Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

"Bitmotion-New Tab" added in Chrome (can't get rid of it&#


  • Please log in to reply

#166
tl79

tl79

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 178 posts

In msconfig there IS HP Service running...I don't know if that's the same thing. Nothing from HP in startup.  Should I just go into file manager and delete the file?


  • 0

Advertisements


#167
tl79

tl79

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 178 posts

procexp:

 

Process CPU Private Bytes Working Set PID Description Company Name Verified Signer
System Idle Process 60.57 0 K 4 K 0
procexp64.exe 20.32 23,212 K 54,996 K 2868 Sysinternals Process Explorer Sysinternals - www.sysinternals.com (Verified) Microsoft Corporation
dwm.exe 5.89 43,060 K 34,060 K 764 Desktop Window Manager Microsoft Corporation (Verified) Microsoft Windows
Interrupts 4.21 0 K 0 K n/a Hardware Interrupts and DPCs
System 3.01 144 K 3,120 K 4
csrss.exe 1.92 1,980 K 5,192 K 5472 Client Server Runtime Process Microsoft Corporation (Verified) Microsoft Windows Publisher
SynTPEnh.exe 1.54 4,808 K 17,876 K 2392 Synaptics TouchPad 64-bit Enhancements Synaptics Incorporated (Verified) Synaptics Incorporated
AvastSvc.exe 0.96 84,444 K 41,064 K 1688 Avast Service AVAST Software (Verified) AVAST Software s.r.o.
chrome.exe 0.52 88,180 K 133,196 K 4676 Google Chrome Google Inc. (Verified) Google Inc
explorer.exe 0.35 26,016 K 71,392 K 5820 Windows Explorer Microsoft Corporation (Verified) Microsoft Windows
svchost.exe 0.13 9,828 K 16,272 K 720 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
chrome.exe 0.13 68,740 K 108,104 K 968 Google Chrome Google Inc. (Verified) Google Inc
svchost.exe 0.10 5,420 K 6,064 K 2568 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
services.exe 0.08 3,336 K 5,020 K 644 Services and Controller app Microsoft Corporation (Verified) Microsoft Windows Publisher
reader_sl.exe 0.07 1,648 K 6,348 K 2076 Adobe Acrobat SpeedLauncher Adobe Systems Incorporated (Verified) Adobe Systems
AvastUI.exe 0.07 18,120 K 24,792 K 3144 Avast Antivirus AVAST Software (Verified) AVAST Software s.r.o.
svchost.exe 0.05 14,848 K 17,296 K 304 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
aswidsagenta.exe 0.02 19,976 K 24,680 K 4104 Avast Behavior Shield AVAST Software s.r.o. (Verified) AVAST Software s.r.o.
chrome.exe 0.01 52,516 K 87,584 K 2300 Google Chrome Google Inc. (Verified) Google Inc
taskhostw.exe 0.01 5,964 K 17,932 K 2404 Host Process for Windows Tasks Microsoft Corporation (Verified) Microsoft Windows
svchost.exe < 0.01 68,612 K 69,432 K 400 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
stacsv64.exe < 0.01 2,120 K 4,344 K 1232 IDT PC Audio IDT, Inc. (Verified) Microsoft Windows Hardware Compatibility Publisher
hpservice.exe < 0.01 1,280 K 2,340 K 1384 HpService Hewlett-Packard Company (Verified) Hewlett-Packard Company
WmiPrvSE.exe 2,520 K 8,652 K 5404 WMI Provider Host Microsoft Corporation (Verified) Microsoft Windows
wlanext.exe 1,460 K 2,496 K 1832 Windows Wireless LAN 802.11 Extensibility Framework Microsoft Corporation (Verified) Microsoft Windows
winlogon.exe 2,332 K 8,252 K 6092 Windows Logon Application Microsoft Corporation (Verified) Microsoft Windows
wininit.exe 1,268 K 3,196 K 588 Windows Start-Up Application Microsoft Corporation (Verified) Microsoft Windows Publisher
SystemSettings.exe Suspended 13,396 K 41,704 K 5756 Settings Microsoft Corporation (Verified) Microsoft Windows
SynTPHelper.exe 1,120 K 4,636 K 3292 Synaptics Pointing Device Helper Synaptics Incorporated (Verified) Synaptics Incorporated
SynTPEnhService.exe 1,024 K 2,604 K 2524 64-bit Synaptics Pointing Enhance Service Synaptics Incorporated (Verified) Synaptics Incorporated
svchost.exe 4,840 K 7,156 K 820 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 4,992 K 10,616 K 1644 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 7,360 K 12,804 K 1192 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 2,496 K 6,036 K 1300 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 35,296 K 42,476 K 1012 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 8,560 K 13,744 K 1088 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 3,248 K 5,380 K 1528 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 7,656 K 17,320 K 1736 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 12,292 K 16,964 K 76 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 7,440 K 12,380 K 2312 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 5,568 K 15,664 K 1072 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 4,136 K 19,096 K 4276 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
sttray64.exe 6,552 K 18,700 K 740 IDT PC Audio IDT, Inc. (Verified) Microsoft Windows Hardware Compatibility Publisher
spoolsv.exe 5,704 K 7,008 K 1820 Spooler SubSystem App Microsoft Corporation (Verified) Microsoft Windows
smss.exe 404 K 580 K 372 Windows Session Manager Microsoft Corporation (Verified) Microsoft Windows Publisher
sihost.exe 5,272 K 20,168 K 5664 Shell Infrastructure Host Microsoft Corporation (Verified) Microsoft Windows
ShellExperienceHost.exe Suspended 19,388 K 53,480 K 520 Windows Shell Experience Host Microsoft Corporation (Verified) Microsoft Windows
SearchUI.exe Suspended 72,988 K 130,752 K 3184 Search and Cortana application Microsoft Corporation (Verified) Microsoft Windows
SearchIndexer.exe 29,900 K 28,912 K 3436 Microsoft Windows Search Indexer Microsoft Corporation (Verified) Microsoft Windows
RuntimeBroker.exe 9,444 K 32,584 K 1212 Runtime Broker Microsoft Corporation (Verified) Microsoft Windows
procexp.exe 3,120 K 10,600 K 4960 Sysinternals Process Explorer Sysinternals - www.sysinternals.com (Verified) Microsoft Corporation
Memory Compression 84 K 15,592 K 2668
lsass.exe 5,504 K 9,796 K 652 Local Security Authority Process Microsoft Corporation (Verified) Microsoft Windows Publisher
fontdrvhost.exe 828 K 3,404 K 5852 Usermode Font Driver Host Microsoft Corporation (Verified) Microsoft Windows
dllhost.exe 2,220 K 9,556 K 4856 COM Surrogate Microsoft Corporation (Verified) Microsoft Windows
csrss.exe 1,624 K 3,036 K 508 Client Server Runtime Process Microsoft Corporation (Verified) Microsoft Windows Publisher
conhost.exe 1,200 K 1,396 K 1844 Console Window Host Microsoft Corporation (Verified) Microsoft Windows
chrome.exe 70,828 K 108,740 K 4988 Google Chrome Google Inc. (Verified) Google Inc
chrome.exe 2,504 K 9,568 K 580 Google Chrome Google Inc. (Verified) Google Inc
chrome.exe 2,448 K 10,100 K 5804 Google Chrome Google Inc. (Verified) Google Inc
BrYNSvc.exe 2,360 K 4,564 K 4300 BrYNCSvc Brother Industries, Ltd. (No signature was present in the subject) Brother Industries, Ltd.
backgroundTaskHost.exe Suspended 19,140 K 42,216 K 3632 Background Task Host Microsoft Corporation (Verified) Microsoft Windows
armsvc.exe 1,344 K 1,928 K 2236 Adobe Acrobat Update Service Adobe Systems Incorporated (Verified) Adobe Systems
ApplicationFrameHost.exe 7,260 K 21,148 K 3188 Application Frame Host Microsoft Corporation (Verified) Microsoft Windows
agr64svc.exe 600 K 600 K 2252 LSI Soft Modem Call Progress Service LSI Corporation (Verified) Microsoft Windows Hardware Compatibility Publisher
AESTSr64.exe 568 K 640 K 2228 Andrea filters APO access service (64-bit) Andrea Electronics Corporation (Verified) Microsoft Windows Hardware Compatibility Publisher

  • 0

#168
RKinner

RKinner

    Malware Expert

  • Expert
  • 23,166 posts
  • MVP

Is the Process Explorer log with or without battery?

 

Try unchecking HP Service. OK and reboot.

 

We don't have any HP programs in the installed list so I don't see why we need them.

 

Also see if you have this turned off:

 

http://www.thewindow...ry-optimization

 

(Off is better)


  • 0

#169
tl79

tl79

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 178 posts

Process log was with battery.  

 

Rebooting now after unchecking HP service.

 

The last link about updates was already set to OFF.


  • 0

#170
tl79

tl79

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 178 posts

Process explorer with Ac connected, and Hp services unchecked:

 

Process CPU Private Bytes Working Set PID Description Company Name Verified Signer
System Idle Process 56.25 0 K 4 K 0
procexp64.exe 26.23 22,056 K 53,212 K 924 Sysinternals Process Explorer Sysinternals - www.sysinternals.com (Verified) Microsoft Corporation
System 4.25 132 K 1,632 K 4
svchost.exe 3.98 56,328 K 66,464 K 456 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
dwm.exe 3.49 39,176 K 28,576 K 916 Desktop Window Manager Microsoft Corporation (Verified) Microsoft Windows
Interrupts 1.65 0 K 0 K n/a Hardware Interrupts and DPCs
AvastSvc.exe 1.50 73,876 K 40,236 K 1656 Avast Service AVAST Software (Verified) AVAST Software s.r.o.
csrss.exe 0.82 1,912 K 4,716 K 608 Client Server Runtime Process Microsoft Corporation (Verified) Microsoft Windows Publisher
explorer.exe 0.47 25,408 K 69,360 K 2544 Windows Explorer Microsoft Corporation (Verified) Microsoft Windows
aswidsagenta.exe 0.46 18,632 K 31,276 K 4144 Avast Behavior Shield AVAST Software s.r.o. (Verified) AVAST Software s.r.o.
svchost.exe 0.40 36,024 K 59,408 K 1008 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 0.15 5,060 K 10,800 K 2516 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 0.13 4,056 K 9,168 K 824 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
csrss.exe 0.10 1,516 K 4,124 K 516 Client Server Runtime Process Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 0.06 8,004 K 21,240 K 720 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
lsass.exe 0.03 4,928 K 13,660 K 652 Local Security Authority Process Microsoft Corporation (Verified) Microsoft Windows Publisher
AvastUI.exe 0.02 14,676 K 12,492 K 2204 Avast Antivirus AVAST Software (Verified) AVAST Software s.r.o.
SynTPEnh.exe 0.01 4,564 K 17,312 K 2644 Synaptics TouchPad 64-bit Enhancements Synaptics Incorporated (Verified) Synaptics Incorporated
stacsv64.exe < 0.01 2,108 K 8,828 K 1256 IDT PC Audio IDT, Inc. (Verified) Microsoft Windows Hardware Compatibility Publisher
TrustedInstaller.exe < 0.01 2,068 K 6,936 K 4008 Windows Modules Installer Microsoft Corporation (Verified) Microsoft Windows
WmiPrvSE.exe 3,564 K 13,032 K 4716 WMI Provider Host Microsoft Corporation (Verified) Microsoft Windows
WmiPrvSE.exe 3,932 K 11,356 K 4480 WMI Provider Host Microsoft Corporation (Verified) Microsoft Windows
wlanext.exe 1,496 K 5,984 K 1756 Windows Wireless LAN 802.11 Extensibility Framework Microsoft Corporation (Verified) Microsoft Windows
winlogon.exe 2,148 K 9,160 K 784 Windows Logon Application Microsoft Corporation (Verified) Microsoft Windows
wininit.exe 1,180 K 4,860 K 588 Windows Start-Up Application Microsoft Corporation (Verified) Microsoft Windows Publisher
TiWorker.exe 2,272 K 8,832 K 1272 Windows Modules Installer Worker Microsoft Corporation (Verified) Microsoft Windows
taskhostw.exe 5,488 K 15,328 K 3120 Host Process for Windows Tasks Microsoft Corporation (Verified) Microsoft Windows
SynTPHelper.exe 948 K 4,264 K 3440 Synaptics Pointing Device Helper Synaptics Incorporated (Verified) Synaptics Incorporated
SynTPEnhService.exe 1,052 K 4,200 K 2456 64-bit Synaptics Pointing Enhance Service Synaptics Incorporated (Verified) Synaptics Incorporated
svchost.exe 17,888 K 24,896 K 76 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 7,512 K 21,260 K 2176 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 7,008 K 17,152 K 1112 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 4,688 K 14,828 K 1628 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 2,416 K 9,176 K 1372 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 8,192 K 20,236 K 1052 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 3,204 K 11,116 K 1508 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 10,264 K 22,052 K 1016 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 3,960 K 18,268 K 2660 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 5,524 K 16,564 K 1692 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 1,700 K 6,168 K 4588 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
sttray64.exe 6,368 K 17,776 K 1504 IDT PC Audio IDT, Inc. (Verified) Microsoft Windows Hardware Compatibility Publisher
spoolsv.exe 5,708 K 14,164 K 1880 Spooler SubSystem App Microsoft Corporation (Verified) Microsoft Windows
smss.exe 472 K 1,188 K 372 Windows Session Manager Microsoft Corporation (Verified) Microsoft Windows Publisher
smartscreen.exe 8,224 K 14,160 K 708 SmartScreen Microsoft Corporation (Verified) Microsoft Windows
sihost.exe 4,700 K 18,928 K 1768 Shell Infrastructure Host Microsoft Corporation (Verified) Microsoft Windows
ShellExperienceHost.exe 19,284 K 51,508 K 3696 Windows Shell Experience Host Microsoft Corporation (Verified) Microsoft Windows
services.exe 4,012 K 7,648 K 644 Services and Controller app Microsoft Corporation (Verified) Microsoft Windows Publisher
SearchUI.exe Suspended 42,852 K 86,548 K 3328 Search and Cortana application Microsoft Corporation (Verified) Microsoft Windows
SearchIndexer.exe 22,144 K 21,936 K 3948 Microsoft Windows Search Indexer Microsoft Corporation (Verified) Microsoft Windows
RuntimeBroker.exe 6,356 K 22,408 K 2872 Runtime Broker Microsoft Corporation (Verified) Microsoft Windows
procexp.exe 3,128 K 10,620 K 4308 Sysinternals Process Explorer Sysinternals - www.sysinternals.com (Verified) Microsoft Corporation
Memory Compression 0 K 8 K 2608
fontdrvhost.exe 828 K 3,344 K 4960 Usermode Font Driver Host Microsoft Corporation (Verified) Microsoft Windows
conhost.exe 1,196 K 5,036 K 1764 Console Window Host Microsoft Corporation (Verified) Microsoft Windows
BrYNSvc.exe 2,488 K 9,176 K 4068 BrYNCSvc Brother Industries, Ltd. (No signature was present in the subject) Brother Industries, Ltd.
audiodg.exe 7,116 K 11,212 K 1444 Windows Audio Device Graph Isolation Microsoft Corporation (Verified) Microsoft Windows
armsvc.exe 1,464 K 6,352 K 2196 Adobe Acrobat Update Service Adobe Systems Incorporated (Verified) Adobe Systems
agr64svc.exe 624 K 2,744 K 2168 LSI Soft Modem Call Progress Service LSI Corporation (Verified) Microsoft Windows Hardware Compatibility Publisher
AESTSr64.exe 648 K 2,848 K 2184 Andrea filters APO access service (64-bit) Andrea Electronics Corporation (Verified) Microsoft Windows Hardware Compatibility Publisher

  • 0

#171
RKinner

RKinner

    Malware Expert

  • Expert
  • 23,166 posts
  • MVP

Your DVM.exe is a bit high

See if you can do Step 1 on

https://www.driverea...dows-10-solved/


  • 0

#172
tl79

tl79

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 178 posts

dvm.exe OR dwm.exe???

 

I clicked on the link...changed to plain color background.  NOt much else to change; everything is turned off.  Running proc exp now


  • 0

#173
tl79

tl79

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 178 posts
Process CPU Private Bytes Working Set PID Description Company Name Verified Signer
System Idle Process 58.26 0 K 4 K 0
procexp64.exe 21.39 23,588 K 55,144 K 2392 Sysinternals Process Explorer Sysinternals - www.sysinternals.com (Verified) Microsoft Corporation
dwm.exe 8.43 48,996 K 41,300 K 916 Desktop Window Manager Microsoft Corporation (Verified) Microsoft Windows
Interrupts 4.38 0 K 0 K n/a Hardware Interrupts and DPCs
System 2.85 132 K 1,712 K 4
csrss.exe 1.80 1,920 K 4,372 K 608 Client Server Runtime Process Microsoft Corporation (Verified) Microsoft Windows Publisher
SynTPEnh.exe 1.51 4,508 K 17,304 K 2644 Synaptics TouchPad 64-bit Enhancements Synaptics Incorporated (Verified) Synaptics Incorporated
WmiPrvSE.exe 0.39 2,508 K 8,660 K 3380 WMI Provider Host Microsoft Corporation (Verified) Microsoft Windows
explorer.exe 0.30 32,388 K 85,344 K 2544 Windows Explorer Microsoft Corporation (Verified) Microsoft Windows
svchost.exe 0.15 6,648 K 17,184 K 1112 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
chrome.exe 0.14 90,780 K 139,108 K 8 Google Chrome Google Inc. (Verified) Google Inc
chrome.exe 0.11 72,452 K 109,724 K 5992 Google Chrome Google Inc. (Verified) Google Inc
svchost.exe 0.10 5,216 K 11,100 K 2516 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
AvastSvc.exe 0.09 85,748 K 41,320 K 1656 Avast Service AVAST Software (Verified) AVAST Software s.r.o.
svchost.exe 0.03 7,564 K 22,428 K 720 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
AvastUI.exe 0.03 19,716 K 41,100 K 2204 Avast Antivirus AVAST Software (Verified) AVAST Software s.r.o.
aswidsagenta.exe 0.02 19,580 K 32,624 K 4144 Avast Behavior Shield AVAST Software s.r.o. (Verified) AVAST Software s.r.o.
svchost.exe < 0.01 61,940 K 72,468 K 456 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
stacsv64.exe < 0.01 1,996 K 8,800 K 1256 IDT PC Audio IDT, Inc. (Verified) Microsoft Windows Hardware Compatibility Publisher
wlanext.exe 1,432 K 5,964 K 1756 Windows Wireless LAN 802.11 Extensibility Framework Microsoft Corporation (Verified) Microsoft Windows
winlogon.exe 2,076 K 9,172 K 784 Windows Logon Application Microsoft Corporation (Verified) Microsoft Windows
wininit.exe 948 K 4,812 K 588 Windows Start-Up Application Microsoft Corporation (Verified) Microsoft Windows Publisher
taskhostw.exe 6,052 K 16,676 K 3120 Host Process for Windows Tasks Microsoft Corporation (Verified) Microsoft Windows
SynTPHelper.exe 916 K 4,260 K 3440 Synaptics Pointing Device Helper Synaptics Incorporated (Verified) Synaptics Incorporated
SynTPEnhService.exe 960 K 4,152 K 2456 64-bit Synaptics Pointing Enhance Service Synaptics Incorporated (Verified) Synaptics Incorporated
svchost.exe 31,424 K 53,464 K 1008 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 4,260 K 9,424 K 824 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 2,436 K 9,316 K 1372 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 4,628 K 14,852 K 1628 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 8,056 K 20,876 K 1052 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 3,160 K 11,160 K 1508 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 12,928 K 21,452 K 76 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 13,208 K 25,680 K 1016 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 5,928 K 18,520 K 1692 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 7,352 K 21,388 K 2176 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 4,384 K 19,444 K 2660 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
sttray64.exe 6,312 K 17,880 K 1504 IDT PC Audio IDT, Inc. (Verified) Microsoft Windows Hardware Compatibility Publisher
spoolsv.exe 5,400 K 14,176 K 1880 Spooler SubSystem App Microsoft Corporation (Verified) Microsoft Windows
smss.exe 408 K 1,160 K 372 Windows Session Manager Microsoft Corporation (Verified) Microsoft Windows Publisher
smartscreen.exe 8,420 K 14,884 K 1220 SmartScreen Microsoft Corporation (Verified) Microsoft Windows
SkypeHost.exe Suspended 4,732 K 332 K 6088 Microsoft Skype Microsoft Corporation (No signature was present in the subject) Microsoft Corporation
sihost.exe 4,876 K 20,224 K 1768 Shell Infrastructure Host Microsoft Corporation (Verified) Microsoft Windows
ShellExperienceHost.exe 22,124 K 61,712 K 3696 Windows Shell Experience Host Microsoft Corporation (Verified) Microsoft Windows
services.exe 2,916 K 7,284 K 644 Services and Controller app Microsoft Corporation (Verified) Microsoft Windows Publisher
SearchUI.exe Suspended 44,420 K 92,036 K 3328 Search and Cortana application Microsoft Corporation (Verified) Microsoft Windows
SearchIndexer.exe 28,308 K 30,632 K 3948 Microsoft Windows Search Indexer Microsoft Corporation (Verified) Microsoft Windows
RuntimeBroker.exe 20,516 K 39,268 K 2872 Runtime Broker Microsoft Corporation (Verified) Microsoft Windows
procexp.exe 3,120 K 10,648 K 5712 Sysinternals Process Explorer Sysinternals - www.sysinternals.com (Verified) Microsoft Corporation
Memory Compression 44 K 3,148 K 2608
lsass.exe 4,904 K 13,832 K 652 Local Security Authority Process Microsoft Corporation (Verified) Microsoft Windows Publisher
fontdrvhost.exe 828 K 3,000 K 4960 Usermode Font Driver Host Microsoft Corporation (Verified) Microsoft Windows
dllhost.exe 2,216 K 9,500 K 5920 COM Surrogate Microsoft Corporation (Verified) Microsoft Windows
csrss.exe 1,480 K 4,032 K 516 Client Server Runtime Process Microsoft Corporation (Verified) Microsoft Windows Publisher
conhost.exe 1,140 K 5,024 K 1764 Console Window Host Microsoft Corporation (Verified) Microsoft Windows
chrome.exe 57,420 K 96,808 K 5172 Google Chrome Google Inc. (Verified) Google Inc
chrome.exe 72,492 K 107,624 K 2312 Google Chrome Google Inc. (Verified) Google Inc
chrome.exe 2,428 K 9,600 K 6076 Google Chrome Google Inc. (Verified) Google Inc
chrome.exe 2,492 K 9,216 K 6024 Google Chrome Google Inc. (Verified) Google Inc
BrYNSvc.exe 2,268 K 9,084 K 4068 BrYNCSvc Brother Industries, Ltd. (No signature was present in the subject) Brother Industries, Ltd.
audiodg.exe 7,252 K 13,220 K 2100 Windows Audio Device Graph Isolation Microsoft Corporation (Verified) Microsoft Windows
armsvc.exe 1,248 K 6,284 K 2196 Adobe Acrobat Update Service Adobe Systems Incorporated (Verified) Adobe Systems
ApplicationFrameHost.exe 4,332 K 19,224 K 4216 Application Frame Host Microsoft Corporation (Verified) Microsoft Windows
agr64svc.exe 600 K 2,744 K 2168 LSI Soft Modem Call Progress Service LSI Corporation (Verified) Microsoft Windows Hardware Compatibility Publisher
AESTSr64.exe 568 K 2,824 K 2184 Andrea filters APO access service (64-bit) Andrea Electronics Corporation (Verified) Microsoft Windows Hardware Compatibility Publisher

  • 0

#174
RKinner

RKinner

    Malware Expert

  • Expert
  • 23,166 posts
  • MVP

oops dwm

 

Odd it got worse.  Put it back.

 

Let's check the boot log;

 

Search for 

 

msconfig

 

hit Enter

 

Under Boot, check Boot Log

OK

Reboot.

 

Once it comes back find

 

c:\Windows\ntbtlog.txt

 

open it and copy the text and paste it then go back into msconfig uncheck Boot Log.  OK.  No need to reboot.

 

This is a hidden location so you will need to tell Windows to let you see it:
 

  • 0

#175
tl79

tl79

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 178 posts
Microsoft ® Windows ® Version 10.0 (Build 14393)
 7  5 2017 18:38:26.486
BOOTLOG_LOADED \SystemRoot\system32\ntoskrnl.exe
BOOTLOG_LOADED \SystemRoot\system32\hal.dll
BOOTLOG_LOADED \SystemRoot\system32\kd.dll
BOOTLOG_LOADED \SystemRoot\system32\mcupdate_GenuineIntel.dll
BOOTLOG_LOADED \SystemRoot\System32\drivers\werkernel.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\CLFS.SYS
BOOTLOG_LOADED \SystemRoot\System32\drivers\tm.sys
BOOTLOG_LOADED \SystemRoot\system32\PSHED.dll
BOOTLOG_LOADED \SystemRoot\system32\BOOTVID.dll
BOOTLOG_LOADED \SystemRoot\System32\drivers\FLTMGR.SYS
BOOTLOG_LOADED \SystemRoot\System32\drivers\msrpc.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\ksecdd.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\clipsp.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\cmimcext.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\ntosext.sys
BOOTLOG_LOADED \SystemRoot\system32\CI.dll
BOOTLOG_LOADED \SystemRoot\System32\drivers\cng.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\Wdf01000.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\WDFLDR.SYS
BOOTLOG_LOADED \SystemRoot\System32\Drivers\acpiex.sys
BOOTLOG_LOADED \SystemRoot\System32\Drivers\WppRecorder.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\ACPI.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\WMILIB.SYS
BOOTLOG_LOADED \SystemRoot\System32\drivers\intelpep.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\WindowsTrustedRT.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\WindowsTrustedRTProxy.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\pcw.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\msisadrv.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\pci.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\vdrvroot.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\pdc.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\CEA.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\partmgr.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\spaceport.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\volmgr.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\volmgrx.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\mountmgr.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\storahci.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\storport.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\EhStorClass.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\fileinfo.sys
BOOTLOG_LOADED \SystemRoot\System32\Drivers\Wof.sys
BOOTLOG_LOADED \SystemRoot\System32\Drivers\NTFS.sys
BOOTLOG_LOADED \SystemRoot\System32\Drivers\Fs_Rec.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\ndis.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\NETIO.SYS
BOOTLOG_LOADED \SystemRoot\System32\Drivers\ksecpkg.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\tcpip.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\fwpkclnt.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\wfplwfs.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\aswVmm.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\aswRvrt.sys
BOOTLOG_LOADED \SystemRoot\System32\DRIVERS\fvevol.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\volume.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\volsnap.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\rdyboost.sys
BOOTLOG_LOADED \SystemRoot\System32\Drivers\mup.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\iorate.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\hwpolicy.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\disk.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\CLASSPNP.SYS
BOOTLOG_LOADED \SystemRoot\system32\drivers\aswbuniva.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\aswbloga.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\aswbidsha.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\cdrom.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\aswSP.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\aswSnx.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\filecrypt.sys
BOOTLOG_LOADED \SystemRoot\System32\Drivers\Null.SYS
BOOTLOG_LOADED \SystemRoot\System32\Drivers\Beep.SYS
BOOTLOG_LOADED \SystemRoot\system32\drivers\aswKbd.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\dxgkrnl.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\BasicDisplay.sys
BOOTLOG_NOT_LOADED \SystemRoot\System32\drivers\dxgkrnl.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\BasicRender.sys
BOOTLOG_LOADED \SystemRoot\System32\Drivers\Npfs.SYS
BOOTLOG_LOADED \SystemRoot\System32\Drivers\Msfs.SYS
BOOTLOG_LOADED \SystemRoot\system32\DRIVERS\tdx.sys
BOOTLOG_LOADED \SystemRoot\System32\DRIVERS\netbt.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\aswRdr2.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\afd.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\vwififlt.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\pacer.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\netbios.sys
BOOTLOG_LOADED \SystemRoot\system32\DRIVERS\rdbss.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\nsiproxy.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\npsvctrig.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\mssmbios.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\gpuenergydrv.sys
BOOTLOG_LOADED \SystemRoot\System32\Drivers\dfsc.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\aswbidsdrivera.sys
BOOTLOG_LOADED \SystemRoot\system32\DRIVERS\ahcache.sys
BOOTLOG_LOADED \SystemRoot\System32\DriverStore\FileRepository\compositebus.inf_amd64_a140581a8f8b58b7\CompositeBus.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\kdnic.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\umbus.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\intelppm.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\CmBatt.sys
BOOTLOG_NOT_LOADED \SystemRoot\System32\drivers\dxgkrnl.sys
BOOTLOG_LOADED \SystemRoot\system32\DRIVERS\igdkmd64.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\usbuhci.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\usbehci.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\HDAudBus.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\bcmwl63al.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\vwifibus.sys
BOOTLOG_LOADED \SystemRoot\system32\DRIVERS\Rt64win7.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\i8042prt.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\HpqKbFiltr.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\kbdclass.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\SynTP.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\mouclass.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\enecir.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\Smb_driver_Intel.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\wmiacpi.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\Accelerometer.sys
BOOTLOG_LOADED \SystemRoot\system32\DRIVERS\serscan.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\ksthunk.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\NdisVirtualBus.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\swenum.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\circlass.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\rdpbus.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\usbhub.sys
BOOTLOG_LOADED \SystemRoot\system32\DRIVERS\stwrt64.sys
BOOTLOG_LOADED \SystemRoot\system32\DRIVERS\agrsm64.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\modem.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\IntcHdmi.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\hidir.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\kbdhid.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\mouhid.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\usbccgp.sys
BOOTLOG_NOT_LOADED \SystemRoot\System32\drivers\dxgkrnl.sys
BOOTLOG_LOADED \SystemRoot\System32\Drivers\usbvideo.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\monitor.sys
BOOTLOG_NOT_LOADED \SystemRoot\System32\drivers\dxgkrnl.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\mmcss.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\wcifs.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\luafv.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\storqosflt.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\aswMonFlt.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\wcnfs.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\registry.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\aswStm.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\mslldp.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\rspndr.sys
BOOTLOG_LOADED \SystemRoot\System32\DRIVERS\wanarp.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\lltdio.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\ndisuio.sys
BOOTLOG_LOADED \SystemRoot\system32\DRIVERS\nwifi.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\condrv.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\vwifimp.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\HTTP.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\WudfPf.sys
BOOTLOG_LOADED \SystemRoot\system32\DRIVERS\bowser.sys
BOOTLOG_LOADED \SystemRoot\system32\DRIVERS\mrxsmb.sys
BOOTLOG_LOADED \SystemRoot\system32\DRIVERS\mrxsmb20.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\mpsdrv.sys
BOOTLOG_LOADED \SystemRoot\System32\DRIVERS\srvnet.sys
BOOTLOG_LOADED \SystemRoot\System32\DRIVERS\srv2.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\peauth.sys
BOOTLOG_LOADED \SystemRoot\System32\DRIVERS\srv.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\Ndu.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\tcpipreg.sys
BOOTLOG_LOADED \SystemRoot\system32\DRIVERS\mrxsmb10.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\tunnel.sys

  • 0

Advertisements


#176
RKinner

RKinner

    Malware Expert

  • Expert
  • 23,166 posts
  • MVP

Looks OK.  Go to https://www.intel.co...ort/detect.html

 

and get the Intel® Driver Update Utility.  See if they have any new software or drivers for you.


  • 0

#177
tl79

tl79

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 178 posts

Got to install driver and got a message "unknown error"


  • 0

#178
RKinner

RKinner

    Malware Expert

  • Expert
  • 23,166 posts
  • MVP

Did you right click on the download and Run As Admin?


  • 0

#179
tl79

tl79

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 178 posts

Nope, just double clicked.  Trying run as admin now.


  • 0

#180
tl79

tl79

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 178 posts

Same thing, unknown error.


  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP