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Multiple IRP Complete Requests BSOD's


Best Answer BellSprout , 05 November 2017 - 06:58 AM

I've went ahead and just upgraded to windows 10 to start clean.  Did a PC reset and everything is faster than it ever was.  I'm even able to rock Avast / Malwarebytes together again lol.... Go to the full post »


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#1
BellSprout

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I've been dealing with quite a few BSOD's the past couple of days.  It all started with me noticing that after a certain amount of time on Destiny 2, I would immediately drop out of the Discord call and I wouldn't be able to browse online.  However, I was still connected to the internet and didn't DC from Destiny... just wasn't able to rejoin Discord or browse the web.

 

This evening I decided to clean up my computer, using compressed air to get the dust bunnies out and reinserting the ram back into place.  Once booted, my computer ran much slower than usual.  I followed some advice online, using AUTORUNS to disable a couple of errors I noticed on the Event Viewer (TSSFLT, VMnetAdapter).  Also used a workaround.vbs cause I noticed there was a WMI error as well.

 

Didn't really seem to help.  My computer still seems to be running much slower than before.  Discord takes an unusually longer time to load up.  Destiny 2 Crucible had stutters that were nonexistent yesterday (but it may also have to do with the recent update).  I haven't had a blue screen for a day, but my computer did freeze up... so I assume it was about to lol.

 

If anyone has any solution for this problem, it would be much appreciated.

 

Attached is my Speccy info.

http://speccy.pirifo...bX10hCPJRZRfj5t


Edited by BellSprout, 03 November 2017 - 08:26 AM.

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#2
RKinner

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Get Process Explorer

http://live.sysinter...com/procexp.exe
Save it to your desktop then run it (Vista or Win7+ - right click and Run As Administrator).  

View, Select Column, check Verified Signer, OK
Options, Verify Image Signatures


Click twice on the CPU column header  to sort things by CPU usage with the big hitters at the top.  

Wait a full minute then:

File, Save As, Save.  Note the file name.   Open the file  on your desktop and copy and paste the text to a reply.


Copy the next 2 lines:

TASKLIST /SVC  > \junk.txt
notepad \junk.txt

Open an Elevated Command Prompt:
Win 7: Start, All Programs, Accessories then right click on Command Prompt and Run as Administrator
Win 8: http://www.eightforu...indows-8-a.html
win 10: http://www.howtogeek...-in-windows-10/

Right click and Paste (or Edit then Paste) and the copied lines should appear.
Hit Enter if notepad does not open.  Copy and paste the text from notepad into a reply.

 


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#3
BellSprout

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System Idle Process Results
 
 
 
Process CPU Private Bytes Working Set PID Description Company Name Verified Signer
System Idle Process 63.12 0 K 24 K 0
TrustedInstaller.exe 19.88 14,220 K 25,544 K 9036 Windows Modules Installer Microsoft Corporation (Verified) Microsoft Windows
svchost.exe 5.14 623,624 K 357,496 K 1156 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
ChargeService.exe 3.69 1,464 K 4,900 K 2216 Super-Charger Service MSI (Verified) MICRO-STAR INTERNATIONAL CO.
GameScannerService.exe 1.73 26,860 K 35,808 K 2488 GameScannerService (Verified) Razer USA Ltd.
procexp64.exe 1.50 31,568 K 54,640 K 9124 Sysinternals Process Explorer Sysinternals - www.sysinternals.com (Verified) Microsoft Corporation
System 1.18 236 K 5,432 K 4
Interrupts 0.89 0 K 0 K n/a Hardware Interrupts and DPCs
Discord.exe 0.78 127,504 K 139,408 K 5484 Discord Discord Inc. (Verified) Hammer & Chisel Inc.
svchost.exe 0.72 5,180 K 11,112 K 984 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
dwm.exe 0.31 47,728 K 36,980 K 2716 Desktop Window Manager Microsoft Corporation (Verified) Microsoft Windows
svchost.exe 0.20 4,772 K 8,856 K 480 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
AvastSvc.exe 0.17 145,712 K 43,792 K 1636 Avast Service AVAST Software (Verified) AVAST Software s.r.o.
csrss.exe 0.10 3,432 K 9,484 K 792 Client Server Runtime Process Microsoft Corporation (Verified) Microsoft Windows
nvcontainer.exe 0.09 8,172 K 22,232 K 2344 NVIDIA Container NVIDIA Corporation (Verified) NVIDIA Corporation
WMIADAP.exe 0.08 2,560 K 6,300 K 5584 WMI Reverse Performance Adapter Maintenance Utility Microsoft Corporation (Verified) Microsoft Windows
NVIDIA Web Helper.exe 0.05 34,020 K 31,408 K 5204 NVIDIA Web Helper Service Node.js (Verified) NVIDIA Corporation
netsession_win.exe 0.04 7,724 K 16,080 K 4220 Akamai NetSession Client Akamai Technologies, Inc. (Verified) Akamai Technologies
cgrdsrv32.exe 0.04 8,128 K 12,820 K 1584 CGRDSRV32 Service CypherTec Inc. (Verified) CypherTec Inc.
cgrdsrv64.exe 0.04 8,148 K 12,248 K 1748 CGRDSRV64 Service CypherTec Inc. (Verified) CypherTec Inc.
taskhost.exe 0.03 8,796 K 12,036 K 2624 Host Process for Windows Tasks Microsoft Corporation (Verified) Microsoft Windows
SearchIndexer.exe 0.03 31,580 K 18,736 K 4988 Microsoft Windows Search Indexer Microsoft Corporation (Verified) Microsoft Windows
LMS.exe 0.03 2,720 K 5,352 K 3352 Local Manageability Service Intel Corporation (Verified) Intel Corporation - Intel® Management Engine Firmware
aswidsagenta.exe 0.02 160,076 K 171,900 K 4712 Avast Behavior Shield AVAST Software s.r.o. (Verified) AVAST Software s.r.o.
chrome.exe 0.02 76,412 K 87,800 K 6760 Google Chrome Google Inc. (Verified) Google Inc
RzStats.Manager.exe 0.02 36,944 K 47,084 K 5432 RzStats.Manager (Verified) Razer USA Ltd.
svchost.exe 0.01 11,560 K 22,676 K 1116 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
explorer.exe 0.01 54,612 K 74,136 K 2900 Windows Explorer Microsoft Corporation (Verified) Microsoft Windows
svchost.exe 0.01 6,524 K 13,212 K 5244 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
RzSynapse.exe 0.01 86,492 K 97,568 K 4680 Razer Synapse Razer Inc. (Verified) Razer USA Ltd.
AvastUI.exe 0.01 17,108 K 13,536 K 3892 Avast Antivirus AVAST Software (Verified) AVAST Software s.r.o.
Scheduler.exe 0.01 10,688 K 8,840 K 8144 Driver Booster Scheduler IObit (Verified) IObit Information Technology
services.exe 0.01 8,008 K 11,740 K 836 Services and Controller app Microsoft Corporation (Verified) Microsoft Windows
RazerIngameEngine.exe 0.01 4,316 K 8,656 K 3080 RazerIngameEngine Razer, Inc. (Verified) Razer USA Ltd.
XBoxStat.exe 0.01 2,640 K 6,856 K 3660 XBoxStat.exe Microsoft Corporation (Verified) Microsoft Corporation
csrss.exe 0.01 2,552 K 5,884 K 668 Client Server Runtime Process Microsoft Corporation (Verified) Microsoft Windows
Discord.exe < 0.01 34,464 K 63,468 K 3944 Discord Discord Inc. (Verified) Hammer & Chisel Inc.
chrome.exe < 0.01 132,412 K 166,216 K 6944 Google Chrome Google Inc. (Verified) Google Inc
AppleMobileDeviceService.exe < 0.01 3,988 K 11,552 K 2000 MobileDeviceService Apple Inc. (Verified) Apple Inc.
PnkBstrA.exe < 0.01 1,312 K 4,524 K 2460 (Verified) Even Balance
lsass.exe < 0.01 6,016 K 13,928 K 852 Local Security Authority Process Microsoft Corporation (Verified) Microsoft Windows
cthwsrv64.exe < 0.01 7,828 K 13,336 K 1928 CTHWSRV Service CypherTec Inc. (Verified) CypherTec Inc.
SearchProtocolHost.exe < 0.01 3,888 K 9,088 K 4348 Microsoft Windows Search Protocol Host Microsoft Corporation (Verified) Microsoft Windows
svchost.exe < 0.01 15,156 K 16,804 K 1456 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
conhost.exe < 0.01 2,288 K 6,172 K 4884 Console Window Host Microsoft Corporation (Verified) Microsoft Windows
NVDisplay.Container.exe < 0.01 25,200 K 40,048 K 1424 NVIDIA Container NVIDIA Corporation (Verified) NVIDIA Corporation
netsession_win.exe < 0.01 3,172 K 8,520 K 3192 Akamai NetSession Client Akamai Technologies, Inc. (Verified) Akamai Technologies
MBAMService.exe < 0.01 21,180 K 45,068 K 2732 Malwarebytes Service Malwarebytes (Verified) Malwarebytes Corporation
svchost.exe < 0.01 15,948 K 21,464 K 1852 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
wmpnetwk.exe 14,488 K 37,256 K 4700 Windows Media Player Network Sharing Service Microsoft Corporation (Verified) Microsoft Windows
WmiPrvSE.exe 8,508 K 16,276 K 4136 WMI Provider Host Microsoft Corporation (Verified) Microsoft Windows
WmiPrvSE.exe 3,244 K 7,604 K 7648 WMI Provider Host Microsoft Corporation (Verified) Microsoft Windows
WLIDSVCM.EXE 1,516 K 3,944 K 3356 Microsoft® Windows Live ID Service Monitor Microsoft Corp. (Verified) Microsoft Corporation
WLIDSVC.EXE 5,644 K 12,744 K 3036 Microsoft® Windows Live ID Service Microsoft Corp. (Verified) Microsoft Corporation
winlogon.exe 3,408 K 8,060 K 972 Windows Logon Application Microsoft Corporation (Verified) Microsoft Windows
wininit.exe 1,676 K 4,952 K 772 Windows Start-Up Application Microsoft Corporation (Verified) Microsoft Windows
UNS.exe 6,308 K 12,748 K 8224 User Notification Service Intel Corporation (Verified) Intel Corporation - Intel® Management Engine Firmware
UMVPFSrv.exe 1,260 K 4,456 K 1196 Logitech User mode UMVPF service Logitech Inc. (Verified) Logitech
taskhost.exe 7,100 K 13,596 K 1044 Host Process for Windows Tasks Microsoft Corporation (Verified) Microsoft Windows
taskeng.exe 2,016 K 6,088 K 1820 Task Scheduler Engine Microsoft Corporation (Verified) Microsoft Windows
taskeng.exe 2,616 K 7,500 K 2748 Task Scheduler Engine Microsoft Corporation (Verified) Microsoft Windows
svchost.exe 14,088 K 17,332 K 6336 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
svchost.exe 11,084 K 22,164 K 1084 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
svchost.exe 28,024 K 26,132 K 1036 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
svchost.exe 6,452 K 10,560 K 2952 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
svchost.exe 4,892 K 10,008 K 1980 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
svchost.exe 4,316 K 8,020 K 2060 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
svchost.exe 1,972 K 6,140 K 2860 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
svchost.exe 2,808 K 6,488 K 1328 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
svchost.exe 2,612 K 6,452 K 5636 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
Super-Charger.exe 3,712 K 8,864 K 4392 Super-Charger MSI (Verified) MICRO-STAR INTERNATIONAL CO.
sppsvc.exe 3,760 K 10,292 K 6752 Microsoft Software Protection Platform Service Microsoft Corporation (Verified) Microsoft Windows
spoolsv.exe 6,972 K 12,600 K 1804 Spooler SubSystem App Microsoft Corporation (Verified) Microsoft Windows
smss.exe 548 K 1,288 K 448 Windows Session Manager Microsoft Corporation (Verified) Microsoft Windows
SearchFilterHost.exe 3,188 K 7,448 K 9048 Microsoft Windows Search Filter Host Microsoft Corporation (Verified) Microsoft Windows
rzcefrenderprocess.exe 30,676 K 17,972 K 7356 Razer Chromium Render Process Razer, Inc. (Verified) Razer USA Ltd.
procexp.exe 2,940 K 8,044 K 9088 Sysinternals Process Explorer Sysinternals - www.sysinternals.com (Verified) Microsoft Corporation
NvTelemetryContainer.exe 5,440 K 11,292 K 2392 NVIDIA Container NVIDIA Corporation (Verified) NVIDIA Corporation
NVDisplay.Container.exe 4,824 K 11,776 K 368 NVIDIA Container NVIDIA Corporation (Verified) NVIDIA Corporation
nvcontainer.exe 20,452 K 27,568 K 3204 NVIDIA Container NVIDIA Corporation (Verified) NVIDIA Corporation
MSI_Trigger_Service.exe 8,356 K 13,052 K 2256 MSI_Trigger_Service MICRO-STAR INTERNATIONAL CO., LTD. (Verified) MICRO-STAR INTERNATIONAL CO.
mDNSResponder.exe 2,548 K 6,380 K 1404 Bonjour Service Apple Inc. (Verified) Apple Inc.
mbamtray.exe 16,156 K 22,652 K 7864 Malwarebytes Tray Application Malwarebytes (Verified) Malwarebytes Corporation
lsm.exe 2,664 K 4,608 K 860 Local Session Manager Service Microsoft Corporation (Verified) Microsoft Windows
jusched.exe 2,304 K 5,288 K 5092 Java Update Scheduler Oracle Corporation (Verified) Oracle America
Jhi_service.exe 1,948 K 5,472 K 6740 Intel® Dynamic Application Loader Host Interface Intel Corporation (Verified) Intel Corporation - Intel® Management Engine Firmware
iSCTAgent.exe 9,920 K 12,276 K 2148 ISCT Agent Application (Verified) Intel® Smart Connect software
IAStorIcon.exe 25,456 K 29,924 K 7096 IAStorIcon Intel Corporation (Verified) Intel Corporation - Intel® Rapid Storage Technology
HeciServer.exe 1,956 K 6,216 K 2096 Intel® Capability Licensing Service Interface Intel® Corporation (No signature was present in the subject) Intel® Corporation
dllhost.exe 2,648 K 6,776 K 5372 COM Surrogate Microsoft Corporation (Verified) Microsoft Windows
dllhost.exe 2,836 K 7,996 K 7132 COM Surrogate Microsoft Corporation (Verified) Microsoft Windows
Discord.exe 38,716 K 34,456 K 4852 Discord Discord Inc. (Verified) Hammer & Chisel Inc.
conhost.exe 1,608 K 4,128 K 6008 Console Window Host Microsoft Corporation (Verified) Microsoft Windows
cmd.exe 2,352 K 3,300 K 6296 Windows Command Processor Microsoft Corporation (Verified) Microsoft Windows
chrome.exe 32,812 K 36,100 K 6284 Google Chrome Google Inc. (Verified) Google Inc
chrome.exe 67,320 K 74,316 K 6708 Google Chrome Google Inc. (Verified) Google Inc
chrome.exe 28,796 K 34,200 K 7220 Google Chrome Google Inc. (Verified) Google Inc
chrome.exe 23,136 K 26,984 K 6124 Google Chrome Google Inc. (Verified) Google Inc
chrome.exe 78,624 K 81,784 K 3940 Google Chrome Google Inc. (Verified) Google Inc
chrome.exe 22,120 K 25,744 K 6832 Google Chrome Google Inc. (Verified) Google Inc
chrome.exe 22,444 K 24,784 K 6980 Google Chrome Google Inc. (Verified) Google Inc
chrome.exe 2,080 K 5,832 K 6948 Google Chrome Google Inc. (Verified) Google Inc
chrome.exe 2,156 K 6,436 K 7164 Google Chrome Google Inc. (Verified) Google Inc
audiodg.exe 19,004 K 20,732 K 1296 Windows Audio Device Graph Isolation Microsoft Corporation (Verified) Microsoft Windows
ASGT.exe 820 K 2,808 K 1276 (No signature was present in the subject)
armsvc.exe 1,276 K 4,264 K 1944 Adobe Acrobat Update Service Adobe Systems Incorporated (Verified) Adobe Systems

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#4
BellSprout

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CMD Notepad

 

 

 

 

 
Image Name                     PID Services                                    
========================= ======== ============================================
System Idle Process              0 N/A                                         
System                           4 N/A                                         
smss.exe                       448 N/A                                         
csrss.exe                      668 N/A                                         
wininit.exe                    772 N/A                                         
csrss.exe                      792 N/A                                         
services.exe                   836 N/A                                         
lsass.exe                      852 KeyIso, SamSs                               
lsm.exe                        860 N/A                                         
winlogon.exe                   972 N/A                                         
svchost.exe                    984 DcomLaunch, PlugPlay, Power                 
NVDisplay.Container.exe        368 NVDisplay.ContainerLocalSystem              
svchost.exe                    480 RpcEptMapper, RpcSs                         
svchost.exe                   1036 AudioSrv, Dhcp, eventlog,                   
                                   HomeGroupProvider, lmhosts, wscsvc          
svchost.exe                   1084 AudioEndpointBuilder, hidserv,              
                                   HomeGroupListener, Netman, PcaSvc, TrkWks,  
                                   UxSms, WdiSystemHost, Wlansvc               
svchost.exe                   1116 EventSystem, fdPHost, FontCache, netprofm,  
                                   nsi, WdiServiceHost, WinHttpAutoProxySvc    
svchost.exe                   1156 AeLookupSvc, BITS, Browser, EapHost,        
                                   IKEEXT, iphlpsvc, LanmanServer, ProfSvc,    
                                   Schedule, SENS, ShellHWDetection, Themes,   
                                   Winmgmt, wuauserv                           
UMVPFSrv.exe                  1196 UMVPFSrv                                    
svchost.exe                   1328 gpsvc                                       
NVDisplay.Container.exe       1424 N/A                                         
svchost.exe                   1456 CryptSvc, Dnscache, LanmanWorkstation,      
                                   NlaSvc                                      
AvastSvc.exe                  1636 avast! Antivirus                            
spoolsv.exe                   1804 Spooler                                     
svchost.exe                   1852 BFE, DPS, MpsSvc                            
armsvc.exe                    1944 AdobeARMservice                             
svchost.exe                   1980 AppHostSvc                                  
AppleMobileDeviceService.     2000 Apple Mobile Device Service                 
ASGT.exe                      1276 ASGT                                        
mDNSResponder.exe             1404 Bonjour Service                             
cgrdsrv32.exe                 1584 CypherGuard cguard Service 32bit Edition    
cgrdsrv64.exe                 1748 CypherGuard cguard Service 64bit Edition    
cthwsrv64.exe                 1928 CypherGuard Info Service                    
svchost.exe                   2060 DiagTrack                                   
HeciServer.exe                2096 Intel® Capability Licensing Service Interf
                                   ace                                         
iSCTAgent.exe                 2148 ISCTAgent                                   
ChargeService.exe             2216 MSI_SuperCharger                            
MSI_Trigger_Service.exe       2256 MSI_Trigger_Service                         
nvcontainer.exe               2344 NvContainerLocalSystem                      
NvTelemetryContainer.exe      2392 NvTelemetryContainer                        
PnkBstrA.exe                  2460 PnkBstrA                                    
GameScannerService.exe        2488 Razer Game Scanner Service                  
taskhost.exe                  2624 N/A                                         
dwm.exe                       2716 N/A                                         
taskeng.exe                   2748 N/A                                         
svchost.exe                   2860 stisvc                                      
explorer.exe                  2900 N/A                                         
svchost.exe                   2952 W3SVC, WAS                                  
WLIDSVC.EXE                   3036 wlidsvc                                     
MBAMService.exe               2732 MBAMService                                 
nvcontainer.exe               3204 N/A                                         
WLIDSVCM.EXE                  3356 N/A                                         
XBoxStat.exe                  3660 N/A                                         
AvastUI.exe                   3892 N/A                                         
netsession_win.exe            3192 N/A                                         
Discord.exe                   3944 N/A                                         
WmiPrvSE.exe                  4136 N/A                                         
netsession_win.exe            4220 N/A                                         
Super-Charger.exe             4392 N/A                                         
RzSynapse.exe                 4680 N/A                                         
Discord.exe                   4852 N/A                                         
jusched.exe                   5092 N/A                                         
aswidsagenta.exe              4712 aswbIDSAgent                                
SearchIndexer.exe             4988 WSearch                                     
NVIDIA Web Helper.exe         5204 N/A                                         
RzStats.Manager.exe           5432 N/A                                         
Discord.exe                   5484 N/A                                         
svchost.exe                   5636 PolicyAgent                                 
conhost.exe                   6008 N/A                                         
wmpnetwk.exe                  4700 WMPNetworkSvc                               
svchost.exe                   5244 FDResPub, SSDPSRV, upnphost                 
svchost.exe                   6336 p2pimsvc, p2psvc, PNRPsvc                   
RazerIngameEngine.exe         3080 N/A                                         
rzcefrenderprocess.exe        7356 N/A                                         
WmiPrvSE.exe                  7648 N/A                                         
dllhost.exe                   7132 N/A                                         
mbamtray.exe                  7864 N/A                                         
chrome.exe                    6944 N/A                                         
chrome.exe                    6948 N/A                                         
chrome.exe                    7164 N/A                                         
chrome.exe                    6708 N/A                                         
chrome.exe                    6980 N/A                                         
chrome.exe                    3940 N/A                                         
chrome.exe                    6284 N/A                                         
chrome.exe                    6124 N/A                                         
chrome.exe                    7220 N/A                                         
chrome.exe                    6832 N/A                                         
Scheduler.exe                 8144 N/A                                         
IAStorIcon.exe                7096 N/A                                         
chrome.exe                    6760 N/A                                         
procexp.exe                   9088 N/A                                         
procexp64.exe                 9124 N/A                                         
Jhi_service.exe               6740 jhi_service                                 
LMS.exe                       3352 LMS                                         
sppsvc.exe                    6752 sppsvc                                      
UNS.exe                       8224 UNS                                         
TrustedInstaller.exe          9036 TrustedInstaller                            
cmd.exe                       6296 N/A                                         
conhost.exe                   4884 N/A                                         
WMIADAP.exe                   5584 N/A                                         
wordpad.exe                   9076 N/A                                         
SearchProtocolHost.exe        6280 N/A                                         
SearchFilterHost.exe          4440 N/A                                         
tasklist.exe                  8312 N/A                                         

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#5
RKinner

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These seem to be slowing you down.
 
TrustedInstaller.exe 19.88 14,220 K 25,544 K 9036 Windows Modules Installer Microsoft Corporation (Verified) Microsoft Windows
svchost.exe 5.14 623,624 K 357,496 K 1156 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
ChargeService.exe 3.69 1,464 K 4,900 K 2216 Super-Charger Service MSI (Verified) MICRO-STAR INTERNATIONAL CO.

 

 

 

The first one is an install in progress.    Is it still so high after a reboot?

 

The second one is

svchost.exe                   1156 AeLookupSvc, BITS, Browser, EapHost,        
                                   IKEEXT, iphlpsvc, LanmanServer, ProfSvc,    
                                   Schedule, SENS, ShellHWDetection, Themes,   
                                   Winmgmt, wuauserv                         
 

 

 

wuauserv which is Windows Update.  Search for:
 
services.msc
and hit Enter then scroll down to Windows Update.  Right click on it and select Properties.  Stop the service.  Does the svchost CPU usage drop ?
If so then get :
 
System Update Readiness Tool for Windows 7

This link is for 64 bit:
https://www.microsof...s.aspx?id=20858


Once that runs then if you don't already have them get

 KB3083710 and KB3102810

https://support.micr...n-us/kb/3083710

https://support.micr...n-us/kb/3102810
 
If Windows Update isn't the problem then try:
 

Right click on (My) Computer and select Manage (Continue) Then click on the arrow in front of Event Viewer. Next Click on the arrow in front of Windows Logs Right click on System and Clear Log, Clear. Repeat for Application.

Reboot.

Start, All Programs, Accessories then right click on Command Prompt and Run as Administrator.  Then type (with an Enter after each line).
sfc  /scannow

(This will check your critical system files. Does this finish without complaint?  IF it says it couldn't fix everything then:

Copy the next two lines:

findstr  /c:"[SR]"  \windows\logs\cbs\cbs.log  >  \junk.txt
notepad \windows\logs\cbs\junk.txt

Start, All Programs, Accessories, right click on Command Prompt and Run as Administrator, Continue.  Right click and Paste or Edit then Paste and the copied line should appear.
Hit Enter. Copy and paste the text from notepad or if it is too big, just attach the file.)


1. Please download the Event Viewer Tool by Vino Rosso
http://images.malwar...om/vino/VEW.exe
and save it to your Desktop:
2. Right-click VEW.exe and Run AS Administrator
3. Under 'Select log to query', select:

* System
4. Under 'Select type to list', select:
* Error
* Warning


Then use the 'Number of events' as follows:


1. Click the radio button for 'Number of events'
Type 20 in the 1 to 20 box
Then click the Run button.
Notepad will open with the output log.


Please post the Output log in your next reply then repeat but select Application.  (Each time you run VEW it overwrites the log so copy the first one to a Reply or rename it before running it a second time.)
 
 
I would get a new version, uninstall the old and install the new.
 




 

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#6
BellSprout

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1. The first one is an install in progress.    Is it still so high after a reboot?

 

No, it's no longer as high as it was before.

 

2. Does the svchost CPU usage drop? (after stopping windows update)

 

Yes, it has dropped down to 0.01 - 0.05 cpu usage.

 

 

-Just wanted to leave this message for now.  I actually had a blue screen a moment ago which wasted some time.  I'll follow up with the other requests shortly and let you know the status.  Thanks again for your help!


Edited by BellSprout, 03 November 2017 - 04:14 PM.

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#7
BellSprout

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System Update Readiness Tool for Windows 7

This link is for 64 bit:
https://www.microsof...s.aspx?id=20858


Once that runs then if you don't already have them get

 KB3083710 and KB3102810

https://support.micr...n-us/kb/3083710

https://support.micr...n-us/kb/3102810

 

 

Tried to install the KB947821 windows update hotfix, but it continuously hangs during the installation.  "The following updates were not installed : HOTFIX FOR WINDOWS (KB947821).  When I tried to install the other two, it mentioned that they were already installed.


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#8
RKinner

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Try

Right click on (My) Computer and select Manage (Continue) Then click on the arrow in front of Event Viewer. Next Click on the arrow in front of Windows Logs Right click on System and Clear Log, Clear. Repeat for Application.

Reboot.

Start, All Programs, Accessories then right click on Command Prompt and Run as Administrator.  Then type (with an Enter after each line).

sfc  /scannow

(This will check your critical system files. Does this finish without complaint? 
Copy the next two lines:

findstr  /c:"[SR]"  \windows\logs\cbs\cbs.log  >  \junk.txt
notepad \windows\logs\cbs\junk.txt

Start, All Programs, Accessories, right click on Command Prompt and Run as Administrator, Continue.  Right click and Paste or Edit then Paste and the copied line should appear.
Hit Enter. Copy and paste the text from notepad or if it is too big, just attach the file.)


1. Please download the Event Viewer Tool by Vino Rosso
http://images.malwar...om/vino/VEW.exe
and save it to your Desktop:
2. Right-click VEW.exe and Run AS Administrator
3. Under 'Select log to query', select:

* System
4. Under 'Select type to list', select:
* Error
* Warning


Then use the 'Number of events' as follows:


1. Click the radio button for 'Number of events'
Type 20 in the 1 to 20 box
Then click the Run button.
Notepad will open with the output log.


Please post the Output log in your next reply then repeat but select Application.  (Each time you run VEW it overwrites the log so copy the first one to a Reply or rename it before running it a second time.)

 

Then retry the System Update Readiness Tool for Windows 7

 

If it still won't run then try:

 

Windows Repair all in one

http://www.tweaking....all_in_one.html

Download it and save it then run it.

You can skip to step 4 or 5 where it gives you the same picture as in the above link.

Make sure  these are checked before hitting Start:

Reset Registry Permissions
Reset File Permissions
Register System Files


Unhide Non System Files
Repair Windows Updates


Reboot when done

 



 


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#9
BellSprout

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Start, All Programs, Accessories then right click on Command Prompt and Run as Administrator.  Then type (with an Enter after each line).

 

sfc  /scannow

This will check your critical system files. Does this finish without complaint? 

 

 

 

Stated there were errors that were unable to be fixed.  My computer even froze at that point lol.  Will continue with the other instructions.  


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#10
BellSprout

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findstr  /c:"[SR]"  \windows\logs\cbs\cbs.log  >  \junk.txt
notepad \windows\logs\cbs\junk.txt

 

 

Am I just copying and pasting these lines into CMD?  The notepad pops up, but it's blank.  Am I to enter something else for the "[SR]"?

 

Edit - Followed the path manually.  There's literally nothing in the wordpad.


Edited by BellSprout, 03 November 2017 - 05:12 PM.

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#11
BellSprout

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VEW attachments.

Attached Files


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#12
RKinner

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SFC when it works puts SR in CBS.log. the findstr just pulls the lines that start with SR and puts them in junk.text. you can not open cbs .log but you can copy it and open the copy. Sounds like SFC is not working. I think it needs bits and windows update services to work.
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#13
BellSprout

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Apologies.  I forgot to attach the CBS logs.  It was past the 5mb limit, so I crudely separated them into two attachments.  Looks like I'll have to reply again to have the 2nd CBS attachment.

Attached Files

  • Attached File  CBS.log   4.4MB   20 downloads

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#14
BellSprout

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Part 2

Attached Files

  • Attached File  CBS2.log   2.68MB   16 downloads

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#15
BellSprout

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Windows Repair all in one

http://www.tweaking....all_in_one.html

Download it and save it then run it.

You can skip to step 4 or 5 where it gives you the same picture as in the above link.

Make sure  these are checked before hitting Start:

Reset Registry Permissions
Reset File Permissions
Register System Files


Unhide Non System Files
Repair Windows Updates


Reboot when done

 

 

 

Was able to complete the All in One Windows Repair, however I was unable to find the option to "Unhide Non System Files".  

 

Was also able to install the previous Windows KB947821 that I couldnt install prior.  Went ahead and just uninstalled MSI Super Charger.  Looks like it's not really necessary.


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