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Dell XPS 420 will not boot

Started by Jb852 , Nov 17 2017 11:19 AM

Best Answer phillpower2 , 15 January 2018 - 12:41 PM

ERROR IN THE PREVIOUS POSTPhill sorry about this The Hard drives are not as described above they are in fact.Drive 1: a Seagate Barracuda 320 GB 7200rpmDrive 2: a Western Digital Caviar SE 16... Go to the full post »

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#241
dmccoy

Posted 22 January 2018 - 04:47 PM

GeekU Junior

GeekU Junior
1,295 posts

That is strange. Do you know what size the WD drive is for sure?

#242
Jb852

Posted 22 January 2018 - 04:47 PM

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214 posts

Ok back at the setup screen : see attached

Attached Thumbnails

#243
dmccoy

Posted 22 January 2018 - 04:49 PM

GeekU Junior

GeekU Junior
1,295 posts

You need to remove your USB drive, then it should boot into Windows

#244
Jb852

Posted 22 January 2018 - 04:50 PM

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not absolutely certain but at least 320 GB both drives should total 1TB

jim

#245
dmccoy

Posted 22 January 2018 - 04:52 PM

GeekU Junior

GeekU Junior
1,295 posts

Okay if 320GB then okay. 1TB would be two 500GB drives.

#246
Jb852

Posted 22 January 2018 - 04:53 PM

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not absolutely certain but at least 320 GB both drives should total 1TB its a WD caviar SE16 , When i looked for phil i could not see any other indications as to size i could try to slide the disk out if you want its only held in by two plastic nip clips

jim

#247
dmccoy

Posted 22 January 2018 - 04:55 PM

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GeekU Junior
1,295 posts

Let's get Windows up and running first. Did it boot into Windows now?

#248
Jb852

Posted 22 January 2018 - 04:55 PM

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the only certainty is the seagate is 320Gb, removing USB disk

#249
Jb852

Posted 22 January 2018 - 04:56 PM

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No still at Setup screen waiting for me to hit next
USB drive is out
Is it worth thinking about running set up again and using the product key?

Edited by Jb852, 22 January 2018 - 04:57 PM.

#250
dmccoy

Posted 22 January 2018 - 04:57 PM

GeekU Junior

GeekU Junior
1,295 posts

Even after removing USB drive?

#251
Jb852

Posted 22 January 2018 - 04:58 PM

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214 posts

Yes

#252
Jb852

Posted 22 January 2018 - 05:01 PM

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214 posts

Will do

#253
dmccoy

Posted 22 January 2018 - 05:01 PM

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GeekU Junior
1,295 posts

That doesn't make any sense. If you are absolutely sure the USB and no Win 10 CD is installed the go ahead and go through it again and see what happens.