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Dell XPS 420 will not boot


Best Answer phillpower2 , 15 January 2018 - 12:41 PM

ERROR IN THE PREVIOUS POSTPhill sorry about this The Hard drives are not as described above they are in fact.Drive 1: a Seagate Barracuda 320 GB 7200rpmDrive 2: a Western Digital Caviar SE 16... Go to the full post »


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#226
dmccoy

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Sorry, I forgot. I think you mentioned you did the free Win 10 upgrade is that correct?


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#227
dmccoy

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If your computer came with any of the following then select Windows 10 Pro 64bit

 

  • Windows 7 Professional (Pro)
  • Windows 7 Ultimate
  • Windows 8.1 Professional (Pro)
  • Windows 8.1 Professional for Education (Students/Pro)

Edited by dmccoy, 22 January 2018 - 04:21 PM.

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#228
Jb852

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my dell came with windows VISTA HOME PREMIUM 32BIT

 

It has been progressively upgraded through vista 32 bit to windows 7 and finally to windows 10 pro, which it ran very well for a number of months until we had a power failure in the house and that resulted in our current position, the last upgrade to W10 PRO was done on 24 july 2017.

after the power failure it would not pass the dell boot screen.

AAL OF MY UPGRADES WERE PURCHASED FROM THE MICROSOFT WEBSITE

jim


Edited by Jb852, 22 January 2018 - 04:28 PM.

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#229
dmccoy

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Okay then select Win 10 pro 32 bit


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#230
Jb852

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There was no win 10 pro 32 bit,  only win 10 pro x86 which i selected im now at the screen in #224

 

jim 


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#231
dmccoy

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Ok, thats fine. Select Custom install


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#232
Jb852

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will do,

as a by the by on each OS upgrade i ran the MS compatibility system before buying, selecting custom now 


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#233
Jb852

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Through to next screen

Attached Thumbnails

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#234
dmccoy

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Select the first option Drive 0 unallocated drive 298GB


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#235
Jb852

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will do 

proceeding NEXT - DONE

installing WINDOWS

 Did you notice it called it drive 0 even though its in SATA port 1 ?


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#236
dmccoy

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Completely different. That's great. Are you sure you didn't use the Seagate drive though, it only showed 298GB?


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#237
Jb852

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installing updates the pc is connected to the internet


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#238
Jb852

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System rebooting
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#239
Jb852

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Positive the Seagate is no longer in the PC, just to make sure
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#240
dmccoy

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Okay sounds like it is installing. Let me know when it is complete.


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