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HP AP5000 All In 1 POS System Freezes At Windows 7 "Starting Windo

hp ap5000 windows7

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#1
WhiteBeard85

WhiteBeard85

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HP AP5000 All In 1 POS System Freezes At Windows 7 "Starting Windows" Screen. Logo Doesn't Even Show.
Bios works and I can reach the F8 Windows Boot Options. All options freeze at the "Starting Windows" Screen.
The screen freezes and goes blank if I try to choose "Launch Start Up Repair".
Safe mode freezes once it reaches "CLASSPNP.SYS".
Ive enabled and disabled all bios settings.
Ive tried several dual core CPUs and a Celeron 400 CPU.
Ive tried different DDR2 RAM. Ive tested the RAM using both short and extended tests and it passed.
Ive tried 2 hard drives and they work in other computers fine.
No Bluescreen message appears.
Used a USB to load HP vision diagnostics, the ram test it passes.
Tried both 32 Bit and 64 Bit Windows 7 Versions.
The Fan revs gradually higher when frozen on the WIndows Startup screen.
Tried with and without Keyboard, Mouse, MSR and VFD Screen connected.
Any help would be greatly appreciated.

Edited by WhiteBeard85, 05 October 2017 - 02:10 AM.

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#2
FreeBooter

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Please boot your computer with Windows Setup Media and from Windows Recovery Environment start the Command Prompt.

Please type below command into Command Prompt and press Enter key.

Following command will fixes errors on the disk and locates bad sectors and recovers readable information.


Chkdsk D: /r


Please replace partition letter D: with Windows installed partition letter. When computer boots into Windows Recovery Environment (WinRE) environment the drive letter assign to Windows partition may not be C: drive letter because Windows 7, 8 , 8.1 and 10 creates a separate system partition when it's installed from scratch. The system partition contains boot files WinRE assigns the system partition the C: drive letter and the Windows installed partition will be assign any other drive letter usually D: drive letter is assign to Windows installed partition. The Bcdedit /enum | find "osdevice" command can be use to find out the drive letter of the Windows installed partition the output of the Bcdedit command is similar to this osdevice partition=D:. The drive letter after partition= is the drive letter of the Windows partition.
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