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All File transfers hang. No virus!


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#181
RKinner

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Right click on one of the Intel....Universal Host Controllers, select Properties, Driver,  Driver Detail.  Does it show usbohci.sys as one of the 4 drivers?


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#182
phickspc

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Only 3 drivers for 3A34-3A39:

ushub, usbport, usbuhci.


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#183
RKinner

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Mine also have a usbfilter.sys on both my Win 7 & 10.  In addition I have usbohci.sys. But I have an AMD system

 

Open an elevated command prompt and type or copy and paste:

 

wmic path CIM_LogicalDevice where "Description like 'USB%'" get /value > \junk.txt

 

notepad \junk.txt

 

Hit Enter if notepad does not open

Open \junk.txt and copy and paste the text to a Reply


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#184
phickspc

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Attached File  junk.zip   2.27KB   9 downloads

Too long to paste into reply.


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#185
RKinner

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Too long to look at quickly.  Will get back to you tomorrow.  Wife wants me to watch TV with her.


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#186
RKinner

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You've probably told me already but I don't want to go back through all of the posts to look for it.  What is the make and model number of the PC.? (Serial Number too if it's an HP)

 

Open FRST.  In the Search Box

put: usbccgp.sys; usbhub.sys; usbport.sys; usbuhci.sys

 

Hit Search Files.  You will get one file.  Please post.


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#187
phickspc

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Custom Build PC Previous Speccy Report

 

Attached File  Search.txt   15.3KB   15 downloads

 

Should I system restore to the point before I recently downgraded my usb drivers?


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#188
RKinner

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No leave it like it is.  Export:

 

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Usb


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#189
phickspc

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There is no folder named USB in that directory


Edited by phickspc, 23 September 2018 - 12:35 PM.

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#190
RKinner

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OK.  Let's add one.  Download the attached usb.zip,

 

Attached File  usb.zip   341bytes   10 downloads

 

right click on it and Extract All then Extract.  Right click on usb.reg and Merge.  This is the key that tells it to give you the warning message or not


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#191
phickspc

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Okay, Merged.


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#192
RKinner

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I take it nothing has changed.

 

I forget what it was we were plugging in.  Assume it has a USB cable.  Can you verify that the cable is 2.0?  It might have a + as part of the USB symbol.  Look at the plastic within.  Is it white or black?

 

Does anything else give the same error?


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#193
phickspc

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Epson V39 Scanner via a black usb2 Ashape to mini-usb-shape (the size that connects to a smartphone). The inner plastic is also black.

Tried another white cable but regardless the slow speed error appears.

But re-plugging in eventually solves it and scanner operates at full speed until a certain point after which the scanner no longer responds until I re-plug it in. I re-ordered the scanner twice, thats how I know the scanner isnt faulty.

I do have other usb devices such as a printer but don't receive an error however, with the smartphone-size usb connection,  I only have two devices that use it, my smart phones and my scanner. I don't see the slow speed error when plugging in my smartphones.


Edited by phickspc, 23 September 2018 - 05:38 PM.

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#194
RKinner

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Look at the plastic between the pins within the connector.  Black is 2.  White is either 1.1 or 2

 

See if you can get a process monitor capture starting when you plug in the scanner and ending when the warning occurs.

 

I'm starting to think the scanner driver is at fault. 


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#195
phickspc

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It's all black.

The usb speed warning also appears whenever I re-plug my Speechware Alcor Micro SD TableMike.

Additionally, my smartphone (with mass storage enabled) only transfers at  8-10mb/s, as does my new usb pen drive.

 

We've already done a ProcessMonitor Log for the scanner here.

Would you still like me to do a new ProcessMonitorLog?


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