Hello i recently tried to open my antivirus because of a false positive error then it said Requested resource is in use so i downloaded MBAM and it did not open and said the same thing i have run ADWcleaner and i will attach the log file Please help
Requested resource is in use when i try to open all antivirus softwar
Posted 12 July 2017 - 01:24 PM
I'll do the best I can to resolve your computer issue
Please make sure to carefully read any instruction that I give you. If you're not sure, or if something unexpected happens, don't continue Stop and ask! Never be afraid to ask questions!
You need to try Malwarebytes Anti Rootkit (MBAR)
Post the adwCleaner log. Just paste it in to a reply.
Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.
- Right click to run as administrator (XP users click run after receipt of Windows Security Warning - Open File). When the tool opens click Yes to disclaimer.
- Press Scan button.
- It will produce a log called FRST.txt in the same directory the tool is run from.
- Please copy and paste log back here.
- The first time the tool is run it generates another log (Addition.txt - also located in the same directory as FRST.exe/FRST64.exe). Please also paste that along with the FRST.txt into your reply.
Follow instructions here
Please post the logs from Farber recovery scan tool, then go ahead and try and run MBAR.
Posted 15 July 2017 - 10:04 PM
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