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[RESOLVED] Driver Issues! Keyboard, Touchpad, USB mice not working

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Best Answer DMCShep , 20 August 2017 - 07:34 PM

That worked!!! Touchpad works without any issues, keyboard works, touchscreen works, USB mouse works, checked device manager and zero warnings!!! Rebooted just to make sure it's fixed, and same res... Go to the full post »


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#16
FreeBooter

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Would you like to repair install Windows 10 you will not lose your settings or installed programs.


Edited by FreeBooter, 20 August 2017 - 01:48 PM.

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#17
DMCShep

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✓  Best Answer

That worked!!! Touchpad works without any issues, keyboard works, touchscreen works, USB mouse works, checked device manager and zero warnings!!! Rebooted just to make sure it's fixed, and same result.

 

Thank you guys VERY much!!! Saved me from buying a $50 touchpad or even taking it to a repair shop!!!  :laughing:


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#18
FreeBooter

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We are glad to hear your issue has been resolved!


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#19
phillpower2

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That worked!!! Touchpad works without any issues, keyboard works, touchscreen works, USB mouse works, checked device manager and zero warnings!!! Rebooted just to make sure it's fixed, and same result.

 

Thank you guys VERY much!!! Saved me from buying a $50 touchpad or even taking it to a repair shop!!!  :laughing:

 

 

We are glad to hear your issue has been resolved!

 

Great news and a job well done folks :yes:

 

Couple of other suggestions for you DMCShep, make sure that you create a new system restore for the present stable settings and create a back up image of your HDD, see Essexboy guide here

 

Btw thank you for letting us know that all is now well DMCShep, your feedback will be helpful to others  :thumbsup:


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#20
DMCShep

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Hang tight, might not be fully resolved yet. I'm starting to remember WHY I tried to upgrade the driver in the first place.

 

The touchpad is finicky and works intermittently. Seems like the driver keeps crashing and restarting (at least, when I enabled the tray icon, it was doing that). Not sure if it's hardware or software at this point. What can I check?


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#21
FreeBooter

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Your issue could be hardware problem. Install latest touchpad driver and see issue resolves.


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#22
DMCShep

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Tried to install the one supplied from the manufacturer, got this error:

 

Newer Installed.png

 

Wondering if it's a bug in the newer driver now... How do I downgrade to the OEM version?


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#23
FreeBooter

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Your laptop manufacturer may have the previous version of the Synaptics Point Device Driver.


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#24
DMCShep

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They do, it's what I tried to install that gave me that error message. The question is how do I install the older version if it doesn't want to?

 

EDIT:

After incessant right-clicks to the point where I can't move even the USB mouse anywhere without it trying to do something stupid, I've had to disable the touchpad. It's getting worse, which itself sounds like a hardware problem given the drivers haven't changed in the past day or so. Is a new touchpad in order? They're $50 on eBay, so worth a try to me, but don't want to jump the gun if it sounds software related somehow.


Edited by DMCShep, 22 August 2017 - 08:58 AM.

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#25
FreeBooter

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I think problem is faulty hardware you should uninstall the touchpad driver and install the touchpad driver that is from your laptop manufacturer if the issue persist then its hardware problem.
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#26
DMCShep

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Hardware was definitely at fault, but unfortunately now I am stuck without ANY functioning touchpad. Local repair shop is cheap, I can follow up with them later to get one that works in there. Just got the laptop back a few days ago, I can't complain much. Something is WAY better than nothing!

 

Thanks for all the help guys!  :laughing:  Now for a question that affects TWO computers and hopefully isn't terribly hard to fix. I will get occasional HTTPS errors from sites that look like this:

 

Privacy error.png

 

Chrome breaks, Firefox works fine. They seem to all use the Thawte certificate, which one of my old jobs had me dick with on ALL my computers because a project I worked on required it. That seems to be causing issues now.

 

How do I reset the HTTPS certificates on my computer back to the factory listing of what they should have? I noticed some that were added by Telerik Fiddler too, which I no longer use. Essentially, I have zero need for additional HTTPS certificates, so I want to wipe any and all that I have replaced myself with what came with each computer. How do I accomplish this?

 

 


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#27
FreeBooter

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"How to fix “Your connection is not private” error in Google Chrome"
http://www.fixotip.c...-google-chrome/
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#28
DMCShep

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The problem is with my computers, not with the websites. I have a bad HTTPS cert installed somewhere causing all of this, but no way to wipe them all out and obtain only the ones I'm supposed to have.
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#29
FreeBooter

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"Manage Trusted Root Certificates in Windows"
http://www.thewindow...ficates-windows
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