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Dell XPS 420 will not boot


Best Answer phillpower2 , 15 January 2018 - 12:41 PM

ERROR IN THE PREVIOUS POSTPhill sorry about this The Hard drives are not as described above they are in fact.Drive 1: a Seagate Barracuda 320 GB 7200rpmDrive 2: a Western Digital Caviar SE 16... Go to the full post »


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#286
dmccoy

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type the following commands and press enter after each.

 

diskpart

list disk (provide a picture at this step)


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#287
Jb852

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As requested, USB drive is still in.

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#288
Jb852

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you may have guessed but the problem with the mouse has resolved itself


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#289
dmccoy

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Okay that looks good it is seeing the 298GB drive. For good measure perform the following steps and let me know if any errors along the process.

 

select disk 0 (zero)

clean all

convert mbr
create partition primary
format quick fs=ntfs
assign
exit 

Edited by dmccoy, 23 January 2018 - 11:55 AM.

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#290
Jb852

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will do


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#291
Jb852

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no response after : clean all  


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#292
dmccoy

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keep going


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#293
Jb852

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can not enter commands nothing appearing on screen  and the DISKPART> prompt has disappeared, photo?


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#294
dmccoy

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What the heck. Can you get back into command prompt by starting over? yes pic


Edited by dmccoy, 23 January 2018 - 12:07 PM.

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#295
Jb852

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Dont know, I can do a power of reboot ?


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#296
Jb852

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belay that, closed window, now back at cmmd prompt window

 

prompt is :X:\Sources>

forgive that stupid emoticon no idea how it got there


Edited by Jb852, 23 January 2018 - 12:11 PM.

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#297
dmccoy

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Do you know what caused the window to close?

 

Please try the commands again and let me know if they proceed

 

select disk 0 (zero)

clean

convert mbr
create partition primary
format quick fs=ntfs
assign
exit 

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#298
Jb852

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yes , me i hit the white X in the red square top right of the window, the window close button

 starting again


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#299
Jb852

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Photo, how do I proceed

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#300
dmccoy

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start at convert mbr again it looks like maybe you entered it to quickly if it fails disregard that step and move to next ones


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