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System Image unable to retrieve


Best Answer Faina , 04 March 2018 - 07:13 PM

Dear Sleepydude, I've had finally the time to speak with our IT and uninstall the Dell Encryption is not possible. The good news is that in Win 10 we use Bitlocker so maybe I can be successful... Go to the full post »


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#16
SleepyDude

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Hi,

 

I also found that information from Dell related to the machine you have, I didn't post about it because the dell image will have Windows 7 Pro and not the Windows 7 Enterprise you have now!

 

Can you install free software on the machine? I'm asking because Macrium Reflect Free https://www.macrium.com/reflectfree can be used also on Commercial Use and the tool will create a rescue disk specific for your machine, this will give you better chances of a working solution...

 

With the flash drive inserted power on the machine and access the BIOS, check if you have some options related with the flash drive, see if there is some information about the type of emulation used for the flash drive as HDD, floppy, Zip, cd. the flash drive should be detected as HDD, sometimes you have to force that if the BIOS allow it.

 

There are different type of flash drives out there if you can try another one from a different brand, usually bigger drives (> 4GB) are more problematic with this type of thing smaller ones are usually better.


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#17
Faina

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not really but I can use it only for this job

I read the specifications and I don't understand one thing: can I create the recovery disk only with that tool or do I need to do the full backup? I prefer to use the standard windows image if possible, so it's standard

 

thanks!

 

cheers


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#18
SleepyDude

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You have to create the Recovery Disk and the full backup. In my opinion those backup programs perform better than the Windows built-in tool and are more versatile in the tasks that you can do.

 

The windows recovery can only restore the backup and will refuses to work if you change the computer configuration for example... The Macrium reflect rescue can be used to do restore but also for backups. You can remove the installed software and use only the boot disk if you want.


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#19
Faina

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so can I use that tool just for the boot disk and then use the image created by win7?

 

thanks!

 

cheers


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#20
SleepyDude

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No.

 

You have to create the Recovery Disk and the full backup. In my opinion those backup programs perform better than the Windows built-in


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#21
Faina

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Ok give me a couple of days for try it :)

 

thanks!

 

cheers


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#22
SleepyDude

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Ok. Keep me updated.

 

I suspect that if the problem is the flash drive then the macrium rescue will also fail, if its drivers related then the tool that creates the rescue should detect and include all the needed drivers.


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#23
Faina

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Ok the tool you recommended works brilliantly, fast and accurate

The issue is that when windows try to start, when the logo compose, I got bsod like before with the window image

Attached a screen shot

Do I need to purchase since the free version doesn't support hw changes?

Thanks!

Cheers

Attached Thumbnails

  • 483B0784-47E9-493B-96F4-65099EACD438.jpeg

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#24
SleepyDude

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Do I need to purchase since the free version doesn't support hw changes?

 

Are you restoring the image to a different computer?


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#25
Faina

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Is the same model number but could have some hw differences, unfortunately I'm not sure...
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#26
SleepyDude

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If the hardware have only small differences the image should work without the need of the feature to restore to dissimilar hardware. Of course after restoring the image you will have to install the correct drivers and remove the ones that doesn't apply to the new machine.

 

Did you backup/restore all the system partitions?


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#27
Faina

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Yes the differences are minimal so should work...

Yes I've done the full image

Any idea on why still doesn't work?

Thanks!

Cheers
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#28
SleepyDude

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Can you boot in safe mode? Did you change any options on msconfig -> boot -> Advanced options on the original image?


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#29
Faina

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no, after loading all the drivers I got the same BSOD

 

no, I didn't change the msconfig

 

thanks

 

cheers


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#30
SleepyDude

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Before doing the backup make sure Windows doesn't have any errors by running sfc /scannow

 

When doing a clone to another machine you need to make sure the BIOS options are set the same in terms of UEFI/CSM, Secure Boot, Hard Disk controller mode, things that are enabled/disabled, etc.

 

Did you install the Windows 7 Enterprise fresh on the machine or its an upgrade from the original Windows Pro?


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