[Phlegmbot]

Hiya!

 

Thanks for your super-fast replies through all of this. It's really appreciated. 

 

In the below, System Idle Process is at around 76, but it kept jumping around, mostly hovering between 78 & 89. Sometimes it goes as high as 90 or so, but it mostly jumps back and forth between that aforementioned range.

 

Let me know if there's anything more I can/should do.

 

PBot

 

Process CPU Private Bytes Working Set PID Description Company Name Verified Signer

System Idle Process 76.63 52 K 8 K 0

procexp64.exe 6.56 68,624 K 77,952 K 3388 Sysinternals Process Explorer Sysinternals - www.sysinternals.com (Verified) Microsoft Corporation

dwm.exe 4.92 94,976 K 73,220 K 11756 Desktop Window Manager Microsoft Corporation (Verified) Microsoft Windows

Interrupts 1.87 0 K 0 K n/a Hardware Interrupts and DPCs

System 1.50 180 K 2,608 K 4

firefox.exe 1.28 99,568 K 143,288 K 14352 Firefox Mozilla Corporation (Verified) Mozilla Corporation

chrome.exe 1.09 424,012 K 315,608 K 9180 Google Chrome Google Inc. (Verified) Google Inc

csrss.exe 0.99 2,448 K 3,036 K 6024 Client Server Runtime Process Microsoft Corporation (Verified) Microsoft Windows Publisher

TabTip.exe 0.97 4,352 K 9,936 K 11076 Touch Keyboard and Handwriting Panel Microsoft Corporation (Verified) Microsoft Windows

CDisplayEx.exe 0.78 710,772 K 30,536 K 11908 CDisplayEx Comic Book Reader CDisplayEx (No signature was present in the subject) CDisplayEx

WindowsInternal.ComposableShell.Experiences.TextInput.InputApp.exe 0.73 22,488 K 55,200 K 12700 WindowsInternal.ComposableShell.Experiences.TextInput.InputApp.exe Microsoft Corporation (Verified) Microsoft Windows

explorer.exe 0.72 691,236 K 119,224 K 10484 Windows Explorer Microsoft Corporation (Verified) Microsoft Windows

firefox.exe 0.59 427,944 K 303,388 K 1648 Firefox Mozilla Corporation (Verified) Mozilla Corporation

AvastSvc.exe 0.27 194,256 K 40,316 K 2996 Avast Service AVAST Software (Verified) AVAST Software s.r.o.

chrome.exe 0.20 167,440 K 74,852 K 14104 Google Chrome Google Inc. (Verified) Google Inc

chrome.exe 0.17 263,388 K 81,940 K 2936 Google Chrome Google Inc. (Verified) Google Inc

SUPERANTISPYWARE.EXE 0.14 117,472 K 13,756 K 10676 SUPERAntiSpyware Application SUPERAntiSpyware (Verified) Support.com

chrome.exe 0.13 131,488 K 171,508 K 15112 Google Chrome Google Inc. (Verified) Google Inc

firefox.exe 0.10 578,928 K 367,660 K 4784 Firefox Mozilla Corporation (Verified) Mozilla Corporation

chrome.exe 0.08 12,208 K 18,796 K 14048 Google Chrome Google Inc. (Verified) Google Inc

audiodg.exe 0.07 41,580 K 26,936 K 14548 Windows Audio Device Graph Isolation Microsoft Corporation (Verified) Microsoft Windows

chrome.exe 0.03 102,648 K 57,672 K 10204 Google Chrome Google Inc. (Verified) Google Inc

Memory Compression 0.03 4,276 K 798,484 K 2036

chrome.exe 0.03 110,220 K 29,772 K 4132 Google Chrome Google Inc. (Verified) Google Inc

firefox.exe 0.03 380,072 K 193,300 K 10264 Firefox Mozilla Corporation (Verified) Mozilla Corporation

chrome.exe 0.02 51,752 K 12,272 K 11124 Google Chrome Google Inc. (Verified) Google Inc

SupportAssistAgent.exe 0.02 162,548 K 33,260 K 9456 Service Dell Inc. (Verified) Dell Inc.

esif_assist_64.exe 0.01 1,484 K 980 K 9940 Intel® Dynamic Platform and Thermal Framework Utility Application Intel Corporation (Verified) Intel Corporation

AvastUI.exe 0.01 25,160 K 39,492 K 5004 Avast Antivirus AVAST Software (Verified) AVAST Software s.r.o.

FSViewer.exe 0.01 46,952 K 35,264 K 2844 FastStone Image Viewer FastStone Soft (No signature was present in the subject) FastStone Soft

RAVBg64.exe 0.01 4,544 K 1,972 K 9552 HD Audio Background Process Realtek Semiconductor (Verified) Realtek Semiconductor Corp.

chrome.exe < 0.01 72,840 K 12,592 K 10856 Google Chrome Google Inc. (Verified) Google Inc

WINWORD.EXE < 0.01 40,788 K 90,800 K 11412 Microsoft Word Microsoft Corporation (Verified) Microsoft Corporation

aswidsagenta.exe < 0.01 23,724 K 31,504 K 6484 Avast Behavior Shield AVAST Software (Verified) AVAST Software s.r.o.

lsass.exe < 0.01 7,120 K 9,676 K 812 Local Security Authority Process Microsoft Corporation (Verified) Microsoft Windows Publisher

chrome.exe < 0.01 95,628 K 28,412 K 13144 Google Chrome Google Inc. (Verified) Google Inc

chrome.exe < 0.01 130,800 K 13,472 K 5644 Google Chrome Google Inc. (Verified) Google Inc

chrome.exe < 0.01 186,136 K 14,048 K 1100 Google Chrome Google Inc. (Verified) Google Inc

csrss.exe < 0.01 1,944 K 1,848 K 592 Client Server Runtime Process Microsoft Corporation (Verified) Microsoft Windows Publisher

chrome.exe < 0.01 56,300 K 6,524 K 11060 Google Chrome Google Inc. (Verified) Google Inc

chrome.exe < 0.01 515,132 K 477,088 K 5940 Google Chrome Google Inc. (Verified) Google Inc

svchost.exe < 0.01 16,604 K 22,584 K 5748 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

chrome.exe < 0.01 63,020 K 24,820 K 6584 Google Chrome Google Inc. (Verified) Google Inc

chrome.exe < 0.01 88,960 K 16,144 K 2164 Google Chrome Google Inc. (Verified) Google Inc

ZeroConfigService.exe 5,620 K 9,132 K 4288 Intel® PROSet/Wireless Zero Configure Service Intel® Corporation (Verified) Intel Corporation-Wireless Connectivity Solutions

WUDFHost.exe 27,132 K 4,752 K 992 Windows Driver Foundation - User-mode Driver Framework Host Process Microsoft Corporation (Verified) Microsoft Windows

WUDFHost.exe 24,920 K 6,468 K 832 Windows Driver Foundation - User-mode Driver Framework Host Process Microsoft Corporation (Verified) Microsoft Windows

WTabletServiceCon.exe 1,596 K 1,300 K 2400 Tablet Service Wacom Technology, Corp. (Verified) Wacom Technology Corp.

WmiPrvSE.exe 15,956 K 11,992 K 7084 WMI Provider Host Microsoft Corporation (Verified) Microsoft Windows

wlanext.exe 5,172 K 7,680 K 3244 Windows Wireless LAN 802.11 Extensibility Framework Microsoft Corporation (Verified) Microsoft Windows

WinStore.App.exe Suspended 23,992 K 780 K 9956 Store Microsoft Corporation (No signature was present in the subject) Microsoft Corporation

winlogon.exe 2,536 K 4,296 K 4008 Windows Logon Application Microsoft Corporation (Verified) Microsoft Windows

wininit.exe 1,476 K 612 K 668 Windows Start-Up Application Microsoft Corporation (Verified) Microsoft Windows Publisher

WavesSysSvc64.exe 4,944 K 612 K 4256 WavesSysSvc Service Application Waves Audio Ltd. (Verified) Waves Inc

WacomHost.exe 2,204 K 780 K 8992 Wacom Load Agent Wacom Technology (Verified) Wacom Technology Corp.

Video.UI.exe Suspended 22,284 K 648 K 8716 (No signature was present in the subject)

unsecapp.exe 1,780 K 2,608 K 6600 Sink to receive asynchronous callbacks for WMI client application Microsoft Corporation (Verified) Microsoft Windows

taskhostw.exe 6,756 K 11,216 K 9872 Host Process for Windows Tasks Microsoft Corporation (Verified) Microsoft Windows

taskhostw.exe 5,532 K 17,504 K 10260 Host Process for Windows Tasks Microsoft Corporation (Verified) Microsoft Windows

TabTip32.exe 1,532 K 476 K 11984 Touch Keyboard and Handwriting Panel Helper Microsoft Corporation (Verified) Microsoft Windows

SystemSettings.exe Suspended 18,224 K 856 K 1544 Settings Microsoft Corporation (Verified) Microsoft Windows

svchost.exe 13,100 K 9,924 K 1416 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 2,712 K 3,864 K 884 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 3,288 K 4,448 K 2520 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 8,492 K 14,756 K 3920 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 6,340 K 16,740 K 6112 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 6,424 K 10,792 K 7148 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 4,092 K 9,088 K 2504 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 8,064 K 10,268 K 596 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 12,856 K 17,268 K 1008 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 2,064 K 2,948 K 3376 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 8,940 K 13,280 K 3836 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 4,844 K 8,800 K 2180 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 12,180 K 14,684 K 1904 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 3,200 K 7,416 K 2288 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 1,380 K 1,088 K 1848 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 2,396 K 3,600 K 4172 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 11,152 K 11,592 K 8508 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 3,172 K 6,816 K 2988 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 4,220 K 10,220 K 5708 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 2,640 K 3,900 K 2020 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 5,276 K 5,648 K 1752 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 4,580 K 9,956 K 2532 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 2,460 K 5,568 K 1828 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 17,624 K 20,876 K 3844 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 2,080 K 4,092 K 1388 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 6,316 K 9,064 K 2972 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 3,292 K 5,592 K 2280 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 4,836 K 13,252 K 4296 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 2,640 K 3,904 K 5648 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 2,856 K 5,472 K 2664 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 1,788 K 2,472 K 2540 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 7,576 K 20,380 K 1636 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 4,576 K 9,116 K 4772 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 2,140 K 2,276 K 4204 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 2,636 K 4,860 K 1408 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 2,732 K 4,832 K 6532 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 2,128 K 3,704 K 2800 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 2,584 K 4,032 K 1428 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 5,600 K 7,100 K 1868 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 2,260 K 9,428 K 2136 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 3,984 K 9,572 K 9664 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 1,704 K 4,756 K 12832 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 1,676 K 4,880 K 12740 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 4,300 K 15,144 K 7676 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 2,552 K 3,656 K 1216 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 6,276 K 8,480 K 1396 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 2,428 K 4,884 K 1944 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 1,968 K 4,436 K 1248 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 1,604 K 5,772 K 11600 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 3,976 K 8,652 K 3652 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 8,000 K 5,148 K 1460 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 4,288 K 5,120 K 6920 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 1,868 K 6,004 K 14460 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 1,476 K 2,908 K 3136 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 988 K 496 K 940 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 2,284 K 4,668 K 1240 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 2,308 K 2,468 K 1380 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 1,832 K 3,324 K 1556 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 1,560 K 2,452 K 1656 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 2,336 K 5,164 K 1776 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 2,004 K 2,292 K 1860 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 1,932 K 2,932 K 2112 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 2,296 K 3,580 K 2368 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 3,560 K 4,780 K 3744 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 2,084 K 4,736 K 4224 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 1,360 K 2,040 K 4248 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 3,300 K 8,348 K 4584 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 1,632 K 1,396 K 4708 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 2,756 K 2,836 K 5392 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 3,288 K 4,200 K 5144 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 2,312 K 3,692 K 6644 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 2,300 K 2,752 K 6720 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 7,100 K 7,256 K 3100 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 1,552 K 4,600 K 11668 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

svchost.exe 1,940 K 6,992 K 15168 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher

spoolsv.exe 7,796 K 10,788 K 3212 Spooler SubSystem App Microsoft Corporation (Verified) Microsoft Windows

splwow64.exe 6,420 K 21,616 K 2276 Print driver host for applications Microsoft Corporation (Verified) Microsoft Windows

smss.exe 524 K 232 K 412 Windows Session Manager Microsoft Corporation (Verified) Microsoft Windows Publisher

smartscreen.exe 9,992 K 15,804 K 5260 Windows Defender SmartScreen Microsoft Corporation (Verified) Microsoft Windows

SkypeHost.exe Suspended 52,904 K 16,480 K 2772 Microsoft Skype Microsoft Corporation (No signature was present in the subject) Microsoft Corporation

sihost.exe 8,476 K 18,220 K 3896 Shell Infrastructure Host Microsoft Corporation (Verified) Microsoft Windows

ShellExperienceHost.exe Suspended 48,896 K 53,380 K 5372 Windows Shell Experience Host Microsoft Corporation (Verified) Microsoft Windows

SettingSyncHost.exe 3,100 K 3,012 K 6136 Host Process for Setting Synchronization Microsoft Corporation (Verified) Microsoft Windows

services.exe 5,388 K 7,400 K 768 Services and Controller app Microsoft Corporation (Verified) Microsoft Windows Publisher

SecurityHealthService.exe 4,444 K 8,872 K 4188 Windows Security Health Service Microsoft Corporation (Verified) Microsoft Windows Publisher

SearchUI.exe Suspended 48,832 K 42,856 K 7984 Search and Cortana application Microsoft Corporation (Verified) Microsoft Windows

SearchIndexer.exe 32,744 K 21,896 K 3956 Microsoft Windows Search Indexer Microsoft Corporation (Verified) Microsoft Windows

RuntimeBroker.exe 4,648 K 4,736 K 7124 Runtime Broker Microsoft Corporation (Verified) Microsoft Windows

RuntimeBroker.exe 2,184 K 6,816 K 10116 Runtime Broker Microsoft Corporation (Verified) Microsoft Windows

RuntimeBroker.exe 2,276 K 2,060 K 5172 Runtime Broker Microsoft Corporation (Verified) Microsoft Windows

RuntimeBroker.exe 1,508 K 6,280 K 15124 Runtime Broker Microsoft Corporation (Verified) Microsoft Windows

RuntimeBroker.exe 5,440 K 24,536 K 8224 Runtime Broker Microsoft Corporation (Verified) Microsoft Windows

RuntimeBroker.exe 6,860 K 16,792 K 3728 Runtime Broker Microsoft Corporation (Verified) Microsoft Windows

RuntimeBroker.exe 5,296 K 5,156 K 6012 Runtime Broker Microsoft Corporation (Verified) Microsoft Windows

RuntimeBroker.exe 4,308 K 2,616 K 11292 Runtime Broker Microsoft Corporation (Verified) Microsoft Windows

RuntimeBroker.exe 7,756 K 18,020 K 10460 Runtime Broker Microsoft Corporation (Verified) Microsoft Windows

RtkAudioService64.exe 1,804 K 1,704 K 2408 Realtek Audio Service Realtek Semiconductor (Verified) Realtek Semiconductor Corp.

RegSrvc.exe 1,940 K 3,424 K 4156 Intel® PROSet/Wireless Registry Service Intel® Corporation (Verified) Intel Corporation-Wireless Connectivity Solutions

RAVBg64.exe 6,572 K 2,380 K 9424 HD Audio Background Process Realtek Semiconductor (Verified) Realtek Semiconductor Corp.

quickset.exe 4,600 K 11,664 K 1628 QuickSet Dell Inc. (No signature was present in the subject) Dell Inc.

PsiService_2.exe 1,552 K 3,876 K 4140 PsiService PsiService arvato digital services llc (Verified) Arvato Digital Services Canada Inc

procexp.exe 3,268 K 10,708 K 11624 Sysinternals Process Explorer Sysinternals - www.sysinternals.com (Verified) Microsoft Corporation

prevhost.exe 1,904 K 8,732 K 3936 Preview Handler Surrogate Host Microsoft Corporation (Verified) Microsoft Windows

PresentationFontCache.exe 30,716 K 1,684 K 3932 PresentationFontCache.exe Microsoft Corporation (Verified) Microsoft Corporation

PeopleExperienceHost.exe Suspended 13,180 K 32,680 K 7600 Windows My People Microsoft Corporation (Verified) Microsoft Windows

Pen_TouchUser.exe 4,920 K 4,724 K 8896 Touch User Mode Driver Wacom Technology, Corp. (Verified) Wacom Technology Corp.

Pen_TabletUser.exe 1,896 K 1,024 K 11748 Tablet user module for consumer driver Wacom Technology, Corp. (Verified) Wacom Technology Corp.

Pen_Tablet.exe 12,288 K 7,464 K 11904 Tablet Service for consumer driver Wacom Technology, Corp. (Verified) Wacom Technology Corp.

OSPPSVC.EXE 3,828 K 5,144 K 4236 Microsoft Office Software Protection Platform Service Microsoft Corporation (Verified) Microsoft Corporation

MSASCuiL.exe 2,180 K 3,176 K 2424 Windows Defender notification icon Microsoft Corporation (Verified) Microsoft Windows

LockApp.exe Suspended 12,740 K 41,044 K 13852 LockApp.exe Microsoft Corporation (Verified) Microsoft Windows

LMS.exe 3,744 K 3,284 K 9252 Intel® Local Management Service Intel Corporation (Verified) Intel Corporation - Embedded Subsystems and IP Blocks Group

jhi_service.exe 1,496 K 780 K 9236 Intel® Dynamic Application Loader Host Interface Intel Corporation (Verified) Intel® Embedded Subsystems and IP Blocks Group

isa.exe 13,968 K 9,696 K 4516 Intel® Security Assist Intel Corporation (No signature was present in the subject) Intel Corporation

IntelCpHeciSvc.exe 1,668 K 2,436 K 5980 IntelCpHeciSvc Executable Intel Corporation (Verified) Intel® pGFX

IntelCpHDCPSvc.exe 1,316 K 1,708 K 3912 Intel HD Graphics Drivers for Windows® Intel Corporation (Verified) Intel® pGFX

igfxEM.exe 3,744 K 5,296 K 11156 igfxEM Module Intel Corporation (Verified) Intel® pGFX

igfxCUIService.exe 1,764 K 2,280 K 1972 igfxCUIService Module Intel Corporation (Verified) Intel® pGFX

ibtsiva.exe 1,088 K 2,028 K 2920 Intel® Wireless Bluetooth® iBtSiva Service Intel Corporation (Verified) Intel Corporation-Wireless Connectivity Solutions

IAStorIcon.exe 27,868 K 8,304 K 4328 IAStorIcon Intel Corporation (Verified) Intel® Rapid Storage Technology

IAStorDataMgrSvc.exe 34,384 K 15,740 K 7432 IAStorDataSvc Intel Corporation (Verified) Intel® Rapid Storage Technology

fontdrvhost.exe 25,664 K 11,028 K 4960 Usermode Font Driver Host Microsoft Corporation (Verified) Microsoft Windows

fontdrvhost.exe 19,180 K 920 K 956 Usermode Font Driver Host Microsoft Corporation (Verified) Microsoft Windows

firefox.exe 235,140 K 184,384 K 11352 Firefox Mozilla Corporation (Verified) Mozilla Corporation

firefox.exe 273,224 K 62,768 K 9992 Firefox Mozilla Corporation (Verified) Mozilla Corporation

EvtEng.exe 5,220 K 7,500 K 2968 Intel® PROSet/Wireless Event Log Service Intel® Corporation (Verified) Intel Corporation-Wireless Connectivity Solutions

esif_uf.exe 1,716 K 1,340 K 3748 Intel® Dynamic Platform and Thermal Framework Intel Corporation (Verified) Intel Corporation

dllhost.exe 2,296 K 11,844 K 11612 COM Surrogate Microsoft Corporation (Verified) Microsoft Windows

dllhost.exe 3,092 K 10,052 K 11940 COM Surrogate Microsoft Corporation (Verified) Microsoft Windows

dllhost.exe 3,364 K 9,184 K 9096 COM Surrogate Microsoft Corporation (Verified) Microsoft Windows

DellUpTray.exe 45,024 K 60,120 K 6304 Dell Update Dell Inc. (Verified) Dell Inc

DellUpService.exe 38,260 K 17,800 K 7752 Dell Update Windows Service Dell Inc. (Verified) Dell Inc

DellSupportAssistRemedationService.exe 35,316 K 17,004 K 8024 Dell SupportAssist Remediation Dell (Verified) Dell Inc

dasHost.exe 3,332 K 5,584 K 1288 Device Association Framework Provider Host Microsoft Corporation (Verified) Microsoft Windows

ctfmon.exe 4,016 K 8,972 K 1048 CTF Loader Microsoft Corporation (Verified) Microsoft Windows

csrss.exe 1,692 K 180 K 908 Client Server Runtime Process Microsoft Corporation (Verified) Microsoft Windows Publisher

conhost.exe 1,156 K 372 K 3272 Console Window Host Microsoft Corporation (Verified) Microsoft Windows

chrome.exe 56,484 K 8,108 K 2868 Google Chrome Google Inc. (Verified) Google Inc

chrome.exe 157,288 K 133,632 K 6116 Google Chrome Google Inc. (Verified) Google Inc

chrome.exe 68,520 K 48,640 K 9748 Google Chrome Google Inc. (Verified) Google Inc

chrome.exe 45,900 K 6,172 K 5200 Google Chrome Google Inc. (Verified) Google Inc

chrome.exe 42,164 K 16,164 K 3416 Google Chrome Google Inc. (Verified) Google Inc

chrome.exe 189,712 K 41,608 K 13448 Google Chrome Google Inc. (Verified) Google Inc

chrome.exe 295,848 K 111,680 K 3528 Google Chrome Google Inc. (Verified) Google Inc

chrome.exe 32,396 K 12,412 K 10896 Google Chrome Google Inc. (Verified) Google Inc

chrome.exe 196,612 K 14,176 K 11380 Google Chrome Google Inc. (Verified) Google Inc

chrome.exe 3,492 K 2,804 K 8748 Google Chrome Google Inc. (Verified) Google Inc

chrome.exe 2,524 K 1,160 K 3188 Google Chrome Google Inc. (Verified) Google Inc

Calculator.exe Suspended 16,296 K 576 K 10088 (No signature was present in the subject)

ApplicationFrameHost.exe 18,720 K 16,228 K 492 Application Frame Host Microsoft Corporation (Verified) Microsoft Windows

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Interrupts 1.87 0 K 0 K n/a Hardware Interrupts and DPCs

 

Still way too high in my opinion but how is it working for you?

 

  When you run Latency Mon (main and then the play button) does it say

 

Your System Appears to be Suitable for handling real-time audio and other tasks without dropouts

[RKinner]

Interrupts 1.87 0 K 0 K n/a Hardware Interrupts and DPCs

 

Still way too high in my opinion but how is it working for you?

 

  When you run Latency Mon (main and then the play button) does it say

 

Your System Appears to be Suitable for handling real-time audio and other tasks without dropouts

[Phlegmbot]

It IS working, thanks. 

 

And, yes, Latency Mon is showing that message. 

 

It sounds like the only thing that REALLY needs to be done is get that adapter port replaced. If you disagree, let me know, otherwise, you can close the topic...and thanks, once more RK.

 

PBot

[RKinner]

OK.  Guess we can stop worrying about it then. 

 

Time to clean up:
IF we used a fixlist in FRST to clean your PC:
To delete the Quarantine Folder used by FRST create a fixlist.txt file with just the following line:

DeleteQuarantine:

Save the fixlist.txt to the same folder as FRST then run FRST and hit Fix.  You can easily delete any other folders and logs.
Otherwise just delete any files and logs from FRST.
If we installed Speccy it needs to be uninstalled.  Process Explorer, VEW, AdwCleaner, JRT  and their logs and Speccy's log can just be deleted.

Also make sure you have the latest versions of any adobe.com products you use like Shockwave, Flash or Acrobat.  Flash is now the most malware targeted program so it must be kept up to date.  Be careful with Adobe.  They are fond of offering optional downloads like yahoo or Ask toolbars or that worthless McAfee Security Scan.  Go slow and uncheck the optional stuff.

Whether you use adobe reader, acrobat or fox-it to read pdf files you need to disable Javascript in the program.  There is an exploit out there now that can use it to get on your PC.  For Adobe Reader:  Start, All Programs, Adobe Reader, Edit, Preferences, Click on Javascript in the left column and uncheck Enable Acrobat Javascript.  OK Close program.  It's the same for Foxit reader except you uncheck Enable Javascript Actions.


If you use Chrome/Firefox/Edge then get the Ublock Origin extension.  For IE go to adblockplus.org  and get the program.
If Chrome/Firefox is slow loading make sure it only has the current Java add-on.  Then download and run Speedy Fox.
http://www.crystalidea.com/speedyfox. Close Chrome/Firefox/Skpe. Hit Optimize.   You can run it any time that Chrome/Firefox seems slow starting..

If you use Facebook you need FB Purity: http://www.fbpurity.com/
To prevent a relatively new phishing attack:  In Firefox, type:

about:config

in the URL box and hit Enter.  You should get a new page of options (if you get a notice about voiding the warranty just cancel the warning).  In the Search box put in

puny

You should only get 2 options:
"network.IDN_show_punycode"
We want it to say True but by default it is False so double click on it to toggle from False to True.
 "network.standard-url.punycode-host" Leave this one at default of Flase.
Close and restart firefox.

To test it you can go to:

https://www.xn--80ak6aa92e.com/

If the value is false you will see https://www.apple.cominstead of the correct value


If you are a Facebook user get the FB Purity extension for your browser:
http://www.fbpurity.com/
This will stop all of the suggested pages and ads so that Facebook loads much quicker.


Be warned:  If you use Limewire, utorrent or any of the other P2P programs you will probably be coming back to the Malware Removal forum.  If you must use P2P then submit any files you get to http://virustotal.combeforeyou open them.

Due to a recent rise in the number of Crytolocker infections I am now recommending you install:

CryptoPrevent

http://www.foolishIT.../cryptoprevent/

The free version does not update on its own so you should check for updated versions once in a while. When you install it the default is NONE which is kind of worthless so change it to Standard or default. If you have problems after installing CryptoPrevent you can just uninstall it.

If you have a router, log on to it today and change the default password!  If using a Wireless router you really should be using encryption on the link.  Use the strongest (newest) encryption method that your router and PC wireless adapter support especially if you own a business.  See http://www.king5.com...0637284.htmlandhttp://www.seattlepi...ted-1344185.php for why encryption is important.  If you don't know how, visit the router maker's website.  They all have detailed step by step instructions or a wizard you can download.

Special note on Java.  Old Java versions should be removed after first clearing the Java Cache by following the instructions in:
http://www.java.com/...lugin_cache.xml
Then remove the old versions by going to Control Panel, Programs and Features and Uninstall all Java programs which are not Java Version 7 update 25 or better.  These may call themselves: Java Runtime, Runtime Environment, Runtime, JRE, Java Virtual Machine, Virtual Machine, Java VM, JVM, VM, J2RE, J2SE.  Get the latest version from Java.com.  They will usually attempt to foist some garbage like the Ask toolbar, Yahoo toolbar or McAfee Security Scan on you as part of the download.  Just uncheck the garbage before the download (or install) starts.  If you use a 64-bit browser and want the 64-bit version of Java you need to use it to visit java.com.
Due to multiple security problems with Java we are now recommending that it not be installed unless you absolutely know you need it.  IF that is the case then go to Control Panel, Java, Security and slide it up to the highest level.  OK.

Recommended free software:  
Compression:  7-zip.  Avoid WinRar and WinZip as the free versions have adware.
Video Player:  VLC  Unlike Windows Medi Player it never seems to need extra files to work.
Photo organizer and editor:  Google's Picasa.  While it has been discontinued by Google you can still get it at:
http://techfilehippo...-free-download/
Office like free program:  Open Office: https://www.openoffice.org/download/
or
LibreOffice: https://www.libreoffice.org/
Free Anti-Virus:  Avast
Free Malware prevention:  MBAM: Free version at https://www.malwareb...m/mwb-download/
Can run with your anti-virus.
Paid Anti-Virus:  Kaspersky or BitDefender
Utilities:
Root Kit Detector:  MBAR: https://www.malwareb...om/antirootkit/
Process Explorer:  Show you what is running on the PC.  Like Task manager but better:  http://live.sysinter...com/procexp.exe
WhoCrashed: Why did your system crash?
http://www.resplendence.com/downloads
Then click on Download free home edition
where it says:
WhoCrashed 5.51
Comprehensible crash dump analysis tool
for Windows 10/8.1/8/7/Vista/XP/2012/2008/2003 (x86 and x64)
System Health:
Speccy:  
http://www.filehippo.com/download_speccy (Look in the upper right for the Download
Latest Version button  - Do NOT press the large Start Download button on the upper left!)  Decline CCleaner if offered.  Pay attention to SMART info on your hard drives and to temps.  If in doubt about temps try:
SpeedFan:  Try speedfan
http://www.filehippo...nload_speedfan/
Download, save and Install it (Win 7 or Vista right click and Run As Admin.) then run it.
Download Flash and Video.  To save flash video.  Works with Firefox.  https://addons.mozil...lash-and-video/

Avoid:  
Advanced System Care
SuperAntiSpyware
HitmanPro
Spybot S&D
Any P2P software especially if it comes from Conduit.
Registry Cleaners
Driver updating software.
PC fixing or Speed up software.
Running more than one anti-virus.
Seagate hard drives.  If you have one it's going to fail on you so backup your data now!

 

[Phlegmbot]

Hey there!

 

OK, it took me a while to go through all of that. Two questions:

 

1. What is this doing?:

 

about:config

in the URL box and hit Enter.  You should get a new page of options (if you get a notice about voiding the warranty just cancel the warning).  In the Search box put in

puny

You should only get 2 options:
"network.IDN_show_punycode"
We want it to say True but by default it is False so double click on it to toggle from False to True.
 "network.standard-url.punycode-host" Leave this one at default of Flase.
Close and restart firefox.

To test it you can go to:

https://www.xn--80ak6aa92e.com/

======

 

2. I have all kinds of problems w/how VLC runs. (That we shouldn’t get into here, I imagine.) Is there another program you recommend?

 

3. What's wrong with SAS? And when did it become verboten -- it used to be so highly recommended. Does something else you mentioned in the list work better?

 

 

Thank you again!

 

-PBot

[Phlegmbot]

P.S. Dell has replaced my motherboard, the processor, and my AC Adapter (which I've noticed that they've clearly reengineered in the year since I bought my PC, so clearly they were having issues w/it from lots of people.

[RKinner]

The about:config puny change keeps Firefox from reading:  https://www.xn--80ak6aa92e.com/ as

https://www.apple.com. 

The puny thing is about a year old.  Its possible that Firefox has changed the default since then.  Click on the link and see if it says https://www.xn--80ak6aa92e.com/ or not.  if it changes to pretend you're on the apple site then it still hasn't been fixed and you should make the change.

 

I've never had any problems with VLC so never use anything else.  Can't help you there.  If you have something better let me know.  It's certainly better than that worthless Windows Media Player which always asks for codecs which encourages people to download malware containing codecs from bad sites.

 

SAS once sued a site I worked on because we would not recommend them.  They mostly just flag harmless cookies.  MBAM or MBAR are much better.

 

How's the new hardware doing?  Is WhySoSlow happy with it?

[Phlegmbot]

Hey there. Sorry for the delay -- work, work, work.

 

 

Re: the Firefox/Apple thing: I'm afraid I just don't understand its purpose is all. I'm trying to comprehend why you recommend I change it and what its effect is.

 

Re: VLC: It's not really problems, I just don't like the UI. And when I click to watch several vids, VLC flashes, then plays part of 1 and launches into the next -- it's awk imo.

 

RE: SAS: Wow. That's crazy. 

 

So, I should run MBAM and MBAR every few days as I would SAS? They essentially do the same thing as SAS?

 

Why So Slow says everything is OK, even if much of it is below avg. speed (CPU and RAM). 

 

Thank you as always, RK!

 

PBot

[RKinner]

The Firefox thing is just to prevent a phishing scheme where one website pretends to be another.  To check if your version of Firefox is vulnerable click on:

 

https://www.xn--80ak6aa92e.com/

 

Then look at the URL shown by the page.  Does it say https://apple.comor does it say:  https://www.xn--80ak6aa92e.com/  ?  If it says https://www.xn--80ak6aa92e.com/ then your browser is safe and you don't need to do anything.  If it says https://apple.com then your browser needs the change I recommend.

 

MBAM should be run once in a while to see if it finds anything.  MBAR less often.  It's just for when you think something might be wrong.  Won't hurt to run it but it does take longer than MBAM.

 

 

I probably need to change the wording on my goodbye text.  The recommended software is just stuff I like that I know is safe not something you have to download.  The idea is to give you a list of software to pick from if you need it so that you don't download malware thinking it is safe.  Example:  If you want to check your temps and you search for speedfan one of the search results will be for the author's site but if you download from his site you get a version that tries to also download a load of adware.  (Or at least you did when I last checked it.)  The filehippo version, however, is clean of any adware.

 

Same idea for compression software.  7-zip is safe but free versions of WinRar and WinZip seem to come with adware.

 

For VLC:  Not sure why you would want to watch two videos at once but in VLC, Tools, Preferences there is a section on Playlist and Instances.  Just uncheck the top two boxes and you can have as many as you like.

[Phlegmbot]

 

For VLC:  Not sure why you would want to watch two videos at once but in VLC, Tools, Preferences there is a section on Playlist and Instances.  Just uncheck the top two boxes and you can have as many as you like.

 

Thank you for all of that! 

 

Looks like my FF browser's AOK. 

 

Re: VLC: It's not "at the same time," but sometimes FanEdits come in two parts, or if I'm playing my own vids from my phone, if I highlight more than one, VLC gets all weird and doesn't like to play them in the right order or, even, not at all. I'll try your settings suggestion tho'.

 

Thank you again for everything!!