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Dell XPS 420 will not boot


Best Answer phillpower2 , 15 January 2018 - 12:41 PM

ERROR IN THE PREVIOUS POSTPhill sorry about this The Hard drives are not as described above they are in fact.Drive 1: a Seagate Barracuda 320 GB 7200rpmDrive 2: a Western Digital Caviar SE 16... Go to the full post »


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#331
Jb852

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Good evening gentlemen, I hope that you are both well,

 

Phill sorry to hear about your PC problems, but in a way its comforting to know that this stuff can happen and not just to the uninitiated.

 

Darrin, Hope that you have recovered from the other day, if at any time you want to pack this in, just say so. 

 

OK so the Hirens USB seems to have gone OK, and this was before i had seen the video, it did take a lot longer than I had expected, but after viewing the video it was only a minute or so

longer than the demonstration .

So I believe the Husb is ready

The state of play with the system is:

 

Power On

 

W10 USB IN 

 

System booted to DOS page command prompt: DISKPART>


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#332
dmccoy

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Okay, please turn off your computer. Remove the Win 10 USB and or Disk. Install the Hirens USB into one of your USB ports. Make sure it is set to boot to USB drive first and see if it will boot into Hirens menu.


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#333
Jb852

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Hi, and good evening, change of username?

photo on way


Edited by Jb852, 25 January 2018 - 01:30 PM.

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#334
dmccoy

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Hi Jim Same name?


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#335
Jb852

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For info, how are you?

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#336
dmccoy

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Great. Select MiniXP option


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#337
Jb852

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there is, not shown on the photo, the word boot: with a flashing cursor, i take it that is where i type the command?


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#338
dmccoy

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use your up/down buttons to move to highligh the first option (miniXP) and press enter 


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#339
Jb852

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No effect, thats why I asked, can type though


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#340
dmccoy

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No, so your arrow keys don't move to the options?


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#341
Jb852

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that is correct,


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#342
dmccoy

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That is strange. You are on the first screen that you sent me, correct?


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#343
Jb852

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yes, have done nothing other than try the up and down arrows and when that did not work checked that i could at least type in a command but of course did not hit the enter key


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#344
dmccoy

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Please send me a pic of the screen you have up


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#345
Jb852

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As requested,

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