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Computer keeps shutting down and restarting (Resolved).

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#1
Me_69-9

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See title, happens in a loop.  I managed too get to the repair screen and did a system restore, it then got the Windows screen before shutting down again.

 

I can't give you any more than that because it is literally inoperable and I'm now on my laptop.

 

Windows 10

ASUS Z170 Pro gaming MB

 


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#2
FreeBooter

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Hi Me_69-9,

 

Does your computer display Blue Screen of Death (BSoD) error message screen?

 

Do you have Windows 10 Installation DVD?

 

Have you changed or install anything before problem started?

 

When you turn on your computer, make sure that the fans are running in the very beginning.

 

The other reason your computer might be turning off is because the computer is over heating. The CPU is not getting a lot of air flow, when you turn on the computer, and when it goes into the operating system, the PC temperature goes up high, that's why computers need fans. But what is causing the PC to over heat? Well, its DUST!!!

Clean all dust and dirt from inside your computer and apply new thermal paste to CPU.

 

Please try a hard reset and see if it works.

1. Power off your laptop
2. Remove the a/c adapter, battery and everything that is attached to your laptop.
3. Hold the 'POWER 'button down on your laptop for about 15 seconds.
4. Plug in the a/c power supply (without battery) and power on.

 

 

Reseat the memory to see if any difference. If no change-try with one stick of memory, then the other to determine which one is bad, or  if both need replacing.


Edited by FreeBooter, 22 October 2017 - 08:44 AM.

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#3
phillpower2

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Assistance no longer required, member has post the following in their OP here

 

I did have a problem with the computer constantly restarting but that was resolved with a system restore.

 

 

Thanks for offering to help Me_69-9 FreeBooter  :thumbsup:


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#4
FreeBooter

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Thank you very much @Phill!


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#5
phillpower2

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You are welcome Emre, your assistance on the forums is appreciated  :thumbsup:


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