[RKinner]

Interrupts	21.00	

Until we get Interrupts down to a normal value (under 1.4) it's going to be slow.  If it's not a program running under services or startup in msconfig then it's a driver.  One that doesn't run in Safe Mode.  The video is a possibility.  I think if you boot into the Safe Mode menu and choose the low resolution option it disables the video driver and uses the standard vga driver.  If Interrupts goes down to a normal level then you need it  new driver.  It's possible that the sound driver is at fault.  Try disabling it.

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Ok. Where exactly these video driver  and sound driver are hiding?

[mraskin]

Ok. Where exactly these video driver  and sound driver are hiding?

[RKinner]

Search for

device manager

hit Enter

 

This should bring up the device manager which lists all of the drivers.

 

Each driver has an option (right click ) to  disable, remove or update it. Sometimes removing a driver and rebooting will fix problems as Windows will reinstall the driver.   You can also select the Properties option which may have an option on the Driver page to rollback the driver to the last driver.

[mraskin]

in Device Manager I noticed 2 yellow warnings:

See attached snapshot. Could be this is the cause of all troubles?

I've tried to find online the driver for the PCI Flash Memory, but no driver could be found. 

Attached Thumbnails

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Edited by mraskin, 17 October 2017 - 10:22 PM.

[RKinner]

Possible I suppose:
 

Look for yellow flagged devices.  Right click on one and select properties then click on the Details tab.  Change Property to Hardware IDs.  Click on the top one then right click and copy.  Paste that into a reply.  Repeat for all yellow flagged devices.

[mraskin]

PCI\VEN_1524&DEV_0551&SUBSYS_FF021179&REV_01

PCI\VEN_1524&DEV_0551&SUBSYS_FF021179

PCI\VEN_1524&DEV_0551&CC_050100

PCI\VEN_1524&DEV_0551&CC_0501

Edited by mraskin, 18 October 2017 - 06:49 PM.

[mraskin]

USB\VID_03ED&PID_6119

[RKinner]

I have attached the driver for the first one.  Download, Save and then right click and Extract All, Extract.  It should give you a folder.  Int he folder is a setup.exe file.  Run that to install the driver.

 

The other one is too big to attach so you will have to download it yourself:

 

http://download.cnet...0_4-207780.html

 

I can't test these as I no longer have an XP but Avast says they are clean.

 

Doubt that they will fix your problem tho.  One is a card reader and one is a webcam.

[mraskin]

The card reader driver got installed OK. No more yellow sign for PCI.

I downloaded the webcam driver , followed all the installation prompts. Rebooted the laptop  But the yellow flag sign is still there in Device Manger.

And as I see the performance of the laptop is still very slow. You were correct , it didn't fix my problem

[RKinner]

Generally the high interrupts are caused by a driver that is active not one that isn't there.

 

Did you try the low resolution option in Safe Mode to rule out the video driver?

 

Also try disabling any driver you can live without such as sound or game

[mraskin]

first I've tried to disable the sound driver in regular mode, it didn't change anything the Interrupts were around 10.

Then I rebooted into Safe Mode and checked with Process Explorer the Interrupts were between 0.07 to 0.1.

[RKinner]

Did you try the safe Mode option to Enable Low Resolution Video?

[mraskin]

I tried both:
- tapping F8 and when it got me to the menu with several Safe Mode options, I chose the line that says Low Resolution
- tapping F8 and when it got me to the menu with several Safe Mode options, I chose the first line that says Safe Mode

In both options I had same outcome, resolution 800x600.
However the Interrupts in the first option was still high around 17.
Thats why I thought to try the second time the Safe Mode (only) and there the Interrupts were low at 0.1

Edited by mraskin, 22 October 2017 - 08:55 AM.

[RKinner]

OK.  The low resolution option ruled out the video driver as a problem.   Since we already tried msconfig and turned off everything under Startup and Services that leaves a bad driver.  That Interrupts is low in Safe Mode also points at a bad driver.  Finding the driver is the problem.  We know it's not the video, audio or networking drivers. 

 

Open an elevated command prompt (Start, All Programs, Accessories then right click on Command Prompt and Run As Admin) then type:

 

sigverif

 

hit Enter.  When the new window comes up hit its Start button.

 

If it finds anything then tell me what it finds or make a screenshot using the clipping tool then attach it.

 

Also lets do minitoolbox:

Please download MiniToolBox, save it to your desktop and run it.

Checkmark the following checkboxes:

• [
• List IP configuration
• List last 10 Event Viewer Errors
• List Installed Programs
• List Devices

Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.

[mraskin]

here is what came out after sigverif 

Attached Thumbnails

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Edited by mraskin, 22 October 2017 - 05:24 PM.