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#196
tl79

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I ran the tweaking program. rebooted. ran the chipset program and got the same message, "unknown error".  


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#197
RKinner

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I expect C:\windows\Temp\temp51577.reg is from Tweaking.

 

What does Process Explorer look like after running All In One?


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#198
tl79

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Process CPU Private Bytes Working Set PID Description Company Name Verified Signer
System Idle Process 56.61 0 K 4 K 0
procexp64.exe 25.28 22,988 K 55,352 K 1976 Sysinternals Process Explorer Sysinternals - www.sysinternals.com (Verified) Microsoft Corporation
svchost.exe 4.14 74,032 K 85,524 K 332 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
Interrupts 4.09 0 K 0 K n/a Hardware Interrupts and DPCs
dwm.exe 3.33 45,780 K 32,308 K 4496 Desktop Window Manager Microsoft Corporation (Verified) Microsoft Windows
System 2.35 132 K 1,264 K 4
SynTPEnh.exe 1.58 4,780 K 17,836 K 6052 Synaptics TouchPad 64-bit Enhancements Synaptics Incorporated (Verified) Synaptics Incorporated
csrss.exe 0.86 2,200 K 6,360 K 3516 Client Server Runtime Process Microsoft Corporation (Verified) Microsoft Windows Publisher
chrome.exe 0.44 80,164 K 130,768 K 688 Google Chrome Google Inc. (Verified) Google Inc
explorer.exe 0.42 27,056 K 74,416 K 4600 Windows Explorer Microsoft Corporation (Verified) Microsoft Windows
RuntimeBroker.exe 0.17 6,908 K 24,788 K 4140 Runtime Broker Microsoft Corporation (Verified) Microsoft Windows
svchost.exe 0.14 5,128 K 11,132 K 2516 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
chrome.exe 0.13 57,688 K 104,864 K 6972 Google Chrome Google Inc. (Verified) Google Inc
svchost.exe 0.11 8,804 K 21,672 K 1104 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
AvastSvc.exe 0.11 87,444 K 40,120 K 1732 Avast Service AVAST Software (Verified) AVAST Software s.r.o.
svchost.exe 0.08 17,656 K 25,612 K 444 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 0.06 9,580 K 23,492 K 788 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
AvastUI.exe 0.03 14,652 K 10,452 K 5992 Avast Antivirus AVAST Software (Verified) AVAST Software s.r.o.
svchost.exe 0.02 6,788 K 19,956 K 1548 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
aswidsagenta.exe 0.02 21,776 K 36,652 K 4468 Avast Behavior Shield AVAST Software s.r.o. (Verified) AVAST Software s.r.o.
sihost.exe 0.01 4,556 K 19,336 K 6412 Shell Infrastructure Host Microsoft Corporation (Verified) Microsoft Windows
svchost.exe < 0.01 7,748 K 21,856 K 2340 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
stacsv64.exe < 0.01 2,136 K 9,124 K 1224 IDT PC Audio IDT, Inc. (Verified) Microsoft Windows Hardware Compatibility Publisher
WR_Tray_Icon.exe 2,172 K 6,856 K 5216 Tweaking.com - Windows Repair Tray Icon Tweaking.com (Verified) Tweaking LLC
WmiPrvSE.exe 2,928 K 9,948 K 932 WMI Provider Host Microsoft Corporation (Verified) Microsoft Windows
WmiPrvSE.exe 2,408 K 9,012 K 5584 WMI Provider Host Microsoft Corporation (Verified) Microsoft Windows
wlanext.exe 1,500 K 6,056 K 1784 Windows Wireless LAN 802.11 Extensibility Framework Microsoft Corporation (Verified) Microsoft Windows
winlogon.exe 2,416 K 8,272 K 7044 Windows Logon Application Microsoft Corporation (Verified) Microsoft Windows
wininit.exe 1,456 K 5,396 K 592 Windows Start-Up Application Microsoft Corporation (Verified) Microsoft Windows Publisher
taskhostw.exe 5,948 K 17,504 K 1336 Host Process for Windows Tasks Microsoft Corporation (Verified) Microsoft Windows
SynTPHelper.exe 1,124 K 4,600 K 4348 Synaptics Pointing Device Helper Synaptics Incorporated (Verified) Synaptics Incorporated
SynTPEnhService.exe 1,064 K 4,228 K 2568 64-bit Synaptics Pointing Enhance Service Synaptics Incorporated (Verified) Synaptics Incorporated
svchost.exe 34,812 K 62,888 K 1008 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 4,632 K 9,700 K 840 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 11,376 K 23,508 K 68 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 5,048 K 16,188 K 1640 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 3,312 K 11,336 K 1528 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 7,388 K 17,744 K 1256 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 2,536 K 9,636 K 1392 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 4,176 K 19,112 K 6100 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
sttray64.exe 6,552 K 18,604 K 2544 IDT PC Audio IDT, Inc. (Verified) Microsoft Windows Hardware Compatibility Publisher
spoolsv.exe 5,692 K 14,440 K 1892 Spooler SubSystem App Microsoft Corporation (Verified) Microsoft Windows
smss.exe 472 K 1,208 K 384 Windows Session Manager Microsoft Corporation (Verified) Microsoft Windows Publisher
smartscreen.exe 8,576 K 14,944 K 4664 SmartScreen Microsoft Corporation (Verified) Microsoft Windows
ShellExperienceHost.exe Suspended 19,396 K 53,172 K 4720 Windows Shell Experience Host Microsoft Corporation (Verified) Microsoft Windows
services.exe 4,176 K 8,280 K 708 Services and Controller app Microsoft Corporation (Verified) Microsoft Windows Publisher
SearchUI.exe Suspended 48,992 K 97,008 K 2804 Search and Cortana application Microsoft Corporation (Verified) Microsoft Windows
SearchIndexer.exe 23,312 K 22,800 K 3384 Microsoft Windows Search Indexer Microsoft Corporation (Verified) Microsoft Windows
procexp.exe 3,124 K 10,596 K 2908 Sysinternals Process Explorer Sysinternals - www.sysinternals.com (Verified) Microsoft Corporation
Memory Compression 60 K 2,804 K 2680
lsass.exe 5,552 K 14,004 K 716 Local Security Authority Process Microsoft Corporation (Verified) Microsoft Windows Publisher
fontdrvhost.exe 828 K 3,420 K 5996 Usermode Font Driver Host Microsoft Corporation (Verified) Microsoft Windows
csrss.exe 1,740 K 4,744 K 520 Client Server Runtime Process Microsoft Corporation (Verified) Microsoft Windows Publisher
conhost.exe 1,200 K 5,108 K 1800 Console Window Host Microsoft Corporation (Verified) Microsoft Windows
chrome.exe 82,560 K 123,808 K 984 Google Chrome Google Inc. (Verified) Google Inc
chrome.exe 48,792 K 88,512 K 6684 Google Chrome Google Inc. (Verified) Google Inc
chrome.exe 2,488 K 10,116 K 6136 Google Chrome Google Inc. (Verified) Google Inc
chrome.exe 2,472 K 9,424 K 6308 Google Chrome Google Inc. (Verified) Google Inc
BrYNSvc.exe 2,184 K 9,136 K 6252 BrYNCSvc Brother Industries, Ltd. (No signature was present in the subject) Brother Industries, Ltd.
backgroundTaskHost.exe Suspended 10,264 K 30,752 K 5844 Background Task Host Microsoft Corporation (Verified) Microsoft Windows
audiodg.exe 7,436 K 13,340 K 1560 Windows Audio Device Graph Isolation Microsoft Corporation (Verified) Microsoft Windows
armsvc.exe 1,480 K 6,408 K 2324 Adobe Acrobat Update Service Adobe Systems Incorporated (Verified) Adobe Systems
ApplicationFrameHost.exe 4,616 K 19,852 K 3408 Application Frame Host Microsoft Corporation (Verified) Microsoft Windows
agr64svc.exe 628 K 2,748 K 2312 LSI Soft Modem Call Progress Service LSI Corporation (Verified) Microsoft Windows Hardware Compatibility Publisher
AESTSr64.exe 644 K 2,856 K 2304 Andrea filters APO access service (64-bit) Andrea Electronics Corporation (Verified) Microsoft Windows Hardware Compatibility Publisher

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#199
RKinner

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Try setting the laptop to High Performance.  Search for 

 

power options

 

hit Enter.

 

If you don't see High Performance, it's hiding under Show Additional Plans.

 

 

 

Does that make any difference to Interrupts?

 

See if you can get a battery report:

 

https://www.windowsc...port-windows-10

 

I don't think the forum will let you post .html files but you should be able to change the extension from html to txt and then attach it.  (Or you can zip it up using the free 7-zip http://www.7-zip.org/ )

 

As long as the weather holds (Warren VT) I'm going to be gone most days.


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#200
tl79

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Switched to High Performance:

 

Process CPU Private Bytes Working Set PID Description Company Name Verified Signer
System Idle Process 68.32 0 K 4 K 0
procexp64.exe 23.68 22,680 K 54,368 K 5856 Sysinternals Process Explorer Sysinternals - www.sysinternals.com (Verified) Microsoft Corporation
dwm.exe 3.29 44,692 K 32,196 K 3588 Desktop Window Manager Microsoft Corporation (Verified) Microsoft Windows
System 1.73 132 K 1,272 K 4
Interrupts 1.47 0 K 0 K n/a Hardware Interrupts and DPCs
csrss.exe 0.75 1,988 K 6,104 K 6032 Client Server Runtime Process Microsoft Corporation (Verified) Microsoft Windows Publisher
explorer.exe 0.30 29,936 K 80,380 K 3116 Windows Explorer Microsoft Corporation (Verified) Microsoft Windows
svchost.exe 0.16 5,104 K 11,116 K 2516 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
AvastSvc.exe 0.11 84,756 K 40,612 K 1732 Avast Service AVAST Software (Verified) AVAST Software s.r.o.
csrss.exe 0.05 1,684 K 4,740 K 520 Client Server Runtime Process Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 0.04 69,128 K 80,676 K 332 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
AvastUI.exe 0.03 14,612 K 10,424 K 5360 Avast Antivirus AVAST Software (Verified) AVAST Software s.r.o.
svchost.exe 0.02 11,944 K 24,204 K 68 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 0.02 9,556 K 23,544 K 788 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
aswidsagenta.exe 0.01 22,032 K 36,668 K 4468 Avast Behavior Shield AVAST Software s.r.o. (Verified) AVAST Software s.r.o.
SynTPEnh.exe 0.01 4,772 K 17,852 K 188 Synaptics TouchPad 64-bit Enhancements Synaptics Incorporated (Verified) Synaptics Incorporated
stacsv64.exe < 0.01 2,136 K 9,092 K 1224 IDT PC Audio IDT, Inc. (Verified) Microsoft Windows Hardware Compatibility Publisher
Memory Compression < 0.01 68 K 5,076 K 2680
WmiPrvSE.exe 2,536 K 8,788 K 3308 WMI Provider Host Microsoft Corporation (Verified) Microsoft Windows
wlanext.exe 1,500 K 6,056 K 1784 Windows Wireless LAN 802.11 Extensibility Framework Microsoft Corporation (Verified) Microsoft Windows
winlogon.exe 2,412 K 8,272 K 6424 Windows Logon Application Microsoft Corporation (Verified) Microsoft Windows
wininit.exe 1,488 K 5,448 K 592 Windows Start-Up Application Microsoft Corporation (Verified) Microsoft Windows Publisher
taskhostw.exe 6,276 K 18,908 K 5064 Host Process for Windows Tasks Microsoft Corporation (Verified) Microsoft Windows
SynTPHelper.exe 1,132 K 4,600 K 6088 Synaptics Pointing Device Helper Synaptics Incorporated (Verified) Synaptics Incorporated
SynTPEnhService.exe 1,064 K 4,228 K 2568 64-bit Synaptics Pointing Enhance Service Synaptics Incorporated (Verified) Synaptics Incorporated
svchost.exe 34,720 K 62,732 K 1008 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 17,720 K 25,720 K 444 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 7,612 K 17,836 K 1256 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 4,860 K 9,932 K 840 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 8,924 K 21,716 K 1104 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 5,048 K 16,184 K 1640 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 3,304 K 11,328 K 1528 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 4,172 K 19,096 K 3060 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 2,548 K 9,652 K 1392 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 6,904 K 20,056 K 1548 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 7,608 K 21,552 K 2340 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 2,164 K 7,284 K 3672 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 1,740 K 6,504 K 3912 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
sttray64.exe 6,548 K 18,632 K 4536 IDT PC Audio IDT, Inc. (Verified) Microsoft Windows Hardware Compatibility Publisher
spoolsv.exe 5,672 K 14,412 K 1892 Spooler SubSystem App Microsoft Corporation (Verified) Microsoft Windows
smss.exe 404 K 1,184 K 384 Windows Session Manager Microsoft Corporation (Verified) Microsoft Windows Publisher
smartscreen.exe 8,476 K 14,848 K 4672 SmartScreen Microsoft Corporation (Verified) Microsoft Windows
sihost.exe 4,516 K 19,144 K 1428 Shell Infrastructure Host Microsoft Corporation (Verified) Microsoft Windows
ShellExperienceHost.exe Suspended 19,280 K 53,284 K 5736 Windows Shell Experience Host Microsoft Corporation (Verified) Microsoft Windows
services.exe 4,172 K 8,288 K 708 Services and Controller app Microsoft Corporation (Verified) Microsoft Windows Publisher
SearchUI.exe Suspended 79,124 K 138,516 K 5956 Search and Cortana application Microsoft Corporation (Verified) Microsoft Windows
SearchProtocolHost.exe 2,444 K 8,512 K 5088 Microsoft Windows Search Protocol Host Microsoft Corporation (Verified) Microsoft Windows
SearchIndexer.exe 28,744 K 29,660 K 3384 Microsoft Windows Search Indexer Microsoft Corporation (Verified) Microsoft Windows
SearchFilterHost.exe 3,992 K 9,988 K 6536 Microsoft Windows Search Filter Host Microsoft Corporation (Verified) Microsoft Windows
RuntimeBroker.exe 8,796 K 31,640 K 3196 Runtime Broker Microsoft Corporation (Verified) Microsoft Windows
procexp.exe 3,192 K 10,640 K 4436 Sysinternals Process Explorer Sysinternals - www.sysinternals.com (Verified) Microsoft Corporation
lsass.exe 5,672 K 14,476 K 716 Local Security Authority Process Microsoft Corporation (Verified) Microsoft Windows Publisher
fontdrvhost.exe 824 K 3,420 K 7132 Usermode Font Driver Host Microsoft Corporation (Verified) Microsoft Windows
dllhost.exe 2,192 K 9,676 K 4480 COM Surrogate Microsoft Corporation (Verified) Microsoft Windows
conhost.exe 1,200 K 5,108 K 1800 Console Window Host Microsoft Corporation (Verified) Microsoft Windows
BrYNSvc.exe 2,184 K 9,124 K 6252 BrYNCSvc Brother Industries, Ltd. (No signature was present in the subject) Brother Industries, Ltd.
audiodg.exe 7,100 K 13,348 K 1560 Windows Audio Device Graph Isolation Microsoft Corporation (Verified) Microsoft Windows
armsvc.exe 1,480 K 6,408 K 2324 Adobe Acrobat Update Service Adobe Systems Incorporated (Verified) Adobe Systems
agr64svc.exe 628 K 2,748 K 2312 LSI Soft Modem Call Progress Service LSI Corporation (Verified) Microsoft Windows Hardware Compatibility Publisher
AESTSr64.exe 644 K 2,856 K 2304 Andrea filters APO access service (64-bit) Andrea Electronics Corporation (Verified) Microsoft Windows Hardware Compatibility Publisher

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#201
tl79

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Battery report:

Attached Files


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#202
RKinner

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That made a big difference.   I expect we can live with that.  Wonder what it looks like without the battery now?

 

The battery report shows it discharges rather quickly but from what I read even with the 12 cell battery it doesn't last but 4-6 hours.  It doesn't really look like the battery is that bad but if you do decide to replace the battery then either the 

 

CWK® 12 Cell 8800mAh High-Capacity Battery for HP Pavilion dv5-1030 dv5-1241la dv6-1334us dv6-1359wm HP G50-211CA G60-507DX G60-642NR G61-301TU HP G60-443NR G60-600 G60-645NR G61-336NR G61-429WM HP Pavilion dv4 dv4t dv5-1002nr dv5t dv5z dv6t HP Pavilion dv4-2049wm dv5-1099xx dv6-1203tx dv6-2175tx HP Pavilion dv5-2075nr dv5-2138ca dv6-6184ca g6-1b23ca HP/Compaq 462890-542 hstnn-ub73 LAPTOP BATTERY fits HP DV4 DV5 CQ50 CQ60 484170-001 new HP/Compaq 462890-421 485041-003

 

Price: $29.98 + $4.99 shipping on Amazon

 
or the 
 
HP Pavilion DV6-1334US Laptop Battery - Premium Bavvo 12-cell Li-ion Battery
Price: $34.98 & FREE Shipping
 
would be my choice.  A bit heavier than the standard battery but should hold a charge longer.
 
I'm starting to wonder if the power adapter is a bit on the weak side.  What is the part number?

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#203
tl79

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Battery adapter is 463958-001.  Would you like me to try running on just the adapter and do a process explorer?  

 

Thanks for the battery info!


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#204
RKinner

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OK.

 

Does the power adapter get hot?

 

You might want to try:

DJW 90W AC Adapter/Power Supply&Cord For HP P/N 693711-001 693712-001 744893-001 609939-001 ED495AA 463958-001 463955-001 677774-002 KG298AA#AB NW199AA#ABA PPP009L 463958-001 463552-002 391173-001
3.4 out of 5 stars    11 customer reviews  
Price: $10.99 FREE Shipping for Prime members Details
 
Major complaints with the above seem to be the AC cord being too short.  This is a 90W unit so stronger than your current 65W.  It's possible that the battery is OK but the power unit is marginal and has trouble charging the battery and running the laptop.

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#205
tl79

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No, the adapter does not seem hot and it's been plugged in and charging for about 1/2 hour or more.  Is it okay to use the increased wattage (90 vs 65)?


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#206
RKinner

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Perfectly OK. 


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#207
tl79

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Thank you for all of your help!


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