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My computer is infected with random links and words that are underline


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#46
breakmydreams

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I can update microsoft security essentials if you think it is safe for me to log on the laptop #2 to internet to update things for it and run a scan on it as well? 

 

Also, I will continue on to step 3 as well with that program :) 


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#47
zep516

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Hello,

It's all safe to up date. Use it for a while and let me know how it goes.

Thanks
Joe :)
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#48
breakmydreams

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Hello,

It's all safe to up date. Use it for a while and let me know how it goes.

Thanks
Joe :)

 

Will do and thank you Joe :) 

I will continue with Step 3 on that program today as well and let you know the results of it and update the Microsoft Security Essentials and run a scan as well and let you know how that turns out. 


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#49
breakmydreams

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I haven't been feeling well the last couple days, but I did get the next step done and will share a photo of the results shortly. 


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#50
breakmydreams

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Here are the results I got from the scan. 

Attached Thumbnails

  • Photos and Videos from my LG phone on 72717 025.jpg

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#51
zep516

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Well done! No issues with the file system.

If there are no issues I think we are done with this one.

Thanks
Joe :)
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#52
breakmydreams

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That is good news :) 

Do you want me to finish with the program first, since all I have done is the steps before running the actual program you had me add last? 


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#53
zep516

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Yes go ahead an finish with the program.
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#54
breakmydreams

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Attached File  Repair_Windows_Updates.txt   418.59KB   20 downloads

I ran the repair part twice like it told me too and here are the logs from the scans. 

I think there is two other things left to do on the program now that I did this part. 

 
 
 
Tweaking.com - Windows Repair v3.9.36
--------------------------------------------------------------------------------
 
System Variables
--------------------------------------------------------------------------------
OS: Windows 7 Home Premium
OS Architecture: 64-bit
OS Version: 6.1.7601
OS Service Pack: Service Pack 1
Computer Name: HANSONNUTT
Windows Drive: C:\
Windows Path: C:\windows
Program Files: C:\Program Files
Program Files (x86): C:\Program Files (x86)
Current Profile: C:\Users\breakmydreams
Current Profile SID: S-1-5-21-2178555272-1815042791-136943586-1001
Current Profile Classes: S-1-5-21-2178555272-1815042791-136943586-1001_Classes
Profiles Location: C:\Users
Profiles Location 2: C:\windows\ServiceProfiles
Local Settings AppData: C:\Users\breakmydreams\AppData\Local
--------------------------------------------------------------------------------
 
System Information
--------------------------------------------------------------------------------
System Up Time: 12 Days 23:03:39
 
Process Count: 25
Commit Total: 960.19 MB
Commit Limit: 5.20 GB
Commit Peak: 2.27 GB
Handle Count: 6685
Kernel Total: 363.03 MB
Kernel Paged: 299.46 MB
Kernel Non Paged: 63.57 MB
System Cache: 1.60 GB
Thread Count: 278
--------------------------------------------------------------------------------
 
Memory Before Cleaning with CleanMem
--------------------------------------------------------------------------------
Memory Total: 2.60 GB
Memory Used: 1,020.33 MB(38.317%)
Memory Avail.: 1.60 GB
--------------------------------------------------------------------------------
 
Cleaning Memory Before Starting Repairs...
 
Memory After Cleaning with CleanMem
--------------------------------------------------------------------------------
Memory Total: 2.60 GB
Memory Used: 713.64 MB(26.7999%)
Memory Avail.: 1.90 GB
--------------------------------------------------------------------------------
 
Starting Repairs...
   Started at (7/30/2017 10:42:57 AM)
 
Setting Any Missing 'InstallDate' From Uninstall Sections Before Running Repair...
Total Missing 'InstallDate' Fixed: 76
 
01 - Reset Registry Permissions
   Restore Windows 7/8/10 Default Registry Permissions
   Start (7/30/2017 10:43:02 AM)
 
 
Decompressing & Updating Windows Permission File C:\Users\breakmydreams\Desktop\New folder\Tweaking.com - Windows Repair\files\permissions\7\hku.7z
Done,  0.56 seconds.
 
 
Decompressing & Updating Windows Permission File C:\Users\breakmydreams\Desktop\New folder\Tweaking.com - Windows Repair\files\permissions\7\hklm.7z
Done,  8.72 seconds.
 
   Running Repair Under System Account
   Done (7/30/2017 10:49:14 AM)
 
Reset File Permissions
   Restore Windows 7/8/10 Default File Permissions
   Start (7/30/2017 10:49:14 AM)
 
 
Decompressing & Updating Windows Permission File C:\Users\breakmydreams\Desktop\New folder\Tweaking.com - Windows Repair\files\permissions\7\default.7z
Done,  0.31 seconds.
 
 
Decompressing & Updating Windows Permission File C:\Users\breakmydreams\Desktop\New folder\Tweaking.com - Windows Repair\files\permissions\7\profile.7z
Done,  0.25 seconds.
 
 
Decompressing & Updating Windows Permission File C:\Users\breakmydreams\Desktop\New folder\Tweaking.com - Windows Repair\files\permissions\7\program_files.7z
Done,  0.38 seconds.
 
 
Decompressing & Updating Windows Permission File C:\Users\breakmydreams\Desktop\New folder\Tweaking.com - Windows Repair\files\permissions\7\program_files_x86.7z
Done,  0.33 seconds.
 
 
Decompressing & Updating Windows Permission File C:\Users\breakmydreams\Desktop\New folder\Tweaking.com - Windows Repair\files\permissions\7\programdata.7z
Done,  0.27 seconds.
 
 
Decompressing & Updating Windows Permission File C:\Users\breakmydreams\Desktop\New folder\Tweaking.com - Windows Repair\files\permissions\7\windows.7z
Done,  6.25 seconds.
 
   Running Repair Under System Account
   Done (7/30/2017 11:04:35 AM)
 
04 - Register System Files
   Start (7/30/2017 11:04:35 AM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (7/30/2017 11:05:58 AM)
 
10 - Remove Policies Set By Infections
   Start (7/30/2017 11:05:58 AM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (7/30/2017 11:06:21 AM)
 
15 - Repair Proxy Settings
   Start (7/30/2017 11:06:21 AM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (7/30/2017 11:06:24 AM)
 
17 - Repair Windows Updates
   Start (7/30/2017 11:06:24 AM)
 
Decompressing & Updating Windows Permission File C:\Users\breakmydreams\Desktop\New folder\Tweaking.com - Windows Repair\files\permissions\7\services.7z
Done,  0.31 seconds.
 
   Running Repair Under Current User Account
   Running Repair Under System Account
   Setting Windows Updates Files That Are In Use To Be Removed At Next Boot.
   Done (7/30/2017 11:07:27 AM)
 
27 - Set Windows Services To Default Startup
   Start (7/30/2017 11:07:28 AM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (7/30/2017 11:07:51 AM)
 
Cleaning up empty logs...
 
All Selected Repairs Done.
   Done at (7/30/2017 11:07:51 AM)
   Total Repair Time: 00:24:56
 
 
...YOU MUST RESTART YOUR SYSTEM...
 

 


Edited by breakmydreams, 30 July 2017 - 05:21 PM.

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#55
breakmydreams

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Tweaking.com - Windows Repair v3.9.36
--------------------------------------------------------------------------------
 
System Variables
--------------------------------------------------------------------------------
OS: Windows 7 Home Premium
OS Architecture: 64-bit
OS Version: 6.1.7601
OS Service Pack: Service Pack 1
Computer Name: HANSONNUTT
Windows Drive: C:\
Windows Path: C:\windows
Program Files: C:\Program Files
Program Files (x86): C:\Program Files (x86)
Current Profile: C:\Users\breakmydreams
Current Profile SID: S-1-5-21-2178555272-1815042791-136943586-1001
Current Profile Classes: S-1-5-21-2178555272-1815042791-136943586-1001_Classes
Profiles Location: C:\Users
Profiles Location 2: C:\windows\ServiceProfiles
Local Settings AppData: C:\Users\breakmydreams\AppData\Local
--------------------------------------------------------------------------------
 
System Information
--------------------------------------------------------------------------------
System Up Time: 0 Days 00:03:56
 
Process Count: 25
Commit Total: 1.19 GB
Commit Limit: 5.20 GB
Commit Peak: 1.19 GB
Handle Count: 6544
Kernel Total: 275.55 MB
Kernel Paged: 220.27 MB
Kernel Non Paged: 55.27 MB
System Cache: 447.01 MB
Thread Count: 303
--------------------------------------------------------------------------------
 
Memory Before Cleaning with CleanMem
--------------------------------------------------------------------------------
Memory Total: 2.60 GB
Memory Used: 1.21 GB(46.4478%)
Memory Avail.: 1.39 GB
--------------------------------------------------------------------------------
 
Cleaning Memory Before Starting Repairs...
 
Memory After Cleaning with CleanMem
--------------------------------------------------------------------------------
Memory Total: 2.60 GB
Memory Used: 1.17 GB(44.8508%)
Memory Avail.: 1.43 GB
--------------------------------------------------------------------------------
 
Starting Repairs...
   Started at (7/30/2017 11:45:27 AM)
 
Setting Any Missing 'InstallDate' From Uninstall Sections Before Running Repair...
Total Missing 'InstallDate' Fixed: 0
 
01 - Reset Registry Permissions
   Restore Windows 7/8/10 Default Registry Permissions
   Start (7/30/2017 11:45:43 AM)
 
 
Decompressing & Updating Windows Permission File C:\Users\breakmydreams\Desktop\New folder\Tweaking.com - Windows Repair\files\permissions\7\hku.7z
Done,  1.43 seconds.
 
 
Decompressing & Updating Windows Permission File C:\Users\breakmydreams\Desktop\New folder\Tweaking.com - Windows Repair\files\permissions\7\hklm.7z
Done,  8.09 seconds.
 
   Running Repair Under System Account
   Done (7/30/2017 11:52:18 AM)
 
Reset File Permissions
   Restore Windows 7/8/10 Default File Permissions
   Start (7/30/2017 11:52:18 AM)
 
 
Decompressing & Updating Windows Permission File C:\Users\breakmydreams\Desktop\New folder\Tweaking.com - Windows Repair\files\permissions\7\default.7z
Done,  0.2 seconds.
 
 
Decompressing & Updating Windows Permission File C:\Users\breakmydreams\Desktop\New folder\Tweaking.com - Windows Repair\files\permissions\7\profile.7z
Done,  0.23 seconds.
 
 
Decompressing & Updating Windows Permission File C:\Users\breakmydreams\Desktop\New folder\Tweaking.com - Windows Repair\files\permissions\7\program_files.7z
Done,  0.28 seconds.
 
 
Decompressing & Updating Windows Permission File C:\Users\breakmydreams\Desktop\New folder\Tweaking.com - Windows Repair\files\permissions\7\program_files_x86.7z
Done,  0.23 seconds.
 
 
Decompressing & Updating Windows Permission File C:\Users\breakmydreams\Desktop\New folder\Tweaking.com - Windows Repair\files\permissions\7\programdata.7z
Done,  0.23 seconds.
 
 
Decompressing & Updating Windows Permission File C:\Users\breakmydreams\Desktop\New folder\Tweaking.com - Windows Repair\files\permissions\7\windows.7z
Done,  5.95 seconds.
 
   Running Repair Under System Account
   Done (7/30/2017 12:09:40 PM)
 
04 - Register System Files
   Start (7/30/2017 12:09:40 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (7/30/2017 12:10:50 PM)
 
10 - Remove Policies Set By Infections
   Start (7/30/2017 12:10:50 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (7/30/2017 12:11:12 PM)
 
15 - Repair Proxy Settings
   Start (7/30/2017 12:11:12 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (7/30/2017 12:11:16 PM)
 
17 - Repair Windows Updates
   Start (7/30/2017 12:11:16 PM)
 
Decompressing & Updating Windows Permission File C:\Users\breakmydreams\Desktop\New folder\Tweaking.com - Windows Repair\files\permissions\7\services.7z
Done,  0.28 seconds.
 
   Running Repair Under Current User Account
   Running Repair Under System Account
   Setting Windows Updates Files That Are In Use To Be Removed At Next Boot.
   Done (7/30/2017 12:12:10 PM)
 
27 - Set Windows Services To Default Startup
   Start (7/30/2017 12:12:10 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (7/30/2017 12:12:26 PM)
 
Cleaning up empty logs...
 
All Selected Repairs Done.
   Done at (7/30/2017 12:12:26 PM)
   Total Repair Time: 00:27:02
 
 
...YOU MUST RESTART YOUR SYSTEM...
 
 
 
 
[SC] ChangeServiceConfig SUCCESS
[SC] ChangeServiceConfig SUCCESS
[SC] ChangeServiceConfig SUCCESS
[SC] ChangeServiceConfig SUCCESS
[SC] ChangeServiceConfig SUCCESS
The Windows Update service is not started.
 
More help is available by typing NET HELPMSG 3521.
 
The Application Identity service is not started.
 
More help is available by typing NET HELPMSG 3521.
 
The Cryptographic Services service is stopping...
The Cryptographic Services service was stopped successfully.
 
The Background Intelligent Transfer Service service is not started.
 
More help is available by typing NET HELPMSG 3521.
 
The Windows Modules Installer service is not started.
 
More help is available by typing NET HELPMSG 3521.
 
The system cannot find the file specified.
The system cannot find the file specified.
Could Not Find C:\ProgramData\Microsoft\Network\Downloader\qmgr*.dat
Deleted file - C:\windows\SoftwareDistribution\ReportingEvents.log
Deleted file - C:\windows\SoftwareDistribution\DataStore\DataStore.edb
Deleted file - C:\windows\SoftwareDistribution\DataStore\Logs\edb.chk
Deleted file - C:\windows\SoftwareDistribution\DataStore\Logs\edb.log
Deleted file - C:\windows\SoftwareDistribution\DataStore\Logs\edbres00001.jrs
Deleted file - C:\windows\SoftwareDistribution\DataStore\Logs\edbres00002.jrs
Deleted file - C:\windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\v6-win7sp1-wuredir.cab
Deleted file - C:\windows\system32\catroot2\dberr.txt
Deleted file - C:\windows\system32\catroot2\edb.chk
Deleted file - C:\windows\system32\catroot2\edb.log
Deleted file - C:\windows\system32\catroot2\edb0009C.log
Deleted file - C:\windows\system32\catroot2\edb0009D.log
Deleted file - C:\windows\system32\catroot2\edb0009E.log
Deleted file - C:\windows\system32\catroot2\edbres00001.jrs
Deleted file - C:\windows\system32\catroot2\edbres00002.jrs
Deleted file - C:\windows\system32\catroot2\{127D0A1D-4EF2-11D1-8608-00C04FC295EE}\catdb
Deleted file - C:\windows\system32\catroot2\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\catdb
Deleted file - C:\windows\system32\config\txr\{5296d391-d085-11e6-8b53-00266c08a449}.TxR.0.regtrans-ms
Deleted file - C:\windows\system32\config\txr\{5296d391-d085-11e6-8b53-00266c08a449}.TxR.0.regtrans-ms.old
Deleted file - C:\windows\system32\config\txr\{5296d391-d085-11e6-8b53-00266c08a449}.TxR.1.regtrans-ms
Deleted file - C:\windows\system32\config\txr\{5296d391-d085-11e6-8b53-00266c08a449}.TxR.1.regtrans-ms.old
Deleted file - C:\windows\system32\config\txr\{5296d391-d085-11e6-8b53-00266c08a449}.TxR.2.regtrans-ms
Deleted file - C:\windows\system32\config\txr\{5296d391-d085-11e6-8b53-00266c08a449}.TxR.2.regtrans-ms.old
Deleted file - C:\windows\system32\config\txr\{5296d391-d085-11e6-8b53-00266c08a449}.TxR.blf
Deleted file - C:\windows\system32\config\txr\{5296d391-d085-11e6-8b53-00266c08a449}.TxR.blf.old
C:\windows\system32\config\txr\{5296d392-d085-11e6-8b53-00266c08a449}.TM.blf
The process cannot access the file because it is being used by another process.
Deleted file - C:\windows\system32\config\txr\{5296d392-d085-11e6-8b53-00266c08a449}.TM.blf.old
C:\windows\system32\config\txr\{5296d392-d085-11e6-8b53-00266c08a449}.TMContainer00000000000000000001.regtrans-ms
The process cannot access the file because it is being used by another process.
Deleted file - C:\windows\system32\config\txr\{5296d392-d085-11e6-8b53-00266c08a449}.TMContainer00000000000000000001.regtrans-ms.old
C:\windows\system32\config\txr\{5296d392-d085-11e6-8b53-00266c08a449}.TMContainer00000000000000000002.regtrans-ms
The process cannot access the file because it is being used by another process.
Deleted file - C:\windows\system32\config\txr\{5296d392-d085-11e6-8b53-00266c08a449}.TMContainer00000000000000000002.regtrans-ms.old
File not found - C:\windows\system32\SMI\Store\Machine\*.TM*
File not found - C:\windows\system32\SMI\Store\Machine\*.blf
File not found - C:\windows\system32\SMI\Store\Machine\*.regtrans-ms
Could Not Find C:\windows\system32\SMI\Store\Machine\*.TM*
Could Not Find C:\windows\system32\SMI\Store\Machine\*.blf
Could Not Find C:\windows\system32\SMI\Store\Machine\*.regtrans-ms
[SC] SetServiceObjectSecurity SUCCESS
[SC] SetServiceObjectSecurity SUCCESS
Path not found - C:\windows\SysWoW64\catroot2
The system cannot find the file specified.
The system cannot find the file specified.
 
Sucessfully reset the Winsock Catalog.
You must restart the computer in order to complete the reset.
 
[SC] ChangeServiceConfig SUCCESS
[SC] ChangeServiceConfig SUCCESS
[SC] ChangeServiceConfig SUCCESS
[SC] ChangeServiceConfig SUCCESS
[SC] ChangeServiceConfig SUCCESS
[SC] ChangeServiceConfig SUCCESS
[SC] ChangeServiceConfig SUCCESS
[SC] ChangeServiceConfig SUCCESS
[SC] ChangeServiceConfig SUCCESS
[SC] ChangeServiceConfig SUCCESS
The Windows Update service is not started.
 
More help is available by typing NET HELPMSG 3521.
 
The Application Identity service is not started.
 
More help is available by typing NET HELPMSG 3521.
 
The Cryptographic Services service is stopping..
The Cryptographic Services service was stopped successfully.
 
The Background Intelligent Transfer Service service is not started.
 
More help is available by typing NET HELPMSG 3521.
 
The Windows Modules Installer service is not started.
 
More help is available by typing NET HELPMSG 3521.
 
The system cannot find the file specified.
The system cannot find the file specified.
Could Not Find C:\ProgramData\Application Data\Microsoft\Network\Downloader\qmgr*.dat
Could Not Find C:\ProgramData\Microsoft\Network\Downloader\qmgr*.dat
Path not found - C:\windows\SoftwareDistribution
The system cannot find the file specified.
The system cannot find the file specified.
Path not found - C:\windows\system32\catroot2
The system cannot find the file specified.
The system cannot find the file specified.
C:\windows\system32\config\txr\{5296d392-d085-11e6-8b53-00266c08a449}.TM.blf
The process cannot access the file because it is being used by another process.
C:\windows\system32\config\txr\{5296d392-d085-11e6-8b53-00266c08a449}.TMContainer00000000000000000001.regtrans-ms
The process cannot access the file because it is being used by another process.
C:\windows\system32\config\txr\{5296d392-d085-11e6-8b53-00266c08a449}.TMContainer00000000000000000002.regtrans-ms
The process cannot access the file because it is being used by another process.
File not found - C:\windows\system32\SMI\Store\Machine\*.TM*
File not found - C:\windows\system32\SMI\Store\Machine\*.blf
File not found - C:\windows\system32\SMI\Store\Machine\*.regtrans-ms
Could Not Find C:\windows\system32\SMI\Store\Machine\*.TM*
Could Not Find C:\windows\system32\SMI\Store\Machine\*.blf
Could Not Find C:\windows\system32\SMI\Store\Machine\*.regtrans-ms
[SC] SetServiceObjectSecurity SUCCESS
[SC] SetServiceObjectSecurity SUCCESS
Path not found - C:\windows\SysWoW64\catroot2
The system cannot find the file specified.
The system cannot find the file specified.
 
Sucessfully reset the Winsock Catalog.
You must restart the computer in order to complete the reset.
 
[SC] ChangeServiceConfig SUCCESS
[SC] ChangeServiceConfig SUCCESS
[SC] ChangeServiceConfig SUCCESS
[SC] ChangeServiceConfig SUCCESS
[SC] ChangeServiceConfig SUCCESS
 

 


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#56
zep516

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Looks good ! Carry on,

Thanks
Joe :)
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#57
breakmydreams

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Ok I finished the Tweaking.com program the other day when I did the repairs tab and didn't realize it. 

So, now I'm working on updating Microsoft Security Essentials and running a scan on it since you requested that and I haven't done that yet. 

After I finish the scan I will post the results for it. 

I have been leaving the disk defrag alone since we are working on other things right now, so just let me know when you want me to check that out again. 

 

Otherwise how have you been doing? 

 

Christa :) 


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#58
zep516

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Hello,
 

Otherwise how have you been doing?


Work is finally getting busy again. Been slow for a while, I'm a self employed painter / maintenance worker.
 

I'm working on updating Microsoft Security Essentials and running a scan on it since you requested that and I haven't done that yet.


Sounds good !

Try the defrag after that.

Joe
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#59
breakmydreams

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Hello,
 

Otherwise how have you been doing?


Work is finally getting busy again. Been slow for a while, I'm a self employed painter / maintenance worker.
 

I'm working on updating Microsoft Security Essentials and running a scan on it since you requested that and I haven't done that yet.


Sounds good !

Try the defrag after that.

Joe

 

I'm glad to hear work is getting busy for you again :) 

 

Will do. 


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