Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works

Word issue

  • Please log in to reply



    New Member

  • Member
  • Pip
  • 1 posts
Hoping someone can help me out here. 
Does anyone use Microsoft Word? I get this message when opening .doc extesion file "Word cannot open this document template?".
How to stop this annoying error or how to repair .doc file?
I am running Windows 8.1
Microsoft Office 2013

  • 0




    Malware Expert

  • Expert
  • 20,813 posts
  • MVP

Close Word.


Search files and folders for




rename all you find to anormal.dotm


Open Word (do not click on an existing document)


Word will create a new template.  Close Word.



Does that help?

  • 0




  • Member
  • PipPip
  • 30 posts

open the file in notepad and then save it putting right format

  • 0

Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP