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Word issue


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#1
markdavis0029

markdavis0029

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Hello, 
 
Hoping someone can help me out here. 
 
Does anyone use Microsoft Word? I get this message when opening .doc extesion file "Word cannot open this document template?".
How to stop this annoying error or how to repair .doc file?
 
I am running Windows 8.1
Microsoft Office 2013
 

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#2
RKinner

RKinner

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Close Word.

 

Search files and folders for

 

normal.dotm

 

rename all you find to anormal.dotm

 

Open Word (do not click on an existing document)

 

Word will create a new template.  Close Word.

 

 

Does that help?


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#3
Fiannati

Fiannati

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open the file in notepad and then save it putting right format


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