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Recovering data from dying HDD


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#1
jalen22

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Hello.

 

I have a Dell XPS laptop that was running slow and acting erratically and then wouldn't boot all of the sudden. Tried a bunch of stuff to repair it but still couldn't get it to boot. I then ran the Dell built-in diagnostics and it failed the hard drive portion of the test. I got an Error Code 2000-0142 which according to the Dell Forums indicates hard drive failure. Based on that, I decided to get all the data off that I could before replacing the hard drive. Booted up an Ubuntu Live CD and ran the following command to an external hard drive.

rsync -avhW --no-compress --progress * /media/ubuntu/Seagate

The backup initially started off alright, but has progressively slowed down and I am now receiving more and more errors as seen attached. Any suggestions on where to go from there? We unfortunately have photos from vacations on their we would like to save if possible. Thanks for the help!

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  • 20170811_141235.jpg

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#2
terry1966

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my advice let it finish and see if it recovered what you required.

 

personally i use testdisk/photorec to recover data. :- http://www.cgsecurit...g/wiki/PhotoRec

 

review :- http://www.techradar...sk-and-photorec

official step by step guide :- http://www.cgsecurit...ec_Step_By_Step

 

video example of using photorec.

 

:popcorn:


Edited by terry1966, 11 August 2017 - 04:39 PM.

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#3
Kemasa

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Worse case, some manufacturers have services to recover the data, but it tends to be expensive.

 

If the heads have crashed, more and more damage can occur unless the drive is taken apart and cleaned up, but due to surface damage, another head crash can occur, which is why services charge so much money.


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#4
jalen22

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my advice let it finish and see if it recovered what you required.

 

personally i use testdisk/photorec to recover data. :- http://www.cgsecurit...g/wiki/PhotoRec

 

review :- http://www.techradar...sk-and-photorec

official step by step guide :- http://www.cgsecurit...ec_Step_By_Step

 

video example of using photorec.

 

:popcorn:

Thanks for the link, I will give that a try once my rsync command finishes.

 

Worse case, some manufacturers have services to recover the data, but it tends to be expensive.

 

If the heads have crashed, more and more damage can occur unless the drive is taken apart and cleaned up, but due to surface damage, another head crash can occur, which is why services charge so much money.

 

Ahh good information, thank you!


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#5
123Runner

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Curious what rsync does? I suspect it copies the entire drive. If so I would have used the Ubunbtu live CD and done the copying myself starting with your most urgent folders because it sounded like the drive was on the edge of total failure.


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#6
Kemasa

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rsync is a program which can be used to mirror the files from one location to another. It checks to see if there are differences between the two locations and depending on the options, updates one or the other side. It can be one direction or bi-directional.

 

While it can do an entire drive, it is based on directories, so it depends on what you select. It can be used for one file, one directory or more.

 

Yes, it is best to copy what is the most important first, or better yet have a backup so that it is not critical.


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