keyboard and mouse not working on bios and windows
Posted 03 December 2017 - 04:31 AM
Posted 03 December 2017 - 02:03 PM
Not familiar with your type of computer but with UEFI BIOS you may need to disable secure boot to be able to boot from a USB device, below is an example "how to"
Posted 03 December 2017 - 06:14 PM
This is the situation, After changing a few settings including disabling secure boot, i saved changes and exit bios, the laptop restarted..It boots up okay as it should but when it reaches the login screen. i cant even type my password since the keyboard doesnt work, i cant even use the mouse pad or any external mouse. the only button that works on the keyboard is the power button. i need a way to reset my BIOS setting to default as i think it should solve the problem.
Posted 05 December 2017 - 01:42 PM
Not finding anything at all regarding restoring the factory defaults or any CMOS battery, it is as if the makers intend the device to be disposable as in when the internal battery dies you throw the whole thing in the trash, their customer support while we are at it is garbage
From threads that I have read online I suspect that even if you are able to install 64-bit Windows 10 the mouse pad and the external mouse will still not work, the internet is full of users with the same problem but no one has come up with a solution to the problem as of yet.
One quick check that you could do is to hard shutdown Windows a few times at the password screen to see if it gets you into the Windows (RE) Recovery Environment, let us know if it does.
Posted 09 December 2017 - 05:56 PM
Posted 10 December 2017 - 07:53 AM
Were the track pad and keyboard working before you tried installing 64-bit Windows.
From where did you download the 64-bit Windows.
What program did you use to make the OS on the USB device that you have be bootable.
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