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Dell XPS 420 will not boot


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#1
Jb852

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I have the above system, and until a power cut yesterday it was working well,
Since the powercut it will not boot, I get a notification: RAiD0 (Stripe), strip 128kb,Size 596.2 GB, status Failed,bootable No.
Anyone any ideas what this means. The Os is windows10 and clean installed after a replacement PSU was fitted.
As a by the by I have run all of the internal system tests and all seems Ok, unless of course I missed something.
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#2
phillpower2

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Hello jb852,

 

Since the powercut it will not boot, I get a notification: RAiD0 (Stripe), strip 128kb,Size 596.2 GB, status Failed,bootable No.

 

 

The Dell XPS 420 shipped with Vista and not Windows 10 which means a clean install must have been done, if you did not set up a RAID array on installing Windows 10 you should not get such a message, did you set up RAID when installing Windows 10.


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#3
Jb852

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Hi,
Thanks for the reply, and sorry for the delay in getting back to you,
No is the easy answer, I'm a nontechnical, the most iv ever done is replace the PSU, when I say a clean install what I actually mean is that the HD on the system is only used for software all info is kept on a number of external drives or my NAS.
So since purchase the OS has gradually been upgraded form vista, through Xp, to w7, W8, and recently to W10.
At the same time as replacing the PSU I checked for a bios update and reflashed to A07, and then an install of office2016.
Since then all has been great, the system is used mainly for report writing and photographs.
I had wondered if the HDs, had gone down but don't know how to check, or if it's worth trying th dell boot disk, as the system does not seem able to find any drives to boot from, but when I run the diagnostic everything is coming back as passed.
Best regards
Jim
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#4
phillpower2

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Hello jb852,

 

when I say a clean install what I actually mean is that the HD on the system is only used for software all info is kept on a number of external drives or my NAS.

 

So since purchase the OS has gradually been upgraded form vista, through Xp, to w7, W8, and recently to W10.

 

 

Crossed wires as a clean install implies that certain software has been uninstalled and reinstalled afresh, in this instance it appeared that you had done a clean install of Windows 10 and that was why I asked about the RAID drivers, by the by now you have explained.

 

Very surprised that the computer worked with Windows 10 at all tbh being that there are no Windows 7 drivers let alone drivers for Windows 10.

 

At the same time as replacing the PSU I checked for a bios update and reflashed to A07, and then an install of office2016.

Since then all has been great, 

 

 
 
How long was the computer running fine for and did the computer shut down and reboot without issue on more than one occasion after flashing the BIOS.
 
Is the HDD detected in the BIOS, a Seagate HDD will begin with the letters ST and a Western Digital HDD will begin with WD, other brands vary and please note that any mention of a HDD in the Boot sequence that is not labelled with such letters is only the boot order and not the BIOS detecting the presence of a working HDD. 

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