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All File transfers hang. No virus!


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#46
RKinner

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I see two things which might cause a problem.  

 

 

 

First Search for

 

device manager

 

hit Enter.

 

Click on the arrow in front of Network Adapters (if it is not already open).  Right click on each network adapter and select properties then click on the Power Management Tab.  Uncheck "Allow the computer to turn off this device to save power" OK.

 

Now click on the arrow in front of Universal Serial Bus Controllers

 

Right click on each USB Root Hub  and select properties then click on the Power Management Tab.  Uncheck "Allow the computer to turn off this device to save power" OK.

 

Reboot when done and try a transfer.

 

If that doesn't help,

Search for:

power options

hit Enter

 

Change it to High Performance.  

 

The other thing I see is it keeps trying to write to

 

C:\Windows\CSC\v2.0.6\namespace\169.254.120.157

 

 

 

When I try to look at C:\Windows\CSC\v2.0.6\ it won't let me in.  When I right click on it and select Properties then Security it tells me there is no owner for the folder.  I went in and took ownership and managed to get in to it and its subfolders but it's empty on mine.   The folder is used for syncing offline files so I suppose it is possible that it might need to put a file there.


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#47
phickspc

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I see two things which might cause a problem.  

 

 

 

First Search for

 

device manager

 

hit Enter.

 

Click on the arrow in front of Network Adapters (if it is not already open).  Right click on each network adapter and select properties then click on the Power Management Tab.  Uncheck "Allow the computer to turn off this device to save power" OK.

 

Now click on the arrow in front of Universal Serial Bus Controllers

 

Right click on each USB Root Hub  and select properties then click on the Power Management Tab.  Uncheck "Allow the computer to turn off this device to save power" OK.

 

Reboot when done and try a transfer.

 

If that doesn't help,

Search for:

power options

hit Enter

 

Change it to High Performance.  

 

The other thing I see is it keeps trying to write to

 

C:\Windows\CSC\v2.0.6\namespace\169.254.120.157

 

 

 

When I try to look at C:\Windows\CSC\v2.0.6\ it won't let me in.  When I right click on it and select Properties then Security it tells me there is no owner for the folder.  I went in and took ownership and managed to get in to it and its subfolders but it's empty on mine.   The folder is used for syncing offline files so I suppose it is possible that it might need to put a file there.

 

<script type="text/javascript"> //</script>

 

Tried it all, the progress bar that would hang a third of the way, now hangs half of the way.


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#48
RKinner

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When it fails what do the source & destination folder look like?

dir  /a  *.*

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#49
phickspc

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When it fails what do the source & destination folder look like?

dir  /a  *.*

 

<script type="text/javascript"> //</script>

 

I'm confused by your question and what do you want me to do with that command?


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#50
RKinner

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Sorry.  Open an elevated command prompt.  

Win 7: Start, All Programs, Accessories then right click on Command Prompt and Run as Administrator
 
 
Say you are going to copy
 
E:\#COMPOSITIONS\In Progress\Solo Work\Riff Library\Spare Media\
 
to
 
\\169.254.120.157\removable_SDCARD\Spare Media\ 
 
First change to the E:\ drive with
 
e:
 
Then change to the folder
 
cd  \#COMPOSITIONS\In Progress\Solo Work\Riff Library\Spare Media
 
then type:
 
dir  /a  *.*
That shows you what it in the source folder.  Probably easier to do:
 
dir  /a  *.*  > C:\junk.txt
 
then it will be in the file C:\junk.txt
 
I'm not sure how to get to the destination folder.  Normally we would map a network drive to it and assign a letter so we could do the same as for the destination folder.  You might just try:
 
 
dir  /a  *.*  \\169.254.120.157\removable_SDCARD\Spare Media

Is the device with the "removable_SDCARD" a phone or tablet?  Perhaps it is going to sleep too?  


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#51
phickspc

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I am transferring the data onto a smartphone.

 

Here's the files you asked for, created during a file hang:

Attached File  Source Dir.txt   1.81KB   142 downloads

Attached File  Destination Dir.txt   339bytes   142 downloads

 

How do I find out if my smartphone is going to sleep?

I found 2x "RIM Virtual Serial Portv2" items in Device Manager "Ports (COM & LP)" but they didn't have any power sections in their properties. They did however have a "Port Settings" tab.


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#52
RKinner

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OK.  That's what I want but I need the processor monitor log to go with it.

 

There should be something in the settings that decides when to shut down the display.  If you set it to max (30 minutes on my Android) as long as you can see the display you can assume it is not going to sleep.


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#53
phickspc

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OK.  That's what I want but I need the processor monitor log to go with it.

 

There should be something in the settings that decides when to shut down the display.  If you set it to max (30 minutes on my Android) as long as you can see the display you can assume it is not going to sleep.

 

<script type="text/javascript"> //</script>

 

Can you use the old process monitor logs, since I have been using the same files, source & destination for diagnostics.

Otherwise how can I do both the process monitor & CMD request at the same time?

 

Btw, the smartphone has a screen timeout limit of 5minutes, except for when it's plugged into pc via usb (which it is). It hanged today after 37 seconds.


Edited by phickspc, 17 July 2017 - 07:36 AM.

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#54
RKinner

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Best if I have both done for the same transfer.  The CMD for the destination should be done after the transfer fails.  When you try and copy something are you copying the whole folder or just one file?

 

It seems a bit odd that if you are connected via USB that it is using TCP/IP to connect.  When I connect a phone to the PC via USB it shows up as a new drive with a letter.  If you turn off WiFi on the phone and then connect it up does it show up as a new drive?


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#55
phickspc

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Best if I have both done for the same transfer.  The CMD for the destination should be done after the transfer fails.  When you try and copy something are you copying the whole folder or just one file?

 

It seems a bit odd that if you are connected via USB that it is using TCP/IP to connect.  When I connect a phone to the PC via USB it shows up as a new drive with a letter.  If you turn off WiFi on the phone and then connect it up does it show up as a new drive?

 

Okay I disabled wifi using windows smartphone software and on the phone itself. But still the smartphone shows up and allows me to connect from my PC to it via wifi.

Nevertheless I have been conducting the transfer using the drive mount access which you'll see as drive letter Y: in the Destination.txt.

Yes I'm copying a folder from one directory to another.

 

The procedure I just performed went like this:

 

1.Start Transfer.

2.Launch Process Monitor.

3.Stop & save process monitor logfile 2-4seconds after transfer froze.

4.Launch CMD.

5.Navigate to destination folder and then Save dir in Attached File  Destination.txt   339bytes   143 downloads

6.Navigate to destination folder and then Save dir in Attached File  Source.txt   1.81KB   144 downloads


Edited by phickspc, 18 July 2017 - 04:22 PM.

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#56
RKinner

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Odd Y: does not show up in the log.

 

The only time I see PowerRequestOverride showing up is at the end of the first file.  So you would think it might have something to do with it.  

 

Start the transfer then open an elevated command Prompt.  Type:

 

powercfg -requests > \junk.txt
 
and hit Enter.
 
Then type
notepad \junk.txt
and hit Enter. Copy the text and paste it into a Reply.

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#57
phickspc

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DISPLAY:
None.

SYSTEM:
[DRIVER] Legacy Kernel Caller
[PROCESS] \Device\HarddiskVolume2\Windows\explorer.exe
A file copy operation is in progress.
[DRIVER] \FileSystem\rdbss
A file has been opened across the network. File name: [\169.254.178.165\removable_SDCARD\Spare Media\Waver 1_3.wav] Process ID: [3576]
[DRIVER] \FileSystem\rdbss
A file has been opened across the network. File name: [\169.254.178.165\removable_SDCARD\Spare Media\Waver 1_3.wav.peak] Process ID: [3576]
[DRIVER] \FileSystem\rdbss
A file has been opened across the network. File name: [\169.254.178.165\removable_SDCARD\Spare Media\Waver 1_48.wav] Process ID: [3576]
[DRIVER] \FileSystem\rdbss
A file has been opened across the network. File name: [\169.254.178.165\removable_SDCARD\Spare Media\Waver 1_48.wav.peak] Process ID: [3576]
[DRIVER] \FileSystem\rdbss
A file has been opened across the network. File name: [\169.254.178.165\removable_SDCARD\Spare Media\Waver 1_5.wav] Process ID: [3576]
[DRIVER] \FileSystem\rdbss
A file has been opened across the network. File name: [\169.254.178.165\removable_SDCARD\Spare Media\Waver 1_5.wav.peak] Process ID: [3576]
[DRIVER] \FileSystem\rdbss
A file has been opened across the network. File name: [\169.254.178.165\removable_SDCARD\Spare Media\Waver 1_6.wav] Process ID: [3576]
[DRIVER] \FileSystem\rdbss
A file has been opened across the network. File name: [\169.254.178.165\removable_SDCARD\Spare Media\Waver 1_6.wav.peak] Process ID: [3576]
[DRIVER] \FileSystem\rdbss
A file has been opened across the network. File name: [\169.254.178.165\removable_SDCARD\Spare Media\Waver 1_8.wav] Process ID: [3576]

AWAYMODE:
None.

 


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#58
phickspc

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For some reason, the transfer completed successfully earlier today but after a restart it froze.


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#59
RKinner

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The powercfg results are about what you would expect.  Windows knows that something is going on so shouldn't be going to sleep or turning stuff off to save power.

 

Do you have a card reader?  I wonder if you could stick the SD Card into a reader and write to it directly.  


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#60
phickspc

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Do you have a card reader?  I wonder if you could stick the SD Card into a reader and write to it directly.  

 

Do you mean as an experiment or as a workaround?


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