windows

services.exe 6,972 K 10,720 K 748 Services and Controller app Microsoft Corporation (Verified) Microsoft Windows

procexp.exe 3,084 K 7,352 K 2452 Sysinternals Process Explorer Sysinternals - www.sysinternals.com (Verified) Microsoft Corporation

pdisrvc.exe 1,276 K 4,276 K 2008 pdisrvc Portrait Displays, Inc. (Verified) Portrait Displays

pdiSDKHelper.exe 2,732 K 7,168 K 5572 pdiSDKHelper Application Portrait Displays, Inc. (Verified) Portrait Displays

NvTelemetryContainer.exe 8,368 K 13,712 K 1956 NVIDIA Container NVIDIA Corporation (Verified) NVIDIA Corporation

NVDisplay.Container.exe 4,980 K 11,280 K 1020 NVIDIA Container NVIDIA Corporation (Verified) NVIDIA Corporation

ncs2prov.exe 4,464 K 10,560 K 2304 NCS2Prov Module Intel® Corporation (Verified) Intel® Intel Network Drivers

MusicMagicServer.exe 44,748 K 48,684 K 6536 (No signature was present in the subject)

lsass.exe 4,996 K 12,040 K 796 Local Security Authority Process Microsoft Corporation (Verified) Microsoft Windows

jusched.exe 2,644 K 5,308 K 4360 Java Update Scheduler Oracle Corporation (Verified) Oracle America

jhi_service.exe 1,748 K 5,128 K 7272 Intel® Dynamic Application Loader Host Interface Intel Corporation (Verified) Intel Corporation - Embedded Subsystems and IP Blocks Group

IPROSetMonitor.exe 2,144 K 6,592 K 1800 Intel® PROSet Monitoring Service Intel Corporation (Verified) Intel® Intel Network Drivers

ijplmsvc.exe 1,272 K 4,320 K 1772 Inkjet Printer/Scanner/Fax Extended Survey Program Service (Verified) Canon Inc.

IAStorDataMgrSvc.exe 35,140 K 45,704 K 1048 IAStorDataSvc Intel Corporation (Verified) Intel Corporation - Rapid Storage Technology

HPSupportSolutionsFrameworkService.exe 34,560 K 29,808 K 3992 HP Support Solutions Framework Service HP Inc. (Verified) HP Inc.

HookManager.exe 2,244 K 5,268 K 3596 Context Menu Utility Portrait Displays Inc. (Verified) Portrait Displays

Floater.exe 2,276 K 5,588 K 4996 Pivot Software Support DLL Portrait Displays, Inc. (Verified) Portrait Displays

DTSRVC.exe 1,480 K 4,476 K 1744 DTSRVC Portrait Displays, Inc. (Verified) Portrait Displays

conhost.exe 1,308 K 3,136 K 2212 Console Window Host Microsoft Corporation (Verified) Microsoft Windows

conhost.exe 1,308 K 3,136 K 6844 Console Window Host Microsoft Corporation (Verified) Microsoft Windows

conhost.exe 1,684 K 3,904 K 6708 Console Window Host Microsoft Corporation (Verified) Microsoft Windows

chrome.exe 38,764 K 42,348 K 9112 Google Chrome Google Inc. (Verified) Google Inc

chrome.exe 179,240 K 171,904 K 9048 Google Chrome Google Inc. (Verified) Google Inc

avgsvca.exe 4,432 K 14,012 K 1676 AVG Service Process AVG Technologies CZ, s.r.o. (Verified) AVG Technologies CZ

audiodg.exe 18,852 K 19,036 K 1148 Windows Audio Device Graph Isolation Microsoft Corporation (Verified) Microsoft Windows

armsvc.exe 1,244 K 4,140 K 1628 Adobe Acrobat Update Service Adobe Systems Incorporated (Verified) Adobe Systems

[RKinner]

Some progress, Interrupts is down to a good level but I still see 

 

WsAppService.exe 24.74 9,276,168 K 9,221,316 K 2032 Wondershare AppService Wondershare (No signature was present in the subject) Wondershare

 

and

 

avgsvca.exe 4,432 K 14,012 K 1676 AVG Service Process AVG Technologies CZ, s.r.o. (Verified) AVG Technologies CZ

 

Let's see if we can stop and them manually.

 

(Start). All Programs . Accessories then right click on Command Prompt and run as administrator. Yes.

 

Type (with an Enter after each line):

sc  stop  WsAppService

sc  delete  WsAppService

sc  stop  avgsvca

sc  delete  avgsvca

(I use 2 spaces so you can clearly see where 1 space is needed.  Report any errors.)

 

Uninstall Windows Repair All In One.

 

Reboot and make a new  Process Explorer log.

[Mengsk]

I think I did something wrong, I post pic of commands. I followed all the steps though.
 

Process CPU Private Bytes Working Set PID Description Company Name Verified Signer

System Idle Process 87.21 0 K 24 K 0

procexp64.exe 1.75 41,668 K 58,464 K 8700 Sysinternals Process Explorer Sysinternals - www.sysinternals.com (Verified) Microsoft Corporation

Twitch.exe 1.30 131,652 K 14,132 K 4960 Twitch Twitch Interactive, Inc. (Verified) Twitch Interactive

Interrupts 1.22 0 K 0 K n/a Hardware Interrupts and DPCs

Snip.exe 0.80 132,804 K 114,800 K 4352 Snip Microsoft Corporation (Verified) Microsoft Corporation

AvastSvc.exe 0.73 156,372 K 54,328 K 1392 Avast Service AVAST Software (Verified) AVAST Software s.r.o.

chrome.exe 0.71 175,704 K 114,080 K 8920 Google Chrome Google Inc. (Verified) Google Inc

FAHWindow64.exe 0.61 2,020 K 768 K 4728 File Association Helper WinZip Computing, S.L. (Verified) WinZip Computing LLC

csrss.exe 0.58 3,132 K 1,972 K 620 Client Server Runtime Process Microsoft Corporation (Verified) Microsoft Windows

Steam.exe 0.55 47,312 K 11,660 K 4288 Steam Client Bootstrapper Valve Corporation (Verified) Valve

chrome.exe 0.42 108,804 K 130,988 K 3816 Google Chrome Google Inc. (Verified) Google Inc

dwm.exe 0.32 53,128 K 26,976 K 3752 Desktop Window Manager Microsoft Corporation (Verified) Microsoft Windows

vprot.exe 0.31 7,748 K 3,988 K 4100 VProtect Application (Verified) AVG Technologies CZ

steamwebhelper.exe 0.27 18,196 K 6,152 K 4268 Steam Client WebHelper Valve Corporation (Verified) Valve

System 0.27 124 K 48 K 4

MBAMService.exe 0.27 296,844 K 110,540 K 2580 Malwarebytes Service Malwarebytes (Verified) Malwarebytes Corporation

Vorlan.HomeDJ.SysTray.exe 0.24 18,156 K 6,996 K 4932 Vorlan.HomeDJ.SysTray Vorlan Group, Inc. (No signature was present in the subject) Vorlan Group, Inc.

svchost.exe 0.24 5,324 K 3,852 K 912 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows

csrss.exe 0.13 5,000 K 4,288 K 700 Client Server Runtime Process Microsoft Corporation (Verified) Microsoft Windows

dthtml.exe 0.10 8,540 K 5,116 K 4892 HP My Display Portrait Displays, Inc (Verified) Portrait Displays

TwitchUI.exe 0.10 159,216 K 12,312 K 2180 Twitch Twitch Interactive, Inc. (Verified) Twitch Interactive

explorer.exe 0.09 43,952 K 42,264 K 2480 Windows Explorer Microsoft Corporation (Verified) Microsoft Windows

TwitchUI.exe 0.08 5,048 K 948 K 4236 Twitch Twitch Interactive, Inc. (Verified) Twitch Interactive

NVIDIA Web Helper.exe 0.08 30,476 K 7,936 K 6772 NVIDIA Web Helper Service Node.js (Verified) NVIDIA Corporation

nvcontainer.exe 0.08 9,212 K 2,128 K 1896 NVIDIA Container NVIDIA Corporation (Verified) NVIDIA Corporation

chrome.exe 0.07 136,520 K 60,784 K 5008 Google Chrome Google Inc. (Verified) Google Inc

chrome.exe 0.07 176,028 K 127,716 K 3820 Google Chrome Google Inc. (Verified) Google Inc

nvcontainer.exe 0.06 26,980 K 7,196 K 3452 NVIDIA Container NVIDIA Corporation (Verified) NVIDIA Corporation

nvsphelper64.exe 0.06 3,644 K 1,204 K 7152 NVIDIA ShadowPlay Helper NVIDIA Corporation (Verified) NVIDIA Corporation

iusb3mon.exe 0.06 2,400 K 1,416 K 5080 iusb3mon Intel Corporation (Verified) Intel Corporation - Software and Firmware Products

XBoxStat.exe 0.05 3,568 K 2,100 K 2164 XBoxStat.exe Microsoft Corporation (Verified) Microsoft Corporation

WzPreloader.exe 0.05 13,400 K 2,224 K 4872 WinZip Preloader WinZip Computing, S.L. (Verified) WinZip Computing LLC

dllhost.exe 0.05 2,076 K 812 K 6068 COM Surrogate Microsoft Corporation (Verified) Microsoft Windows

nvspcaps64.exe 0.05 9,020 K 1,352 K 6448 NVIDIA Capture Server NVIDIA Corporation (Verified) NVIDIA Corporation

NVIDIA Share.exe 0.05 21,416 K 6,644 K 6272 NVIDIA Share NVIDIA Corporation (Verified) NVIDIA Corporation

avguix.exe 0.05 7,500 K 4,392 K 4480 AVG User Interface AVG Technologies CZ, s.r.o. (Verified) AVG Technologies CZ

mbamtray.exe 0.05 14,136 K 4,476 K 4120 Malwarebytes Tray Application Malwarebytes (Verified) Malwarebytes Corporation

ISHelper.exe 0.05 10,144 K 1,904 K 4208 iSkySoft Studio iSkySoft (No signature was present in the subject) iSkySoft

wpCtrl.exe 0.04 3,836 K 760 K 4140 Pivot Software Support Application Portrait Displays, Inc. (Verified) Portrait Displays

IAStorIcon.exe 0.04 25,004 K 3,944 K 7680 IAStorIcon Intel Corporation (Verified) Intel Corporation - Rapid Storage Technology

pdiSDKHelper.exe 0.04 2,924 K 992 K 5572 pdiSDKHelper Application Portrait Displays, Inc. (Verified) Portrait Displays

Floater.exe 0.04 2,472 K 784 K 4996 Pivot Software Support DLL Portrait Displays, Inc. (Verified) Portrait Displays

DPHelper.exe 0.04 2,452 K 812 K 7212 DPHelper Application (Verified) Portrait Displays

chrome.exe 0.04 277,424 K 93,856 K 8288 Google Chrome Google Inc. (Verified) Google Inc

taskeng.exe 0.04 2,988 K 1,644 K 2596 Task Scheduler Engine Microsoft Corporation (Verified) Microsoft Windows

chrome.exe 0.04 5,420 K 1,160 K 7760 Google Chrome Google Inc. (Verified) Google Inc

NVDisplay.Container.exe 0.04 11,728 K 8,632 K 684 NVIDIA Container NVIDIA Corporation (Verified) NVIDIA Corporation

WZUpdateNotifier.exe 0.04 4,680 K 2,144 K 8696 WinZip Update Notifier WinZip (No signature was present in the subject) WinZip

taskhost.exe 0.04 9,252 K 4,696 K 3640 Host Process for Windows Tasks Microsoft Corporation (Verified) Microsoft Windows

taskeng.exe 0.04 3,084 K 1,304 K 1108 Task Scheduler Engine Microsoft Corporation (Verified) Microsoft Windows

PrivacyIconClient.exe 0.04 28,972 K 5,336 K 8324 Intel® Management and Security Status Intel Corporation (Verified) Intel Corporation - Embedded Subsystems and IP Blocks Group

DPHelper64.exe 0.04 2,348 K 456 K 7260 DPHelper Application (Verified) Portrait Displays

HookManager.exe 0.04 2,584 K 696 K 3596 Context Menu Utility Portrait Displays Inc. (Verified) Portrait Displays

RtkNGUI64.exe 0.04 13,924 K 1,400 K 3500 Realtek HD Audio Manager Realtek Semiconductor (Verified) Realtek Semiconductor Corp

chrome.exe 0.04 5,468 K 2,424 K 5240 Google Chrome Google Inc. (Verified) Google Inc

nvtray.exe 0.04 4,808 K 5,416 K 6032 NVIDIA Settings NVIDIA Corporation (Verified) NVIDIA Corporation

svchost.exe 0.02 22,984 K 6,024 K 596 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows

TwitchUI.exe 0.01 70,256 K 3,364 K 6940 Twitch Twitch Interactive, Inc. (Verified) Twitch Interactive

aswidsagenta.exe 0.01 33,764 K 25,464 K 3628 Avast Behavior Shield AVAST Software s.r.o. (Verified) AVAST Software s.r.o.

lsm.exe < 0.01 3,120 K 1,980 K 804 Local Session Manager Service Microsoft Corporation (Verified) Microsoft Windows

AvastUI.exe < 0.01 18,744 K 11,708 K 3376 Avast Antivirus AVAST Software (Verified) AVAST Software s.r.o.

SteamService.exe < 0.01 6,924 K 1,372 K 5156 Steam Client Service Valve Corporation (Verified) Valve

chrome.exe < 0.01 42,760 K 13,340 K 8412 Google Chrome Google Inc. (Verified) Google Inc

Vorlan.HomeDJ.WinSrv.exe < 0.01 37,648 K 13,232 K 2604 Muzecast Service Vorlan Group, Inc. (Verified) VORLAN Group

svchost.exe < 0.01 35,296 K 21,180 K 1076 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows

svchost.exe < 0.01 17,644 K 8,112 K 1328 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows

Vorlan.HomeDJ.Server.exe < 0.01 41,436 K 12,952 K 4804 Muzecast Server Vorlan Group, Inc. (Verified) VORLAN Group

WLIDSVC.EXE < 0.01 7,436 K 2,340 K 1940 Microsoft® Windows Live ID Service Microsoft Corp. (Verified) Microsoft Corporation

svchost.exe < 0.01 8,600 K 4,480 K 1040 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows

SearchIndexer.exe < 0.01 32,528 K 12,436 K 5676 Microsoft Windows Search Indexer Microsoft Corporation (Verified) Microsoft Windows

svchost.exe < 0.01 8,600 K 2,708 K 1096 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows

WtuSystemSupport.exe 2,476 K 544 K 992 WtuSyste Application (Verified) AVG Technologies CZ

wmpnetwk.exe 15,780 K 8,364 K 6360 Windows Media Player Network Sharing Service Microsoft Corporation (Verified) Microsoft Windows

WmiPrvSE.exe 3,128 K 6,824 K 4232 WMI Provider Host Microsoft Corporation (Verified) Microsoft Windows

WLIDSVCM.EXE 1,492 K 400 K 2296 Microsoft® Windows Live ID Service Monitor Microsoft Corp. (Verified) Microsoft Corporation

winlogon.exe 3,048 K 1,448 K 784 Windows Logon Application Microsoft Corporation (Verified) Microsoft Windows

wininit.exe 1,676 K 196 K 692 Windows Start-Up Application Microsoft Corporation (Verified) Microsoft Windows

TwitchUI.exe 43,828 K 1,264 K 3284 Twitch Twitch Interactive, Inc. (Verified) Twitch Interactive

ToolbarUpdater.exe 4,468 K 560 K 1352 ToolbarU Application AVG Secure Search (Verified) AVG Technologies CZ

svchost.exe 7,204 K 4,516 K 860 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows

svchost.exe 15,332 K 4,468 K 1544 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows

svchost.exe 4,708 K 4,580 K 324 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows

svchost.exe 2,248 K 592 K 1112 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows

svchost.exe 4,592 K 2,936 K 1184 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows

svchost.exe 2,592 K 520 K 4464 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows

svchost.exe 5,560 K 700 K 1708 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows

spoolsv.exe 7,968 K 2,516 K 1488 Spooler SubSystem App Microsoft Corporation (Verified) Microsoft Windows

smss.exe 560 K 384 K 372 Windows Session Manager Microsoft Corporation (Verified) Microsoft Windows

services.exe 7,364 K 3,872 K 748 Services and Controller app Microsoft Corporation (Verified) Microsoft Windows

procexp.exe 3,080 K 7,208 K 8720 Sysinternals Process Explorer Sysinternals - www.sysinternals.com (Verified) Microsoft Corporation

pdisrvc.exe 1,276 K 404 K 2008 pdisrvc Portrait Displays, Inc. (Verified) Portrait Displays

NvTelemetryContainer.exe 8,568 K 1,628 K 1956 NVIDIA Container NVIDIA Corporation (Verified) NVIDIA Corporation

NVIDIA Share.exe 41,368 K 9,944 K 6576 NVIDIA Share NVIDIA Corporation (Verified) NVIDIA Corporation

NVDisplay.Container.exe 5,236 K 4,324 K 1020 NVIDIA Container NVIDIA Corporation (Verified) NVIDIA Corporation

MusicMagicServer.exe 44,732 K 352 K 8912 (No signature was present in the subject)

lsass.exe 5,632 K 5,800 K 796 Local Security Authority Process Microsoft Corporation (Verified) Microsoft Windows

LMS.exe 8,668 K 664 K 6888 Intel® Local Management Service Intel Corporation (Verified) Intel Corporation - Embedded Subsystems and IP Blocks Group

jusched.exe 2,652 K 340 K 4360 Java Update Scheduler Oracle Corporation (Verified) Oracle America

jhi_service.exe 1,876 K 488 K 7272 Intel® Dynamic Application Loader Host Interface Intel Corporation (Verified) Intel Corporation - Embedded Subsystems and IP Blocks Group

IPROSetMonitor.exe 2,120 K 576 K 1800 Intel® PROSet Monitoring Service Intel Corporation (Verified) Intel® Intel Network Drivers

ijplmsvc.exe 1,356 K 2,212 K 1772 Inkjet Printer/Scanner/Fax Extended Survey Program Service (Verified) Canon Inc.

IAStorDataMgrSvc.exe 34,172 K 8,700 K 1048 IAStorDataSvc Intel Corporation (Verified) Intel Corporation - Rapid Storage Technology

HPSupportSolutionsFrameworkService.exe 33,092 K 1,828 K 3992 HP Support Solutions Framework Service HP Inc. (Verified) HP Inc.

DTSRVC.exe 1,480 K 752 K 1744 DTSRVC Portrait Displays, Inc. (Verified) Portrait Displays

conhost.exe 1,308 K 584 K 6636 Console Window Host Microsoft Corporation (Verified) Microsoft Windows

conhost.exe 1,684 K 444 K 6708 Console Window Host Microsoft Corporation (Verified) Microsoft Windows

conhost.exe 1,308 K 376 K 4276 Console Window Host Microsoft Corporation (Verified) Microsoft Windows

avgsvca.exe 4,748 K 948 K 1676 AVG Service Process AVG Technologies CZ, s.r.o. (Verified) AVG Technologies CZ

audiodg.exe 18,768 K 16,332 K 4504 Windows Audio Device Graph Isolation Microsoft Corporation (Verified) Microsoft Windows

armsvc.exe 1,252 K 364 K 1628 Adobe Acrobat Update Service Adobe Systems Incorporated (Verified) Adobe Systems

 

[RKinner]

My fault.  I assumed the service was call avgsvca when a little research tells me it is actually avgsvc so the commands should have been:

sc stop avgsvc

sc delete avgsvc

 Anti-virus components are hard to get rid of so it may not work even with the correct command.  It's not a major factor in your stuttering just annoying that it is still there. I see there are other  AVG

components that I overlooked the first time.

 

vprot.exe 0.31 7,748 K 3,988 K 4100 VProtect Application (Verified) AVG Technologies CZ

avguix.exe 0.05 7,500 K 4,392 K 4480 AVG User Interface AVG Technologies CZ, s.r.o. (Verified) AVG Technologies CZ

ToolbarUpdater.exe 4,468 K 560 K 1352 ToolbarU Application AVG Secure Search (Verified) AVG Technologies CZ

WtuSystemSupport.exe 2,476 K 544 K 992 WtuSyste Application (Verified) AVG Technologies CZ

 

 

Did you not run the AVG Removal tool?  http://files-download.avg.com/util/tools/AVG_Remover.exe It should have removed them all.  Did it give you an error?

Make sure you have also uninstalled AVG Web TuneUp and AVG Secure Search.  These are foistware you get with AVG and may not be removed with the remover.

 

Often one process will protect the other from removal so you may need to right click on vprot.exe and Suspend while you do the avgsvc commands.  (Hit the Space bar to make it stop jumping around) .  Vprot is not a service so you can't remove it with SC.  Also suspend the others.  Search for:

 

msconfig

 

hit Enter

 

Find vprot, AvgUi, AVGUI.exe under the Startup tab and uncheck them.  Also find FAHWindow64 or FAHWindows64.exe and uncheck it.  Apply.   Under the Services command look for and uncheck:

vToolbarUpdater (may have some numbers at the end), WtuSystemSupport and Apply. (FAHWindow is foistware from WinZip.)

 

Reboot.

If you get a window warning you that things have been turned off in msconfig just tell it not to warn you any more and close it.

 

If it doesn't tell you that there was a problem it probably worked.  Make a new Process Explorer log and post it.

 

Your Process Explorer log already looks a lot better.  Are you still getting the stuttering and lag?

 

If so see if you can run DPC Latency Checker:

 

http://www.thesycon....ncy_check.shtml

 

The download is:

 

http://www.thesycon....clat/dpclat.exe

 

Just download, save and run it by right click and run as admin.

 

I assume you will see some  red columns as in the  second picture.

 

If that is the case try their section on 

 

Analysing drop-out problems with DPC Latency Checker

 

and see if you can find which driver is causing the red columns.  Note their warning about which drivers you should not disable.

 

If you find one, leave it disabled and run a process explore log.  Remember to wait 60 seconds to let it settle before saving the log.  If you have to renable the driver to post that's OK.

[Mengsk]

I ran AVG removal before and said it was successful, I ran it again and it still says WebTuneUp is still there, I clicked the box to remove it but I guess it didn't. I did attempt a few games of SC2 and I didnt experience lag or audio stuttering so maybe something bad has been removed that was the main culprit.
 

Process CPU Private Bytes Working Set PID Description Company Name Verified Signer

System Idle Process 89.36 0 K 24 K 0

procexp64.exe 1.95 32,848 K 51,880 K 8540 Sysinternals Process Explorer Sysinternals - www.sysinternals.com (Verified) Microsoft Corporation

Twitch.exe 1.19 145,136 K 163,284 K 4300 Twitch Twitch Interactive, Inc. (Verified) Twitch Interactive

Battle.net.exe 1.14 211,756 K 219,056 K 7876 Blizzard App Blizzard Entertainment (Verified) Blizzard Entertainment

Interrupts 1.06 0 K 0 K n/a Hardware Interrupts and DPCs

Agent.exe 0.74 39,120 K 21,924 K 2960 Blizzard Update Agent Blizzard Entertainment (Verified) Blizzard Entertainment

Steam.exe 0.40 46,640 K 67,504 K 4580 Steam Client Bootstrapper Valve Corporation (Verified) Valve

dwm.exe 0.39 48,716 K 88,104 K 1612 Desktop Window Manager Microsoft Corporation (Verified) Microsoft Windows

dthtml.exe 0.33 9,128 K 18,936 K 3172 HP My Display Portrait Displays, Inc (Verified) Portrait Displays

steamwebhelper.exe 0.26 20,696 K 35,480 K 4896 Steam Client WebHelper Valve Corporation (Verified) Valve

Vorlan.HomeDJ.SysTray.exe 0.26 18,356 K 17,796 K 3984 Vorlan.HomeDJ.SysTray Vorlan Group, Inc. (No signature was present in the subject) Vorlan Group, Inc.

MBAMService.exe 0.23 275,744 K 298,336 K 2300 Malwarebytes Service Malwarebytes (Verified) Malwarebytes Corporation

System 0.21 168 K 2,004 K 4

svchost.exe 0.21 5,112 K 10,400 K 996 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows

csrss.exe 0.16 3,936 K 9,136 K 780 Client Server Runtime Process Microsoft Corporation (Verified) Microsoft Windows

explorer.exe 0.10 31,796 K 49,720 K 4012 Windows Explorer Microsoft Corporation (Verified) Microsoft Windows

csrss.exe 0.10 2,728 K 5,204 K 688 Client Server Runtime Process Microsoft Corporation (Verified) Microsoft Windows

TwitchUI.exe 0.09 81,508 K 48,912 K 5368 Twitch Twitch Interactive, Inc. (Verified) Twitch Interactive

nvcontainer.exe 0.09 9,140 K 23,580 K 1936 NVIDIA Container NVIDIA Corporation (Verified) NVIDIA Corporation

TwitchUI.exe 0.08 5,044 K 9,428 K 5900 Twitch Twitch Interactive, Inc. (Verified) Twitch Interactive

NVIDIA Web Helper.exe 0.08 40,320 K 54,428 K 5532 NVIDIA Web Helper Service Node.js (Verified) NVIDIA Corporation

Snip.exe 0.07 71,004 K 75,016 K 4660 Snip Microsoft Corporation (Verified) Microsoft Corporation

Battle.net Helper.exe 0.07 67,180 K 70,716 K 3536 (Verified) Blizzard Entertainment

nvsphelper64.exe 0.06 3,620 K 10,520 K 5708 NVIDIA ShadowPlay Helper NVIDIA Corporation (Verified) NVIDIA Corporation

XBoxStat.exe 0.06 3,604 K 8,220 K 4328 XBoxStat.exe Microsoft Corporation (Verified) Microsoft Corporation

nvcontainer.exe 0.06 23,400 K 34,848 K 3820 NVIDIA Container NVIDIA Corporation (Verified) NVIDIA Corporation

mbamtray.exe 0.06 14,240 K 18,044 K 4372 Malwarebytes Tray Application Malwarebytes (Verified) Malwarebytes Corporation

chrome.exe 0.06 134,184 K 145,772 K 7556 Google Chrome Google Inc. (Verified) Google Inc

chrome.exe 0.05 124,136 K 175,716 K 7028 Google Chrome Google Inc. (Verified) Google Inc

nvspcaps64.exe 0.05 16,956 K 34,068 K 4244 NVIDIA Capture Server NVIDIA Corporation (Verified) NVIDIA Corporation

WzPreloader.exe 0.05 13,684 K 13,136 K 5008 WinZip Preloader WinZip Computing, S.L. (Verified) WinZip Computing LLC

Battle.net Helper.exe 0.05 39,184 K 59,756 K 1356 (Verified) Blizzard Entertainment

NVIDIA Share.exe 0.05 21,632 K 45,920 K 5756 NVIDIA Share NVIDIA Corporation (Verified) NVIDIA Corporation

iusb3mon.exe 0.05 2,352 K 6,344 K 4212 iusb3mon Intel Corporation (Verified) Intel Corporation - Software and Firmware Products

pdiSDKHelper.exe 0.05 3,212 K 7,796 K 5888 pdiSDKHelper Application Portrait Displays, Inc. (Verified) Portrait Displays

wpCtrl.exe 0.05 4,100 K 7,608 K 4476 Pivot Software Support Application Portrait Displays, Inc. (Verified) Portrait Displays

nvtray.exe 0.05 4,988 K 11,944 K 4624 NVIDIA Settings NVIDIA Corporation (Verified) NVIDIA Corporation

Floater.exe 0.04 2,788 K 6,224 K 4940 Pivot Software Support DLL Portrait Displays, Inc. (Verified) Portrait Displays

DPHelper.exe 0.04 2,356 K 7,896 K 7300 DPHelper Application (Verified) Portrait Displays

IAStorIcon.exe 0.04 23,868 K 30,496 K 7160 IAStorIcon Intel Corporation (Verified) Intel Corporation - Rapid Storage Technology

dllhost.exe 0.04 2,068 K 5,872 K 8108 COM Surrogate Microsoft Corporation (Verified) Microsoft Windows

HookManager.exe 0.04 2,816 K 5,948 K 4104 Context Menu Utility Portrait Displays Inc. (Verified) Portrait Displays

NVDisplay.Container.exe 0.04 12,072 K 26,860 K 356 NVIDIA Container NVIDIA Corporation (Verified) NVIDIA Corporation

chrome.exe 0.04 5,416 K 10,844 K 7140 Google Chrome Google Inc. (Verified) Google Inc

taskhost.exe 0.04 8,860 K 12,860 K 4080 Host Process for Windows Tasks Microsoft Corporation (Verified) Microsoft Windows

chrome.exe 0.04 5,284 K 10,364 K 7072 Google Chrome Google Inc. (Verified) Google Inc

taskeng.exe 0.04 3,096 K 7,328 K 5632 Task Scheduler Engine Microsoft Corporation (Verified) Microsoft Windows

conhost.exe 0.04 2,372 K 5,724 K 4804 Console Window Host Microsoft Corporation (Verified) Microsoft Windows

PrivacyIconClient.exe 0.04 29,804 K 15,748 K 6980 Intel® Management and Security Status Intel Corporation (Verified) Intel Corporation - Embedded Subsystems and IP Blocks Group

RtkNGUI64.exe 0.04 14,084 K 11,960 K 4252 Realtek HD Audio Manager Realtek Semiconductor (Verified) Realtek Semiconductor Corp

DPHelper64.exe 0.04 2,364 K 5,268 K 7368 DPHelper Application (Verified) Portrait Displays

AvastSvc.exe 0.02 133,128 K 51,704 K 1496 Avast Service AVAST Software (Verified) AVAST Software s.r.o.

Vorlan.HomeDJ.Server.exe 0.02 43,568 K 56,296 K 5248 Muzecast Server Vorlan Group, Inc. (Verified) VORLAN Group

aswidsagenta.exe 0.01 23,136 K 35,316 K 3580 Avast Behavior Shield AVAST Software s.r.o. (Verified) AVAST Software s.r.o.

NvTelemetryContainer.exe 0.01 8,352 K 13,836 K 2064 NVIDIA Container NVIDIA Corporation (Verified) NVIDIA Corporation

Vorlan.HomeDJ.WinSrv.exe 0.01 38,236 K 40,616 K 8060 Muzecast Service Vorlan Group, Inc. (Verified) VORLAN Group

SteamService.exe 0.01 7,240 K 12,328 K 4048 Steam Client Service Valve Corporation (Verified) Valve

TwitchUI.exe 0.01 68,224 K 85,052 K 6560 Twitch Twitch Interactive, Inc. (Verified) Twitch Interactive

wmpnetwk.exe 0.01 14,776 K 9,200 K 4416 Windows Media Player Network Sharing Service Microsoft Corporation (Verified) Microsoft Windows

TwitchUI.exe < 0.01 53,244 K 43,612 K 5864 Twitch Twitch Interactive, Inc. (Verified) Twitch Interactive

ijplmsvc.exe < 0.01 1,336 K 4,444 K 1304 Inkjet Printer/Scanner/Fax Extended Survey Program Service (Verified) Canon Inc.

AvastUI.exe < 0.01 16,712 K 25,344 K 4520 Avast Antivirus AVAST Software (Verified) AVAST Software s.r.o.

SearchIndexer.exe < 0.01 30,804 K 20,688 K 4700 Microsoft Windows Search Indexer Microsoft Corporation (Verified) Microsoft Windows

svchost.exe < 0.01 30,824 K 46,256 K 1116 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows

svchost.exe < 0.01 15,132 K 16,528 K 1424 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows

WLIDSVC.EXE < 0.01 7,484 K 16,320 K 2196 Microsoft® Windows Live ID Service Microsoft Corp. (Verified) Microsoft Corporation

svchost.exe < 0.01 6,756 K 14,480 K 1048 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows

svchost.exe < 0.01 14,048 K 16,964 K 1856 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows

conhost.exe < 0.01 1,332 K 3,204 K 7644 Console Window Host Microsoft Corporation (Verified) Microsoft Windows

WmiPrvSE.exe 7,548 K 13,892 K 2508 WMI Provider Host Microsoft Corporation (Verified) Microsoft Windows

WmiPrvSE.exe 3,112 K 6,984 K 2796 WMI Provider Host Microsoft Corporation (Verified) Microsoft Windows

WLIDSVCM.EXE 1,504 K 3,696 K 2528 Microsoft® Windows Live ID Service Monitor Microsoft Corp. (Verified) Microsoft Corporation

winlogon.exe 3,068 K 7,580 K 860 Windows Logon Application Microsoft Corporation (Verified) Microsoft Windows

wininit.exe 1,704 K 4,744 K 772 Windows Start-Up Application Microsoft Corporation (Verified) Microsoft Windows

svchost.exe 23,340 K 20,164 K 1012 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows

svchost.exe 7,052 K 12,408 K 1080 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows

svchost.exe 4,568 K 8,580 K 700 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows

svchost.exe 5,252 K 10,348 K 8096 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows

svchost.exe 3,168 K 6,696 K 1276 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows

svchost.exe 2,560 K 6,240 K 2084 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows

svchost.exe 2,160 K 6,752 K 2164 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows

svchost.exe 5,584 K 11,308 K 2004 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows

spoolsv.exe 7,628 K 14,884 K 1808 Spooler SubSystem App Microsoft Corporation (Verified) Microsoft Windows

smss.exe 556 K 1,248 K 408 Windows Session Manager Microsoft Corporation (Verified) Microsoft Windows

services.exe 6,028 K 10,116 K 828 Services and Controller app Microsoft Corporation (Verified) Microsoft Windows

procexp.exe 2,688 K 7,724 K 1388 Sysinternals Process Explorer Sysinternals - www.sysinternals.com (Verified) Microsoft Corporation

pdisrvc.exe 1,296 K 4,392 K 2092 pdisrvc Portrait Displays, Inc. (Verified) Portrait Displays

NVIDIA Share.exe 44,884 K 61,844 K 5244 NVIDIA Share NVIDIA Corporation (Verified) NVIDIA Corporation

NVDisplay.Container.exe 5,308 K 11,768 K 360 NVIDIA Container NVIDIA Corporation (Verified) NVIDIA Corporation

MusicMagicServer.exe 44,760 K 48,800 K 1364 (No signature was present in the subject)

lsm.exe 2,984 K 4,816 K 880 Local Session Manager Service Microsoft Corporation (Verified) Microsoft Windows

lsass.exe 5,528 K 13,464 K 872 Local Security Authority Process Microsoft Corporation (Verified) Microsoft Windows

LMS.exe 7,444 K 16,152 K 2012 Intel® Local Management Service Intel Corporation (Verified) Intel Corporation - Embedded Subsystems and IP Blocks Group

jusched.exe 2,664 K 5,728 K 4796 Java Update Scheduler Oracle Corporation (Verified) Oracle America

jhi_service.exe 1,744 K 5,120 K 7388 Intel® Dynamic Application Loader Host Interface Intel Corporation (Verified) Intel Corporation - Embedded Subsystems and IP Blocks Group

IPROSetMonitor.exe 2,084 K 6,624 K 1672 Intel® PROSet Monitoring Service Intel Corporation (Verified) Intel® Intel Network Drivers

IAStorDataMgrSvc.exe 33,564 K 44,488 K 2352 IAStorDataSvc Intel Corporation (Verified) Intel Corporation - Rapid Storage Technology

HPSupportSolutionsFrameworkService.exe 33,552 K 30,012 K 6832 HP Support Solutions Framework Service HP Inc. (Verified) HP Inc.

DTSRVC.exe 1,472 K 4,456 K 2040 DTSRVC Portrait Displays, Inc. (Verified) Portrait Displays

conhost.exe 1,704 K 3,932 K 5472 Console Window Host Microsoft Corporation (Verified) Microsoft Windows

conhost.exe 1,328 K 3,192 K 8188 Console Window Host Microsoft Corporation (Verified) Microsoft Windows

chrome.exe 196,184 K 166,844 K 6064 Google Chrome Google Inc. (Verified) Google Inc

chrome.exe 181,420 K 184,896 K 6936 Google Chrome Google Inc. (Verified) Google Inc

chrome.exe 36,388 K 41,320 K 6784 Google Chrome Google Inc. (Verified) Google Inc

audiodg.exe 19,376 K 19,488 K 1184 Windows Audio Device Graph Isolation Microsoft Corporation (Verified) Microsoft Windows

armsvc.exe 1,232 K 4,124 K 1956 Adobe Acrobat Update Service Adobe Systems Incorporated (Verified) Adobe Systems

Edited by Mengsk, 28 June 2017 - 12:42 PM.

[RKinner]

I think you got it that time.  No sign of AVG now.  System Idle is almost 90 % and Interrupts are below 1.4% so it should be able to play games and watch videos without stuttering or lags.

 

Time to clean up:

 

 

 

If we installed Speccy it needs to be uninstalled.  Process Explorer, VEW, AdwCleaner, JRT  FRST and their logs and Speccy's log can just be deleted.

 

Also make sure you have the latest versions of any adobe.com products you use like Shockwave, Flash or Acrobat.  Flash is now the most malware targeted program so it must be kept up to date.  Be careful with Adobe.  They are fond of offering optional downloads like yahoo or Ask toolbars or that worthless McAfee Security Scan.  Go slow and uncheck the optional stuff.

 

Whether you use adobe reader, acrobat or fox-it to read pdf files you need to disable Javascript in the program.  There is an exploit out there now that can use it to get on your PC.  For Adobe Reader:  Start, All Programs, Adobe Reader, Edit, Preferences, Click on Javascript in the left column and uncheck Enable Acrobat Javascript.  OK Close program.  It's the same for Foxit reader except you uncheck Enable Javascript Actions. 

 

 

If you use Chrome/Firefox then get the Ublock Origin  Add-on from https://www.ublock.org/.  For IE go to adblockplus.org  and get the add-on.  (It's actually a program for IE)

 

If Chrome/Firefox is slow loading make sure it only has the current Java add-on.  Then download and run Speedy Fox.

http://www.crystalidea.com/speedyfox.  Close Chrome/Firefox/Skpe. Hit Optimize.   You can run it any time that Chrome/Firefox seems slow starting..

 

To prevent a relatively new phishing attack:  In Firefox, type:

 

about:config

 

in the URL box and hit Enter.  You should get a new page of options (if you get a notice about voiding the warranty just cancel the warning).  In the Search box put in 

 

puny

 

You should only get one option:

network.IDN_show_punycode

We want it to say True but by default it is False so double click on it to toggle from False to True.

Close and restart firefox.

 

To test it you can go to:

 

https://www.xn--80ak6aa92e.com/

 

If the value is false you will see https://www.apple.cominstead of the correct value

 

 

If you are a Facebook user get the FB Purity extension for your browser:

http://www.fbpurity.com/

This will stop all of the suggested pages and ads so that Facebook loads much quicker.

 

 

Be warned:  If you use Limewire, utorrent or any of the other P2P programs you will probably be coming back to the Malware Removal forum.  If you must use P2P then submit any files you get to http://virustotal.combeforeyou open them.

 

Due to a recent rise in the number of Crytolocker infections I am now recommending you install:

 

CryptoPrevent

 

http://www.foolishIT.../cryptoprevent/

 

The free version does not update on its own so you should check for updated versions once in a while. When you install it the default is NONE which is kind of worthless so change it to Standard or default. If you have problems after installing CryptoPrevent you can just uninstall it.

 

If you have a router, log on to it today and change the default password!  If using a Wireless router you really should be using encryption on the link.  Use the strongest (newest) encryption method that your router and PC wireless adapter support especially if you own a business.  See http://www.king5.com...0637284.htmlandhttp://www.seattlepi...ted-1344185.php for why encryption is important.  If you don't know how, visit the router maker's website.  They all have detailed step by step instructions or a wizard you can download.

 

Special note on Java.  Old Java versions should be removed after first clearing the Java Cache by following the instructions in:

http://www.java.com/...lugin_cache.xml

Then remove the old versions by going to Control Panel, Programs and Features and Uninstall all Java programs which are not Java Version 7 update 25 or better.  These may call themselves: Java Runtime, Runtime Environment, Runtime, JRE, Java Virtual Machine, Virtual Machine, Java VM, JVM, VM, J2RE, J2SE.  Get the latest version from Java.com.  They will usually attempt to foist some garbage like the Ask toolbar, Yahoo toolbar or McAfee Security Scan on you as part of the download.  Just uncheck the garbage before the download (or install) starts.  If you use a 64-bit browser and want the 64-bit version of Java you need to use it to visit java.com.

Due to multiple security problems with Java we are now recommending that it not be installed unless you absolutely know you need it.  IF that is the case then go to Control Panel, Java, Security and slide it up to the highest level.  OK.

[Mengsk]

Before I do this step I wanted to mention that I played Starcraft 2 again and all my actions were delayed, but not laggy or audio stuttering. So I'd click and it would take like a second to respond to any command, do you have any idea of what would be causing this?

[RKinner]

Does the game use the Internet?  If so run the speed test: http://speedtest.att.com/speedtest/ Is that about what you pay for?  What Letency does it say you have int he first part of the test?

 

If the Internet is not involved then run Process Explorer and make a new log while the game is playing and lagging

[Mengsk]

Its an online game and I play with a wired connection.
 

• Download Speed  29.3 Mbps (3662.5 KB/sec transfer rate)
• Upload Speed  11.97 Mbps (1496.3 KB/sec transfer rate)
• Latency  12 ms

[RKinner]

Looks pretty good.  Is that about what you pay for?   Try making a Process Explorer log while the game is up.  Let's see if anything is slowing you down.

[Mengsk]

Its still choppy, too slow to play in. Its so strange that I was played this game fine like a week prior.
 

Process CPU Private Bytes Working Set PID Description Company Name Verified Signer

System Idle Process 69.11 0 K 24 K 0

SC2_x64.exe 25.22 2,996,900 K 2,899,664 K 7736 StarCraft II Blizzard Entertainment, Inc. (Verified) Blizzard Entertainment

procexp64.exe 1.34 32,232 K 52,724 K 1220 Sysinternals Process Explorer Sysinternals - www.sysinternals.com (Verified) Microsoft Corporation

Interrupts 0.52 0 K 0 K n/a Hardware Interrupts and DPCs

WmiPrvSE.exe 0.58 9,484 K 17,656 K 2508 WMI Provider Host Microsoft Corporation (Verified) Microsoft Windows

Battle.net.exe 0.46 219,020 K 225,940 K 7876 Blizzard App Blizzard Entertainment (Verified) Blizzard Entertainment

dwm.exe 0.26 55,512 K 93,016 K 1612 Desktop Window Manager Microsoft Corporation (Verified) Microsoft Windows

winamp.exe 0.35 147,804 K 160,284 K 5328 Winamp Nullsoft, Inc. (Verified) Nullsoft Inc.

csrss.exe 0.26 3,908 K 7,988 K 780 Client Server Runtime Process Microsoft Corporation (Verified) Microsoft Windows

audiodg.exe 0.27 29,348 K 28,760 K 624 Windows Audio Device Graph Isolation Microsoft Corporation (Verified) Microsoft Windows

dthtml.exe 0.25 9,348 K 19,496 K 3172 HP My Display Portrait Displays, Inc (Verified) Portrait Displays

System 0.17 184 K 2,760 K 4

Steam.exe 0.19 47,024 K 68,136 K 4580 Steam Client Bootstrapper Valve Corporation (Verified) Valve

Agent.exe 0.21 40,436 K 21,636 K 9416 Blizzard Update Agent Blizzard Entertainment (Verified) Blizzard Entertainment

AvastUI.exe 0.17 19,152 K 40,104 K 4520 Avast Antivirus AVAST Software (Verified) AVAST Software s.r.o.

chrome.exe 0.17 211,024 K 278,316 K 8708 Google Chrome Google Inc. (Verified) Google Inc

Vorlan.HomeDJ.SysTray.exe 0.06 20,056 K 19,672 K 3984 Vorlan.HomeDJ.SysTray Vorlan Group, Inc. (No signature was present in the subject) Vorlan Group, Inc.

svchost.exe 0.17 36,672 K 51,956 K 1116 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows

nvspcaps64.exe 0.11 127,012 K 79,600 K 4244 NVIDIA Capture Server NVIDIA Corporation (Verified) NVIDIA Corporation

steamwebhelper.exe 0.08 20,716 K 35,536 K 4896 Steam Client WebHelper Valve Corporation (Verified) Valve

explorer.exe 0.04 42,176 K 62,492 K 4012 Windows Explorer Microsoft Corporation (Verified) Microsoft Windows

Battle.net Helper.exe 0.04 68,052 K 72,648 K 3536 (Verified) Blizzard Entertainment

svchost.exe 0.05 5,648 K 11,064 K 996 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows

aswidsagenta.exe 0.01 27,744 K 42,236 K 3580 Avast Behavior Shield AVAST Software s.r.o. (Verified) AVAST Software s.r.o.

chrome.exe 0.03 325,656 K 289,708 K 9080 Google Chrome Google Inc. (Verified) Google Inc

NVIDIA Web Helper.exe 0.03 33,896 K 50,172 K 5532 NVIDIA Web Helper Service Node.js (Verified) NVIDIA Corporation

nvcontainer.exe 0.03 9,112 K 23,596 K 1936 NVIDIA Container NVIDIA Corporation (Verified) NVIDIA Corporation

taskhost.exe 0.01 9,152 K 14,256 K 4080 Host Process for Windows Tasks Microsoft Corporation (Verified) Microsoft Windows

nvsphelper64.exe 0.03 3,620 K 10,536 K 5708 NVIDIA ShadowPlay Helper NVIDIA Corporation (Verified) NVIDIA Corporation

Snip.exe 0.03 72,448 K 76,604 K 4660 Snip Microsoft Corporation (Verified) Microsoft Corporation

nvcontainer.exe 0.03 31,488 K 41,108 K 3820 NVIDIA Container NVIDIA Corporation (Verified) NVIDIA Corporation

XBoxStat.exe 0.02 3,672 K 8,568 K 4328 XBoxStat.exe Microsoft Corporation (Verified) Microsoft Corporation

iusb3mon.exe 0.02 2,640 K 6,628 K 4212 iusb3mon Intel Corporation (Verified) Intel Corporation - Software and Firmware Products

WzPreloader.exe 0.02 14,708 K 14,404 K 5008 WinZip Preloader WinZip Computing, S.L. (Verified) WinZip Computing LLC

pdiSDKHelper.exe 0.02 3,212 K 7,796 K 5888 pdiSDKHelper Application Portrait Displays, Inc. (Verified) Portrait Displays

mbamtray.exe 0.03 18,540 K 27,780 K 4372 Malwarebytes Tray Application Malwarebytes (Verified) Malwarebytes Corporation

wpCtrl.exe 0.02 4,100 K 7,688 K 4476 Pivot Software Support Application Portrait Displays, Inc. (Verified) Portrait Displays

Floater.exe 0.02 2,788 K 6,304 K 4940 Pivot Software Support DLL Portrait Displays, Inc. (Verified) Portrait Displays

IAStorIcon.exe 0.02 23,876 K 30,628 K 7160 IAStorIcon Intel Corporation (Verified) Intel Corporation - Rapid Storage Technology

Battle.net Helper.exe 0.02 38,336 K 58,428 K 8540 (Verified) Blizzard Entertainment

NVIDIA Share.exe 0.02 21,652 K 46,000 K 5756 NVIDIA Share NVIDIA Corporation (Verified) NVIDIA Corporation

NVDisplay.Container.exe 0.01 12,232 K 27,308 K 356 NVIDIA Container NVIDIA Corporation (Verified) NVIDIA Corporation

DPHelper64.exe 0.02 2,364 K 5,268 K 7368 DPHelper Application (Verified) Portrait Displays

dllhost.exe 0.02 2,076 K 5,904 K 8108 COM Surrogate Microsoft Corporation (Verified) Microsoft Windows

DPHelper.exe 0.02 2,356 K 7,896 K 7300 DPHelper Application (Verified) Portrait Displays

chrome.exe 0.02 4,396 K 9,460 K 8780 Google Chrome Google Inc. (Verified) Google Inc

HookManager.exe 0.02 2,816 K 5,948 K 4104 Context Menu Utility Portrait Displays Inc. (Verified) Portrait Displays

RtkNGUI64.exe 0.02 14,324 K 12,408 K 4252 Realtek HD Audio Manager Realtek Semiconductor (Verified) Realtek Semiconductor Corp

conhost.exe 0.02 2,372 K 5,816 K 3232 Console Window Host Microsoft Corporation (Verified) Microsoft Windows

PrivacyIconClient.exe 0.01 30,024 K 16,136 K 6980 Intel® Management and Security Status Intel Corporation (Verified) Intel Corporation - Embedded Subsystems and IP Blocks Group

nvtray.exe 0.01 4,964 K 11,976 K 4624 NVIDIA Settings NVIDIA Corporation (Verified) NVIDIA Corporation

chrome.exe 0.01 4,488 K 9,980 K 7272 Google Chrome Google Inc. (Verified) Google Inc

SearchIndexer.exe 0.01 32,184 K 22,096 K 4700 Microsoft Windows Search Indexer Microsoft Corporation (Verified) Microsoft Windows

chrome.exe 0.01 188,608 K 209,416 K 6760 Google Chrome Google Inc. (Verified) Google Inc

AvastSvc.exe < 0.01 169,296 K 43,144 K 1496 Avast Service AVAST Software (Verified) AVAST Software s.r.o.

svchost.exe < 0.01 16,588 K 18,820 K 1424 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows

lsass.exe < 0.01 5,968 K 14,288 K 872 Local Security Authority Process Microsoft Corporation (Verified) Microsoft Windows

SteamService.exe < 0.01 7,244 K 12,332 K 4048 Steam Client Service Valve Corporation (Verified) Valve

NVIDIA Share.exe < 0.01 58,832 K 72,716 K 5244 NVIDIA Share NVIDIA Corporation (Verified) NVIDIA Corporation

svchost.exe 13,556 K 16,652 K 1856 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows

chrome.exe < 0.01 747,728 K 749,724 K 6640 Google Chrome Google Inc. (Verified) Google Inc

svchost.exe 8,496 K 15,860 K 1080 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows

Vorlan.HomeDJ.Server.exe < 0.01 43,684 K 54,872 K 6044 Muzecast Server Vorlan Group, Inc. (Verified) VORLAN Group

WLIDSVC.EXE < 0.01 7,484 K 16,432 K 2196 Microsoft® Windows Live ID Service Microsoft Corp. (Verified) Microsoft Corporation

svchost.exe < 0.01 7,296 K 13,392 K 8096 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows

Vorlan.HomeDJ.WinSrv.exe < 0.01 37,012 K 39,800 K 8060 Muzecast Service Vorlan Group, Inc. (Verified) VORLAN Group

MBAMService.exe < 0.01 89,804 K 92,688 K 2300 Malwarebytes Service Malwarebytes (Verified) Malwarebytes Corporation

wmpnetwk.exe 16,880 K 16,312 K 4416 Windows Media Player Network Sharing Service Microsoft Corporation (Verified) Microsoft Windows

WLIDSVCM.EXE 1,504 K 3,696 K 2528 Microsoft® Windows Live ID Service Monitor Microsoft Corp. (Verified) Microsoft Corporation

winlogon.exe 3,068 K 7,600 K 860 Windows Logon Application Microsoft Corporation (Verified) Microsoft Windows

wininit.exe 1,704 K 4,744 K 772 Windows Start-Up Application Microsoft Corporation (Verified) Microsoft Windows

svchost.exe 5,296 K 9,272 K 700 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows

svchost.exe 7,852 K 15,992 K 1048 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows

svchost.exe 24,636 K 21,360 K 1012 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows

svchost.exe 2,156 K 6,744 K 2164 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows

svchost.exe 2,580 K 6,252 K 2084 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows

svchost.exe 3,840 K 8,448 K 1276 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows

svchost.exe 5,788 K 11,648 K 2004 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows

spoolsv.exe 7,696 K 14,968 K 1808 Spooler SubSystem App Microsoft Corporation (Verified) Microsoft Windows

smss.exe 556 K 1,248 K 408 Windows Session Manager Microsoft Corporation (Verified) Microsoft Windows

services.exe 6,648 K 10,796 K 828 Services and Controller app Microsoft Corporation (Verified) Microsoft Windows

procexp.exe 2,672 K 7,748 K 4348 Sysinternals Process Explorer Sysinternals - www.sysinternals.com (Verified) Microsoft Corporation

pdisrvc.exe 1,296 K 4,392 K 2092 pdisrvc Portrait Displays, Inc. (Verified) Portrait Displays

NvTelemetryContainer.exe 8,532 K 14,024 K 2064 NVIDIA Container NVIDIA Corporation (Verified) NVIDIA Corporation

NVDisplay.Container.exe 5,492 K 11,964 K 360 NVIDIA Container NVIDIA Corporation (Verified) NVIDIA Corporation

MusicMagicServer.exe 44,736 K 48,792 K 8600 (No signature was present in the subject)

lsm.exe 3,196 K 4,952 K 880 Local Session Manager Service Microsoft Corporation (Verified) Microsoft Windows

LMS.exe 7,452 K 16,180 K 2012 Intel® Local Management Service Intel Corporation (Verified) Intel Corporation - Embedded Subsystems and IP Blocks Group

jusched.exe 5,368 K 13,328 K 4796 Java Update Scheduler Oracle Corporation (Verified) Oracle America

jhi_service.exe 1,752 K 5,128 K 7388 Intel® Dynamic Application Loader Host Interface Intel Corporation (Verified) Intel Corporation - Embedded Subsystems and IP Blocks Group

IPROSetMonitor.exe 2,112 K 6,656 K 1672 Intel® PROSet Monitoring Service Intel Corporation (Verified) Intel® Intel Network Drivers

ijplmsvc.exe 1,404 K 4,492 K 1304 Inkjet Printer/Scanner/Fax Extended Survey Program Service (Verified) Canon Inc.

IAStorDataMgrSvc.exe 33,692 K 44,760 K 2352 IAStorDataSvc Intel Corporation (Verified) Intel Corporation - Rapid Storage Technology

HPSupportSolutionsFrameworkService.exe 33,580 K 30,092 K 4380 HP Support Solutions Framework Service HP Inc. (Verified) HP Inc.

DTSRVC.exe < 0.01 1,472 K 4,460 K 2040 DTSRVC Portrait Displays, Inc. (Verified) Portrait Displays

csrss.exe < 0.01 3,168 K 5,704 K 688 Client Server Runtime Process Microsoft Corporation (Verified) Microsoft Windows

conhost.exe 1,328 K 3,200 K 9116 Console Window Host Microsoft Corporation (Verified) Microsoft Windows

conhost.exe 1,704 K 3,932 K 5472 Console Window Host Microsoft Corporation (Verified) Microsoft Windows

conhost.exe 1,332 K 3,196 K 8992 Console Window Host Microsoft Corporation (Verified) Microsoft Windows

chrome.exe 52,916 K 56,804 K 8768 Google Chrome Google Inc. (Verified) Google Inc

armsvc.exe 1,240 K 4,136 K 1956 Adobe Acrobat Update Service Adobe Systems Incorporated (Verified) Adobe Systems