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Dell XPS 420 will not boot


Best Answer phillpower2 , 15 January 2018 - 12:41 PM

ERROR IN THE PREVIOUS POSTPhill sorry about this The Hard drives are not as described above they are in fact.Drive 1: a Seagate Barracuda 320 GB 7200rpmDrive 2: a Western Digital Caviar SE 16... Go to the full post »


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#136
phillpower2

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Quite a marathon their folks, well done for sticking at it  :thumbsup:


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#137
Jb852

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Hi, Phill, and wonder if  Darrin is online?

 

Darrin, Iv tried a number of times to use the link in #134, however every time I try to create a bootable USB, following their instructions, all I get is a request to purchase other products, and for a license No.

 So, a suggestion to consider:

I disconnect the seagate drive, 

reconnect the WD drive in place of the Seagate, that is using the seagates cable into the SATA 0 location currently used by the seagate, and we start again, your opinions please?

jim 


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#138
phillpower2

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Hi Jim,

 

Darrin was around a while ago and will most likely be back pretty soon.

 

There is no link in #134 but if you want to wipe the Seagate HDD while you wait you can use DBAN on a USB thumb drive, see info here be sure not to choose the autonuke option as it will wipe all HDDs and thumb drives.


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#139
Jb852

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Hi phill,
Just looking at DBAN, might need a scotch!
Jim
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#140
Jb852

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Hi phill,
Just looking at DBAN, might need a scotch!
Jim
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#141
dmccoy

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Hi guys, I am here.

I think we need to start at your bios. Do you remember how you access the bios by pressing the F2 key. Once in the bios use the key combination Ctrl + I. This will open the raid setup. Once there select the option to Delete Raid. Send picture if you need help.

After that we can setup the bios correctly.
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#142
Jb852

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Hi I take it I use FAT32?
Jim
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#143
Jb852

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Hi, Darrin,
Replying to #141
Yes should be straightforward, come out of everything and reboot
I'll tell you when I'm done.
Jim
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#144
dmccoy

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Not sure what you are doing. Please follow my last steps First.
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#145
dmccoy

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Yes then go back into bios and we need to change mode from RAID to AHCI.
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#146
Jb852

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Ok,
Unless you say otherwise I will use photos as a reference point

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#147
dmccoy

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OK, select delete raid volume
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#148
dmccoy

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Go back into bios and select Ctrl I again to make sure the raid is deleted. Post Pic
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#149
Jb852

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OK starting with post #141 

and selecting option 2 delete raid volume


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#150
Jb852

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Rad option 2 selected - new screen
What next.

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