firestick invalid format
Posted 15 July 2017 - 02:21 PM
Posted 15 July 2017 - 08:52 PM
My name is UnloosedCake, and I'm here to help you figure out this issue!
Are you using the factory usb cord and wall adapter or a third party? Can you try switching to a different version? (i.e if you're using all factory cords and adapters, switch to third party, and vice versa)
If this doesn't solve the problem, let me know and we can try to troubleshoot!
Posted 19 July 2017 - 08:05 AM
I have tried different USB cords, as well as spent adapters & that didn't help anything. My Firestick was working fine one minute & then everything just stopped working & the screen was black with "Invalid Format" on my screen. screen
Posted 19 July 2017 - 11:30 AM
What type of television do you have?
Do you plug the firestick into the wall or the TV for power?
Posted 19 July 2017 - 05:03 PM
Posted 20 July 2017 - 05:09 PM
Everything I've read about 'invalid format' with Firesticks and LG TVs leads to switching out the usb/wall adapter as the solution. Try switching them out and leaving it plugged in without touching it (try turning it on or however that works) and come back to it in a half hour or so...
If that doesn't work, you'll want to try Amazon support as I have no way to troubleshoot or replicate the issue from here.
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