.pst file not showing up on my external drive after re-image to W10
Posted 02 July 2017 - 10:58 PM
Posted 03 July 2017 - 06:06 AM
Your external hard drive could have bad sectors please execute Chkdsk command.
Please open the Command Prompt by simply holding down the + X keys and select the option “Command Prompt (Admin)” from the menu.
Execute following command within Command Prompt:
Chkdsk X: /r
Please replace X: drive letter with drive letter assign to external drive.
Above command will fixes errors on the disk and locates bad sectors and recovers readable information.
When you upgrade from Windows 7 to Windows 10 root of C: partition will contain Windows.old folder look inside this folder to see Windows 10 saved your personal files.
Posted 03 July 2017 - 01:00 PM
Appreciate the quick response. I ran the Chkdsk command on external hard drive as instructed. It said windows scanned the file system and found no problems. I am trYing to find the old windows.old folder you were referring to. When i search the C drive, i am not seeing anything.
This is so odd, because when I backed up my pst file it took quite a while to complete. It had to have gone somewhere
Posted 03 July 2017 - 06:21 PM
You must have deleted Windows.old folder.
You can view hidden files by opening File Explorer ribbon bar and place a check mark for Hidden items.
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