HP laptop starts up ok, with HP logo and such.
He then gets the start up page where he enters his password. goes to load windows,
BAMMO! Black screen. Tried calling HP who wanted $100.00 to try to fix remotely.
Remembered this site, and here I am.
Hopefully someone here can help me out!
Not sure of specs as I can't getin there to check.
well, it got to the windows screen, but i can't get it to do anything. mouse works but that is all.
Edited by myriamd, 16 August 2017 - 05:01 PM.