My dial-up connection was behaving itself for awhile, where I could connect on first dial-up attempt.
Anyway, the error 691 has once again occurred.
Here is the log of ppp trace while receiving 691 error on dial-up attempt -
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My dial-up connection was behaving itself for awhile, where I could connect on first dial-up attempt.
Anyway, the error 691 has once again occurred.
Here is the log of ppp trace while receiving 691 error on dial-up attempt -
Pretty much what you thought:
Auth Protocol c023 terminated with error 691
username/password incorrect.
What usually happens is they have several authentication servers that share the load. One of them is probably sick or programmed wrong or has an incorrect database. Nothing you can do on your end except complain to the ISP.
Thanks!
I've emailed my ISP together with a copy of PPP scan log. We'll see what happens (if anything).
Avast Free Antivirus seems to be having problems updating its database (possibly because I'm on a slow dial-up connection; this is a common issue unfortunately where some other programs will not update (completely) due to slow internet connection).
It seems an Avast executable named "instup.exe" is running, which I presume is the updating process, but is apparently generating some error messages within Avast program itself and within a program named Process Monitor which I'm running to view what is happening. Basically it appears that Avast is NOT updating, although it seems Avast is trying to. And it very briefly shows the update download progress indicator (which doesn't appear to be progressing) before quickly showing the "error"(?) in Avast screen that Setup is already running!?
Here are screenshots of what is happening -
Perhaps it was a mistake to right click and Run As Admin tho that's what I have always done. The folders that Avast is trying to get to do not exist where it thinks they are. I would uninstall it and try a new install.
Having trouble with Avast Free Antivirus (AFA)!
First, it wouldn't let me uninstall it with a message that Avast Setup was still running!!? So I rebooted into Safe Mode and manged to uninstall AFA then.
Rebooted to Normal Mode, and this time re-installed AFA just by double clicking the standalone installer executable, instead of running the installer as an Administrator.
Under AFA Update Settings, I made sure to check that the program and virus definition updates were set to "Manual". I don't want automatic updates running in the background as they would severely limit available bandwidth on the internet (I'm on dial-up) for browsing and other tasks.
Also set the option that "I only connect to the internet using a dial up modem".
This time updating the Virus Definitions seemed to work (although there was a very brief error message appearing at the start of the updating). The updating progress indicator worked this time also.
Next I tried to update the "Specialized Definitions" under the Boot-time scan. There was no feedback of any kind by AFA that the specialized definitions were actually being downloaded (no progress indicator, no indication of file size, nothing)!? However the computer network indicator showed that data was being downloaded.
After about four hours (!!), the network indicator showed that data was still being downloaded!? At this stage approximately 70 ~ 80+ MB of data would have been downloaded. Surely the Specialized Definitions file(s) wouldn't be as large as 70 ~ 100 MB (or whatever)? I then cancelled the download by exiting AFA.
Later I started AFA again, and it stated that the Specialized Definitions are installed and ready to use!? How can that be when I stopped the downloading previously!?
Before attempting a Boot-Time SCan, I'd like some further guidance, especially regarding the size of the Specialized Definition file(s), if known.
Are there some other alternative anti-malware scanners to verify (as far as possible) that there is no malware residing in my computer? By the way, I've tried ESET Online Scanner, but it doesn't seem to work, as required files to be downloaded do not complete downloading (probably because of my slow internet connection).
Sorry it's giving you such grief. I haven't worked with dialup in about 10 years. No idea how big the extra definitions are. I think they used to say but
I just did it and they don't say anymore. Took about 20 seconds on a 9.86 Mbps to download and install so they may be that big.
If it says it has the definitions go ahead and try the boot-time scan.
As for other scanners, we can try Rogue Killer. It's not as heavy duty as the Avast boot-time scan but it's still about a 21MB download.
RogueKiller scan result -
Edited by brispuss, 16 July 2017 - 08:43 AM.
RK doesn't like headlight and the suspicous path stuff so you can let RK remove it all if you want or not. It didn't really find anything bad.
Avast did find two trojans or at least what it thinks are trojans. It also shows a lot of corrupt archives. It just flags them. I usually go back and manually delete the archives since a corrupt archive can cause odd problems if a program tries to use it.
File C:\Program Files\Bookmark Buddy Unicode\BmkBuddy.chm|>$FIftiMain Error 42136 {CHM archive is corrupted.}
The actual file name stops at the | symbol. So the file that you would delete is: C:\Program Files\Bookmark Buddy Unicode\BmkBuddy.chm
These:
C:\Windows\SoftwareDistribution\Download \... files. These are Windows Updates.
The recommended procedure for these is:
net stop wuauserv
del C:\Windows\SoftwareDistribution /q /s
net start wuauserv
(from an elevated command prompt)
I'm assuming these downloads got corrupted by your dial up services.
Thanks.
I've run the commands for Windows updating.
Headlight is related to legitimate software, so it is not of any concern.
I'll reinstall some of the corrupted programs/files and reinstall those legitimate programs that were removed (BookMark Buddy and FLVPlayer4Free).
Otherwise the system is apparently malware free now?
Edited by brispuss, 16 July 2017 - 06:29 PM.
Looks good to me. I think we can clean up:
What needs to be done has been done.
Thanks!
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