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cyberpowerpc fan trouble (RESOLVED)

fan trouble cyberpowerpc

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#1
Dbz2004

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I've been having this problem for about a week now. Whenever I turn on my computer it would be fine until I would open up a program or a file and then my fan would make a horrible grinding noise and turn red. This is the first time that it has done this since I got it from my friend (she had it for about 2 years before I got it 2 months ago).

 

Can anyone help me or give advice? I cleaned it out with canned air last month and tonight and it is still making the noise and turning red.

 

Attached is the fan in question.

 

Thanks!


Edited by Dbz2004, 10 January 2018 - 11:05 PM.

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#2
RKinner

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I don't see an attachment.

  Attaching is a multi step process.

First click on More Reply Options
Then scroll down to where you see
Choose File and click on it.  Point it at the file and hit Open.
Now click on Attach this file.

 

Sounds like the fan is failing and needs to be replaced but

 

Monitor your temps with Speedfan:


http://www.filehippo...nload_speedfan/

Download, save and Install it (Win 7+ or Vista right click and Run As Admin.) then run it (Win 7+ or Vista right click and Run As Admin.).

It will tell you your temps.  A desktop should be under 50 C.

 

Get Process Explorer

http://live.sysinter...com/procexp.exe
Save it to your desktop then run it (Vista or Win7+ - right click and Run As Administrator).  

View, Select Column, check Verified Signer, OK
Options, Verify Image Signatures


Click twice on the CPU column header  to sort things by CPU usage with the big hitters at the top.  

Wait a full minute then:

File, Save As, Save.  Note the file name.   Open the file  on your desktop and copy and paste the text to a reply.
 

 




 


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#3
Kemasa

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Most likely you will need to replace the fan, but check to make sure that nothing is getting into the fan blades.


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#4
Dbz2004

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Not sure why the attachment didn't attach. I uploaded the image onto imgur:

https://i.imgur.com/DY76LWf.jpg

 

It seems that the fan is running faster than it has in the past so that's why it is making the noise. Also i found out that the fan has red LED lights so it is supposed to be that color.

 

I am currently running a virus scan and will post the results when they are done
~~

9GizOsF.png

 

Process CPU Private Bytes Working Set PID Description Company Name
System Idle Process 65.54 0 K 4 K 0
System 8.24 132 K 1,896 K 4
 Interrupts 1.21 0 K 0 K n/a Hardware Interrupts and DPCs
 smss.exe 480 K 1,004 K 420
 Memory Compression 0.11 180 K 38,744 K 2544
csrss.exe < 0.01 1,596 K 3,728 K 600
wininit.exe 1,212 K 4,172 K 684
 services.exe 4,148 K 7,572 K 812
  svchost.exe < 0.01 8,444 K 20,668 K 904 Host Process for Windows Services Microsoft Corporation
   WmiPrvSE.exe 8,924 K 17,280 K 3796
   RuntimeBroker.exe 22,492 K 55,268 K 4072 Runtime Broker Microsoft Corporation
   ShellExperienceHost.exe 34,132 K 57,488 K 5268 Windows Shell Experience Host Microsoft Corporation
   Microsoft.StickyNotes.exe < 0.01 51,520 K 84,040 K 5424 Microsoft.StickyNotes Microsoft Corporation
   SearchUI.exe Suspended 55,856 K 54,308 K 5664 Search and Cortana application Microsoft Corporation
   backgroundTaskHost.exe Suspended 24,792 K 31,036 K 6276 Background Task Host Microsoft Corporation
   smartscreen.exe 13,132 K 24,708 K 6404 SmartScreen Microsoft Corporation
   SettingSyncHost.exe < 0.01 12,500 K 23,052 K 8096 Host Process for Setting Synchronization Microsoft Corporation
   InstallAgent.exe 2,848 K 13,240 K 5364 InstallAgent Microsoft Corporation
   TiWorker.exe 6,420 K 12,328 K 7832
   WmiPrvSE.exe 2,636 K 9,140 K 5744
   backgroundTaskHost.exe 17,036 K 32,288 K 1160 Background Task Host Microsoft Corporation
  svchost.exe < 0.01 4,788 K 9,748 K 960 Host Process for Windows Services Microsoft Corporation
  svchost.exe 44,160 K 73,932 K 560 Host Process for Windows Services Microsoft Corporation
   sihost.exe 5,208 K 20,360 K 1104 Shell Infrastructure Host Microsoft Corporation
   taskhostw.exe 7,136 K 16,132 K 4596 Host Process for Windows Tasks Microsoft Corporation
   wermgr.exe 0.01 2,888 K 4,084 K 6252
   overseer.exe 2,168 K 528 K 7360
   GoogleUpdate.exe 2,512 K 848 K 5284 Google Installer Google Inc.
   CompatTelRunner.exe 1,204 K 360 K 6068
    conhost.exe 0.01 1,640 K 700 K 6572
    CompatTelRunner.exe 0.32 25,376 K 13,448 K 5308
   nvnodejslauncher.exe 0.16 3,696 K 1,088 K 7960 NVIDIA nodejs launcher NVIDIA Corporation
    NVIDIA Web Helper.exe 15,612 K 13,508 K 6048 NVIDIA Web Helper Service Node.js
     conhost.exe 1,560 K 1,512 K 7932 Console Window Host Microsoft Corporation
   AvEmUpdate.exe 2,952 K 7,260 K 6440
  svchost.exe 0.15 68,080 K 78,880 K 612 Host Process for Windows Services Microsoft Corporation
   dasHost.exe 1,960 K 4,648 K 2616
   CompatTelRunner.exe 1,112 K 4,840 K 9516
    conhost.exe 0.01 1,584 K 6,108 K 9524
  svchost.exe < 0.01 18,324 K 26,916 K 1056 Host Process for Windows Services Microsoft Corporation
  NVDisplay.Container.exe 4,360 K 11,308 K 1092 NVIDIA Container NVIDIA Corporation
   NVDisplay.Container.exe < 0.01 22,164 K 19,448 K 1804
  svchost.exe 0.01 10,664 K 23,292 K 1204 Host Process for Windows Services Microsoft Corporation
  svchost.exe 0.01 16,280 K 21,608 K 1220 Host Process for Windows Services Microsoft Corporation
  svchost.exe 7,452 K 16,932 K 1340 Host Process for Windows Services Microsoft Corporation
  svchost.exe 2,532 K 8,964 K 1412 Host Process for Windows Services Microsoft Corporation
   audiodg.exe 8,768 K 10,864 K 8744
  WTabletServiceCon.exe 1,500 K 6,300 K 1440 Tablet Service Wacom Technology, Corp.
   Pen_TabletUser.exe 1,800 K 7,324 K 5016 Tablet user module for consumer driver Wacom Technology, Corp.
   WacomHost.exe 2,096 K 10,792 K 1744
    Pen_Tablet.exe 11,736 K 22,880 K 2836
   Pen_TouchUser.exe 3,960 K 13,240 K 3744
  svchost.exe 3,328 K 10,592 K 1520 Host Process for Windows Services Microsoft Corporation
  svchost.exe 4,080 K 10,664 K 1708 Host Process for Windows Services Microsoft Corporation
  AvastSvc.exe 5.12 110,848 K 68,060 K 1724 Avast Service AVAST Software
  spoolsv.exe 5,984 K 15,312 K 1916 Spooler SubSystem App Microsoft Corporation
  svchost.exe < 0.01 7,772 K 24,160 K 2096 Host Process for Windows Services Microsoft Corporation
  nvcontainer.exe 0.03 8,568 K 17,216 K 2172 NVIDIA Container NVIDIA Corporation
   nvcontainer.exe 0.01 19,764 K 36,640 K 4636 NVIDIA Container NVIDIA Corporation
  NvTelemetryContainer.exe < 0.01 5,432 K 11,788 K 2180 NVIDIA Container NVIDIA Corporation
  svchost.exe 7,204 K 19,424 K 2288 Host Process for Windows Services Microsoft Corporation
  svchost.exe 1,708 K 6,240 K 2940 Host Process for Windows Services Microsoft Corporation
  aswidsagenta.exe 0.22 16,880 K 26,480 K 3568 Avast Behavior Shield AVAST Software
  svchost.exe 7,128 K 12,476 K 2856 Host Process for Windows Services Microsoft Corporation
  svchost.exe 9,860 K 32,768 K 1448 Host Process for Windows Services Microsoft Corporation
  SearchIndexer.exe 0.05 27,440 K 22,060 K 6040 Microsoft Windows Search Indexer Microsoft Corporation
   SearchProtocolHost.exe 2,324 K 8,544 K 9132
   SearchFilterHost.exe 1,520 K 6,148 K 9172
  svchost.exe 10,816 K 28,312 K 6520 Host Process for Windows Services Microsoft Corporation
  TrustedInstaller.exe < 0.01 2,700 K 7,384 K 7920 Windows Modules Installer Microsoft Corporation
  wmpnetwk.exe 6,752 K 22,340 K 6864 Windows Media Player Network Sharing Service Microsoft Corporation
  sppsvc.exe 3,084 K 12,916 K 8940 Microsoft Software Protection Platform Service Microsoft Corporation
 lsass.exe 6,308 K 14,864 K 828 Local Security Authority Process Microsoft Corporation
csrss.exe 0.31 2,100 K 3,860 K 692
winlogon.exe 2,268 K 8,268 K 756
 dwm.exe 1.09 37,012 K 37,620 K 432
 fontdrvhost.exe 832 K 3,000 K 8148
explorer.exe 0.06 58,260 K 92,968 K 3504 Windows Explorer Microsoft Corporation
 chrome.exe 0.48 142,628 K 205,512 K 6812 Google Chrome Google Inc.
  chrome.exe 2,540 K 9,176 K 6824 Google Chrome Google Inc.
  chrome.exe 2,500 K 9,552 K 6912 Google Chrome Google Inc.
  chrome.exe 0.20 156,692 K 182,564 K 7040 Google Chrome Google Inc.
  chrome.exe 25,788 K 69,896 K 1272 Google Chrome Google Inc.
  chrome.exe 30,580 K 71,704 K 1544 Google Chrome Google Inc.
  chrome.exe 45,456 K 88,108 K 2780 Google Chrome Google Inc.
  chrome.exe 82,264 K 122,684 K 352 Google Chrome Google Inc.
  chrome.exe 41,356 K 81,844 K 6332 Google Chrome Google Inc.
  chrome.exe 0.83 89,548 K 135,344 K 2588 Google Chrome Google Inc.
  procexp.exe 3,496 K 10,372 K 8996 Sysinternals Process Explorer Sysinternals - www.sysinternals.com
   procexp64.exe 2.14 21,708 K 52,804 K 9036 Sysinternals Process Explorer Sysinternals - www.sysinternals.com
 EvernoteClipper.exe < 0.01 3,280 K 9,028 K 276 Evernote Clipper Evernote Corp., 305 Walnut Street, Redwood City, CA 94063
 AvastUI.exe 2.70 24,360 K 75,968 K 7404 Avast Antivirus AVAST Software
  AvastUI.exe 10.95 94,496 K 146,100 K 8112 Avast Antivirus AVAST Software
AAM Updates Notifier.exe < 0.01 4,316 K 5,384 K 8124 AAM Updates Notifier Application Adobe Systems Incorporated
 
 

 


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#5
Dbz2004

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the fan in the picture i mention above hasn't kicked on yet and doesn't until i open up the case and nudge it to mode and that's when it starts to go into overdrive. Should I be worried about it?

 

EDIT: virus scan came back clean


Edited by Dbz2004, 07 January 2018 - 08:04 PM.

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#6
RKinner

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Any fan that only starts running when you move it manually is defective and should be replaced.  So yes. 

 

Your Process Explorer log is hard to read since  you didn't click on the CPU column header but it appears that Avast is using too much CPU right now.

 

AvastUI.exe 2.70 24,360 K 75,968 K 7404 Avast Antivirus AVAST Software

  AvastUI.exe 10.95 94,496 K 146,100 K 8112 Avast Antivirus AVAST Software
Perhaps reinstalling Avast will help.
also
 
System 8.24 132 K 1,896 K 4
is very high.  Usually it's less than 1%  Perhaps it's because of Avast.

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#7
Dbz2004

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it is prompting me to update it so maybe that's why it is using so much CPU. also sorry about the cluster-fudge. if you want i can do it again properly. i just need to turn on the PC again.

 

so i do need to replace it? will that fix the overturning problem with it, too? how much will a new fan cost me?


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#8
RKinner

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About $8 on Amazon

Generic 120 mm 4.72 x 4.72 Inches Case Fan with 3-Pin Connector, Black (12025-BULK)

 

Cheaper available on Ebay but they come from China so you will have to wait a few weeks to get them.

 

That should help with the cooling.  Can't say if it will fix all problems but it's a good start.


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#9
RKinner

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Also update Avast and then redo the Process Explorer log


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#10
Dbz2004

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alright, i will do that and report back.

 

do you think BestBuy will have them? I have one that is about 5 minutes away from my apartment


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#11
Dbz2004

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Process CPU Private Bytes Working Set PID Description Company Name
AvastUI.exe 32,152 K 57,356 K 8796 Avast Antivirus AVAST Software
backgroundTaskHost.exe Suspended 7,740 K 21,568 K 3292 Background Task Host Microsoft Corporation
backgroundTaskHost.exe Suspended 18,272 K 43,448 K 3996 Background Task Host Microsoft Corporation
backgroundTaskHost.exe Suspended 27,300 K 33,552 K 4876 Background Task Host Microsoft Corporation
conhost.exe 1,548 K 4,084 K 3244 Console Window Host Microsoft Corporation
csrss.exe 1,532 K 4,508 K 592
dasHost.exe 2,876 K 9,316 K 2444
fontdrvhost.exe 832 K 3,380 K 6148
lsass.exe 5,856 K 15,844 K 824 Local Security Authority Process Microsoft Corporation
Memory Compression 0 K 8 K 2664
Microsoft.StickyNotes.exe 52,612 K 88,136 K 5516 Microsoft.StickyNotes Microsoft Corporation
NVDisplay.Container.exe 4,368 K 13,120 K 1132 NVIDIA Container NVIDIA Corporation
NvTelemetryContainer.exe 6,340 K 14,728 K 2368 NVIDIA Container NVIDIA Corporation
Pen_Tablet.exe 11,356 K 23,444 K 3580
Pen_TabletUser.exe 1,584 K 7,592 K 4076 Tablet user module for consumer driver Wacom Technology, Corp.
Pen_TouchUser.exe 4,164 K 13,376 K 3744
procexp.exe 3,412 K 10,572 K 1912 Sysinternals Process Explorer Sysinternals - www.sysinternals.com
RuntimeBroker.exe 26,652 K 48,776 K 4620 Runtime Broker Microsoft Corporation
SearchFilterHost.exe 1,216 K 6,092 K 2404
SearchProtocolHost.exe 2,192 K 7,276 K 884
SearchUI.exe Suspended 50,136 K 86,768 K 5772 Search and Cortana application Microsoft Corporation
SettingSyncHost.exe 5,848 K 11,440 K 6204 Host Process for Setting Synchronization Microsoft Corporation
ShellExperienceHost.exe 34,732 K 60,000 K 1340 Windows Shell Experience Host Microsoft Corporation
sihost.exe 4,704 K 19,440 K 3964 Shell Infrastructure Host Microsoft Corporation
smartscreen.exe 8,400 K 14,756 K 6344 SmartScreen Microsoft Corporation
smss.exe 500 K 1,248 K 408
spoolsv.exe 6,144 K 16,052 K 1968 Spooler SubSystem App Microsoft Corporation
svchost.exe 1,700 K 7,000 K 2820 Host Process for Windows Services Microsoft Corporation
svchost.exe 3,240 K 11,524 K 1616 Host Process for Windows Services Microsoft Corporation
svchost.exe 4,064 K 13,092 K 1852 Host Process for Windows Services Microsoft Corporation
svchost.exe 2,176 K 8,240 K 1468 Host Process for Windows Services Microsoft Corporation
svchost.exe 6,688 K 16,556 K 1404 Host Process for Windows Services Microsoft Corporation
svchost.exe 7,368 K 13,984 K 2876 Host Process for Windows Services Microsoft Corporation
svchost.exe 10,252 K 23,396 K 2424 Host Process for Windows Services Microsoft Corporation
svchost.exe 4,168 K 9,776 K 952 Host Process for Windows Services Microsoft Corporation
svchost.exe 15,316 K 24,172 K 1280 Host Process for Windows Services Microsoft Corporation
svchost.exe 8,116 K 21,604 K 908 Host Process for Windows Services Microsoft Corporation
taskhostw.exe 6,812 K 19,464 K 3904 Host Process for Windows Tasks Microsoft Corporation
WacomHost.exe 1,912 K 11,412 K 876
wininit.exe 1,232 K 5,320 K 680
winlogon.exe 2,244 K 9,732 K 728
WmiPrvSE.exe 2,456 K 8,944 K 5884
wmpnetwk.exe 6,816 K 23,656 K 6784 Windows Media Player Network Sharing Service Microsoft Corporation
WTabletServiceCon.exe 1,488 K 6,980 K 1524 Tablet Service Wacom Technology, Corp.
svchost.exe < 0.01 34,884 K 63,980 K 600 Host Process for Windows Services Microsoft Corporation
svchost.exe < 0.01 8,464 K 29,448 K 3232 Host Process for Windows Services Microsoft Corporation
svchost.exe < 0.01 7,372 K 24,232 K 2300 Host Process for Windows Services Microsoft Corporation
NVDisplay.Container.exe < 0.01 22,752 K 23,916 K 1308
services.exe < 0.01 4,372 K 8,472 K 808
aswidsagenta.exe < 0.01 15,288 K 31,708 K 3948 Avast Behavior Shield AVAST Software
WmiPrvSE.exe < 0.01 6,040 K 13,104 K 3308
svchost.exe < 0.01 6,372 K 17,896 K 5984 Host Process for Windows Services Microsoft Corporation
SearchIndexer.exe < 0.01 25,236 K 24,040 K 4844 Microsoft Windows Search Indexer Microsoft Corporation
EvernoteClipper.exe < 0.01 3,280 K 9,412 K 6656 Evernote Clipper Evernote Corp., 305 Walnut Street, Redwood City, CA 94063
svchost.exe < 0.01 9,380 K 24,192 K 1220 Host Process for Windows Services Microsoft Corporation
svchost.exe < 0.01 57,152 K 70,776 K 796 Host Process for Windows Services Microsoft Corporation
AvastUI.exe 0.01 24,212 K 66,016 K 6832 Avast Antivirus AVAST Software
nvcontainer.exe 0.01 16,836 K 30,348 K 3956 NVIDIA Container NVIDIA Corporation
NVIDIA Web Helper.exe 0.02 30,092 K 38,972 K 5616 NVIDIA Web Helper Service Node.js
svchost.exe 0.02 17,356 K 28,432 K 804 Host Process for Windows Services Microsoft Corporation
nvcontainer.exe 0.02 8,416 K 22,116 K 2472 NVIDIA Container NVIDIA Corporation
explorer.exe 0.03 66,316 K 108,156 K 3008 Windows Explorer Microsoft Corporation
csrss.exe 0.07 2,000 K 4,884 K 688
dwm.exe 0.13 34,472 K 40,048 K 352
System 0.21 132 K 3,208 K 4
Interrupts 0.34 0 K 0 K n/a Hardware Interrupts and DPCs
AvastSvc.exe 0.48 76,784 K 54,304 K 1888 Avast Service AVAST Software
procexp64.exe 1.24 21,484 K 53,308 K 1932 Sysinternals Process Explorer Sysinternals - www.sysinternals.com
System Idle Process 97.41 0 K 4 K 0

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#12
RKinner

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Process Explorer looks good now.

 

Best Buy website doesn't show any in stock at my Best Buy (except for one for $56).   Check Walmart.  They may have one.  There are some 120 MM Case fans on their website with 2 day delivery.  Do you need the 3 or 4 pin connector? 

 

The picture looks like a generic fan.  What make and model number is the PC?


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#13
Dbz2004

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I have no idea tbh. Below is my system info

 

UwxrMTa.png


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#14
RKinner

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Probably 3 wire 3 pin from the part number of the fan.  Pretty generic fan. Most computer places should have something that would work.   Where are you located?


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#15
Dbz2004

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Yuma, Arizona


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