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old laptop is working very slow, Toshiba Satellite M60 BK3


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#31
mraskin

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here is the log from minitoolbox

Attached Files

  • Attached File  MTB.txt   23.16KB   3 downloads

Edited by mraskin, Yesterday, 05:35 PM.

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#32
RKinner

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Uninstall:  DriverTuner 3.5.0.1

 

It's causing an error so probably not working which may be a good thing as it has a really horrible rep.

 

Rerun Minitoolbox.  I think they have changed it since the last time I ran it.  Just check the List Devices box then the All box then go.


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#33
mraskin

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Ok , uninstalled the DriverTuner

And here is the new log from minitoolbox:

Attached Files

  • Attached File  MTB.txt   29.09KB   2 downloads

Edited by mraskin, Today, 12:44 AM.

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#34
mraskin

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Interrupts are still running  between 13 to 20.


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#35
RKinner

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OK.  Minitoolbox just lists the drivers for me so don't expect a big change.

 

I see two possibilities.

 

You have a NetworkX device but NetworkX is not on the list of installed programs. 

Copy the next two lines:

sc stop NetworkX
sc config NetworkX start= disabled

Start, All Programs, Accessories, right click on Command Prompt and Run as Administrator, Continue.  Right click and Paste (or Edit then Paste) and the copied lines should appear.  Hit Enter if the prompt does not return.

 

Check Interrupts again.

 

If that doesn't help go to intel.com

 

https://downloadcenter.intel.com/

 

Get their automatic driver update  utility by clicking on Get Started under

Automatically update your drivers

and follow the instructions.  Does it find any updates for you?  If so check Interrupts again.

 

I don't see any signs of malware but just in case, make sure Avast is up to date and has the latest definitions then run a boot-time scan:

 

 

It takes like 6 hours so I usually let it run at night or while away at work.


Click on the Avast ball.  Then click on Protection, then on Antivirus, then on Other Scans then on Boot-time Scan.  Click on Install Special Definitions.  Click on Run on Next PC Reboot.

  Reboot and let it run a scan.  It may take hours.
Once it finishes it should load windows.   Mute your speakers so it doesn't wake you up when Windows boots.

When you reboot you will see the scan start.  It will tell you where it saves its log.  Usually it's C:\ProgramData\AVAST Software\Avast\report\aswBoot.txt but it might change so verify the location.   This is a hidden location so you will need to tell Windows to let you see it:

http://www.howtogeek...-windows-vista/

Copy and paste the text from the log to a Reply when done.
 

 


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#36
mraskin

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After the first step the Interrupts now between 2 to 19

 

Intel scan didn't find any new updates:

 

Attached Thumbnails

  • Intel driver scan log.JPG

Edited by mraskin, Today, 11:14 AM.

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#37
mraskin

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I clicked on Install Special Definitions and it is more then 1 hour since Avast is installing it. Is this normal? 


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#38
RKinner

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Depends on your network link.  Doesn't take that long on mine.  About 2 minutes on a 40 Mbps connection.  Might be having problems.  Will it let you close the Avast User Interface and reopen it so you can try again?

 

Also since Interrupts appear to be changing try searching for

 

services.msc

 

then hit Enter.

 

Find Windows Management Instrumentation (WMI) and STOP the service.  Does that stop or slow down the changes?


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