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Windows Can't Communicate With Device


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#1
bug2

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Lately I have been getting problem loading page and I have to reconnect to my internet. It just happens randomly not all the time, but is annoying. When I clicked on troubleshooting I got this message "Windows can't communicate with the device or resource (Primary DNS Server)" error when I try to connect to the Internet?


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#2
SpywareDr

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Try changing your Primary DNS server to 8.8.8.8 and Secondary DNS Server to 8.8.4.4

 

(These are free Google DNS Servers).


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#3
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Thank you for your reply, but but I have no idea how to do that.


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#4
SpywareDr

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Which version of Windows?


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#5
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windows 10. It's weird so far today it has not done it all day. Could it be my settings for wifi or my provider?


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#6
SpywareDr

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May have been a temporary problem with your ISP DNS. If you'd still like to change, (it's easy), Google: how to change dns server settings in windows 10


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#7
bug2

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Thank you. I will try that if it happens again. So far today okay too.


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#8
SpywareDr

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Sounds like a plan. :)


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#9
bug2

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So I changed the DNS server to the above numbers. Only worked a little. So I changed back. I unplugged my modem. It is working horribly. I have to reconnect it  constantly.


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#10
SpywareDr

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"Only worked a little."? Were you still getting the:

 

 

"Windows can't communicate with the device or resource (Primary DNS Server)"

 

 

error?


Edited by SpywareDr, Yesterday, 08:44 AM.

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#11
bug2

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sometimes, other times it just hangs up and I have to reconnect. Could it be my router?


Edited by bug2, Yesterday, 07:00 PM.

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#12
SpywareDr

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Could be but, it could also be anything else between you and the internet, including your ISP.

 

When that computer is having a problem connecting, does another computer connected to the same router have the same problem at the same time?


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#13
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my sister said she has no problem, but about 6 months ago she did. Our Amazon tablets work fine. So then it must be something to do with our computer?


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