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Dell XPS 420 will not boot


Best Answer phillpower2 , 15 January 2018 - 12:41 PM

ERROR IN THE PREVIOUS POSTPhill sorry about this The Hard drives are not as described above they are in fact.Drive 1: a Seagate Barracuda 320 GB 7200rpmDrive 2: a Western Digital Caviar SE 16... Go to the full post »


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#181
dmccoy

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Yes, exit setup and Please go back to the bios for now and perform those steps first


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#182
Jb852

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right, sorry for the interruption, not someone i could just tell to go away

going back to bios via f2 to change boot order


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#183
phillpower2

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You will have to excuse me for a while, Windows 10 update has stuffed up my notebook so will be busy sorting that for a while  :(


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#184
Jb852

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I boot sequence

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#185
dmccoy

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Ok, but please perform the following steps first. This under the Drives menu

 

Once at that screen go thru each of the SATA ports 0-4 and only enable SATA 0. That is the SATA port you connected the Seagate drive to, correct?


Edited by dmccoy, 22 January 2018 - 01:43 PM.

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#186
Jb852

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Ok, no matter how I try Ctrl-I will not get me back to the screen you want, the closest I can get is this:

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#187
dmccoy

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No ctrl i, choose system setup


Edited by dmccoy, 22 January 2018 - 01:48 PM.

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#188
dmccoy

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We are trying to get back to this screen to Enable and Disable the SATA ports. Again we only want SATA 0 enabled.

 

http://www.geekstogo...1516645266.jpeg


Edited by dmccoy, 22 January 2018 - 01:50 PM.

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#189
Jb852

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will do, I apologise if this is frustrating for you, believe me it is for me I only relearned to speak 9 months ago, it takes me a while to process information, again my sincere apologies.

 

Its gone back to the screen where the boot sequence is, want a photo?

jim 


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#190
Jb852

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will do, I apologise if this is frustrating for you, believe me it is for me I only relearned to speak 9 months ago, it takes me a while to process information, again my sincere apologies.

 

Its gone back to the screen where the boot sequence is, want a photo?

jim 


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#191
dmccoy

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I understand. Did you only Enable SATA 0? Yes, please provide a picuture


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#192
Jb852

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Ok
SATA 0 Off
SATA 1 ON
SATA 2 ON
SATA 3 ON
SATA 4 Off

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#193
dmccoy

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You must of misunderstood

 

We need it set as follows:

SATA 0 ON
SATA 1 Off
SATA 2 Off
SATA 3 Off
SATA 4 Off

 

Then provide a picture of the Boot menu screen. You said you connected the hard drive to SATA 0 correct?


Edited by dmccoy, 22 January 2018 - 02:03 PM.

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#194
Jb852

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No, this is as the screen appeared as I scrolled through, will reset all now as per list and then confirm with you.
Jim
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#195
dmccoy

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Ok yes please change as I listed.


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