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Computer not shutting down after latest Windows 'update'

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#1
Me_69-9

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Title fairly much explains it really.

 

Windows 10

Desktop


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#2
DonnaB

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Hi Me_69-9,


Try going to Power Management and unchecking the “Allow the computer to turn off this device to save power”. That has fixed it for many who experienced this same thing after the recent Creators update.

If that doesn't work, try a system restore to a time prior to the updates. Thing is though, it may re-occur after the update is re-installed. Keep us informed. :)
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#3
Me_69-9

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I've got 'Power and Sleep' (no Power Management) set to 'When plugged in, turn off after - Never'.  I assume that's what you mean.

 

I did a system restore but it didn't complete successfully because it could access a file.  Is MalwareBytes Premium preventing it?  The computer will now shut down but when logging in I have to enter my password twice.


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#4
dmccoy

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I have had success with using the following for the Password twice issues:

 

Try this option first:

1. From Command Prompt

2. Type netplwiz

3. Uncheck "Users must enter a user name and password to use this computer" from the dialog box

4. Restart and check

 

If this works and you want to re-enable password protection then follow the steps again but Check  "Users must enter a user name and password to use this computer" 

1. Enter password

2. Restart and check

 

Option 2:

1. Select the Command Prompt (Admin).

2. Copy the command line below to the pop-up box:

if exist "%SystemRoot%\System32\InputMethod\CHS\ChsIME.exe" ( TAKEOWN /F "%SystemRoot%\System32\InputMethod\CHS\ChsIME.exe" icacls "%SystemRoot%\System32\InputMethod\CHS\ChsIME.exe" /deny "NT AUTHORITY\SYSTEM:RX")

3. Hit the key Enter.


Edited by dmccoy, 16 November 2017 - 12:57 PM.

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#5
DonnaB

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Is MalwareBytes Premium preventing it?

No. The Windows 10 Fall Creators update has many bugs that Microsoft is in the process of fixing.

Give dmccoy's instructions a go and keep us informed to any other issues that you may encounter.
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