[tl79]

I ran the tweaking program. rebooted. ran the chipset program and got the same message, "unknown error".  

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I expect C:\windows\Temp\temp51577.reg is from Tweaking.

 

What does Process Explorer look like after running All In One?

[RKinner]

I expect C:\windows\Temp\temp51577.reg is from Tweaking.

 

What does Process Explorer look like after running All In One?

[tl79]

Process CPU Private Bytes Working Set PID Description Company Name Verified Signer

System Idle Process 56.61 0 K 4 K 0

procexp64.exe 25.28 22,988 K 55,352 K 1976 Sysinternals Process Explorer Sysinternals - www.sysinternals.com (Verified) Microsoft Corporation

svchost.exe 4.14 74,032 K 85,524 K 332 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

Interrupts 4.09 0 K 0 K n/a Hardware Interrupts and DPCs

dwm.exe 3.33 45,780 K 32,308 K 4496 Desktop Window Manager Microsoft Corporation (Verified) Microsoft Windows

System 2.35 132 K 1,264 K 4

SynTPEnh.exe 1.58 4,780 K 17,836 K 6052 Synaptics TouchPad 64-bit Enhancements Synaptics Incorporated (Verified) Synaptics Incorporated

csrss.exe 0.86 2,200 K 6,360 K 3516 Client Server Runtime Process Microsoft Corporation (Verified) Microsoft Windows Publisher

chrome.exe 0.44 80,164 K 130,768 K 688 Google Chrome Google Inc. (Verified) Google Inc

explorer.exe 0.42 27,056 K 74,416 K 4600 Windows Explorer Microsoft Corporation (Verified) Microsoft Windows

RuntimeBroker.exe 0.17 6,908 K 24,788 K 4140 Runtime Broker Microsoft Corporation (Verified) Microsoft Windows

svchost.exe 0.14 5,128 K 11,132 K 2516 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

chrome.exe 0.13 57,688 K 104,864 K 6972 Google Chrome Google Inc. (Verified) Google Inc

svchost.exe 0.11 8,804 K 21,672 K 1104 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

AvastSvc.exe 0.11 87,444 K 40,120 K 1732 Avast Service AVAST Software (Verified) AVAST Software s.r.o.

svchost.exe 0.08 17,656 K 25,612 K 444 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 0.06 9,580 K 23,492 K 788 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

AvastUI.exe 0.03 14,652 K 10,452 K 5992 Avast Antivirus AVAST Software (Verified) AVAST Software s.r.o.

svchost.exe 0.02 6,788 K 19,956 K 1548 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

aswidsagenta.exe 0.02 21,776 K 36,652 K 4468 Avast Behavior Shield AVAST Software s.r.o. (Verified) AVAST Software s.r.o.

sihost.exe 0.01 4,556 K 19,336 K 6412 Shell Infrastructure Host Microsoft Corporation (Verified) Microsoft Windows

svchost.exe < 0.01 7,748 K 21,856 K 2340 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

stacsv64.exe < 0.01 2,136 K 9,124 K 1224 IDT PC Audio IDT, Inc. (Verified) Microsoft Windows Hardware Compatibility Publisher

WR_Tray_Icon.exe 2,172 K 6,856 K 5216 Tweaking.com - Windows Repair Tray Icon Tweaking.com (Verified) Tweaking LLC

WmiPrvSE.exe 2,928 K 9,948 K 932 WMI Provider Host Microsoft Corporation (Verified) Microsoft Windows

WmiPrvSE.exe 2,408 K 9,012 K 5584 WMI Provider Host Microsoft Corporation (Verified) Microsoft Windows

wlanext.exe 1,500 K 6,056 K 1784 Windows Wireless LAN 802.11 Extensibility Framework Microsoft Corporation (Verified) Microsoft Windows

winlogon.exe 2,416 K 8,272 K 7044 Windows Logon Application Microsoft Corporation (Verified) Microsoft Windows

wininit.exe 1,456 K 5,396 K 592 Windows Start-Up Application Microsoft Corporation (Verified) Microsoft Windows Publisher

taskhostw.exe 5,948 K 17,504 K 1336 Host Process for Windows Tasks Microsoft Corporation (Verified) Microsoft Windows

SynTPHelper.exe 1,124 K 4,600 K 4348 Synaptics Pointing Device Helper Synaptics Incorporated (Verified) Synaptics Incorporated

SynTPEnhService.exe 1,064 K 4,228 K 2568 64-bit Synaptics Pointing Enhance Service Synaptics Incorporated (Verified) Synaptics Incorporated

svchost.exe 34,812 K 62,888 K 1008 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 4,632 K 9,700 K 840 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 11,376 K 23,508 K 68 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 5,048 K 16,188 K 1640 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 3,312 K 11,336 K 1528 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 7,388 K 17,744 K 1256 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 2,536 K 9,636 K 1392 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 4,176 K 19,112 K 6100 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

sttray64.exe 6,552 K 18,604 K 2544 IDT PC Audio IDT, Inc. (Verified) Microsoft Windows Hardware Compatibility Publisher

spoolsv.exe 5,692 K 14,440 K 1892 Spooler SubSystem App Microsoft Corporation (Verified) Microsoft Windows

smss.exe 472 K 1,208 K 384 Windows Session Manager Microsoft Corporation (Verified) Microsoft Windows Publisher

smartscreen.exe 8,576 K 14,944 K 4664 SmartScreen Microsoft Corporation (Verified) Microsoft Windows

ShellExperienceHost.exe Suspended 19,396 K 53,172 K 4720 Windows Shell Experience Host Microsoft Corporation (Verified) Microsoft Windows

services.exe 4,176 K 8,280 K 708 Services and Controller app Microsoft Corporation (Verified) Microsoft Windows Publisher

SearchUI.exe Suspended 48,992 K 97,008 K 2804 Search and Cortana application Microsoft Corporation (Verified) Microsoft Windows

SearchIndexer.exe 23,312 K 22,800 K 3384 Microsoft Windows Search Indexer Microsoft Corporation (Verified) Microsoft Windows

procexp.exe 3,124 K 10,596 K 2908 Sysinternals Process Explorer Sysinternals - www.sysinternals.com (Verified) Microsoft Corporation

Memory Compression 60 K 2,804 K 2680

lsass.exe 5,552 K 14,004 K 716 Local Security Authority Process Microsoft Corporation (Verified) Microsoft Windows Publisher

fontdrvhost.exe 828 K 3,420 K 5996 Usermode Font Driver Host Microsoft Corporation (Verified) Microsoft Windows

csrss.exe 1,740 K 4,744 K 520 Client Server Runtime Process Microsoft Corporation (Verified) Microsoft Windows Publisher

conhost.exe 1,200 K 5,108 K 1800 Console Window Host Microsoft Corporation (Verified) Microsoft Windows

chrome.exe 82,560 K 123,808 K 984 Google Chrome Google Inc. (Verified) Google Inc

chrome.exe 48,792 K 88,512 K 6684 Google Chrome Google Inc. (Verified) Google Inc

chrome.exe 2,488 K 10,116 K 6136 Google Chrome Google Inc. (Verified) Google Inc

chrome.exe 2,472 K 9,424 K 6308 Google Chrome Google Inc. (Verified) Google Inc

BrYNSvc.exe 2,184 K 9,136 K 6252 BrYNCSvc Brother Industries, Ltd. (No signature was present in the subject) Brother Industries, Ltd.

backgroundTaskHost.exe Suspended 10,264 K 30,752 K 5844 Background Task Host Microsoft Corporation (Verified) Microsoft Windows

audiodg.exe 7,436 K 13,340 K 1560 Windows Audio Device Graph Isolation Microsoft Corporation (Verified) Microsoft Windows

armsvc.exe 1,480 K 6,408 K 2324 Adobe Acrobat Update Service Adobe Systems Incorporated (Verified) Adobe Systems

ApplicationFrameHost.exe 4,616 K 19,852 K 3408 Application Frame Host Microsoft Corporation (Verified) Microsoft Windows

agr64svc.exe 628 K 2,748 K 2312 LSI Soft Modem Call Progress Service LSI Corporation (Verified) Microsoft Windows Hardware Compatibility Publisher

AESTSr64.exe 644 K 2,856 K 2304 Andrea filters APO access service (64-bit) Andrea Electronics Corporation (Verified) Microsoft Windows Hardware Compatibility Publisher

[RKinner]

Try setting the laptop to High Performance.  Search for 

 

power options

 

hit Enter.

 

If you don't see High Performance, it's hiding under Show Additional Plans.

 

 

 

Does that make any difference to Interrupts?

 

See if you can get a battery report:

 

https://www.windowsc...port-windows-10

 

I don't think the forum will let you post .html files but you should be able to change the extension from html to txt and then attach it.  (Or you can zip it up using the free 7-zip http://www.7-zip.org/ )

 

As long as the weather holds (Warren VT) I'm going to be gone most days.

[tl79]

Switched to High Performance:

 

Process CPU Private Bytes Working Set PID Description Company Name Verified Signer

System Idle Process 68.32 0 K 4 K 0

procexp64.exe 23.68 22,680 K 54,368 K 5856 Sysinternals Process Explorer Sysinternals - www.sysinternals.com (Verified) Microsoft Corporation

dwm.exe 3.29 44,692 K 32,196 K 3588 Desktop Window Manager Microsoft Corporation (Verified) Microsoft Windows

System 1.73 132 K 1,272 K 4

Interrupts 1.47 0 K 0 K n/a Hardware Interrupts and DPCs

csrss.exe 0.75 1,988 K 6,104 K 6032 Client Server Runtime Process Microsoft Corporation (Verified) Microsoft Windows Publisher

explorer.exe 0.30 29,936 K 80,380 K 3116 Windows Explorer Microsoft Corporation (Verified) Microsoft Windows

svchost.exe 0.16 5,104 K 11,116 K 2516 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

AvastSvc.exe 0.11 84,756 K 40,612 K 1732 Avast Service AVAST Software (Verified) AVAST Software s.r.o.

csrss.exe 0.05 1,684 K 4,740 K 520 Client Server Runtime Process Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 0.04 69,128 K 80,676 K 332 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

AvastUI.exe 0.03 14,612 K 10,424 K 5360 Avast Antivirus AVAST Software (Verified) AVAST Software s.r.o.

svchost.exe 0.02 11,944 K 24,204 K 68 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 0.02 9,556 K 23,544 K 788 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

aswidsagenta.exe 0.01 22,032 K 36,668 K 4468 Avast Behavior Shield AVAST Software s.r.o. (Verified) AVAST Software s.r.o.

SynTPEnh.exe 0.01 4,772 K 17,852 K 188 Synaptics TouchPad 64-bit Enhancements Synaptics Incorporated (Verified) Synaptics Incorporated

stacsv64.exe < 0.01 2,136 K 9,092 K 1224 IDT PC Audio IDT, Inc. (Verified) Microsoft Windows Hardware Compatibility Publisher

Memory Compression < 0.01 68 K 5,076 K 2680

WmiPrvSE.exe 2,536 K 8,788 K 3308 WMI Provider Host Microsoft Corporation (Verified) Microsoft Windows

wlanext.exe 1,500 K 6,056 K 1784 Windows Wireless LAN 802.11 Extensibility Framework Microsoft Corporation (Verified) Microsoft Windows

winlogon.exe 2,412 K 8,272 K 6424 Windows Logon Application Microsoft Corporation (Verified) Microsoft Windows

wininit.exe 1,488 K 5,448 K 592 Windows Start-Up Application Microsoft Corporation (Verified) Microsoft Windows Publisher

taskhostw.exe 6,276 K 18,908 K 5064 Host Process for Windows Tasks Microsoft Corporation (Verified) Microsoft Windows

SynTPHelper.exe 1,132 K 4,600 K 6088 Synaptics Pointing Device Helper Synaptics Incorporated (Verified) Synaptics Incorporated

SynTPEnhService.exe 1,064 K 4,228 K 2568 64-bit Synaptics Pointing Enhance Service Synaptics Incorporated (Verified) Synaptics Incorporated

svchost.exe 34,720 K 62,732 K 1008 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 17,720 K 25,720 K 444 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 7,612 K 17,836 K 1256 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 4,860 K 9,932 K 840 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 8,924 K 21,716 K 1104 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 5,048 K 16,184 K 1640 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 3,304 K 11,328 K 1528 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 4,172 K 19,096 K 3060 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 2,548 K 9,652 K 1392 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 6,904 K 20,056 K 1548 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 7,608 K 21,552 K 2340 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 2,164 K 7,284 K 3672 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 1,740 K 6,504 K 3912 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

sttray64.exe 6,548 K 18,632 K 4536 IDT PC Audio IDT, Inc. (Verified) Microsoft Windows Hardware Compatibility Publisher

spoolsv.exe 5,672 K 14,412 K 1892 Spooler SubSystem App Microsoft Corporation (Verified) Microsoft Windows

smss.exe 404 K 1,184 K 384 Windows Session Manager Microsoft Corporation (Verified) Microsoft Windows Publisher

smartscreen.exe 8,476 K 14,848 K 4672 SmartScreen Microsoft Corporation (Verified) Microsoft Windows

sihost.exe 4,516 K 19,144 K 1428 Shell Infrastructure Host Microsoft Corporation (Verified) Microsoft Windows

ShellExperienceHost.exe Suspended 19,280 K 53,284 K 5736 Windows Shell Experience Host Microsoft Corporation (Verified) Microsoft Windows

services.exe 4,172 K 8,288 K 708 Services and Controller app Microsoft Corporation (Verified) Microsoft Windows Publisher

SearchUI.exe Suspended 79,124 K 138,516 K 5956 Search and Cortana application Microsoft Corporation (Verified) Microsoft Windows

SearchProtocolHost.exe 2,444 K 8,512 K 5088 Microsoft Windows Search Protocol Host Microsoft Corporation (Verified) Microsoft Windows

SearchIndexer.exe 28,744 K 29,660 K 3384 Microsoft Windows Search Indexer Microsoft Corporation (Verified) Microsoft Windows

SearchFilterHost.exe 3,992 K 9,988 K 6536 Microsoft Windows Search Filter Host Microsoft Corporation (Verified) Microsoft Windows

RuntimeBroker.exe 8,796 K 31,640 K 3196 Runtime Broker Microsoft Corporation (Verified) Microsoft Windows

procexp.exe 3,192 K 10,640 K 4436 Sysinternals Process Explorer Sysinternals - www.sysinternals.com (Verified) Microsoft Corporation

lsass.exe 5,672 K 14,476 K 716 Local Security Authority Process Microsoft Corporation (Verified) Microsoft Windows Publisher

fontdrvhost.exe 824 K 3,420 K 7132 Usermode Font Driver Host Microsoft Corporation (Verified) Microsoft Windows

dllhost.exe 2,192 K 9,676 K 4480 COM Surrogate Microsoft Corporation (Verified) Microsoft Windows

conhost.exe 1,200 K 5,108 K 1800 Console Window Host Microsoft Corporation (Verified) Microsoft Windows

BrYNSvc.exe 2,184 K 9,124 K 6252 BrYNCSvc Brother Industries, Ltd. (No signature was present in the subject) Brother Industries, Ltd.

audiodg.exe 7,100 K 13,348 K 1560 Windows Audio Device Graph Isolation Microsoft Corporation (Verified) Microsoft Windows

armsvc.exe 1,480 K 6,408 K 2324 Adobe Acrobat Update Service Adobe Systems Incorporated (Verified) Adobe Systems

agr64svc.exe 628 K 2,748 K 2312 LSI Soft Modem Call Progress Service LSI Corporation (Verified) Microsoft Windows Hardware Compatibility Publisher

AESTSr64.exe 644 K 2,856 K 2304 Andrea filters APO access service (64-bit) Andrea Electronics Corporation (Verified) Microsoft Windows Hardware Compatibility Publisher

[tl79]

Battery report:

Attached Files

•  battery_report.zip   7.12KB   461 downloads

[RKinner]

That made a big difference.   I expect we can live with that.  Wonder what it looks like without the battery now?

 

The battery report shows it discharges rather quickly but from what I read even with the 12 cell battery it doesn't last but 4-6 hours.  It doesn't really look like the battery is that bad but if you do decide to replace the battery then either the 

 

CWK® 12 Cell 8800mAh High-Capacity Battery for HP Pavilion dv5-1030 dv5-1241la dv6-1334us dv6-1359wm HP G50-211CA G60-507DX G60-642NR G61-301TU HP G60-443NR G60-600 G60-645NR G61-336NR G61-429WM HP Pavilion dv4 dv4t dv5-1002nr dv5t dv5z dv6t HP Pavilion dv4-2049wm dv5-1099xx dv6-1203tx dv6-2175tx HP Pavilion dv5-2075nr dv5-2138ca dv6-6184ca g6-1b23ca HP/Compaq 462890-542 hstnn-ub73 LAPTOP BATTERY fits HP DV4 DV5 CQ50 CQ60 484170-001 new HP/Compaq 462890-421 485041-003

 

Price: $29.98 + $4.99 shipping on Amazon

 

or the 

 

HP Pavilion DV6-1334US Laptop Battery - Premium Bavvo 12-cell Li-ion Battery

Price: $34.98 & FREE Shipping

 

would be my choice.  A bit heavier than the standard battery but should hold a charge longer.

 

I'm starting to wonder if the power adapter is a bit on the weak side.  What is the part number?

[tl79]

Battery adapter is 463958-001.  Would you like me to try running on just the adapter and do a process explorer?  

 

Thanks for the battery info!

[RKinner]

OK.

 

Does the power adapter get hot?

 

You might want to try:

DJW 90W AC Adapter/Power Supply&Cord For HP P/N 693711-001 693712-001 744893-001 609939-001 ED495AA 463958-001 463955-001 677774-002 KG298AA#AB NW199AA#ABA PPP009L 463958-001 463552-002 391173-001

3.4 out of 5 stars    11 customer reviews  

Price: $10.99 FREE Shipping for Prime members Details

 

Major complaints with the above seem to be the AC cord being too short.  This is a 90W unit so stronger than your current 65W.  It's possible that the battery is OK but the power unit is marginal and has trouble charging the battery and running the laptop.

[tl79]

No, the adapter does not seem hot and it's been plugged in and charging for about 1/2 hour or more.  Is it okay to use the increased wattage (90 vs 65)?

[RKinner]

Perfectly OK. 

[tl79]

Thank you for all of your help!