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Best Answer debodun , 04 October 2017 - 07:15 AM

Since updating to version 56.0, there have been no problems. Keeping my fingers crossed. Go to the full post »


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#16
RKinner

RKinner

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Speccy hasn't been too accurate in recent versions but just watch the temps and make sure it doesn't climb too high.

 

Since you have it let it make a logfile so I can see it:

 

Run Speccy.  When it finishes (the little icon in the bottom left will stop moving), 
File, Save as Text File,  (to your desktop) note the name it gives. OK.  Open the file in notepad and delete the line that gives the serial number of your Operating System.  
(It will be near the top,  10-20  lines down.) Save the file.  Attach the file to your next post.  Attaching the log is the best option as it is too big for the forum.  Attaching is a multi step process.
 
First click on More Reply Options
Then scroll down to where you see
Choose File and click on it.  Point it at the file and hit Open.
Now click on Attach this file.

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#17
debodun

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Is this what you wanted?

Attached Files


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#18
RKinner

RKinner

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Yes.  That's correct.

 

Hard drive looks good.  Temps are good and network is not talking to any odd websites.  Video driver seems to be uptodate.

 

In the Search box type:  dxdiag 
 
wait for it to find it.  Right click on dxdiag.exe and Run As Admin.
 
Once it finishes Save All Information.  Point it at your desktop and it should save it as dxdiag.txt.
 
Exit
 
Double click on dxdiag.txt and copy and paste the text into a reply.

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#19
debodun

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System Information
------------------
Time of this report: 9/5/2017, 14:48:32
       Machine name: OWNER-PC
   Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_ldr.170707-0600)
           Language: English (Regional Setting: English)
System Manufacturer: Hewlett-Packard
       System Model: HP Compaq dc5700 Small Form Factor
               BIOS: Default System BIOS
          Processor: Intel® Core™2 CPU          6300  @ 1.86GHz (2 CPUs), ~1.9GHz
             Memory: 3072MB RAM
Available OS Memory: 3064MB RAM
          Page File: 1619MB used, 4505MB available
        Windows Dir: C:\Windows
    DirectX Version: DirectX 11
DX Setup Parameters: Not found
   User DPI Setting: Using System DPI
 System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
     DxDiag Version: 6.01.7601.17514 32bit Unicode

------------
DxDiag Notes
------------
      Display Tab 1: No problems found.
        Sound Tab 1: No problems found.
          Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D:    0/4 (retail)
DirectDraw:  0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay:  0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow:  0/6 (retail)

---------------
Display Devices
---------------
          Card name: Intel®  Q965/Q963 Express Chipset Family
       Manufacturer: Intel Corporation
          Chip type: Intel® GMA 3000
           DAC type: Internal
         Device Key: Enum\PCI\VEN_8086&DEV_2992&SUBSYS_2808103C&REV_02
     Display Memory: 256 MB
   Dedicated Memory: 0 MB
      Shared Memory: 256 MB
       Current Mode: 1024 x 768 (32 bit) (60Hz)
       Monitor Name: Generic Non-PnP Monitor
      Monitor Model: unknown
         Monitor Id:
        Native Mode: unknown
        Output Type: HD15
        Driver Name: igdumd64.dll,igdumdx32
Driver File Version: 8.14.0010.1930 (English)
     Driver Version: 8.15.10.1930
        DDI Version: 9Ex
       Driver Model: WDDM 1.1
  Driver Attributes: Final Retail
   Driver Date/Size: 9/23/2009 20:22:58, 5472256 bytes
        WHQL Logo'd: Yes
    WHQL Date Stamp:
  Device Identifier: {D7B78E66-6AD2-11CF-0674-0208A3C2C535}
          Vendor ID: 0x8086
          Device ID: 0x2992
          SubSys ID: 0x2808103C
        Revision ID: 0x0002
 Driver Strong Name: oem2.inf:Intel.Mfg.NTamd64:i965G0:8.15.10.1930:pci\ven_8086&dev_2992
     Rank Of Driver: 00F42001
        Video Accel: ModeMPEG2_A ModeMPEG2_C
   Deinterlace Caps: {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
       D3D9 Overlay: Not Supported
            DXVA-HD: Not Supported
       DDraw Status: Enabled
         D3D Status: Enabled
         AGP Status: Enabled

-------------
Sound Devices
-------------
            Description: Speakers (High Definition Audio Device)
 Default Sound Playback: Yes
 Default Voice Playback: Yes
            Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0260&SUBSYS_103C2808&REV_1004
        Manufacturer ID: 1
             Product ID: 65535
                   Type: WDM
            Driver Name: HdAudio.sys
         Driver Version: 6.01.7601.17514 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 11/20/2010 23:23:47, 350208 bytes
            Other Files:
        Driver Provider: Microsoft
         HW Accel Level: Basic
              Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX™ 2.0 Listen/Src: No, No
   I3DL2™ Listen/Src: No, No
Sensaura™ ZoomFX™: No

---------------------
Sound Capture Devices
---------------------
            Description: Microphone (High Definition Audio Device)
  Default Sound Capture: Yes
  Default Voice Capture: No
            Driver Name: HdAudio.sys
         Driver Version: 6.01.7601.17514 (English)
      Driver Attributes: Final Retail
          Date and Size: 11/20/2010 23:23:47, 350208 bytes
              Cap Flags: 0x1
           Format Flags: 0xFFFFF

            Description: Aux (High Definition Audio Device)
  Default Sound Capture: No
  Default Voice Capture: Yes
            Driver Name: HdAudio.sys
         Driver Version: 6.01.7601.17514 (English)
      Driver Attributes: Final Retail
          Date and Size: 11/20/2010 23:23:47, 350208 bytes
              Cap Flags: 0x1
           Format Flags: 0xFFFFF

            Description: Line In (High Definition Audio Device)
  Default Sound Capture: No
  Default Voice Capture: No
            Driver Name: HdAudio.sys
         Driver Version: 6.01.7601.17514 (English)
      Driver Attributes: Final Retail
          Date and Size: 11/20/2010 23:23:47, 350208 bytes
              Cap Flags: 0x1
           Format Flags: 0xFFFFF

-------------------
DirectInput Devices
-------------------
      Device Name: Mouse
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a

      Device Name: Keyboard
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a

Poll w/ Interrupt: No

-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x8086, 0x2835
| Matching Device ID: usb\root_hub
| Service: usbhub

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ Standard PS/2 Keyboard
| Matching Device ID: *pnp0303
| Service: i8042prt
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
|
+ HID-compliant mouse
| Vendor/Product ID: 0x046D, 0xC05A
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD

------------------------
Disk & DVD/CD-ROM Drives
------------------------
      Drive: C:
 Free Space: 752.9 GB
Total Space: 951.9 GB
File System: NTFS
      Model: SAMSUNG HD103SI ATA Device

      Drive: D:
 Free Space: 1.8 GB
Total Space: 2.0 GB
File System: NTFS
      Model: SAMSUNG HD103SI ATA Device

      Drive: E:
      Model: TSSTcorp CD/DVDW TS-H653L ATA Device
     Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes

--------------
System Devices
--------------
     Name: Intel® ICH8 Family PCI Express Root Port 2 - 2841
Device ID: PCI\VEN_8086&DEV_2841&SUBSYS_2808103C&REV_02\3&21436425&0&E1
   Driver: n/a

     Name: Intel® ICH8 2 port Serial ATA Storage Controller - 2825
Device ID: PCI\VEN_8086&DEV_2825&SUBSYS_2808103C&REV_02\3&21436425&0&FD
   Driver: n/a

     Name: Intel® ICH8 Family PCI Express Root Port 1 - 283F
Device ID: PCI\VEN_8086&DEV_283F&SUBSYS_2808103C&REV_02\3&21436425&0&E0
   Driver: n/a

     Name: Intel® ICH8 4 port Serial ATA Storage Controller - 2820
Device ID: PCI\VEN_8086&DEV_2820&SUBSYS_2808103C&REV_02\3&21436425&0&FA
   Driver: n/a

     Name: Intel® ICH8 Family USB2 Enhanced Host Controller - 283A
Device ID: PCI\VEN_8086&DEV_283A&SUBSYS_2808103C&REV_02\3&21436425&0&D7
   Driver: n/a

     Name: Intel® ICH8/ICH8R Family LPC Interface Controller - 2810
Device ID: PCI\VEN_8086&DEV_2810&SUBSYS_2808103C&REV_02\3&21436425&0&F8
   Driver: n/a

     Name: Intel® ICH8 Family USB2 Enhanced Host Controller - 2836
Device ID: PCI\VEN_8086&DEV_2836&SUBSYS_2808103C&REV_02\3&21436425&0&EF
   Driver: n/a

     Name: Intel® 82801 PCI Bridge - 244E
Device ID: PCI\VEN_8086&DEV_244E&SUBSYS_2808103C&REV_F2\3&21436425&0&F0
   Driver: n/a

     Name: Intel® ICH8 Family USB Universal Host Controller - 2835
Device ID: PCI\VEN_8086&DEV_2835&SUBSYS_2808103C&REV_02\3&21436425&0&D1
   Driver: n/a

     Name: Broadcom NetXtreme Gigabit Ethernet
Device ID: PCI\VEN_14E4&DEV_167B&SUBSYS_2808103C&REV_02\4&77D940C&0&00E1
   Driver: n/a

     Name: Intel®  Q965/Q963 Express Chipset Family
Device ID: PCI\VEN_8086&DEV_2992&SUBSYS_2808103C&REV_02\3&21436425&0&10
   Driver: n/a

     Name: Intel® ICH8 Family USB Universal Host Controller - 2834
Device ID: PCI\VEN_8086&DEV_2834&SUBSYS_2808103C&REV_02\3&21436425&0&D0
   Driver: n/a

     Name: Intel® Q963/Q965 Processor to I/O Controller - 2990
Device ID: PCI\VEN_8086&DEV_2990&SUBSYS_2808103C&REV_02\3&21436425&0&00
   Driver: n/a

     Name: Intel® ICH8 Family USB Universal Host Controller - 2831
Device ID: PCI\VEN_8086&DEV_2831&SUBSYS_2808103C&REV_02\3&21436425&0&E9
   Driver: n/a

     Name: High Definition Audio Controller
Device ID: PCI\VEN_8086&DEV_284B&SUBSYS_2808103C&REV_02\3&21436425&0&D8
   Driver: n/a

     Name: Intel® ICH8 Family USB Universal Host Controller - 2830
Device ID: PCI\VEN_8086&DEV_2830&SUBSYS_2808103C&REV_02\3&21436425&0&E8
   Driver: n/a

------------------
DirectShow Filters
------------------

DirectShow Filters:
WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.19091
WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.19091
WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.19091
MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7601.19091
Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7601.19091
WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.19091
WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.19091
Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7601.19091
Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7601.19091
DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514
Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.23709
WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.19091
Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.17514
AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.23709
VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.23709
SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7601.17528
Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,12.00.9200.17037
AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.17528
MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.23709
MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.23709
SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.23709
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.17528
Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514
SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.17528
Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.19091
Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.23709
MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.23709
DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514
Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.23709
Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.19091
ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.23709
Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.23709
MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17528
Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7601.23471
Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.23709
Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.23709
VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514
WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.19091
VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.17514
File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514
iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514
iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514
DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.23471
Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7601.23471
AVI Draw,0x00600064,9,1,quartz.dll,6.06.7601.23709
RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.19091
WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514
MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514
SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.19091
Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.19091
MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514
Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.17514
StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7601.17528
Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514
Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7601.23471
AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.23709
AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.23709
Wave Parser,0x00400000,1,1,quartz.dll,6.06.7601.23709
MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7601.23709
Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7601.23709
File stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.23709
Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7601.23285
StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7601.17528
AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514
Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.23709
File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.23709
File Source (URL),0x00400000,0,1,quartz.dll,6.06.7601.23709
Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7601.17514
Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7601.23471
BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7601.17669
MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7601.23709

WDM Streaming Tee/Splitter Devices:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.19091

Video Compressors:
WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7601.19091
WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7601.19091
MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7601.19091
DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.17514
MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.23709
Cinepak Codec by Radius,0x00200000,1,1,qcap.dll,6.06.7601.17514
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7601.17514

Audio Compressors:
WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7601.19091
WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7601.19091
IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.23709
PCM,0x00200000,1,1,quartz.dll,6.06.7601.23709
Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.23709
GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.23709
CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7601.23709
CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7601.23709
MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.23709

Audio Capture Sources:
Microphone (High Definition Aud,0x00200000,0,0,qcap.dll,6.06.7601.17514
Aux (High Definition Audio Devi,0x00200000,0,0,qcap.dll,6.06.7601.17514
Line In (High Definition Audio ,0x00200000,0,0,qcap.dll,6.06.7601.17514

PBDA CP Filters:
PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7601.19135
PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.19135
PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.19135

Midi Renderers:
Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7601.23709
Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7601.23709

WDM Streaming Capture Devices:
HD Audio Muxed capture,0x00200000,1,1,ksproxy.ax,6.01.7601.19091

WDM Streaming Rendering Devices:
HD Audio Headphone/Speakers,0x00200000,1,1,ksproxy.ax,6.01.7601.19091

BDA Network Providers:
Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7601.17514

Multi-Instance Capable VBI Codecs:
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514

BDA Transport Information Renderers:
BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7601.17669
MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7601.17514

BDA CP/CA Filters:
Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7601.19135
Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7601.19135
PTFilter,0x00200000,0,0,EncDec.dll,6.06.7601.19135
XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7601.19135

WDM Streaming Communication Transforms:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.19091

Audio Renderers:
Speakers (High Definition Audio,0x00200000,1,0,quartz.dll,6.06.7601.23709
Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7601.23709
Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7601.23709
DirectSound: Speakers (High Definition Audio Device),0x00200000,1,0,quartz.dll,6.06.7601.23709

---------------
EVR Power Information
---------------
Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality)
  Quality Flags: 2576
    Enabled:
    Force throttling
    Allow half deinterlace
    Allow scaling
    Decode Power Usage: 100
  Balanced Flags: 1424
    Enabled:
    Force throttling
    Allow batching
    Force half deinterlace
    Force scaling
    Decode Power Usage: 50
  PowerFlags: 1424
    Enabled:
    Force throttling
    Allow batching
    Force half deinterlace
    Force scaling
    Decode Power Usage: 0


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#20
RKinner

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Nothing obvious wrong in the log.

 

 
Right click on (My) Computer and select Manage (Continue) Then click on the arrow in front of Event Viewer. Next Click on the arrow in front of Windows Logs Right click on System and Clear Log, Clear. Repeat for Application.
 
Reboot. 
 
Start, All Programs, Accessories then right click on Command Prompt and Run as Administrator.  Then type (with an Enter after each line).
sfc  /scannow
 
(This will check your critical system files. Does this finish without complaint?  IF it says it couldn't fix everything then:
 
Copy the next two lines:
 
findstr  /c:"[SR]"  \windows\logs\cbs\cbs.log  >  \windows\logs\cbs\junk.txt 
notepad \windows\logs\cbs\junk.txt 
 
Start, All Programs, Accessories, right click on Command Prompt and Run as Administrator, Continue.  Right click and Paste or Edit then Paste and the copied line should appear.
Hit Enter. Copy and paste the text from notepad or if it is too big, just attach the file.)
 
 
1. Please download the Event Viewer Tool by Vino Rosso
and save it to your Desktop:
2. Right-click VEW.exe and Run AS Administrator
3. Under 'Select log to query', select:
 
* System
4. Under 'Select type to list', select:
* Error
* Warning
 
 
Then use the 'Number of events' as follows:
 
 
1. Click the radio button for 'Number of events'
Type 20 in the 1 to 20 box
Then click the Run button.
Notepad will open with the output log.
 
 
Please post the Output log in your next reply then repeat but select Application.  (Each time you run VEW it overwrites the log so copy the first one to a Reply or rename it before running it a second time.)

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#21
debodun

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I tried to follow your directions and this is as far as I got. (see attached screenshot)

Attached Thumbnails

  • snap in.jpg

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#22
RKinner

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OK.  

 

 
Start, All Programs, Accessories then right click on Command Prompt and Run as Administrator.  Then type (with an Enter after each line).
sfc  /scannow
 
(This will check your critical system files. Does this finish without complaint?  IF it says it couldn't fix everything then:
 
Copy the next two lines:
 
findstr  /c:"[SR]"  \windows\logs\cbs\cbs.log  >  \windows\logs\cbs\junk.txt 
notepad \windows\logs\cbs\junk.txt 
 
Start, All Programs, Accessories, right click on Command Prompt and Run as Administrator, Continue.  Right click and Paste or Edit then Paste and the copied line should appear.
Hit Enter. Copy and paste the text from notepad or if it is too big, just attach the file.)
 
 
1. Please download the Event Viewer Tool by Vino Rosso
and save it to your Desktop:
2. Right-click VEW.exe and Run AS Administrator
3. Under 'Select log to query', select:
 
* System
4. Under 'Select type to list', select:
* Error
* Warning
 
 
Then use the 'Number of events' as follows:
 
 
1. Click the radio button for 'Number of events'
Type 20 in the 1 to 20 box
Then click the Run button.
Notepad will open with the output log.
 
 
Please post the Output log in your next reply then repeat but select Application.  (Each time you run VEW it overwrites the log so copy the first one to a Reply or rename it before running it a second time.)

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#23
debodun

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How long does the scannow typically take? What should I do if it "hangs"?


Edited by debodun, 07 September 2017 - 01:15 PM.

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#24
RKinner

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It should take about 15 minutes.  If it starts and then hangs you may have some problems with the hard drive. You can close the command prompt window.   Run a disk check:

1. Double-click My Computer, and then right-click the hard disk that you want to check. C:
2. Click Properties, and then click Tools.
3. Under Error-checking, click Check Now. A dialog box that shows the Check disk options is displayed,
4. Check both boxes and then click Start.
You will receive the following message:
The disk check could not be performed because the disk check utility needs exclusive access to some Windows files on the disk. These files can be accessed by restarting Windows. Do you want to schedule the disk check to occur the next time you restart the computer?
Click Yes to schedule the disk check,
 
Reboot
 
It may take several hours to complete.  Then try sfc again.

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#25
debodun

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Should I do the scannow before using the event viewer tool or won't make any difference?

 

I may not get to do the scannow until the middle of next week. Just didn't want you to think I gave up although the directions are getting more involved for an old lady to ponder.


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#26
RKinner

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Wait until after you have done the scannow.  No hurry on this.  I don't keep track.


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#27
debodun

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I ran the scan, but couldn't access the log file. It did say, however, that it did find some corrupt files. Here's a screen shot of the finished cmd window after the scan finished:

 

Attached Thumbnails

  • scannow resulta.jpg

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#28
RKinner

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That's why we do:

 

 
Copy the next two lines:
 
findstr  /c:"[SR]"  \windows\logs\cbs\cbs.log  >  \windows\logs\cbs\junk.txt 
notepad \windows\logs\cbs\junk.txt 
 
Start, All Programs, Accessories, right click on Command Prompt and Run as Administrator, Continue.  Right click and Paste or Edit then Paste and the copied line should appear.

Hit Enter. Copy and paste the text from notepad or if it is too big, just attach the file.)

 

 

 

That let's you see the log file.  Otherwise the only way is to copy the file and look at the copy.  However it's OK if it says it found corruption and repaired it.  

 

 What do the VEW logs show now?

 

 
1. Please download the Event Viewer Tool by Vino Rosso
and save it to your Desktop:
2. Right-click VEW.exe and Run AS Administrator
3. Under 'Select log to query', select:
 
* System
4. Under 'Select type to list', select:
* Error
* Warning
 
 
Then use the 'Number of events' as follows:
 
 
1. Click the radio button for 'Number of events'
Type 20 in the 1 to 20 box
Then click the Run button.
Notepad will open with the output log.
 
 
Please post the Output log in your next reply then repeat but select Application.  (Each time you run VEW it overwrites the log so copy the first one to a Reply or rename it before running it a second time.)

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#29
debodun

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Here are the Vino's logs:

 

 

Vino's Event Viewer v01c run on Windows 2008 in English
Report run at 11/09/2017 3:35:57 PM

Note: All dates below are in the format dd/mm/yyyy

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'System' Log - Critical Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'System' Date/Time: 19/03/2017 4:10:32 PM
Type: Critical Category: 63
Event: 41 Source: Microsoft-Windows-Kernel-Power
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'System' Log - Error Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'System' Date/Time: 11/09/2017 4:27:53 PM
Type: Error Category: 0
Event: 7026 Source: Service Control Manager
The following boot-start or system-start driver(s) failed to load:  PxHlpa64

Log: 'System' Date/Time: 10/09/2017 8:04:03 PM
Type: Error Category: 1
Event: 20 Source: Microsoft-Windows-WindowsUpdateClient
Installation Failure: Windows failed to install the following update with error 0x80070643: Definition Update for Microsoft Security Essentials - KB2310138 (Definition 1.251.733.0).

Log: 'System' Date/Time: 10/09/2017 8:02:33 PM
Type: Error Category: 0
Event: 2001 Source: Microsoft Antimalware
Microsoft Antimalware has encountered an error trying to update signatures.      New Signature Version:       Previous Signature Version: 1.251.706.0      Update Source: Microsoft Update Server      Update Stage: Install      Source Path: http://www.microsoft.com     Signature Type: AntiVirus      Update Type: Full      User: NT AUTHORITY\SYSTEM      Current Engine Version:       Previous Engine Version: 1.1.14104.0      Error code: 0x80070643      Error description: Fatal error during installation.

Log: 'System' Date/Time: 10/09/2017 2:14:04 PM
Type: Error Category: 0
Event: 7026 Source: Service Control Manager
The following boot-start or system-start driver(s) failed to load:  PxHlpa64

Log: 'System' Date/Time: 09/09/2017 7:49:37 PM
Type: Error Category: 1
Event: 20 Source: Microsoft-Windows-WindowsUpdateClient
Installation Failure: Windows failed to install the following update with error 0x80070643: Definition Update for Microsoft Security Essentials - KB2310138 (Definition 1.251.706.0).

Log: 'System' Date/Time: 09/09/2017 7:48:49 PM
Type: Error Category: 0
Event: 2001 Source: Microsoft Antimalware
Microsoft Antimalware has encountered an error trying to update signatures.      New Signature Version:       Previous Signature Version: 1.251.679.0      Update Source: Microsoft Update Server      Update Stage: Install      Source Path: http://www.microsoft.com     Signature Type: AntiVirus      Update Type: Full      User: NT AUTHORITY\SYSTEM      Current Engine Version:       Previous Engine Version: 1.1.14104.0      Error code: 0x80070643      Error description: Fatal error during installation.

Log: 'System' Date/Time: 09/09/2017 12:41:05 PM
Type: Error Category: 0
Event: 7026 Source: Service Control Manager
The following boot-start or system-start driver(s) failed to load:  PxHlpa64

Log: 'System' Date/Time: 08/09/2017 2:49:22 PM
Type: Error Category: 0
Event: 7026 Source: Service Control Manager
The following boot-start or system-start driver(s) failed to load:  PxHlpa64

Log: 'System' Date/Time: 07/09/2017 8:13:06 PM
Type: Error Category: 1
Event: 20 Source: Microsoft-Windows-WindowsUpdateClient
Installation Failure: Windows failed to install the following update with error 0x80070643: Definition Update for Microsoft Security Essentials - KB2310138 (Definition 1.251.628.0).

Log: 'System' Date/Time: 07/09/2017 8:12:21 PM
Type: Error Category: 0
Event: 2001 Source: Microsoft Antimalware
Microsoft Antimalware has encountered an error trying to update signatures.      New Signature Version:       Previous Signature Version: 1.251.570.0      Update Source: Microsoft Update Server      Update Stage: Install      Source Path: http://www.microsoft.com     Signature Type: AntiVirus      Update Type: Full      User: NT AUTHORITY\SYSTEM      Current Engine Version:       Previous Engine Version: 1.1.14104.0      Error code: 0x80070643      Error description: Fatal error during installation.

Log: 'System' Date/Time: 07/09/2017 1:35:02 PM
Type: Error Category: 0
Event: 7026 Source: Service Control Manager
The following boot-start or system-start driver(s) failed to load:  PxHlpa64

Log: 'System' Date/Time: 06/09/2017 4:19:55 PM
Type: Error Category: 0
Event: 7026 Source: Service Control Manager
The following boot-start or system-start driver(s) failed to load:  PxHlpa64

Log: 'System' Date/Time: 05/09/2017 9:28:44 PM
Type: Error Category: 1
Event: 20 Source: Microsoft-Windows-WindowsUpdateClient
Installation Failure: Windows failed to install the following update with error 0x80070643: Definition Update for Microsoft Security Essentials - KB2310138 (Definition 1.251.518.0).

Log: 'System' Date/Time: 05/09/2017 9:27:58 PM
Type: Error Category: 0
Event: 2001 Source: Microsoft Antimalware
Microsoft Antimalware has encountered an error trying to update signatures.      New Signature Version:       Previous Signature Version: 1.251.468.0      Update Source: Microsoft Update Server      Update Stage: Install      Source Path: http://www.microsoft.com     Signature Type: AntiVirus      Update Type: Full      User: NT AUTHORITY\SYSTEM      Current Engine Version:       Previous Engine Version: 1.1.14104.0      Error code: 0x80070643      Error description: Fatal error during installation.

Log: 'System' Date/Time: 05/09/2017 2:53:40 PM
Type: Error Category: 0
Event: 7026 Source: Service Control Manager
The following boot-start or system-start driver(s) failed to load:  PxHlpa64

Log: 'System' Date/Time: 04/09/2017 8:51:31 PM
Type: Error Category: 0
Event: 7026 Source: Service Control Manager
The following boot-start or system-start driver(s) failed to load:  PxHlpa64

Log: 'System' Date/Time: 03/09/2017 8:55:28 PM
Type: Error Category: 1
Event: 20 Source: Microsoft-Windows-WindowsUpdateClient
Installation Failure: Windows failed to install the following update with error 0x80070643: Definition Update for Microsoft Security Essentials - KB2310138 (Definition 1.251.432.0).

Log: 'System' Date/Time: 03/09/2017 8:55:28 PM
Type: Error Category: 0
Event: 2001 Source: Microsoft Antimalware
Microsoft Antimalware has encountered an error trying to update signatures.      New Signature Version:       Previous Signature Version: 1.251.409.0      Update Source: Microsoft Update Server      Update Stage: Install      Source Path: http://www.microsoft.com     Signature Type: AntiVirus      Update Type: Full      User: NT AUTHORITY\SYSTEM      Current Engine Version:       Previous Engine Version: 1.1.14104.0      Error code: 0x80070643      Error description: Fatal error during installation.

Log: 'System' Date/Time: 03/09/2017 2:02:02 PM
Type: Error Category: 0
Event: 7026 Source: Service Control Manager
The following boot-start or system-start driver(s) failed to load:  PxHlpa64

Log: 'System' Date/Time: 02/09/2017 8:59:54 PM
Type: Error Category: 0
Event: 7026 Source: Service Control Manager
The following boot-start or system-start driver(s) failed to load:  PxHlpa64

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'System' Log - Warning Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'System' Date/Time: 11/09/2017 4:38:31 PM
Type: Warning Category: 212
Event: 219 Source: Microsoft-Windows-Kernel-PnP
The driver \Driver\WUDFRd failed to load for the device USB\VID_040A&PID_0587\KCKDY54113842.

Log: 'System' Date/Time: 11/09/2017 4:27:07 PM
Type: Warning Category: 0
Event: 11 Source: Microsoft-Windows-Wininit
Custom dynamic link libraries are being loaded for every application. The system administrator should review the list of libraries to ensure they are related to trusted applications.

Log: 'System' Date/Time: 10/09/2017 2:13:16 PM
Type: Warning Category: 0
Event: 11 Source: Microsoft-Windows-Wininit
Custom dynamic link libraries are being loaded for every application. The system administrator should review the list of libraries to ensure they are related to trusted applications.

Log: 'System' Date/Time: 09/09/2017 12:40:13 PM
Type: Warning Category: 0
Event: 11 Source: Microsoft-Windows-Wininit
Custom dynamic link libraries are being loaded for every application. The system administrator should review the list of libraries to ensure they are related to trusted applications.

Log: 'System' Date/Time: 08/09/2017 3:03:50 PM
Type: Warning Category: 212
Event: 219 Source: Microsoft-Windows-Kernel-PnP
The driver \Driver\WUDFRd failed to load for the device USB\VID_040A&PID_0587\KCKDY54113842.

Log: 'System' Date/Time: 08/09/2017 2:48:32 PM
Type: Warning Category: 0
Event: 11 Source: Microsoft-Windows-Wininit
Custom dynamic link libraries are being loaded for every application. The system administrator should review the list of libraries to ensure they are related to trusted applications.

Log: 'System' Date/Time: 07/09/2017 1:34:39 PM
Type: Warning Category: 0
Event: 11 Source: Microsoft-Windows-Wininit
Custom dynamic link libraries are being loaded for every application. The system administrator should review the list of libraries to ensure they are related to trusted applications.

Log: 'System' Date/Time: 06/09/2017 4:19:32 PM
Type: Warning Category: 0
Event: 11 Source: Microsoft-Windows-Wininit
Custom dynamic link libraries are being loaded for every application. The system administrator should review the list of libraries to ensure they are related to trusted applications.

Log: 'System' Date/Time: 05/09/2017 7:40:01 PM
Type: Warning Category: 212
Event: 219 Source: Microsoft-Windows-Kernel-PnP
The driver \Driver\WUDFRd failed to load for the device USB\VID_040A&PID_0587\KCKDY54113842.

Log: 'System' Date/Time: 05/09/2017 2:53:20 PM
Type: Warning Category: 0
Event: 11 Source: Microsoft-Windows-Wininit
Custom dynamic link libraries are being loaded for every application. The system administrator should review the list of libraries to ensure they are related to trusted applications.

Log: 'System' Date/Time: 04/09/2017 8:51:13 PM
Type: Warning Category: 0
Event: 11 Source: Microsoft-Windows-Wininit
Custom dynamic link libraries are being loaded for every application. The system administrator should review the list of libraries to ensure they are related to trusted applications.

Log: 'System' Date/Time: 03/09/2017 2:15:51 PM
Type: Warning Category: 212
Event: 219 Source: Microsoft-Windows-Kernel-PnP
The driver \Driver\WUDFRd failed to load for the device USB\VID_040A&PID_0587\KCKDY54113842.

Log: 'System' Date/Time: 03/09/2017 2:01:01 PM
Type: Warning Category: 0
Event: 11 Source: Microsoft-Windows-Wininit
Custom dynamic link libraries are being loaded for every application. The system administrator should review the list of libraries to ensure they are related to trusted applications.

Log: 'System' Date/Time: 02/09/2017 8:59:06 PM
Type: Warning Category: 0
Event: 11 Source: Microsoft-Windows-Wininit
Custom dynamic link libraries are being loaded for every application. The system administrator should review the list of libraries to ensure they are related to trusted applications.

Log: 'System' Date/Time: 01/09/2017 7:59:10 PM
Type: Warning Category: 0
Event: 11 Source: Microsoft-Windows-Wininit
Custom dynamic link libraries are being loaded for every application. The system administrator should review the list of libraries to ensure they are related to trusted applications.

Log: 'System' Date/Time: 31/08/2017 5:15:55 PM
Type: Warning Category: 212
Event: 219 Source: Microsoft-Windows-Kernel-PnP
The driver \Driver\WUDFRd failed to load for the device USB\VID_040A&PID_0587\KCKDY54113842.

Log: 'System' Date/Time: 31/08/2017 2:57:30 PM
Type: Warning Category: 0
Event: 11 Source: Microsoft-Windows-Wininit
Custom dynamic link libraries are being loaded for every application. The system administrator should review the list of libraries to ensure they are related to trusted applications.

Log: 'System' Date/Time: 30/08/2017 2:08:03 PM
Type: Warning Category: 0
Event: 11 Source: Microsoft-Windows-Wininit
Custom dynamic link libraries are being loaded for every application. The system administrator should review the list of libraries to ensure they are related to trusted applications.

Log: 'System' Date/Time: 29/08/2017 2:22:50 PM
Type: Warning Category: 0
Event: 11 Source: Microsoft-Windows-Wininit
Custom dynamic link libraries are being loaded for every application. The system administrator should review the list of libraries to ensure they are related to trusted applications.

Log: 'System' Date/Time: 28/08/2017 4:25:49 PM
Type: Warning Category: 212
Event: 219 Source: Microsoft-Windows-Kernel-PnP
The driver \Driver\WUDFRd failed to load for the device USB\VID_040A&PID_0587\KCKDY54113842.

 

 

 

Vino's Event Viewer v01c run on Windows 2008 in English
Report run at 11/09/2017 3:37:44 PM

Note: All dates below are in the format dd/mm/yyyy

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'System' Log - Critical Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'System' Date/Time: 19/03/2017 4:10:32 PM
Type: Critical Category: 63
Event: 41 Source: Microsoft-Windows-Kernel-Power
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'System' Log - Error Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'System' Date/Time: 11/09/2017 4:27:53 PM
Type: Error Category: 0
Event: 7026 Source: Service Control Manager
The following boot-start or system-start driver(s) failed to load:  PxHlpa64

Log: 'System' Date/Time: 10/09/2017 8:04:03 PM
Type: Error Category: 1
Event: 20 Source: Microsoft-Windows-WindowsUpdateClient
Installation Failure: Windows failed to install the following update with error 0x80070643: Definition Update for Microsoft Security Essentials - KB2310138 (Definition 1.251.733.0).

Log: 'System' Date/Time: 10/09/2017 8:02:33 PM
Type: Error Category: 0
Event: 2001 Source: Microsoft Antimalware
Microsoft Antimalware has encountered an error trying to update signatures.      New Signature Version:       Previous Signature Version: 1.251.706.0      Update Source: Microsoft Update Server      Update Stage: Install      Source Path: http://www.microsoft.com     Signature Type: AntiVirus      Update Type: Full      User: NT AUTHORITY\SYSTEM      Current Engine Version:       Previous Engine Version: 1.1.14104.0      Error code: 0x80070643      Error description: Fatal error during installation.

Log: 'System' Date/Time: 10/09/2017 2:14:04 PM
Type: Error Category: 0
Event: 7026 Source: Service Control Manager
The following boot-start or system-start driver(s) failed to load:  PxHlpa64

Log: 'System' Date/Time: 09/09/2017 7:49:37 PM
Type: Error Category: 1
Event: 20 Source: Microsoft-Windows-WindowsUpdateClient
Installation Failure: Windows failed to install the following update with error 0x80070643: Definition Update for Microsoft Security Essentials - KB2310138 (Definition 1.251.706.0).

Log: 'System' Date/Time: 09/09/2017 7:48:49 PM
Type: Error Category: 0
Event: 2001 Source: Microsoft Antimalware
Microsoft Antimalware has encountered an error trying to update signatures.      New Signature Version:       Previous Signature Version: 1.251.679.0      Update Source: Microsoft Update Server      Update Stage: Install      Source Path: http://www.microsoft.com     Signature Type: AntiVirus      Update Type: Full      User: NT AUTHORITY\SYSTEM      Current Engine Version:       Previous Engine Version: 1.1.14104.0      Error code: 0x80070643      Error description: Fatal error during installation.

Log: 'System' Date/Time: 09/09/2017 12:41:05 PM
Type: Error Category: 0
Event: 7026 Source: Service Control Manager
The following boot-start or system-start driver(s) failed to load:  PxHlpa64

Log: 'System' Date/Time: 08/09/2017 2:49:22 PM
Type: Error Category: 0
Event: 7026 Source: Service Control Manager
The following boot-start or system-start driver(s) failed to load:  PxHlpa64

Log: 'System' Date/Time: 07/09/2017 8:13:06 PM
Type: Error Category: 1
Event: 20 Source: Microsoft-Windows-WindowsUpdateClient
Installation Failure: Windows failed to install the following update with error 0x80070643: Definition Update for Microsoft Security Essentials - KB2310138 (Definition 1.251.628.0).

Log: 'System' Date/Time: 07/09/2017 8:12:21 PM
Type: Error Category: 0
Event: 2001 Source: Microsoft Antimalware
Microsoft Antimalware has encountered an error trying to update signatures.      New Signature Version:       Previous Signature Version: 1.251.570.0      Update Source: Microsoft Update Server      Update Stage: Install      Source Path: http://www.microsoft.com     Signature Type: AntiVirus      Update Type: Full      User: NT AUTHORITY\SYSTEM      Current Engine Version:       Previous Engine Version: 1.1.14104.0      Error code: 0x80070643      Error description: Fatal error during installation.

Log: 'System' Date/Time: 07/09/2017 1:35:02 PM
Type: Error Category: 0
Event: 7026 Source: Service Control Manager
The following boot-start or system-start driver(s) failed to load:  PxHlpa64

Log: 'System' Date/Time: 06/09/2017 4:19:55 PM
Type: Error Category: 0
Event: 7026 Source: Service Control Manager
The following boot-start or system-start driver(s) failed to load:  PxHlpa64

Log: 'System' Date/Time: 05/09/2017 9:28:44 PM
Type: Error Category: 1
Event: 20 Source: Microsoft-Windows-WindowsUpdateClient
Installation Failure: Windows failed to install the following update with error 0x80070643: Definition Update for Microsoft Security Essentials - KB2310138 (Definition 1.251.518.0).

Log: 'System' Date/Time: 05/09/2017 9:27:58 PM
Type: Error Category: 0
Event: 2001 Source: Microsoft Antimalware
Microsoft Antimalware has encountered an error trying to update signatures.      New Signature Version:       Previous Signature Version: 1.251.468.0      Update Source: Microsoft Update Server      Update Stage: Install      Source Path: http://www.microsoft.com     Signature Type: AntiVirus      Update Type: Full      User: NT AUTHORITY\SYSTEM      Current Engine Version:       Previous Engine Version: 1.1.14104.0      Error code: 0x80070643      Error description: Fatal error during installation.

Log: 'System' Date/Time: 05/09/2017 2:53:40 PM
Type: Error Category: 0
Event: 7026 Source: Service Control Manager
The following boot-start or system-start driver(s) failed to load:  PxHlpa64

Log: 'System' Date/Time: 04/09/2017 8:51:31 PM
Type: Error Category: 0
Event: 7026 Source: Service Control Manager
The following boot-start or system-start driver(s) failed to load:  PxHlpa64

Log: 'System' Date/Time: 03/09/2017 8:55:28 PM
Type: Error Category: 1
Event: 20 Source: Microsoft-Windows-WindowsUpdateClient
Installation Failure: Windows failed to install the following update with error 0x80070643: Definition Update for Microsoft Security Essentials - KB2310138 (Definition 1.251.432.0).

Log: 'System' Date/Time: 03/09/2017 8:55:28 PM
Type: Error Category: 0
Event: 2001 Source: Microsoft Antimalware
Microsoft Antimalware has encountered an error trying to update signatures.      New Signature Version:       Previous Signature Version: 1.251.409.0      Update Source: Microsoft Update Server      Update Stage: Install      Source Path: http://www.microsoft.com     Signature Type: AntiVirus      Update Type: Full      User: NT AUTHORITY\SYSTEM      Current Engine Version:       Previous Engine Version: 1.1.14104.0      Error code: 0x80070643      Error description: Fatal error during installation.

Log: 'System' Date/Time: 03/09/2017 2:02:02 PM
Type: Error Category: 0
Event: 7026 Source: Service Control Manager
The following boot-start or system-start driver(s) failed to load:  PxHlpa64

Log: 'System' Date/Time: 02/09/2017 8:59:54 PM
Type: Error Category: 0
Event: 7026 Source: Service Control Manager
The following boot-start or system-start driver(s) failed to load:  PxHlpa64

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'System' Log - Warning Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'System' Date/Time: 11/09/2017 4:38:31 PM
Type: Warning Category: 212
Event: 219 Source: Microsoft-Windows-Kernel-PnP
The driver \Driver\WUDFRd failed to load for the device USB\VID_040A&PID_0587\KCKDY54113842.

Log: 'System' Date/Time: 11/09/2017 4:27:07 PM
Type: Warning Category: 0
Event: 11 Source: Microsoft-Windows-Wininit
Custom dynamic link libraries are being loaded for every application. The system administrator should review the list of libraries to ensure they are related to trusted applications.

Log: 'System' Date/Time: 10/09/2017 2:13:16 PM
Type: Warning Category: 0
Event: 11 Source: Microsoft-Windows-Wininit
Custom dynamic link libraries are being loaded for every application. The system administrator should review the list of libraries to ensure they are related to trusted applications.

Log: 'System' Date/Time: 09/09/2017 12:40:13 PM
Type: Warning Category: 0
Event: 11 Source: Microsoft-Windows-Wininit
Custom dynamic link libraries are being loaded for every application. The system administrator should review the list of libraries to ensure they are related to trusted applications.

Log: 'System' Date/Time: 08/09/2017 3:03:50 PM
Type: Warning Category: 212
Event: 219 Source: Microsoft-Windows-Kernel-PnP
The driver \Driver\WUDFRd failed to load for the device USB\VID_040A&PID_0587\KCKDY54113842.

Log: 'System' Date/Time: 08/09/2017 2:48:32 PM
Type: Warning Category: 0
Event: 11 Source: Microsoft-Windows-Wininit
Custom dynamic link libraries are being loaded for every application. The system administrator should review the list of libraries to ensure they are related to trusted applications.

Log: 'System' Date/Time: 07/09/2017 1:34:39 PM
Type: Warning Category: 0
Event: 11 Source: Microsoft-Windows-Wininit
Custom dynamic link libraries are being loaded for every application. The system administrator should review the list of libraries to ensure they are related to trusted applications.

Log: 'System' Date/Time: 06/09/2017 4:19:32 PM
Type: Warning Category: 0
Event: 11 Source: Microsoft-Windows-Wininit
Custom dynamic link libraries are being loaded for every application. The system administrator should review the list of libraries to ensure they are related to trusted applications.

Log: 'System' Date/Time: 05/09/2017 7:40:01 PM
Type: Warning Category: 212
Event: 219 Source: Microsoft-Windows-Kernel-PnP
The driver \Driver\WUDFRd failed to load for the device USB\VID_040A&PID_0587\KCKDY54113842.

Log: 'System' Date/Time: 05/09/2017 2:53:20 PM
Type: Warning Category: 0
Event: 11 Source: Microsoft-Windows-Wininit
Custom dynamic link libraries are being loaded for every application. The system administrator should review the list of libraries to ensure they are related to trusted applications.

Log: 'System' Date/Time: 04/09/2017 8:51:13 PM
Type: Warning Category: 0
Event: 11 Source: Microsoft-Windows-Wininit
Custom dynamic link libraries are being loaded for every application. The system administrator should review the list of libraries to ensure they are related to trusted applications.

Log: 'System' Date/Time: 03/09/2017 2:15:51 PM
Type: Warning Category: 212
Event: 219 Source: Microsoft-Windows-Kernel-PnP
The driver \Driver\WUDFRd failed to load for the device USB\VID_040A&PID_0587\KCKDY54113842.

Log: 'System' Date/Time: 03/09/2017 2:01:01 PM
Type: Warning Category: 0
Event: 11 Source: Microsoft-Windows-Wininit
Custom dynamic link libraries are being loaded for every application. The system administrator should review the list of libraries to ensure they are related to trusted applications.

Log: 'System' Date/Time: 02/09/2017 8:59:06 PM
Type: Warning Category: 0
Event: 11 Source: Microsoft-Windows-Wininit
Custom dynamic link libraries are being loaded for every application. The system administrator should review the list of libraries to ensure they are related to trusted applications.

Log: 'System' Date/Time: 01/09/2017 7:59:10 PM
Type: Warning Category: 0
Event: 11 Source: Microsoft-Windows-Wininit
Custom dynamic link libraries are being loaded for every application. The system administrator should review the list of libraries to ensure they are related to trusted applications.

Log: 'System' Date/Time: 31/08/2017 5:15:55 PM
Type: Warning Category: 212
Event: 219 Source: Microsoft-Windows-Kernel-PnP
The driver \Driver\WUDFRd failed to load for the device USB\VID_040A&PID_0587\KCKDY54113842.

Log: 'System' Date/Time: 31/08/2017 2:57:30 PM
Type: Warning Category: 0
Event: 11 Source: Microsoft-Windows-Wininit
Custom dynamic link libraries are being loaded for every application. The system administrator should review the list of libraries to ensure they are related to trusted applications.

Log: 'System' Date/Time: 30/08/2017 2:08:03 PM
Type: Warning Category: 0
Event: 11 Source: Microsoft-Windows-Wininit
Custom dynamic link libraries are being loaded for every application. The system administrator should review the list of libraries to ensure they are related to trusted applications.

Log: 'System' Date/Time: 29/08/2017 2:22:50 PM
Type: Warning Category: 0
Event: 11 Source: Microsoft-Windows-Wininit
Custom dynamic link libraries are being loaded for every application. The system administrator should review the list of libraries to ensure they are related to trusted applications.

Log: 'System' Date/Time: 28/08/2017 4:25:49 PM
Type: Warning Category: 212
Event: 219 Source: Microsoft-Windows-Kernel-PnP
The driver \Driver\WUDFRd failed to load for the device USB\VID_040A&PID_0587\KCKDY54113842.

 


  • 0

#30
RKinner

RKinner

    Malware Expert

  • Expert
  • 19,912 posts
  • MVP
Log: 'System' Date/Time: 11/09/2017 4:27:53 PM
Type: Error Category: 0
Event: 7026 Source: Service Control Manager
The following boot-start or system-start driver(s) failed to load:  PxHlpa64
 

 

 

This is a driver from Roxio or Sonic.  Perhaps it is unsigned so not allowed to load.  Try uninstalling whatever you have from Sonic or Roxi.
 
Log: 'System' Date/Time: 03/09/2017 8:55:28 PM
Type: Error Category: 1
Event: 20 Source: Microsoft-Windows-WindowsUpdateClient
Installation Failure: Windows failed to install the following update with error 0x80070643: Definition Update for Microsoft Security Essentials - KB2310138 (Definition 1.251.432.0).
 
Log: 'System' Date/Time: 03/09/2017 8:55:28 PM
Type: Error Category: 0
Event: 2001 Source: Microsoft Antimalware
Microsoft Antimalware has encountered an error trying to update signatures.      New Signature Version:       Previous Signature Version: 1.251.409.0      Update Source: Microsoft Update Server      Update Stage: Install      Source Path: http://www.microsoft.com    Signature Type: AntiVirus      Update Type: Full      User: NT AUTHORITY\SYSTEM      Current Engine Version:       Previous Engine Version: 1.1.14104.0      Error code: 0x80070643      Error description: Fatal error during installation. 

 

 

 
Windows defender can't update for some reason,  Try a manual update:
 
 
 
Log: 'System' Date/Time: 02/09/2017 8:59:06 PM
Type: Warning Category: 0
Event: 11 Source: Microsoft-Windows-Wininit
Custom dynamic link libraries are being loaded for every application. The system administrator should review the list of libraries to ensure they are related to trusted applications.
 

 

 

This one may or may not be important.  Let's look to see what is loading:  Copy the next two lines:
 
req query "HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Windows" /s > \junk.txt
notepad \junk.txt
Open an Elevated Command Prompt:
Win 7: Start, All Programs, Accessories then right click on Command Prompt and Run as Administrator
 
Right click and Paste (or Edit then Paste) and the copied lines should appear.
Hit Enter if notepad does not open.  Copy and paste the text from notepad into a reply. 
 

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