[hmp3]

c:\Windows\System32\SysClass.DLL exists.

 

When I tried to merge, saw the following error for all 4 and first 3 lines you asked me to input:

"Cannot import The specified file is not a registry script.

You can only import binary registry files from within the registry editor."

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Let's try it this way:

 

Download usb3.zip:

 

Right click and Extract All to your desktop, Extract then right click on usb3.reg and Merge.

 

Do you still get the same error?

[RKinner]

Let's try it this way:

 

Download usb3.zip:

 

Right click and Extract All to your desktop, Extract then right click on usb3.reg and Merge.

 

Do you still get the same error?

[RKinner]

In addition to the above:  I asked on our private forum for someone to export the same key off a Win 7 64 intel machine and I got this:

 

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{36FC9E60-C465-11CF-8056-444553540000}]
"Class"="USB"
"ClassDesc"="@%SystemRoot%\\System32\\SysClass.Dll,-3025"
@="Universal Serial Bus controllers"
"IconPath"=hex(7):25,00,73,00,79,00,73,00,74,00,65,00,6d,00,72,00,6f,00,6f,00,\
  74,00,25,00,5c,00,73,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,73,\
  00,65,00,74,00,75,00,70,00,61,00,70,00,69,00,2e,00,64,00,6c,00,6c,00,2c,00,\
  2d,00,32,00,30,00,00,00,00,00
"NoInstallClass"="1"
"LowerLogoVersion"="5.2"
"UpperFilters"=hex(7):00,00,00,00
"LowerFilters"=hex(7):65,00,64,00,65,00,76,00,6d,00,6f,00,6e,00,00,00,00,00

 

This is  the same as mine except for the Filters so there should be no problem merging the attached reg. which has no filters

 

This is basically the same as usb3.reg with a few more lines.  If you have already tried usb3.reg it won't hurt to merge usb4.reg.  If you haven't done usb3 then just do usb4.

[hmp3]

Okay good news. I hadn't tried USB3.

USB4 rid my device manager of question marks and restored 'unknowns' to 'Universal Serial Bus controllers'.

But the scanner still shows the speed error.

Edited by phickspc, 27 March 2018 - 03:39 PM.

[RKinner]

OK.  Let's see what the full key looks like now.

[hmp3]

 36FC9E60-C465-11CF-8056-444553540000 V6.txt   21.58KB   243 downloads

[RKinner]

The difference between your .reg and the one my colleague sent me is that yours makes no reference to an oem.inf or to intel.  Instead it uses the MS provided usbport.inf which is so generic that it can't take advantage of USB 2.0.

 

This is from a slightly older system than yours but shows:

 

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{36FC9E60-C465-11CF-8056-444553540000}\0001]
"Controller"=hex:01
"InfPath"="oem10.inf"
"InfSection"="INTEL_USB2_CTTB"
"InfSectionExt"=".NT"
"ProviderName"="Intel"
"DriverDateData"=hex:00,80,13,29,29,21,ca,01
"DriverDate"="8-20-2009"
"DriverVersion"="9.1.1.1020"
"MatchingDeviceId"="pci\\ven_8086&dev_3b3c"
"DriverDesc"="Intel® 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B3C"
"EnumPropPages32"="usbui.dll,USBControllerPropPageProvider"
"IncludedInfs"=hex(7):75,00,73,00,62,00,70,00,6f,00,72,00,74,00,2e,00,69,00,6e,\
  00,66,00,00,00,00,00
 

 

There are only two controllers shown and both are enhanced (2.0)

 

Yours shows

 

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{36FC9E60-C465-11CF-8056-444553540000}\0000]
"EnumPropPages32"="usbui.dll,USBControllerPropPageProvider"
"Controller"=hex:01
"InfPath"="usbport.inf"
"InfSection"="UHCI.Dev"
"InfSectionExt"=".NT"
"ProviderName"="Microsoft"
"DriverDateData"=hex:00,80,8c,a3,c5,94,c6,01
"DriverDate"="6-21-2006"
"DriverVersion"="6.1.7601.18328"
"MatchingDeviceId"="pci\\ven_8086&dev_3a39"
"DriverDesc"="Intel® ICH10 Family USB Universal Host Controller - 3A39"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{36FC9E60-C465-11CF-8056-444553540000}\0001]
"EnumPropPages32"="usbui.dll,USBControllerPropPageProvider"
"Controller"=hex:01
"InfPath"="usbport.inf"
"InfSection"="EHCI.Dev"
"InfSectionExt"=".NT"
"ProviderName"="Microsoft"
"DriverDateData"=hex:00,80,8c,a3,c5,94,c6,01
"DriverDate"="6-21-2006"
"DriverVersion"="6.1.7601.18328"
"MatchingDeviceId"="pci\\ven_8086&dev_3a3a"
"DriverDesc"="Intel® ICH10 Family USB Enhanced Host Controller - 3A3A"
 

The first one is 1.0 the second 2.0.  I'm wondering what would happen if you changed
"InfSection"="UHCI.Dev"

to

"InfSection"="EHCI.Dev"

 

and added Enhanced in the DriverDesc.

[hmp3]

The first one is 1.0 the second 2.0.  I'm wondering what would happen if you changed
"InfSection"="UHCI.Dev"

to

"InfSection"="EHCI.Dev"

 

and added Enhanced in the DriverDesc.

 

Made those changes.

Scanner warning still appears.

Should I reverse the change you asked me to make?

Or Would you like me to continue replacing all the UHCI.devs & Universals in the reg? (there's more then 2 instances of UHCI & Universals) ?

Edited by phickspc, 28 March 2018 - 01:17 PM.

[RKinner]

Worth trying but before you do there are 2 services that seem to be involved in this.

 

usbehci and usbohci

 

Check if they are running by Start, All programs, Accessories, then right click on Command Prompt and run as Admin.  Type:

 

sc start usbehci

 

It should give you an error and say it is already started does it?

 

repeat with

 

sc start usbohci

[hmp3]

Command Prompt results:

C:\Windows\system32>sc start usbehci
[SC] StartService FAILED 1056:

An instance of the service is already running.

C:\Windows\system32>sc start usbohci
[SC] StartService FAILED 1058:

The service cannot be started, either because it is disabled or because it has
no enabled devices associated with it.

 

Edited by phickspc, 29 March 2018 - 07:08 AM.

[RKinner]

The second one may be a clue.

 

Export the key:

 

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\usbohci

and let's see what it looks like.

 

Also see if you have the file: C:\Windows\System32\Drivers\usbohci.sys

[hmp3]

C:\Windows\System32\Drivers\usbohci.sys Yes the System32 files exists.

 

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\usbohci

 

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\usbohci]
"Start"=dword:00000003
"Type"=dword:00000001
"ErrorControl"=dword:00000001
"ImagePath"=hex(2):5c,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,\
  74,00,5c,00,73,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,64,00,72,\
  00,69,00,76,00,65,00,72,00,73,00,5c,00,75,00,73,00,62,00,6f,00,68,00,63,00,\
  69,00,2e,00,73,00,79,00,73,00,00,00
"DisplayName"="Microsoft USB Open Host Controller Miniport Driver"
"Group"="Base"
"DriverPackageId"="usbport.inf_amd64_neutral_5a41ca742f7973cc"
"BootFlags"=dword:00000004

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\usbohci\Enum]
"Count"=dword:00000000
"NextInstance"=dword:00000000
"INITSTARTFAILED"=dword:00000001

Edited by phickspc, 29 March 2018 - 09:31 AM.

[RKinner]

Export

 

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\usbehci

[hmp3]

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\usbehci]
"Start"=dword:00000003
"Type"=dword:00000001
"ErrorControl"=dword:00000001
"ImagePath"=hex(2):73,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,44,00,\
  52,00,49,00,56,00,45,00,52,00,53,00,5c,00,75,00,73,00,62,00,65,00,68,00,63,\
  00,69,00,2e,00,73,00,79,00,73,00,00,00
"DisplayName"="Microsoft USB 2.0 Enhanced Host Controller Miniport Driver"
"Group"="Base"
"DriverPackageId"="usbport.inf_amd64_neutral_5a41ca742f7973cc"
"BootFlags"=dword:00000004
"Tag"=dword:00000012

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\usbehci\Enum]
"0"="PCI\\VEN_8086&DEV_3A3C&SUBSYS_82D41043&REV_00\\3&11583659&0&D7"
"Count"=dword:00000002
"NextInstance"=dword:00000002
"1"="PCI\\VEN_8086&DEV_3A3A&SUBSYS_82D41043&REV_00\\3&11583659&0&EF"

[hmp3]

My friend, I'm away for 3 weeks.

Please forgive me but I will have to ask that we pause until then.

Thank you, I look forward to picking this up where we left off!