[FILEYKEV]

Hi, I have a 2nd hand vista desktop which i cannot use as the password page comes up when i turn on, I have tried safe mode etc but each time i get the same password page . I have tried to find return to factory settings but this does not come up and all the safe mode options leave me needing the password every time, hope someone can help, thanks Kev.

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Hi FILEYKEV,

We cannot help you reset Windows user password this because we don't know PC belongs to you.
You will need to use Windows Setup DVD or factory recovery option to reinstall Windows OS. If you need help factory reset your computer you need to provide us with make and model number of your computer.

[FreeBooter]

Hi FILEYKEV,

We cannot help you reset Windows user password this because we don't know PC belongs to you.
You will need to use Windows Setup DVD or factory recovery option to reinstall Windows OS. If you need help factory reset your computer you need to provide us with make and model number of your computer.

[FILEYKEV]

Hi, Thanks for your reply, The computer is a Acer Aspire AX3810. Windows vista home premium, The pc belonged to a friend of mine . who passed away, the family gave me the pc, but they did not have any discs with it. 

[FreeBooter]

I'm sorry to hear what happened to your friend.
You can factory reset Acer Aspire by powering computer on. Hold Alt and keep pressing F10 at the Acer logo. You may need a password. If you have used Erecovery before you would have been asked to create a password.
If your first Erecovery the default password is 000000

[Oamlser]

I'm sorry to hear what happened to your friend.
You can factory reset Acer laptop password by powering computer on. Hold Alt and keep pressing F10 at the Acer logo. You may need a password. If you have used Erecovery before you would have been asked to create a password.
If your first Erecovery the default password is 000000

You are right , i do that a lot , especially when I forget my local password 

Edited by Oamlser, 23 August 2017 - 06:37 PM.