Jump to content

Welcome to Geeks to Go - Register now for FREE

Need help with your computer or device? Want to learn new tech skills? You're in the right place!
Geeks to Go is a friendly community of tech experts who can solve any problem you have. Just create a free account and post your question. Our volunteers will reply quickly and guide you through the steps. Don't let tech troubles stop you. Join Geeks to Go now and get the support you need!

How it Works Create Account
Photo

Dell XPS 420 will not boot


Best Answer phillpower2 , 15 January 2018 - 12:41 PM

ERROR IN THE PREVIOUS POSTPhill sorry about this The Hard drives are not as described above they are in fact.Drive 1: a Seagate Barracuda 320 GB 7200rpmDrive 2: a Western Digital Caviar SE 16... Go to the full post »


  • Please log in to reply

#136
phillpower2

phillpower2

    Mechanised Mod

  • Global Moderator
  • 24,749 posts

Quite a marathon their folks, well done for sticking at it  :thumbsup:


  • 0

Advertisements


#137
Jb852

Jb852

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 214 posts

Hi, Phill, and wonder if  Darrin is online?

 

Darrin, Iv tried a number of times to use the link in #134, however every time I try to create a bootable USB, following their instructions, all I get is a request to purchase other products, and for a license No.

 So, a suggestion to consider:

I disconnect the seagate drive, 

reconnect the WD drive in place of the Seagate, that is using the seagates cable into the SATA 0 location currently used by the seagate, and we start again, your opinions please?

jim 


  • 0

#138
phillpower2

phillpower2

    Mechanised Mod

  • Global Moderator
  • 24,749 posts

Hi Jim,

 

Darrin was around a while ago and will most likely be back pretty soon.

 

There is no link in #134 but if you want to wipe the Seagate HDD while you wait you can use DBAN on a USB thumb drive, see info here be sure not to choose the autonuke option as it will wipe all HDDs and thumb drives.


  • 0

#139
Jb852

Jb852

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 214 posts
Hi phill,
Just looking at DBAN, might need a scotch!
Jim
  • 0

#140
Jb852

Jb852

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 214 posts
Hi phill,
Just looking at DBAN, might need a scotch!
Jim
  • 0

#141
dmccoy

dmccoy

    GeekU Junior

  • GeekU Junior
  • 1,295 posts
Hi guys, I am here.

I think we need to start at your bios. Do you remember how you access the bios by pressing the F2 key. Once in the bios use the key combination Ctrl + I. This will open the raid setup. Once there select the option to Delete Raid. Send picture if you need help.

After that we can setup the bios correctly.
  • 0

#142
Jb852

Jb852

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 214 posts
Hi I take it I use FAT32?
Jim
  • 0

#143
Jb852

Jb852

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 214 posts
Hi, Darrin,
Replying to #141
Yes should be straightforward, come out of everything and reboot
I'll tell you when I'm done.
Jim
  • 0

#144
dmccoy

dmccoy

    GeekU Junior

  • GeekU Junior
  • 1,295 posts
Not sure what you are doing. Please follow my last steps First.
  • 0

#145
dmccoy

dmccoy

    GeekU Junior

  • GeekU Junior
  • 1,295 posts
Yes then go back into bios and we need to change mode from RAID to AHCI.
  • 0

Advertisements


#146
Jb852

Jb852

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 214 posts
Ok,
Unless you say otherwise I will use photos as a reference point

Attached Thumbnails

  • image.jpeg

  • 0

#147
dmccoy

dmccoy

    GeekU Junior

  • GeekU Junior
  • 1,295 posts
OK, select delete raid volume
  • 0

#148
dmccoy

dmccoy

    GeekU Junior

  • GeekU Junior
  • 1,295 posts
Go back into bios and select Ctrl I again to make sure the raid is deleted. Post Pic
  • 0

#149
Jb852

Jb852

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 214 posts

OK starting with post #141 

and selecting option 2 delete raid volume


  • 0

#150
Jb852

Jb852

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 214 posts
Rad option 2 selected - new screen
What next.

Attached Thumbnails

  • image.jpeg

  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP