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Dell XPS 420 will not boot


Best Answer phillpower2 , 15 January 2018 - 12:41 PM

ERROR IN THE PREVIOUS POSTPhill sorry about this The Hard drives are not as described above they are in fact.Drive 1: a Seagate Barracuda 320 GB 7200rpmDrive 2: a Western Digital Caviar SE 16... Go to the full post »


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#166
dmccoy

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It is really up to you and how much space you think you are going to need. I believe your WD drive had some bad blocks so it has to be repaired first before installing. If you want we can try the Seagate drive to install Windows and get it up and running. Then if you decided to buy a new drive it can be cloned over to the new drive easily. Let me know.


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#167
Jb852

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No problems , lets see what happens with the Seagate, its currently SATA-0

jim


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#168
dmccoy

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Ok sounds good. Please disconnect the other drive. Boot with the Windows 10 USB and let me know when you are at the Install to disk screen.


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#169
Jb852

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will do


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#170
Jb852

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Ok,
Done, but not at install to disk screen: have this

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#171
dmccoy

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We need to select only your USB drive to boot to. when your computer starts hit F12 key to bring up boot menu and select the USB drive to boot to


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#172
Jb852

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I can do that from here via f2, your talking about changing the boot order, yes?

jim


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#173
dmccoy

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Provide a new screenshot of the following as well as the boot menu option. I believe your Sata ports may not be enabled.

 

http://www.geekstogo...ot-boot/page-11


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#174
Jb852

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ok will do 

might need help


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#175
dmccoy

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Once at that screen go thru each of the SATA ports 0-4 and only enable SATA 0. That is the SATA port you connected the Seagate drive to, correct?


Edited by dmccoy, 22 January 2018 - 01:04 PM.

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#176
Jb852

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Boot sequence

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#177
dmccoy

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perform the last steps I sent and then check this menu again and see if your drive shows under SATA 0.


Edited by dmccoy, 22 January 2018 - 01:05 PM.

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#178
Jb852

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OK hang with me,

I was just going back to the screen you wanted and the PC has gone to the windows setup screen, 

What do you want to do?


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#179
Jb852

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Sorry foe the interruption, a visitor has arrive unexpectedly, I may be a short while

 

sincere apologies

jim


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#180
dmccoy

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Yes, exit setup and Please go back to the bios for now and perform those steps first


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