[EmmaE]

Phillpower2, I apologize for the delay.  I haven't been able to continue the troubleshooting at this time.  Remember, I have my mom I have to put first.  If there's a delay in me getting back to you, it's because of this.  If you have to close out the thread, I understand.  I hope you don't.  I really need this resolved, but I have to have the time.  I will do my best to get to this sometime this week.  Thanks again.  :-)

[Advertisements]

No worries, was just checking back with you.

 

We don`t normally close tech related threads so not an issue with how long it takes, sad fact is we get so many people that abandon their threads I like to know if and when they have done for future reference.

[phillpower2]

No worries, was just checking back with you.

 

We don`t normally close tech related threads so not an issue with how long it takes, sad fact is we get so many people that abandon their threads I like to know if and when they have done for future reference.

[Oly]

Thanks.  I had the same issue with my 500GB HHD.  I ran the link and had a category on the cleanup menu called " system queried windows error reporting for error reporting and solution checking" that showed it had 179GB in the files.  I deleted this file and my free space went from 81 to 104 GB and then ran defrag and went up to 112GB of free space (25%).  Much faster now.  Also going to add a second hard drive.    

[Oly]

question--I have a dell 560 computer that has a 500GB 7200 rpm HHD.  The western digital 2T come with 5400 rpm.  Can I install the different RPM or do I need to go with the 1T that comes with 7200rpm?

Thanks

[EmmaE]

phillpower2, again, so sorry for the delay in my response. I ran the minitoolbox you advised. I've copied and pasted the results. I look forward to hearing from you. Thanks again. :-)

EmmaE

MiniToolBox by Farbar Version: 17-06-2016
Ran by _ (administrator) on 19-02-2018 at 19:14:44
Running from "C:\Users\_\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\75443XWD"
Microsoft Windows 7 Home Premium Service Pack 1 (X86)
Model: Satellite A665 Manufacturer: TOSHIBA
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.
========================= Hosts content: =================================
========================= IP Configuration: ================================

Intel® Centrino® Advanced-N 6250 AGN = Wireless Network Connection 2 (Connected)
Intel® Centrino® WiMAX 6250 = Local Area Connection 2 (Media disconnected)
Realtek PCIe FE Family Controller = Local Area Connection (Media disconnected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 3 (Media disconnected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 4 (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global defaultcurhoplimit=64
add route prefix=169.254.0.0/16 interface="iftype0_0" nexthop=192.168.1.64 metric=1 publish=Yes
set interface interface="Local Area Connection 2" forwarding=disabled advertise=disabled mtu=1500 metric=0 siteprefixlength=0 nud=disabled routerdiscovery=disabled managedaddress=disabled otherstateful=disabled weakhostsend=disabled weakhostreceive=disabled ignoredefaultroutes=disabled advertisedrouterlifetime=0 advertisedefaultroute=disabled currenthoplimit=0 forcearpndwolpattern=disabled enabledirectedmacwolpattern=disabled
set interface interface="Local Area Connection" forwarding=disabled advertise=disabled mtu=1500 metric=0 siteprefixlength=0 nud=disabled routerdiscovery=disabled managedaddress=disabled otherstateful=disabled weakhostsend=disabled weakhostreceive=disabled ignoredefaultroutes=disabled advertisedrouterlifetime=0 advertisedefaultroute=disabled currenthoplimit=0 forcearpndwolpattern=disabled enabledirectedmacwolpattern=disabled
set interface interface="Wireless Network Connection 4" forwarding=disabled advertise=disabled mtu=1500 metric=0 siteprefixlength=0 nud=disabled routerdiscovery=disabled managedaddress=disabled otherstateful=disabled weakhostsend=disabled weakhostreceive=disabled ignoredefaultroutes=disabled advertisedrouterlifetime=0 advertisedefaultroute=disabled currenthoplimit=0 forcearpndwolpattern=disabled enabledirectedmacwolpattern=disabled
set interface interface="Wireless Network Connection 3" forwarding=disabled advertise=disabled mtu=1500 metric=0 siteprefixlength=0 nud=disabled routerdiscovery=disabled managedaddress=disabled otherstateful=disabled weakhostsend=disabled weakhostreceive=disabled ignoredefaultroutes=disabled advertisedrouterlifetime=0 advertisedefaultroute=disabled currenthoplimit=0 forcearpndwolpattern=disabled enabledirectedmacwolpattern=disabled
set interface interface="Loopback Pseudo-Interface 1" forwarding=disabled advertise=disabled mtu=1500 metric=0 siteprefixlength=0 nud=disabled routerdiscovery=disabled managedaddress=disabled otherstateful=disabled weakhostsend=disabled weakhostreceive=disabled ignoredefaultroutes=disabled advertisedrouterlifetime=0 advertisedefaultroute=disabled currenthoplimit=0 forcearpndwolpattern=disabled enabledirectedmacwolpattern=disabled
set interface interface="Wireless Network Connection 2" forwarding=disabled advertise=disabled mtu=1500 metric=0 siteprefixlength=0 nud=disabled routerdiscovery=disabled managedaddress=disabled otherstateful=disabled weakhostsend=disabled weakhostreceive=disabled ignoredefaultroutes=disabled advertisedrouterlifetime=0 advertisedefaultroute=disabled currenthoplimit=0 forcearpndwolpattern=disabled enabledirectedmacwolpattern=disabled
set interface interface="Wireless Network Connection" forwarding=disabled advertise=disabled mtu=1500 metric=0 siteprefixlength=0 nud=disabled routerdiscovery=disabled managedaddress=disabled otherstateful=disabled weakhostsend=disabled weakhostreceive=disabled ignoredefaultroutes=disabled advertisedrouterlifetime=0 advertisedefaultroute=disabled currenthoplimit=0 forcearpndwolpattern=disabled enabledirectedmacwolpattern=disabled


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : _-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : attlocal.net

Ethernet adapter Local Area Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel® Centrino® WiMAX 6250
Physical Address. . . . . . . . . : 64-D4-DA-1C-65-5E
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection 4:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter #2
Physical Address. . . . . . . . . : 00-23-15-AA-3B-F1
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection 3:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
Physical Address. . . . . . . . . : 00-23-15-AA-3B-F1
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection 2:

Connection-specific DNS Suffix . : attlocal.net
Description . . . . . . . . . . . : Intel® Centrino® Advanced-N 6250 AGN
Physical Address. . . . . . . . . : 00-23-15-AA-3B-F0
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2602:306:3b01:34b0::3e9(Preferred)
Lease Obtained. . . . . . . . . . : Monday, February 19, 2018 6:39:40 PM
Lease Expires . . . . . . . . . . : Wednesday, March 21, 2018 6:39:40 PM
IPv6 Address. . . . . . . . . . . : 2602:306:3b01:34b0:9c9b:683b:8658:31e8(Preferred)
Temporary IPv6 Address. . . . . . : 2602:306:3b01:34b0:a144:b8d4:58a7:5db5(Preferred)
Link-local IPv6 Address . . . . . : fe80::9c9b:683b:8658:31e8%13(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.65(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Monday, February 19, 2018 11:02:02 AM
Lease Expires . . . . . . . . . . : Tuesday, February 20, 2018 6:39:20 PM
Default Gateway . . . . . . . . . : fe80::ae5d:10ff:fe4a:79%13
192.168.1.254
DHCP Server . . . . . . . . . . . : 192.168.1.254
DHCPv6 IAID . . . . . . . . . . . : 419439381
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-14-AD-FC-84-00-14-D1-E1-80-75
DNS Servers . . . . . . . . . . . : 2602:306:3b01:34b0::1
192.168.1.254
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
Physical Address. . . . . . . . . : 1C-75-08-73-38-B1
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.launchmodem.com:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{D991BCC5-6480-4BCA-B1F8-82DBCBD483CF}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{F0C7F674-66CC-428C-8D17-56097D682257}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.attlocal.net:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : attlocal.net
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{E198EEFD-8CD6-4589-BE4A-B0E25A82AA3F}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #5
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{C84AFA81-848F-412E-9208-7F46ADF6B469}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #6
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Server: UnKnown
Address: 2602:306:3b01:34b0::1

Name: google.com
Addresses: 2607:f8b0:4000:803::200e
216.58.192.238


Pinging google.com [2607:f8b0:4009:80f::200e] with 32 bytes of data:
Reply from 2607:f8b0:4009:80f::200e: time=63ms
Reply from 2607:f8b0:4009:80f::200e: time=64ms

Ping statistics for 2607:f8b0:4009:80f::200e:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 63ms, Maximum = 64ms, Average = 63ms
Server: UnKnown
Address: 2602:306:3b01:34b0::1

Name: yahoo.com
Addresses: 2001:4998:58:2201::73
2001:4998:c:e33::53
2001:4998:44:204::100d
98.138.252.38
206.190.39.42
98.139.180.180


Pinging yahoo.com [2001:4998:58:2201::73] with 32 bytes of data:
Reply from 2001:4998:58:2201::73: time=72ms
Reply from 2001:4998:58:2201::73: time=77ms

Ping statistics for 2001:4998:58:2201::73:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 72ms, Maximum = 77ms, Average = 74ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=64
Reply from 127.0.0.1: bytes=32 time<1ms TTL=64

Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
16...64 d4 da 1c 65 5e ......Intel® Centrino® WiMAX 6250
15...00 23 15 aa 3b f1 ......Microsoft Virtual WiFi Miniport Adapter #2
14...00 23 15 aa 3b f1 ......Microsoft Virtual WiFi Miniport Adapter
13...00 23 15 aa 3b f0 ......Intel® Centrino® Advanced-N 6250 AGN
12...1c 75 08 73 38 b1 ......Realtek PCIe FE Family Controller
1...........................Software Loopback Interface 1
17...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
11...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
20...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
22...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #3
21...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #4
23...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #5
24...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #6
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.254 192.168.1.65 25
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
169.254.0.0 255.255.0.0 192.168.1.64 192.168.1.65 26
192.168.1.0 255.255.255.0 On-link 192.168.1.65 281
192.168.1.65 255.255.255.255 On-link 192.168.1.65 281
192.168.1.255 255.255.255.255 On-link 192.168.1.65 281
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.1.65 281
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.1.65 281
===========================================================================
Persistent Routes:
Network Address Netmask Gateway Address Metric
169.254.0.0 255.255.0.0 192.168.1.64 1
===========================================================================

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
13 281 ::/0 fe80::ae5d:10ff:fe4a:79
1 306 ::1/128 On-link
13 33 2602:306:3b01:34b0::/64 On-link
13 281 2602:306:3b01:34b0::3e9/128
On-link
13 281 2602:306:3b01:34b0:9c9b:683b:8658:31e8/128
On-link
13 281 2602:306:3b01:34b0:a144:b8d4:58a7:5db5/128
On-link
13 281 fe80::/64 On-link
13 281 fe80::9c9b:683b:8658:31e8/128
On-link
1 306 ff00::/8 On-link
13 281 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\system32\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\system32\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\system32\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\system32\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog5 06 C:\Windows\system32\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145648] (Microsoft Corp.)
Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145648] (Microsoft Corp.)
Catalog5 09 C:\Program Files\Bonjour\mdnsNSP.dll [122128] (Apple Inc.)
Catalog9 01 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 02 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 03 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 04 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 05 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 06 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 07 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 08 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 09 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 10 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 11 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 12 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 13 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 14 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 15 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 16 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 17 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 18 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 19 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 20 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 21 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 22 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 23 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 24 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 25 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 26 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 27 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 28 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 29 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 30 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 31 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 32 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 33 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 34 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 35 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 36 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 37 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 38 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 39 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 40 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 41 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 42 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 43 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 44 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 45 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 46 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (02/19/2018 04:52:29 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 10374

Error: (02/19/2018 04:52:29 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 10374

Error: (02/19/2018 04:52:29 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (02/19/2018 04:52:24 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 5320

Error: (02/19/2018 04:52:24 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 5320

Error: (02/19/2018 04:52:24 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (02/16/2018 05:39:49 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 4649

Error: (02/16/2018 05:39:49 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 4649

Error: (02/16/2018 05:39:49 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (02/15/2018 05:48:57 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 4612700


System errors:
=============
Error: (02/16/2018 10:58:15 AM) (Source: BROWSER) (User: )
Description: The browser service has failed to retrieve the backup list too many times on transport \Device\NetBT_Tcpip_{3A03A64F-2C34-4F32-8643-F0DD7CA61D52}.
The backup browser is stopping.

Error: (02/15/2018 10:13:46 PM) (Source: BROWSER) (User: )
Description: The browser service has failed to retrieve the backup list too many times on transport \Device\NetBT_Tcpip_{3A03A64F-2C34-4F32-8643-F0DD7CA61D52}.
The backup browser is stopping.

Error: (02/15/2018 10:11:06 PM) (Source: Service Control Manager) (User: )
Description: The MCSTRM service failed to start due to the following error:
%%2 = The system cannot find the file specified.


Error: (02/15/2018 05:52:14 PM) (Source: BROWSER) (User: )
Description: The browser service has failed to retrieve the backup list too many times on transport \Device\NetBT_Tcpip_{3A03A64F-2C34-4F32-8643-F0DD7CA61D52}.
The backup browser is stopping.

Error: (02/15/2018 12:17:09 PM) (Source: BROWSER) (User: )
Description: The browser service has failed to retrieve the backup list too many times on transport \Device\NetBT_Tcpip_{3A03A64F-2C34-4F32-8643-F0DD7CA61D52}.
The backup browser is stopping.

Error: (02/14/2018 07:33:04 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was received: 20.

Error: (02/14/2018 02:19:49 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was received: 20.

Error: (02/14/2018 01:35:49 PM) (Source: BROWSER) (User: )
Description: The browser service has failed to retrieve the backup list too many times on transport \Device\NetBT_Tcpip_{3A03A64F-2C34-4F32-8643-F0DD7CA61D52}.
The backup browser is stopping.

Error: (02/12/2018 06:49:55 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was received: 20.

Error: (02/12/2018 06:13:08 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was received: 20.


Microsoft Office Sessions:
=========================
Error: (06/17/2012 03:28:23 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6661.5000, Microsoft Office Version: 12.0.6612.1000. This session lasted 69634 seconds with 900 seconds of active time. This session ended with a crash.


=========================== Installed Programs ============================

7-Zip 9.20 (HKLM\...\7-Zip) (Version: - )
Adobe Acrobat Reader DC (HKLM\...\{AC76BA86-7AD7-1033-7B44-AC0F074E4100}) (Version: 18.011.20036 - Adobe Systems Incorporated)
Adobe AIR (HKLM\...\{0A5B39D2-7ED6-4779-BCC9-37F381139DB3}) (Version: 3.8.0.1430 - Adobe Systems Incorporated) Hidden
Adobe AIR (HKLM\...\Adobe AIR) (Version: 3.8.0.1430 - Adobe Systems Incorporated)
Adobe Flash Player 28 ActiveX (HKLM\...\Adobe Flash Player ActiveX) (Version: 28.0.0.161 - Adobe Systems Incorporated)
Adobe Refresh Manager (HKLM\...\{AC76BA86-0804-1033-1959-001824261196}) (Version: 1.8.0 - Adobe Systems Incorporated) Hidden
Apple Application Support (32-bit) (HKLM\...\{FE5C2FAA-118D-4509-B51D-3F71CC9E1B3E}) (Version: 4.3 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{15A0A9A6-6CF0-4EEE-8E12-096B33F92CA7}) (Version: 9.3.0.15 - Apple Inc.)
Apple Software Update (HKLM\...\{56EC47AA-5813-4FF6-8E75-544026FBEA83}) (Version: 2.2.0.150 - Apple Inc.)
ATT-RC Self Support Tool (HKLM\...\ATT-RC) (Version: - )
Belarc Advisor 8.1 (HKLM\...\Belarc Advisor) (Version: - )
Bonjour (HKLM\...\{D168AAD0-6686-47C1-B599-CDD4888B9D1A}) (Version: 3.1.0.1 - Apple Inc.)
Canon IJ Network Scanner Selector EX (HKLM\...\Canon_IJ_Network_Scanner_Selector_EX) (Version: - Canon Inc.)
Canon IJ Network Tool (HKLM\...\Canon_IJ_Network_UTILITY) (Version: 3.3.0 - Canon Inc.)
Canon IJ Scan Utility (HKLM\...\Canon_IJ_Scan_Utility) (Version: - Canon Inc.)
Canon Inkjet Printer/Scanner/Fax Extended Survey Program (HKLM\...\CANONIJPLM100) (Version: 4.0.0 - Canon Inc.)
Canon MG3500 series MP Drivers (HKLM\...\{1199FAD5-9546-44f3-81CF-FFDB8040B7BF}_Canon_MG3500_series) (Version: 1.01 - Canon Inc.)
Canon MG3500 series User Registration (HKLM\...\Canon MG3500 series User Registration) (Version: - ‭Canon Inc.)
D3DX10 (HKLM\...\{E09C4DB7-630C-4F06-A631-8EA7239923AF}) (Version: 15.4.2368.0902 - Microsoft) Hidden
Dropbox (HKLM\...\Dropbox) (Version: 43.4.50 - Dropbox, Inc.)
Dropbox Update Helper (HKLM\...\{099218A5-A723-43DC-8DB5-6173656A1E94}) (Version: 1.3.65.1 - Dropbox, Inc.) Hidden
Express Dictate Digital Dictation Software (HKLM\...\Express) (Version: 5.95 - NCH Software)
Express Scribe (HKLM\...\Scribe) (Version: - NCH Software)
Express Zip (HKLM\...\ExpressZip) (Version: 2.17 - NCH Software)
Google Toolbar for Internet Explorer (HKLM\...\{18455581-E099-4BA8-BC6B-F34B2F06600C}) (Version: 1.0.0 - Google Inc.) Hidden
Google Toolbar for Internet Explorer (HKLM\...\{2318C2B1-4965-11d4-9B18-009027A5CD4F}) (Version: 7.5.8231.2252 - Google Inc.)
Google Update Helper (HKLM\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.33.7 - Google Inc.) Hidden
Google Update Helper (HKLM\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.25.11 - Google Inc.) Hidden
Google+ Auto Backup (HKLM\...\{A50DE037-B5C0-4C8A-8049-B0C576B313D1}) (Version: 1.0.21.81 - Google)
iCloud (HKLM\...\{C3867553-D9F8-416E-8F14-EFF234A48577}) (Version: 5.1.0.34 - Apple Inc.)
Intel® PROSet/Wireless WiFi Software (HKLM\...\{D75AEB5B-FA18-4BD4-9EED-54CA46DB5AE8}) (Version: 13.04.0000 - Intel Corporation)
Intel® PROSet/Wireless WiMAX Software (HKLM\...\{6548B189-BEA4-4041-80E0-AEB60548E046}) (Version: 2.03.1000 - Intel Corporation)
Java 8 Update 31 (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F83218031F0}) (Version: 8.0.310 - Oracle Corporation)
Java Auto Updater (HKLM\...\{4A03706F-666A-4037-7777-5F2748764D10}) (Version: 2.8.31.13 - Oracle Corporation) Hidden
Junk Mail filter update (HKLM\...\{0BE9E708-5DC0-4963-9CFD-0AA519090E79}) (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Malwarebytes version 3.3.1.2183 (HKLM\...\{35065F43-4BB2-439A-BFF7-0F1014F2E0CD}_is1) (Version: 3.3.1.2183 - Malwarebytes)
Microsoft .NET Framework 4.7 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.7.02053 - Microsoft Corporation)
Microsoft IntelliPoint 8.0 (HKLM\...\{00F93853-D9D3-4795-A89E-84CCBA0205C9}) (Version: 8.0.225.0 - Microsoft)
Microsoft Office 2007 Service Pack 3 (SP3) (HKLM\...\{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}) (Version: - Microsoft)
Microsoft Office File Validation Add-In (HKLM\...\{90140000-2005-0000-0000-0000000FF1CE}) (Version: 14.0.5130.5003 - Microsoft Corporation)
Microsoft Office Home and Student 2007 (HKLM\...\HOMESTUDENTR) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.50907.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (HKLM\...\{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}) (Version: 9.0.21022 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (HKLM\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.51106 (HKLM\...\{8e70e4e1-06d7-470b-9f74-a51bef21088e}) (Version: 11.0.51106.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Movie Maker (HKLM\...\{38F03569-A636-4CF3-BDDE-032C8C251304}) (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Movie Maker (HKLM\...\{DD67BE4B-7E62-4215-AFA3-F123A800A389}) (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Photo Common (HKLM\...\{CAA0F57A-BA8C-4AD8-AA03-F32B0E4F5623}) (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Photo Gallery (HKLM\...\{07AAB66E-4718-422D-9218-4AFB3C922A71}) (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Photo Gallery (HKLM\...\{C992FFE0-AC32-4FA9-BC9A-F1637B9E655D}) (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Rapport (HKLM\...\{1DD81E7D-0D28-4CEB-87B2-C041A4FCB215}) (Version: 3.5.1302.54 - Trusteer) Hidden
Realtek Ethernet Controller Driver For Windows 7 (HKLM\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 7.20.503.2010 - Realtek)
Speccy (HKLM\...\Speccy) (Version: 1.31 - Piriform)
Speex Voice Audio CODEC (HKLM\...\SpeexACM) (Version: - )
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 15.0.12.0 - Synaptics Incorporated)
System Requirements Lab for Intel (HKLM\...\{294BB21B-0091-492F-87D2-A9192DA3E448}) (Version: 4.3.16.0 - Husdawg, LLC)
TOSHIBA Service Station (HKLM\...\{AC6569FA-6919-442A-8552-073BE69E247A}) (Version: 2.2.9 - TOSHIBA)
Total Eclipse 4.3 (HKLM\...\{771BE561-D7C9-4FC1-B82F-4D3C5DC19045}) (Version: 4.3.0.9 - Advantage Software, Inc.)
Total Eclipse v7 (HKLM\...\{9D7B3677-14C5-4E34-B13A-375CDF6F9F59}) (Version: 7.0.0.7 - Advantage Software, Inc.)
Total Transcript Transfer (HKLM\...\{ED0A0CC3-D3FD-43C0-A3D7-B6CAF7FEBB5C}) (Version: 2.0.12 - PJHScopists)
TRENDnet TEW-648UB Wireless N USB Adapter (HKLM\...\{74A8117D-07C6-4222-AFFD-51421B69DEF0}) (Version: 1.00.0000 - TRENDnet)
Trusteer Endpoint Protection (HKLM\...\Rapport_msi) (Version: 3.5.1302.54 - Trusteer)
Update for 2007 Microsoft Office System (KB967642) (HKLM\...\{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{C444285D-5E4F-48A4-91DD-47AAAA68E92D}) (Version: - Microsoft)
VLC media player 1.0.3 (HKLM\...\VLC media player) (Version: 1.0.3 - VideoLAN Team)
WebEx (HKLM\...\ActiveTouchMeetingClient) (Version: - WebEx Communications, Inc)
Webroot SecureAnywhere (HKLM\...\WRUNINST) (Version: 9.0.19.43 - Webroot)
Windows Driver Package - Realtek Semiconductor Corp. (RTL8192su) Net (08/15/2009 1085.7.0815.2009) (HKLM\...\32242C2F66ED3051EA6A2AD09BF395F9A7111D60) (Version: 08/15/2009 1085.7.0815.2009 - Realtek Semiconductor Corp.)
Windows Live Essentials (HKLM\...\WinLiveSuite) (Version: 16.4.3528.0331 - Microsoft Corporation)
WinRAR 4.20 (32-bit) (HKLM\...\WinRAR archiver) (Version: 4.20.0 - win.rar GmbH)
Yahoo! Messenger (HKLM\...\Yahoo! Messenger) (Version: - Yahoo! Inc.)
Yahoo! Software Update (HKLM\...\Yahoo! Software Update) (Version: - )

========================= Devices: ================================

Name: Chicony USB 2.0 Camera
Description: USB Video Device
Class Guid: {6bdd1fc6-810f-11d0-bec7-08002be2092f}
Manufacturer: Microsoft
Service: usbvideo
Device ID: USB\VID_04F2&PID_B1D6&MI_00\7&2C5D370D&0&0000
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.


========================= Memory info: ===================================

Percentage of memory in use: 58%
Total physical RAM: 2994.67 MB
Available physical RAM: 1230.15 MB
Total Virtual: 5987.68 MB
Available Virtual: 3096.46 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:465.66 GB) (Free:56.52 GB) NTFS

========================= Users: ========================================

User accounts for \\_-PC

_ Administrator AvastSoftwareUpdater
Guest


**** End of log ****

[phillpower2]

Hello Emma,

 

No worries about the delay, as said previously family comes first.

 

Only a couple of things on the HDD that you could get rid of but the space that they are taking up is so small that you would only gain a couple of GBs at the most, 7+ years of Windows updates is most likely what is hogging a lot of the space but there is no way that they should be taking up 300GB+, this assumes that you do not have a lot of personal data such as pictures, music and videos etc saved on the C: drive.

 

Something for you to take a look at and try at the link here

 

question--I have a dell 560 computer that has a 500GB 7200 rpm HHD.  The western digital 2T come with 5400 rpm.  Can I install the different RPM or do I need to go with the 1T that comes with 7200rpm?

Thanks

 

Oly, 

 

Easy one to answer but to avoid any possible confusion and people receiving unsolicited emails in their inbox can I ask that you do not post in another members thread looking for help for yourself, thank you for understanding.

 

A 5400rpm drive will be fine but you may notice the slower access times,if you can,  go for a WD Blue with 64MB of Cache like the example here

[EmmaE]

Thank you, phillpower2. I'll look into this for sure. Will keep you posted.

Emma

[phillpower2]

[EmmaE]

Phillpower2, I completed the steps from the link provided. First, the Windows Modules Installer was already stopped. I was surprised to see that, and truthfully kind of disappointed. I was hoping that would be my answer. I renamed the cab files anyway. It gave me about I gigabyte. How will I ever find the culprit!? What now? And thank you for your continued help!

Emma

[phillpower2]

Hello Emma,

 

Download and run WizTree (free) from here this will tell you what is using up the space on the HDD, let us know the results if you will.

[EmmaE]

Hi, Phillpower2!

Thank you for this lead. Here are the results. I don't know exactly what this means, but I see a lot of GBs in backup, right? What kind of backup? There was another section to the right that had file extensions on it with amount used, but I couldn't copy that. It says 329 GB under "no extension." Can't wait to hear what you see! :-)

Emma

398.1 GB C:\
320.3 GB C:\Backup
138.1 GB C:\Backup\04a5b77d-3a15-4d8c-84c0-3a1f513224a5
110.2 GB C:\Backup\193ceff9-3625-4fc4-a151-21bee0e9fff2
72.1 GB C:\Backup\2a5395b6-63b9-4847-9ac6-99a950958768
968 Bytes storage.xml
27.8 GB C:\Users
21.9 GB C:\Windows
8.1 GB C:\ProgramData
6.6 GB [42 Files in C:\]
4.9 GB C:\Program Files
4.0 GB C:\System Volume Information
2.3 GB C:\Eclipse Backups
1.0 GB C:\$RECYCLE.BIN
364.7 MB C:\SrchMast
313.2 MB C:\MSOCache
266.2 MB C:\DRIVERS
141.2 MB C:\Recovery
30.5 MB C:\Config.Msi
20.1 MB C:\$Extend
12.3 KB C:\Intel
318 Bytes C:\FTRSettings
0 C:\temp
0 C:\PerfLogs
0 C:\EclipseNT Backups
0 C:\Documents and Settings
Generated by WizTree 3.18 3/4/2018 2:20:14 PM (You can hide this message by making a donation)

[EmmaE]

Hi, Phillpower2.

 

No hurry at all, but just checking to make sure you knew I posted the results above a few days ago.  I'm the queen of lateness, so I'm not complaining.  :-)  Thanks so much.  I know you must be terribly busy!

 

Emma

[phillpower2]

Hello Emma,

 

My apologies for being somewhat lax with getting back to you, work and family commitments have kept me busy this week 

 

It is the size of your backups that is using up all of your storage space on the HDD, i would suggest that you delete the oldest of the backups and resize the amount of storage space that is allocated to your future backups, all the info that you need for this can be found here

[EmmaE]

Best Answer

Hi, Phillpower2.

 

Well, you won't believe what happened.  On second thought, you probably will.  Shortly after your last response to me, my PC began rebooting itself over and over again.  I couldn't do a thing on it.  I called the Geek Squad at Best Buy, and they took a look.  Long story short, they couldn't figure it out as it was only acting this way at my house.  It wasn't rebooting itself at the store.  So I told them to take care of that, if possible, and delete my backup files, that a very nice guy on a forum had been helping me and it was determined that that was the cause of my storage issues.  A week later, and after wiping it clean and reinstalling Windows, I just got it back, and it's working like a charm.  So happy this is finally over.  Although I didn't get a chance to try to delete the backup files - I'll admit I was terrified to do it - at least you found the problem.  I know this will help others in the future.  Step by step is what it takes, process of elimination.  So I want to thank you so, so much for the time you took away from life (family) to help me.  You are much appreciated!!!  If I could reach you, I'd hug you.  :-)  If I find myself in need again, I'll yell.  

All the very best to you...

 

Emma

[phillpower2]

Hi Emma,

 

Glad to hear that all is now well with your computer and thank you for letting us know 

 

 

You are welcome btw and thank you for your kind words