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HP HDX9200 Notebook PC: Windows 7 installation hangs during install

Windows 74GB RAM Foxconn ML 94v-0 E253117 0752

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#1
AphekTech

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I am trying to load Windows 7 Home 64-bit on an HP HDX9200 Notebook PC but after loading the installation files, the install hangs at the "Starting Windows" screen. This machine once had Windows Vista Ultimate 64-bit and I've tried the System Recovery DVD (1 of 2) with the same result. I've even tried replacing the HDD with one that already has Windows 7 loaded with no success.

After Booting into Safe Mode with Command Prompt and Safe Mode disabling driver signature enforcement it says: Loaded: \Windows\system32\drivers\ CLASSPNP.SYS. My research says that a piece of hardware is causing the problem hence the reason I am posting in this forum. Since the Hard drive and Memory tests passed, I've removed 1) SPS 441086-001 Wifi WIRELESS N CARD and 2) AVerMedia TV Tuner Mini-pci-e Board Card but still get the CLASSPNP.SYS. Could it be a problem with the graphics card, or CPU?? I've been trying to repair my computer for a month and at my wits end. Any help would be greatly appreciated. 

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#2
SpywareDr

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Might try some of these ideas: http://www.tomshardw...-boot-safe-mode

 

The one that worked for me the last time was to unplug and re-plug the hard drive several times in an attempt to clean the contacts. It worked! <shrug> :smile:


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#3
AphekTech

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Thank you, @SpywareDr for the invaluable resource you've provided! I'm excited particularly because I've visited Tomshardware along the way of searching out a fix but somehow missed the post you highlight. Three options stand out that I promise to report back on, maybe in a day or so. Again, thank you for your timely response and for help - it's added to my patience and hopes to repair my HDX9200 Notebook! 

 

Cheers


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