Noticed a slightly drop in connection speed for over a week now. Is there something that could be slowing it down?
Connection speed drop
Started by
Django2009
, Sep 19 2017 04:07 PM
#2
Posted 20 September 2017 - 12:02 PM
RKinner
-
- Expert
-
- 24,624 posts
Malware Expert
Get Process Explorer
Save it to your desktop then run it (Vista or Win7+ - right click and Run As Administrator).
View, Select Column, check Verified Signer, OK
Options, Verify Image Signatures
Click twice on the CPU column header to sort things by CPU usage with the big hitters at the top.
Wait a full minute then:
File, Save As, Save. Note the file name. Open the file on your desktop and copy and paste the text to a reply.
Please download MiniToolBox, save it to your desktop and run it.
Checkmark the following checkboxes:
Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.
Note: When using "Reset FF Proxy Settings" option Firefox should be closed.
#3
Posted 20 September 2017 - 03:55 PM
Django2009
- Topic Starter
-
- Member
-
- 56 posts
Member
Get Process Explorer Results
Process CPU Private Bytes Working Set PID Description Company Name Verified Signer
atieclxx.exe 1,708 K 5,240 K 1364 AMD External Events Client Module AMD (Verified) Microsoft Windows Hardware Compatibility Publisher
atiesrxx.exe 916 K 3,468 K 868 AMD External Events Service Module AMD (Verified) Microsoft Windows Hardware Compatibility Publisher
audiodg.exe 15,112 K 10,172 K 1128 Windows Audio Device Graph Isolation Microsoft Corporation (Verified) Microsoft Windows
csrss.exe 1,448 K 3,612 K 408 Client Server Runtime Process Microsoft Corporation (Verified) Microsoft Windows
GoogleCrashHandler.exe 1,068 K 532 K 1116 Google Crash Handler Google Inc. (Verified) Google Inc
igfxsrvc.exe 1,432 K 4,620 K 5680 igfxsrvc Module Intel Corporation (Verified) Intel Corporation
IPROSetMonitor.exe 1,088 K 4,040 K 1784 Intel® PROSet Monitoring Service Intel Corporation (Verified) Intel® INTELND1617S2
itype.exe 6,484 K 540 K 332 IType.exe Microsoft Corporation (Verified) Microsoft Corporation
lsass.exe 3,920 K 8,608 K 556 Local Security Authority Process Microsoft Corporation (Verified) Microsoft Windows
lsm.exe 1,312 K 3,020 K 564 Local Session Manager Service Microsoft Corporation (Verified) Microsoft Windows
mDNSResponder.exe 1,420 K 4,124 K 420 Bonjour Service Apple Inc. (Verified) Apple Inc.
services.exe 4,260 K 6,240 K 532 Services and Controller app Microsoft Corporation (Verified) Microsoft Windows
smss.exe 256 K 788 K 312 Windows Session Manager Microsoft Corporation (Verified) Microsoft Windows
spoolsv.exe 4,816 K 7,208 K 1788 Spooler SubSystem App Microsoft Corporation (Verified) Microsoft Windows
sppsvc.exe 5,192 K 10,648 K 4568 Microsoft Software Protection Platform Service Microsoft Corporation (Verified) Microsoft Windows
svchost.exe 4,104 K 7,788 K 500 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
svchost.exe 1,692 K 4,288 K 1160 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
svchost.exe 1,156 K 4,092 K 4976 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
svchost.exe 2,804 K 6,220 K 728 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
svchost.exe 3,228 K 5,236 K 1716 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
svchost.exe 6,108 K 8,752 K 1836 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
taskeng.exe 1,284 K 4,300 K 1904 Task Scheduler Engine Microsoft Corporation (Verified) Microsoft Windows
wininit.exe 896 K 2,924 K 484 Windows Start-Up Application Microsoft Corporation (Verified) Microsoft Windows
winlogon.exe 1,884 K 4,768 K 592 Windows Logon Application Microsoft Corporation (Verified) Microsoft Windows
WmiPrvSE.exe 1,944 K 4,880 K 3748 WMI Provider Host Microsoft Corporation (Verified) Microsoft Windows
ss_conn_service.exe < 0.01 1,340 K 3,488 K 2072 MSS CS Connectivity Service DEVGURU Co., LTD. (Verified) Samsung Electronics CO.
GoogleToolbarUser_32.exe < 0.01 5,024 K 10,600 K 4660 Google Toolbar Broker Google Inc. (Verified) Google Inc
svchost.exe < 0.01 15,892 K 22,760 K 1068 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
svchost.exe < 0.01 5,468 K 10,132 K 1036 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
svchost.exe < 0.01 72,956 K 77,244 K 996 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
svchost.exe < 0.01 12,728 K 11,044 K 1248 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
aswidsagent.exe < 0.01 21,292 K 29,124 K 3032 Avast Behavior Shield AVAST Software s.r.o. (Verified) AVAST Software s.r.o.
svchost.exe < 0.01 2,604 K 5,288 K 808 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
iexplore.exe 0.01 11,300 K 29,156 K 3696 Internet Explorer Microsoft Corporation (Verified) Microsoft Corporation
taskhost.exe 0.01 12,636 K 13,420 K 1740 Host Process for Windows Tasks Microsoft Corporation (Verified) Microsoft Windows
ipoint.exe 0.01 4,476 K 2,524 K 1856 IPoint.exe Microsoft Corporation (Verified) Microsoft Corporation
svchost.exe 0.01 14,964 K 12,768 K 964 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
AvastUI.exe 0.01 17,004 K 36,572 K 2668 Avast Antivirus AVAST Software (Verified) AVAST Software s.r.o.
explorer.exe 0.03 27,612 K 44,340 K 1588 Windows Explorer Microsoft Corporation (Verified) Microsoft Windows
System 0.13 48 K 1,524 K 4
csrss.exe 0.18 2,056 K 13,960 K 496 Client Server Runtime Process Microsoft Corporation (Verified) Microsoft Windows
Interrupts 0.18 0 K 0 K n/a Hardware Interrupts and DPCs
AvastSvc.exe 0.20 147,304 K 40,960 K 1324 Avast Service AVAST Software (Verified) AVAST Software s.r.o.
dwm.exe 0.22 28,192 K 27,388 K 1564 Desktop Window Manager Microsoft Corporation (Verified) Microsoft Windows
iexplore.exe 0.63 172,248 K 201,692 K 2556 Internet Explorer Microsoft Corporation (Verified) Microsoft Corporation
procexp.exe 2.76 23,020 K 41,988 K 4904 Sysinternals Process Explorer Sysinternals - www.sysinternals.com (Verified) Microsoft Corporation
System Idle Process 95.61 0 K 24 K 0
MiniToolBox by Farbar Version: 17-06-2016
Ran by User (administrator) on 20-09-2017 at 22:53:07
Running from "C:\Users\User\Downloads"
Microsoft Windows 7 Professional Service Pack 1 (X86)
Model: HP Compaq dc5800 Small Form Factor Manufacturer: Hewlett-Packard
Boot Mode: Normal
***************************************************************************
========================= Flush DNS: ===================================
========================= IE Proxy Settings: ==============================
Proxy is not enabled.
No Proxy Server is set.
"Reset IE Proxy Settings": IE Proxy Settings were reset.
========================= FF Proxy Settings: ==============================
"Reset FF Proxy Settings": Firefox Proxy settings were reset.
========================= Hosts content: =================================
========================= IP Configuration: ================================
Intel® 82566DM-2 Gigabit Network Connection = Local Area Connection (Connected)
========================= Winsock entries =====================================
Catalog5 01 C:\Windows\system32\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\system32\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\system32\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\system32\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog5 06 C:\Windows\system32\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Program Files\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 02 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 03 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 04 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 05 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 06 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 07 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 08 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 09 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 10 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 11 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 12 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 13 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 14 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
========================= Event log errors: ===============================
Application errors:
==================
Error: (09/20/2017 10:09:21 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
Error: (09/20/2017 04:46:06 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
Error: (09/20/2017 02:00:01 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.Windows.Common-Controls,language="*",processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0"1".
Dependent Assembly Microsoft.Windows.Common-Controls,language="*",processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.
Error: (09/20/2017 01:46:57 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
Error: (09/19/2017 10:04:46 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
Error: (09/19/2017 04:59:09 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
Error: (09/19/2017 03:04:28 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.Windows.Common-Controls,language="*",processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0"1".
Dependent Assembly Microsoft.Windows.Common-Controls,language="*",processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.
Error: (09/19/2017 02:59:48 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.Windows.Common-Controls,language="*",processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0"1".
Dependent Assembly Microsoft.Windows.Common-Controls,language="*",processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.
Error: (09/19/2017 02:48:39 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
Error: (09/18/2017 10:08:22 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
System errors:
=============
Error: (09/20/2017 10:09:22 PM) (Source: Service Control Manager) (User: )
Description: The UPnP Device Host service depends on the SSDP Discovery service which failed to start because of the following error:
%%1058 = The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
Error: (09/20/2017 10:09:22 PM) (Source: Service Control Manager) (User: )
Description: The UPnP Device Host service depends on the SSDP Discovery service which failed to start because of the following error:
%%1058 = The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
Error: (09/20/2017 10:09:22 PM) (Source: DCOM) (User: )
Description: 1068upnphost{204810B9-73B2-11D4-BF42-00B0D0118B56}
Error: (09/20/2017 10:08:48 PM) (Source: WMPNetworkSvc) (User: )
Description: WMPNetworkSvc0x80070422
Error: (09/20/2017 04:46:11 PM) (Source: Service Control Manager) (User: )
Description: The UPnP Device Host service depends on the SSDP Discovery service which failed to start because of the following error:
%%1058 = The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
Error: (09/20/2017 04:46:11 PM) (Source: Service Control Manager) (User: )
Description: The UPnP Device Host service depends on the SSDP Discovery service which failed to start because of the following error:
%%1058 = The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
Error: (09/20/2017 04:46:11 PM) (Source: DCOM) (User: )
Description: 1068upnphost{204810B9-73B2-11D4-BF42-00B0D0118B56}
Error: (09/20/2017 04:46:11 PM) (Source: WMPNetworkSvc) (User: )
Description: WMPNetworkSvc0x80070422
Error: (09/20/2017 01:47:20 PM) (Source: Service Control Manager) (User: )
Description: The UPnP Device Host service depends on the SSDP Discovery service which failed to start because of the following error:
%%1058 = The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
Error: (09/20/2017 01:47:20 PM) (Source: Service Control Manager) (User: )
Description: The UPnP Device Host service depends on the SSDP Discovery service which failed to start because of the following error:
%%1058 = The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
Microsoft Office Sessions:
=========================
=========================== Installed Programs ============================
AccessDiver v4.120 (HKLM\...\AccessDiver 4.120_is1) (Version: - )
AccessDiver v4.260 (HKLM\...\AccessDiver v4.260_is1) (Version: - Jean Fages)
AccessDiver v4.402 (HKLM\...\AccessDiver v4.402_is1) (Version: - Jean Fages)
ACDSee (HKLM\...\ACDSee) (Version: - )
Adobe Acrobat Reader DC (HKLM\...\{AC76BA86-7AD7-1033-7B44-AC0F074E4100}) (Version: 17.012.20098 - Adobe Systems Incorporated)
Adobe AIR (HKLM\...\{8C9AA2C1-D07A-48E8-9DD8-471A072947F4}) (Version: 26.0.0.127 - Adobe Systems Incorporated) Hidden
Adobe AIR (HKLM\...\Adobe AIR) (Version: 26.0.0.127 - Adobe Systems Incorporated)
Adobe Flash Player 26 ActiveX (HKLM\...\Adobe Flash Player ActiveX) (Version: 26.0.0.151 - Adobe Systems Incorporated)
Adobe Flash Player 27 NPAPI (HKLM\...\Adobe Flash Player NPAPI) (Version: 27.0.0.130 - Adobe Systems Incorporated)
Adobe Flash Player 27 PPAPI (HKLM\...\Adobe Flash Player PPAPI) (Version: 27.0.0.130 - Adobe Systems Incorporated)
Adobe Refresh Manager (HKLM\...\{AC76BA86-0804-1033-1959-001824225037}) (Version: 1.8.0 - Adobe Systems Incorporated) Hidden
Adobe Shockwave Player 12.2 (HKLM\...\Adobe Shockwave Player) (Version: 12.2.9.199 - Adobe Systems, Inc.)
AMD Install Manager (HKLM\...\AMD Catalyst Install Manager) (Version: 9.0.000.4 - Advanced Micro Devices, Inc.)
Apple Application Support (HKLM\...\{78002155-F025-4070-85B3-7C0453561701}) (Version: 3.0.6 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{C0CC75CD-F5B7-46AD-B016-17C0F5171718}) (Version: 8.0.0.23 - Apple Inc.)
Apple Software Update (HKLM\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
Avast Free Antivirus (HKLM\...\Avast Antivirus) (Version: 17.6.2310 - AVAST Software)
Bonjour (HKLM\...\{79155F2B-9895-49D7-8612-D92580E0DE5B}) (Version: 3.0.0.10 - Apple Inc.)
BurnAware Free 4.0 Beta 4 (HKLM\...\BurnAware Free_is1) (Version: - Burnaware Technologies)
Catalyst Control Center - Branding (HKLM\...\{11087D24-567D-7D88-69C6-D7A08B5F4C47}) (Version: 1.00.0000 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Graphics Previews Common (HKLM\...\{9467D3D0-D8AD-E51E-3F5E-3DE062A7C649}) (Version: 2015.0804.21.41908 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Localization All (HKLM\...\{75D7BE0C-0A05-D6B1-FFDF-50D9736F294C}) (Version: 2015.0804.21.41908 - Advanced Micro Devices, Inc.) Hidden
CCC Help Chinese Standard (HKLM\...\{9A63F87A-F889-6351-570D-336884F81B90}) (Version: 2015.0804.0020.41908 - Advanced Micro Devices, Inc.) Hidden
CCC Help Chinese Traditional (HKLM\...\{6FB72C73-75CD-F9CA-FABD-B10F5B649428}) (Version: 2015.0804.0020.41908 - Advanced Micro Devices, Inc.) Hidden
CCC Help Czech (HKLM\...\{8FE55870-52B5-6A9B-3292-1D0F1FCEFC3A}) (Version: 2015.0804.0020.41908 - Advanced Micro Devices, Inc.) Hidden
CCC Help Danish (HKLM\...\{ACAA13FB-4D5F-24BD-4621-CE67EC0B1560}) (Version: 2015.0804.0020.41908 - Advanced Micro Devices, Inc.) Hidden
CCC Help Dutch (HKLM\...\{8E1EE414-C228-EE1A-D323-C726D09684CC}) (Version: 2015.0804.0020.41908 - Advanced Micro Devices, Inc.) Hidden
CCC Help English (HKLM\...\{060393A5-F65E-CD9A-2A89-31877553727B}) (Version: 2015.0804.0020.41908 - Advanced Micro Devices, Inc.) Hidden
CCC Help Finnish (HKLM\...\{A20027DF-036A-6E30-FC8A-762B8587881A}) (Version: 2015.0804.0020.41908 - Advanced Micro Devices, Inc.) Hidden
CCC Help French (HKLM\...\{34F5AFBC-CE65-2685-1147-359DB64CFECD}) (Version: 2015.0804.0020.41908 - Advanced Micro Devices, Inc.) Hidden
CCC Help German (HKLM\...\{10E7B50F-7838-446D-2596-E9107FFFC287}) (Version: 2015.0804.0020.41908 - Advanced Micro Devices, Inc.) Hidden
CCC Help Greek (HKLM\...\{314C64DE-D5FD-DCEB-9B2F-BDDA009C1941}) (Version: 2015.0804.0020.41908 - Advanced Micro Devices, Inc.) Hidden
CCC Help Hungarian (HKLM\...\{FE8E19CB-937F-6D1D-88F4-CF7B979A4307}) (Version: 2015.0804.0020.41908 - Advanced Micro Devices, Inc.) Hidden
CCC Help Italian (HKLM\...\{63677ACF-80AD-08BA-0099-4A9383EE6EC2}) (Version: 2015.0804.0020.41908 - Advanced Micro Devices, Inc.) Hidden
CCC Help Japanese (HKLM\...\{E85EA95F-B922-0817-6C60-B32B41CED965}) (Version: 2015.0804.0020.41908 - Advanced Micro Devices, Inc.) Hidden
CCC Help Korean (HKLM\...\{2DF4F213-9EC8-CC65-2166-8FCB643AB777}) (Version: 2015.0804.0020.41908 - Advanced Micro Devices, Inc.) Hidden
CCC Help Norwegian (HKLM\...\{671F8246-7EAE-09E5-288F-724FBA0F3CAE}) (Version: 2015.0804.0020.41908 - Advanced Micro Devices, Inc.) Hidden
CCC Help Polish (HKLM\...\{DA6158CC-4F39-F6D3-350B-8A23DE724C0A}) (Version: 2015.0804.0020.41908 - Advanced Micro Devices, Inc.) Hidden
CCC Help Portuguese (HKLM\...\{542E5DF1-1D93-06EE-D028-E0B0AA698A66}) (Version: 2015.0804.0020.41908 - Advanced Micro Devices, Inc.) Hidden
CCC Help Russian (HKLM\...\{69890E17-427E-2935-B93B-9AFF5F0DFBB8}) (Version: 2015.0804.0020.41908 - Advanced Micro Devices, Inc.) Hidden
CCC Help Spanish (HKLM\...\{ADEF7E12-4B86-5FE8-7584-64174FDDDBF3}) (Version: 2015.0804.0020.41908 - Advanced Micro Devices, Inc.) Hidden
CCC Help Swedish (HKLM\...\{9D39BD38-B79B-9F82-86F8-B273CD838D6D}) (Version: 2015.0804.0020.41908 - Advanced Micro Devices, Inc.) Hidden
CCC Help Thai (HKLM\...\{B2C836FF-A6EE-B7A9-A2E7-6238F867B407}) (Version: 2015.0804.0020.41908 - Advanced Micro Devices, Inc.) Hidden
CCC Help Turkish (HKLM\...\{A5224779-E542-8455-C003-7D3C0611B709}) (Version: 2015.0804.0020.41908 - Advanced Micro Devices, Inc.) Hidden
CCleaner (HKLM\...\CCleaner) (Version: 5.34 - Piriform)
Combined Community Codec Pack 2015-10-18 (HKLM\...\Combined Community Codec Pack_is1) (Version: 2015.10.19.0 - CCCP Project)
Dropbox (HKCU\...\Dropbox) (Version: 3.4.3 - Dropbox, Inc.)
DVDFab 9.2.0.8 (06/08/2015) (HKLM\...\DVDFab 9_is1) (Version: - Fengtao Software Inc.)
Free M4a to MP3 Converter 8.4 (HKLM\...\Free M4a to MP3 Converter_is1) (Version: - ManiacTools.com)
Google Chrome (HKLM\...\{1B729E3D-B16D-3A41-A9AE-6AEC20C6580D}) (Version: 60.0.3112.113 - Google, Inc.)
Google Toolbar for Internet Explorer (HKLM\...\{18455581-E099-4BA8-BC6B-F34B2F06600C}) (Version: 1.0.0 - Google Inc.) Hidden
Google Toolbar for Internet Explorer (HKLM\...\{2318C2B1-4965-11d4-9B18-009027A5CD4F}) (Version: 7.5.8231.2252 - Google Inc.)
Google Update Helper (HKLM\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.33.5 - Google Inc.) Hidden
Google Update Helper (HKLM\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.25.11 - Google Inc.) Hidden
ImgBurn (HKLM\...\ImgBurn) (Version: 2.5.8.0 - LIGHTNING UK!)
IncrediMail (HKLM\...\{35505AE1-27E2-4206-B3BF-58771803B8D0}) (Version: 6.6.0.5288 - IncrediMail) Hidden
IncrediMail 2.5 (HKLM\...\IncrediMail) (Version: 6.6.0.5288 - IncrediMail Ltd.)
Intel® Graphics Media Accelerator Driver (HKLM\...\HDMI) (Version: 8.15.10.1930 - Intel Corporation)
Intel® Management Engine Interface (HKLM\...\HECI) (Version: - Intel Corporation)
Intel® Network Connections 22.6.6.0 (HKLM\...\PROSetDX) (Version: 22.6.6.0 - Intel)
iSkysoft Video Converter Ultimate(Build 5.2.1.0) (HKLM\...\iSkysoft Video Converter Ultimate_is1) (Version: 5.2.1.0 - iSkysoft Software)
iTunes (HKLM\...\{F32DC846-4457-40A8-BECA-BCC0E960BC53}) (Version: 11.4.0.18 - Apple Inc.)
Java 8 Update 144 (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F32180144F0}) (Version: 8.0.1440.1 - Oracle Corporation)
Java Auto Updater (HKLM\...\{4A03706F-666A-4037-7777-5F2748764D10}) (Version: 2.8.144.1 - Oracle Corporation) Hidden
MailWasher (HKLM\...\{6274A6B6-DF02-48A4-940D-F18775909906}) (Version: 7.11 - Firetrust)
Malwarebytes Anti-Malware version 2.2.1.1043 (HKLM\...\Malwarebytes Anti-Malware_is1) (Version: 2.2.1.1043 - Malwarebytes)
Microsoft .NET Framework 4.7 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.7.02053 - Microsoft Corporation)
Microsoft Mouse and Keyboard Center (HKLM\...\Microsoft Mouse and Keyboard Center) (Version: 2.6.140.0 - Microsoft Corporation)
Microsoft Office 2007 Service Pack 3 (SP3) (HKLM\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}) (Version: - Microsoft)
Microsoft Office Enterprise 2007 (HKLM\...\ENTERPRISE) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Office File Validation Add-In (HKLM\...\{90140000-2005-0000-0000-0000000FF1CE}) (Version: 14.0.5130.5003 - Microsoft Corporation)
Microsoft OneDrive (HKCU\...\OneDriveSetup.exe) (Version: 17.0.4035.0328 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.50907.0 - Microsoft Corporation)
Microsoft SQL Server Compact 3.5 SP2 ENU (HKLM\...\{3A9FC03D-C685-4831-94CF-4EDFD3749497}) (Version: 3.5.8080.0 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (HKLM\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.50727 (HKLM\...\{22154f09-719a-4619-bb71-5b3356999fbf}) (Version: 11.0.50727.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.24215 (HKLM\...\{e2803110-78b3-4664-a479-3611a381656a}) (Version: 14.0.24215.1 - Microsoft Corporation)
Mozilla Firefox 55.0.3 (x86 en-US) (HKLM\...\Mozilla Firefox 55.0.3 (x86 en-US)) (Version: 55.0.3 - Mozilla)
Mozilla Maintenance Service (HKLM\...\MozillaMaintenanceService) (Version: 55.0.3.6445 - Mozilla)
Mozilla Thunderbird 52.3.0 (x86 en-GB) (HKLM\...\Mozilla Thunderbird 52.3.0 (x86 en-GB)) (Version: 52.3.0 - Mozilla)
MSXML 4.0 SP2 (KB954430) (HKLM\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (HKLM\...\{196467F1-C11F-4F76-858B-5812ADC83B94}) (Version: 4.30.2100.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (KB2758694) (HKLM\...\{1D95BA90-F4F8-47EC-A882-441C99D30C1E}) (Version: 4.30.2117.0 - Microsoft Corporation)
Nero 6 Ultra Edition (HKLM\...\Nero - Burning Rom!UninstallKey) (Version: - )
Nero ControlCenter (HKLM\...\{ABC88553-8770-4B97-B43E-5A90647A5B63}) (Version: 11.0.16700 - Nero AG) Hidden
Nero ControlCenter Help (CHM) (HKLM\...\{CDFE8F95-F80F-4115-9C3F-0E1FD8F9F58C}) (Version: 15.0.00015 - Nero AG) Hidden
Nero Core Components (HKLM\...\{BEBEE34D-84A2-4EDD-8BEA-96CC54371263}) (Version: 11.0.24300 - Nero AG) Hidden
Nero Info (HKLM\...\{B791E0AB-87A9-41A4-8D98-D13C2E37D928}) (Version: 16.0.1003 - Nero AG)
Nero SoundTrax (HKLM\...\{3D62438A-C6E0-4160-B3CC-D6B5158782D3}) (Version: 12.0.03300 - Nero AG)
Nero SoundTrax (HKLM\...\{C6AD6651-8F59-427B-982B-B4A03C606691}) (Version: 12.0.12000 - Nero AG) Hidden
Nero SoundTrax Help (CHM) (HKLM\...\{094B6CBC-D20C-4962-818C-B1CC4F366C10}) (Version: 12.0.14000 - Nero AG) Hidden
Nero Update (HKLM\...\{65BB0407-4CC8-4DC7-952E-3EEFDF05602A}) (Version: 11.0.13300.42.0 - Nero AG) Hidden
neroxml (HKLM\...\{56C049BE-79E9-4502-BEA7-9754A3E60F9B}) (Version: 1.0.0 - Nero AG) Hidden
Noiseware Community Edition (HKLM\...\{CB3B7C24-30A1-4961-8039-94919F5ED2EE}) (Version: 2.6.0.1 - Imagenomic)
Paint Shop Pro 7 ESD (HKLM\...\{D6DE02C7-1F47-11D4-9515-00105AE4B89A}) (Version: 7.0.0.0000 - Jasc Software Inc)
Photo Notifier and Animation Creator (HKLM\...\{788A0222-5690-4212-AA9C-C48FD0E1C9AE}) (Version: 1.0.0.1009 - IncrediMail) Hidden
PowerDVD (HKLM\...\{6811CAA0-BF12-11D4-9EA1-0050BAE317E1}) (Version: 7.0.2414.0 - CyberLink Corporation)
Prerequisite installer (HKLM\...\{3AAB08A3-F129-4BD5-B409-AE674F93759D}) (Version: 12.0.0005 - Nero AG) Hidden
QuickTime 7 (HKLM\...\{FF59BD75-466A-4D5A-AD23-AAD87C5FD44C}) (Version: 7.79.80.95 - Apple Inc.)
RealDownloader (HKLM\...\{0f83759a-ef7e-43bf-b75b-15e2a540e20d}) (Version: 18.1.6.165 - RealNetworks) Hidden
RealDownloader (HKLM\...\{25C2B7A5-3DED-45E8-B1E8-B8596E847382}) (Version: 18.1.6.165 - RealNetworks) Hidden
RealDownloader (HKLM\...\{496CA6A6-13F4-49AA-9A27-CD96CF65B29A}) (Version: 18.1.6.161 - RealNetworks, Inc.) Hidden
RealNetworks - Microsoft Visual C++ 2008 Runtime (HKLM\...\{7770E71B-2D43-4800-9CB3-5B6CAAEBEBEA}) (Version: 9.0 - RealNetworks, Inc) Hidden
RealNetworks - Microsoft Visual C++ 2010 Runtime (HKLM\...\{AAECF7BA-E83B-4A10-87EA-DE0B333F8734}) (Version: 10.0 - RealNetworks, Inc) Hidden
RealPlayer (RealTimes) (HKLM\...\RealPlayer 18.1) (Version: 18.1.6 - RealNetworks)
Realtek HDMI Audio Driver for ATI (HKLM\...\{5449FB4F-1802-4D5B-A6D8-087DB1142147}) (Version: 6.0.1.6034 - Realtek Semiconductor Corp.)
RealUpgrade 1.1 (HKLM\...\{28C2DED6-325B-4CC7-983A-1777C8F7FBAB}) (Version: 1.1.0 - RealNetworks, Inc.) Hidden
SafeZone Stable 4.58.2552.909 (HKLM\...\SafeZone 4.58.2552.909) (Version: 4.58.2552.909 - Avast Software) Hidden
Samsung Kies (HKLM\...\{758C8301-2696-4855-AF45-534B1200980A}) (Version: 2.6.1.13105_7 - Samsung Electronics Co., Ltd.) Hidden
Samsung Kies (HKLM\...\InstallShield_{758C8301-2696-4855-AF45-534B1200980A}) (Version: 2.6.1.13105_7 - Samsung Electronics Co., Ltd.)
Samsung Kies3 (HKLM\...\{88547073-C566-4895-9005-EBE98EA3F7C7}) (Version: 3.2.16084.2 - Samsung Electronics Co., Ltd.) Hidden
Samsung Kies3 (HKLM\...\InstallShield_{88547073-C566-4895-9005-EBE98EA3F7C7}) (Version: 3.2.16084.2 - Samsung Electronics Co., Ltd.)
Samsung USB Driver for Mobile Phones (HKLM\...\{D0795B21-0CDA-4a92-AB9E-6E92D8111E44}) (Version: 1.5.61.0 - Samsung Electronics Co., Ltd.)
Serif PhotoPlus 7.0 (HKLM\...\{BEFCB74C-C49F-4327-8EDF-3A81A574AC0F}) (Version: - )
Serif PhotoPlus 7.0 Resource CD-ROM (HKLM\...\{1D4AE68D-CC48-401D-A5DC-B7A78E827492}) (Version: - )
Skype™ 7.40 (HKLM\...\{3B7E914A-93D5-4A29-92BB-AF8C3F66C431}) (Version: 7.40.103 - Skype Technologies S.A.)
SpywareBlaster 5.5 (HKLM\...\SpywareBlaster_is1) (Version: 5.5.0 - BrightFort LLC)
swMSM (HKLM\...\{612C34C7-5E90-47D8-9B5C-0F717DD82726}) (Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
Update for 2007 Microsoft Office System (KB967642) (HKLM\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{C444285D-5E4F-48A4-91DD-47AAAA68E92D}) (Version: - Microsoft)
UpdateService (HKLM\...\{E3AE96D6-E196-45B4-AF62-2B41998B9E37}) (Version: 1.0.0 - RealNetworks, Inc.) Hidden
vc2012_redist (HKLM\...\{9402AEF2-5981-4097-8BE2-6501DAC4DBFD}) (Version: 1.0.0.0 - Realnetworks) Hidden
VCRedistSetup (HKLM\...\{3921A67A-5AB1-4E48-9444-C71814CF3027}) (Version: 1.0.0 - Nero AG) Hidden
Video Downloader (HKLM\...\{751FF83F-61D7-4EE3-A23F-C77A431709B7}) (Version: 1.3.0 - RealNetworks) Hidden
Visual Studio 2012 x86 Redistributables (HKLM\...\{98EFF19A-30AB-4E4B-B943-F06B1C63EBF8}) (Version: 14.0.0.1 - AVG Technologies CZ, s.r.o.)
VLC media player (HKLM\...\VLC media player) (Version: 2.2.6 - VideoLAN)
vs2015_redist x86 (HKLM\...\{BD46163A-0331-4A61-B65A-7B66D7C93F8E}) (Version: 1.0.0.0 - Realnetworks) Hidden
WinRAR 5.40 (32-bit) (HKLM\...\WinRAR archiver) (Version: 5.40.0 - win.rar GmbH)
========================= Devices: ================================
Name: PS/2 Compatible Mouse
Description: PS/2 Compatible Mouse
Class Guid: {4d36e96f-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: i8042prt
Device ID: ACPI\PNP0F13\4&34572F65&0
Problem: : This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)
Resolution: The device is installed incorrectly. The problem could be a hardware failure, or a new driver might be needed.
Devices stay in this state if they have been prepared for removal.
After you remove the device, this error disappears.Remove the device, and this error should be resolved.
Name: Standard PS/2 Keyboard
Description: Standard PS/2 Keyboard
Class Guid: {4d36e96b-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard keyboards)
Service: i8042prt
Device ID: ACPI\PNP0303\4&34572F65&0
Problem: : This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)
Resolution: The device is installed incorrectly. The problem could be a hardware failure, or a new driver might be needed.
Devices stay in this state if they have been prepared for removal.
After you remove the device, this error disappears.Remove the device, and this error should be resolved.
========================= Memory info: ===================================
Percentage of memory in use: 34%
Total physical RAM: 3567.3 MB
Available physical RAM: 2331.64 MB
Total Virtual: 7132.93 MB
Available Virtual: 5728.87 MB
========================= Partitions: =====================================
1 Drive c: () (Fixed) (Total:148.91 GB) (Free:83.34 GB) NTFS
3 Drive e: (Backup Drive) (Fixed) (Total:931.51 GB) (Free:720.34 GB) NTFS
========================= Users: ========================================
========================= Minidump Files ==================================
No minidump file found
**** End of log ****
#4
Posted 20 September 2017 - 06:48 PM
RKinner
-
- Expert
-
- 24,624 posts
Malware Expert
Not seeing much that would slow it down. Let's see what speedtest says:
http://speedtest.att.com/speedtest/
Is that about what you pay for?
I don't see any sign of malware but it wouldn't hurt to let Avast do a boot-time scan.
It takes like 6 hours so I usually let it run at night.
Click on the Avast ball. Then click on Protection, then on Antivirus, then on Other Scans then on Boot-time Scan. Click on Install Special Definitions. Click on Run on Next PC Reboot.
Reboot and let it run a scan. It may take hours.
Once it finishes it should load windows. Mute your speakers so it doesn't wake you up when Windows boots.
When you reboot you will see the scan start. It will tell you where it saves its log. Usually it's C:\ProgramData\AVAST Software\Avast\report\aswBoot.txt but it might change so verify the location. This is a hidden location so you will need to tell Windows to let you see it:
Copy and paste the text from the log to a Reply when done.
#5
Posted 21 September 2017 - 06:04 AM
Django2009
- Topic Starter
-
- Member
-
- 56 posts
Member
This is what someone else has paid for yes. I just use it when I'm there. They are told they should be getting a speed of 16.5mbps. But the are getting 3mbps less!
So just wondering if there's a problem somewhere. Run a speed test and was peaking at 13.3mbps
AVAST BOOTscan result revealed nothing
09/21/2017 11:05
Scan of all local drives
Number of searched folders: 1400
Number of tested files: 91812
Number of infected files: 0
#6
Posted 21 September 2017 - 06:12 AM
RKinner
-
- Expert
-
- 24,624 posts
Malware Expert
I think you need to complain to your ISP. It doesn't look like the problem is on your PC.
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