Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

pc is going funny


  • Please log in to reply

#1
RUSTY2

RUSTY2

    Member

  • Member
  • PipPipPip
  • 176 posts

It all started when my PC was acting funny, so I ran malewarebytes then I did a recover to earlier time but know it is really bad
  I can for instance not log into this site properly  if I use chrome , I can go to this site but it will not allow me to log in to post.  I have to use internet explorer no problem . This also is the same situation when I try logging into my banks site. Any help would be great.


  • 0

Advertisements


#2
phillpower2

phillpower2

    Mechanised Mod

  • Moderator
  • 22,355 posts

Download then run Speccy (free) and post the resultant url for us, details here,  this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s. 


  • 0

#3
RUSTY2

RUSTY2

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 176 posts

Download then run Speccy (free) and post the resultant url for us, details here,  this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s. 

http://speccy.pirifo...VWsnxqohTxHS5FH


  • 0

#4
dmccoy

dmccoy

    GeekU Sophomore

  • GeekU Sophomore
  • PipPipPipPip
  • 1,083 posts

You mentioned that you ran Malwarebytes and then recovered to an earlier time. Have you re-ran Malwarebytes or any other scans since restoring? If not, then I suggest that is where we start.


  • 0

#5
RUSTY2

RUSTY2

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 176 posts

ok ran Malwarbytes again , had three come up but when asked to reboot pc they did not come up in notebook as the usally did before so I cant show them to you. I did not delite them from Malwarbytes but dont know how to get them into a log?


  • 0

#6
phillpower2

phillpower2

    Mechanised Mod

  • Moderator
  • 22,355 posts

Not seeing anything untoward in Speccy other than high memory usage, that could be down to MBAM, will leave that for dmccoy to sort with you and would just suggest the following;

 

Disable the Avast SafeZone browser plug in and unsinstall and reinstall Chrome to see if that helps.


  • 0

#7
dmccoy

dmccoy

    GeekU Sophomore

  • GeekU Sophomore
  • PipPipPipPip
  • 1,083 posts

Let's make sure you are all clean first. Please perform the following steps.

 

Step 1.

 

Download MiniToolBox by Farbar and save it to your desktop.

Run as Administrator to start the tool.

  1. Select to Run All options
  2. Click Go and wait patiently
  3. Upon completion (a reboot may be needed) a file called Result.txt will be saved on your desktop.
  4. Upload or Paste the Results.txt to your next reply

 

Step 2.

Rkill

  1. Download Rkill from the below link.
    RKILL DOWNLOAD LINK 
  2. Double click on Rkill program to stop the malicious programs from running
  3. RKill will now start working in the background, please be patient while this utiltiy looks for malicious process and tries to end them
  4. When the Rkill tool has completed its task, it will generate a log. Do not reboot your computer after running RKill as the malware programs will start again
  5. Upload or Paste your Log file to next reply

Step 3

Adware Cleaner

Download https://toolslib.net...loads/finish/1/ to your desktop.

  • Important! Before starting AdwCleaner, close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Windows Vista/ 7/8 users right-click and select Run As Administrator.
  • Click on the scan button
  • When the scan is ready click on the Clean button
  • Upload or Paste the log in your next reply.

Step 4

Junkware Removal Tool

  • Please download Junkware Removal Tool to your Desktop.
  • Please close your security software to avoid potential conflicts. See Here how to disable you security protection (Anti Virus)
  • Run the tool by double-clicking it. If you are using Windows Vista or 7, right-mouse click it and select Run as administrator.
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete, depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your Desktop and will automatically open.
  • Please post the contents of JRT.txt into your reply.

  • 0

#8
RUSTY2

RUSTY2

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 176 posts

Ok try running the Minitoobox but it freezes . It goes to getting office sessions errors;2598 has been running for 8 hrs now? I did not try running anything else should I ? 


  • 0

#9
dmccoy

dmccoy

    GeekU Sophomore

  • GeekU Sophomore
  • PipPipPipPip
  • 1,083 posts
If minitool won’t run, then please move to next steps and see if they will work. Let me know
  • 0

#10
RUSTY2

RUSTY2

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 176 posts

Checking for processes to terminate:

* C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\HEX\Adobe CEF Helper.exe (PID: 5484) [T-HEUR]
* C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\ADS\Adobe Desktop Service.exe (PID: 2060) [T-HEUR]
* C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\HEX\Adobe CEF Helper.exe (PID: 7564) [T-HEUR]

3 proccesses terminated!

Checking Registry for malware related settings:

* No issues found in the Registry.

Resetting .EXE, .COM, & .BAT associations in the Windows Registry.

Performing miscellaneous checks:

* Windows Defender Disabled

[HKLM\SOFTWARE\Policies\Microsoft\Windows Defender]
"DisableAntiSpyware" = dword:00000001

Searching for Missing Digital Signatures:

* No issues found.

Checking HOSTS File:

* No issues found.

Program finished at: 01/27/2018 08:53:44 AM
Execution time: 0 hours(s), 5 minute(s), and 50 seconds(s)
  • 0

Advertisements


#11
RUSTY2

RUSTY2

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 176 posts
MiniToolBox by Farbar Version: 17-06-2016
Ran by BR (administrator) on 26-01-2018 at 10:06:45
Running from "C:\Users\BR\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\2583UZ3I"
Microsoft Windows 7 Home Premium Service Pack 1 (X64)
Model: BK235AA-ABL p6332c Manufacturer: HP-Pavilion
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================


"Reset FF Proxy Settings": Firefox Proxy settings were reset.

========================= Hosts content: =================================
========================= IP Configuration: ================================

Realtek PCIe GBE Family Controller = Local Area Connection (Connected)
Qualcomm Atheros 802.11 a/b/g/n Dualband Wireless Network Module = Wireless Network Connection (Hardware not present)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled taskoffload=disabled


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : BRIAN-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : hitronhub.home

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : hitronhub.home
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : E0-CB-4E-7D-72-8E
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : fd00:9050:caa8:71a2:189:c92f:9cb7:96fa(Preferred)
Temporary IPv6 Address. . . . . . : fd00:9050:caa8:71a2:f576:a2e2:b614:20e0(Preferred)
Link-local IPv6 Address . . . . . : fe80::189:c92f:9cb7:96fa%11(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.11(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : January-25-18 3:30:28 AM
Lease Expires . . . . . . . . . . : February-01-18 10:11:07 AM
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 299944782
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-16-F0-FD-DF-E0-CB-4E-7D-72-8E
DNS Servers . . . . . . . . . . . : 192.168.0.1
NetBIOS over Tcpip. . . . . . . . : Enabled
Server: hitronhub.home
Address: 192.168.0.1

Name: google.com
Addresses: 2607:f8b0:400a:800::200e
216.58.193.78


Pinging google.com [216.58.193.78] with 32 bytes of data:
Reply from 216.58.193.78: bytes=32 time=21ms TTL=56
Reply from 216.58.193.78: bytes=32 time=23ms TTL=56

Ping statistics for 216.58.193.78:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 21ms, Maximum = 23ms, Average = 22ms
Server: hitronhub.home
Address: 192.168.0.1

Name: yahoo.com
Addresses: 2001:4998:58:2201::73
2001:4998:c:e33::53
2001:4998:44:204::100d
98.138.252.38
98.139.180.180
206.190.39.42


Pinging yahoo.com [206.190.39.42] with 32 bytes of data:
Reply from 206.190.39.42: bytes=32 time=23ms TTL=54
Reply from 206.190.39.42: bytes=32 time=23ms TTL=54

Ping statistics for 206.190.39.42:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 23ms, Maximum = 23ms, Average = 23ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
11...e0 cb 4e 7d 72 8e ......Realtek PCIe GBE Family Controller
1...........................Software Loopback Interface 1
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.0.1 192.168.0.11 10
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.0.0 255.255.255.0 On-link 192.168.0.11 266
192.168.0.11 255.255.255.255 On-link 192.168.0.11 266
192.168.0.255 255.255.255.255 On-link 192.168.0.11 266
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.0.11 266
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.0.11 266
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
1 306 ::1/128 On-link
11 266 fc00::/7 fe80::9250:caff:fea8:71a2
11 18 fd00:9050:caa8:71a2::/64 On-link
11 266 fd00:9050:caa8:71a2:189:c92f:9cb7:96fa/128
On-link
11 266 fd00:9050:caa8:71a2:f576:a2e2:b614:20e0/128
On-link
11 266 fe80::/64 On-link
11 266 fe80::189:c92f:9cb7:96fa/128
On-link
1 306 ff00::/8 On-link
11 266 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Windows\SysWOW64\wshbth.dll [36352] (Microsoft Corporation)
Catalog5 08 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 09 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 07 C:\Windows\System32\wshbth.dll [47104] (Microsoft Corporation)
x64-Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171392] (Microsoft Corp.)
x64-Catalog5 09 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171392] (Microsoft Corp.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (01/26/2018 12:00:04 AM) (Source: Windows Backup) (User: )
Description: The backup did not complete because of an error writing to the backup location K:\. The error is: The backup location cannot be found or is not valid. Review your backup settings and check the backup location. (0x81000006).

Error: (01/25/2018 12:00:05 AM) (Source: Windows Backup) (User: )
Description: The backup did not complete because of an error writing to the backup location K:\. The error is: The backup location cannot be found or is not valid. Review your backup settings and check the backup location. (0x81000006).

Error: (01/24/2018 12:00:04 AM) (Source: Windows Backup) (User: )
Description: The backup did not complete because of an error writing to the backup location K:\. The error is: The backup location cannot be found or is not valid. Review your backup settings and check the backup location. (0x81000006).

Error: (01/23/2018 12:18:51 PM) (Source: Application Error) (User: )
Description: Faulting application name: Explorer.EXE, version: 6.1.7601.23537, time stamp: 0x57c44efe
Faulting module name: ole32.dll, version: 6.1.7601.24000, time stamp: 0x5a499a84
Exception code: 0xc0000005
Fault offset: 0x000000000016ee34
Faulting process id: 0x92c
Faulting application start time: 0xExplorer.EXE0
Faulting application path: Explorer.EXE1
Faulting module path: Explorer.EXE2
Report Id: Explorer.EXE3

Error: (01/23/2018 12:00:04 AM) (Source: Windows Backup) (User: )
Description: The backup did not complete because of an error writing to the backup location K:\. The error is: The backup location cannot be found or is not valid. Review your backup settings and check the backup location. (0x81000006).

Error: (01/22/2018 03:03:33 AM) (Source: .NET Runtime Optimization Service) (User: )
Description: .NET Runtime Optimization Service (clr_optimization_v4.0.30319_32) - Failed to execute command from the offline queue: uninstall "SMDiagnostics, Version=3.0.0.0, Culture=Neutral, PublicKeyToken=b77a5c561934e089, processorArchitecture=msil". The error returned was Error: The specified assembly is not installed.
.

Error: (01/22/2018 03:03:33 AM) (Source: .NET Runtime Optimization Service) (User: )
Description: .NET Runtime Optimization Service (clr_optimization_v4.0.30319_32) - Failed to execute command from the offline queue: uninstall "System.ServiceModel, Version=3.0.0.0, Culture=Neutral, PublicKeyToken=b77a5c561934e089, processorArchitecture=msil". The error returned was Error: The specified assembly is not installed.
.

Error: (01/22/2018 03:03:33 AM) (Source: .NET Runtime Optimization Service) (User: )
Description: .NET Runtime Optimization Service (clr_optimization_v4.0.30319_32) - Failed to execute command from the offline queue: uninstall "System.Runtime.Serialization, Version=3.0.0.0, Culture=Neutral, PublicKeyToken=b77a5c561934e089, processorArchitecture=msil". The error returned was Error: The specified assembly is not installed.
.

Error: (01/22/2018 03:03:33 AM) (Source: .NET Runtime Optimization Service) (User: )
Description: .NET Runtime Optimization Service (clr_optimization_v4.0.30319_32) - Failed to execute command from the offline queue: uninstall "SMSvcHost, Version=3.0.0.0, Culture=Neutral, PublicKeyToken=b03f5f7f11d50a3a, processorArchitecture=msil". The error returned was Error: The specified assembly is not installed.
.

Error: (01/22/2018 03:03:33 AM) (Source: .NET Runtime Optimization Service) (User: )
Description: .NET Runtime Optimization Service (clr_optimization_v4.0.30319_32) - Failed to execute command from the offline queue: uninstall "System.IdentityModel, Version=3.0.0.0, Culture=Neutral, PublicKeyToken=b77a5c561934e089, processorArchitecture=msil". The error returned was Error: The specified assembly is not installed.
.


System errors:
=============
Error: (01/25/2018 11:52:13 AM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was generated: 10. The internal error state is 10.

Error: (01/25/2018 03:32:27 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalLaunch{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}{344ED43D-D086-4961-86A6-1106F4ACAD9B}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)

Error: (01/25/2018 03:32:06 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalLaunch{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}{344ED43D-D086-4961-86A6-1106F4ACAD9B}NT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (Using LRPC)

Error: (01/25/2018 03:28:20 AM) (Source: DCOM) (User: )
Description: {F9717507-6651-4EDB-BFF7-AE615179BCCF}

Error: (01/25/2018 03:28:19 AM) (Source: DCOM) (User: )
Description: {3FCB7074-EC9E-4AAF-9BE3-C0E356942366}

Error: (01/24/2018 12:22:55 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was received: 20.

Error: (01/24/2018 11:42:08 AM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was generated: 10. The internal error state is 10.

Error: (01/24/2018 07:56:19 AM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was received: 20.

Error: (01/23/2018 10:58:39 PM) (Source: Service Control Manager) (User: )
Description: The Windows Update service hung on starting.

Error: (01/23/2018 10:56:10 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the ShellHWDetection service.


Microsoft Office Sessions:
=========================
  • 0

#12
dmccoy

dmccoy

    GeekU Sophomore

  • GeekU Sophomore
  • PipPipPipPip
  • 1,083 posts
Please run the other two tools steps 2 and 3.

Edited by dmccoy, 27 January 2018 - 11:08 AM.

  • 0

#13
RUSTY2

RUSTY2

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 176 posts
here is the file from RD-kill
Rkill 2.9.1 by Lawrence Abrams (Grinler)
http://www.bleepingcomputer.com/
Copyright 2008-2018 BleepingComputer.com
More Information about Rkill can be found at this link:
http://www.bleepingc...opic308364.html

Program started at: 01/27/2018 08:47:54 AM in x64 mode.
Windows Version: Windows 7 Home Premium Service Pack 1

Checking for Windows services to stop:

* Schedule Stopped. [PUP/GEN]

1 service stopped!

Checking for processes to terminate:

* C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\HEX\Adobe CEF Helper.exe (PID: 5484) [T-HEUR]
* C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\ADS\Adobe Desktop Service.exe (PID: 2060) [T-HEUR]
* C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\HEX\Adobe CEF Helper.exe (PID: 7564) [T-HEUR]

3 proccesses terminated!

Checking Registry for malware related settings:

* No issues found in the Registry.

Resetting .EXE, .COM, & .BAT associations in the Windows Registry.

Performing miscellaneous checks:

* Windows Defender Disabled

[HKLM\SOFTWARE\Policies\Microsoft\Windows Defender]
"DisableAntiSpyware" = dword:00000001

Searching for Missing Digital Signatures:

* No issues found.

Checking HOSTS File:

* No issues found.

Program finished at: 01/27/2018 08:53:44 AM
Execution time: 0 hours(s), 5 minute(s), and 50 seconds(s)

step 3 got error message CANT OPEN USER CONFIGURATION FILE
step 4 got error message ERROR DURING EXECUTION " desktop\jrt\get.bat" THE SUSTEM CANNOT FIND THE FILE SPECIFIED
  • 0

#14
dmccoy

dmccoy

    GeekU Sophomore

  • GeekU Sophomore
  • PipPipPipPip
  • 1,083 posts

Okay, you already provided the Rkill log. Next run the Adware and Junk cleaner steps.


  • 0

#15
RUSTY2

RUSTY2

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 176 posts
tried running adware and junk cleaner again but still getting an error message as before and they wont load?
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP