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.pst file not showing up on my external drive after re-image to W10

Started by artapia , Jul 02 2017 10:58 PM

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#1
artapia

Posted 02 July 2017 - 10:58 PM

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Member
3 posts

I just reimaged my work pc to upgrade my OS to windows 10 from windows 7. Before the upgrade, I backed up important files including my archived emails. Before this, I have been copying my pst file to my external hard drive weekly. It was a pretty large file, about 8 gigs, it generally took a couple of minutes to do. So after my upgrade, I accessed my external hard drive and I see a tiny little pst file. This particular file was from 2 computers ago and has really old emails,not the ones I have been backing up. This old pst is about 859 KB. I called IT, they said it looks like I have been saving wrong archive file. I can't help but feel this is wrong. Every week when I backed up file, it took a long while. I'm at a loss. Is there any way my hard drive is "hiding" my big archive file somehow? Like it's hidden. Could this be related to the new OS? I need an expert. Please help! !!

#2
artapia

Posted 03 July 2017 - 01:00 PM

New Member

Topic Starter
Member
3 posts

Hi FreeBooter,

Appreciate the quick response. I ran the Chkdsk command on external hard drive as instructed. It said windows scanned the file system and found no problems. I am trYing to find the old windows.old folder you were referring to. When i search the C drive, i am not seeing anything.

This is so odd, because when I backed up my pst file it took quite a while to complete. It had to have gone somewhere